Avigilon AINVR-STD-24TB User manual

User Guide
Avigilon AINVR
AINVR-STD-24TB, AINVR-STD-32TB, AINVR-STD-48TB
AINVR-VAL-6TB, AINVR-VAL-12TB

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herein are subject to change without notice. Avigilon Corporation reserves the right to make any such
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Avigilon Corporation
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20210806
2

Table of Contents
Introduction 5
System Recommendations 6
Uninterruptible Power Supply 6
Camera Frame Rate 6
Web Browser 6
Networking 7
Passwords 7
Certificate Management 7
Package Contents 8
Overview of the AINVR Standard Models 9
Overview of the AINVR Value Models 11
NIC Teaming for Network Resiliency 13
NIC Teaming Modes 13
Active Backup 13
Dynamic Link Aggregation (IEEE 802.3ad) 13
Adaptive Load Balancing 13
Setting Up the AINVR 15
Install the Sliding Rack Rails and Cable Management Arm 15
Install the Bezel 15
Connect the Cables and Power On 15
Download and Install the Latest ACC Client Software 16
Connect to the AINVR (using DHCP) 16
Connect to the AINVR (using Static IP) 17
Activate the ACC Software and Connect to Avigilon Cloud Services 18
Activate ACC Software and Feature Licenses 18
Connect to Avigilon Cloud Services 19
Activating a License 19
Online Activation 19
Offline Activation 19
Reactivating aLicense 20
Enabling Analytics on an AINVR 22
Using Server Management 23
Open Server Management 23
3

Server Management Dashboard 24
Access Server Management Features 25
Create NIC Teams 26
Manage Device Settings 26
Change the AINVR Administrator Password 27
Manage Time Settings 27
Manage Certificates 28
Replace the Web Certificate 29
Upload a Trusted CA Certificate 30
Upgrade the Firmware 31
Reboot the AINVR 32
Manage ACC Services 33
Enable ACC Client Users to Archive Video 33
Manage Storage 34
Replace Hard Disk Drives 35
Connect the Device to Cameras and ACC Client Users 37
Provide Server Logs and System Logs for Support 37
Troubleshooting 39
Cannot Discover the Device 39
Network Configuration 39
Monitoring System Health 39
Identifying your Network Ports 40
LED Indicators 41
Diagnostic Indicators 41
Power Status Indicators 41
Restore the AINVR to Factory Default Settings 43
For More Information 45
4

Introduction
The Avigilon AINVR is a network security appliance that provides all of the functionality of an Avigilon
Network Video Recorder with:
lAvigilon Hardened OS, Avigilon's secure, managed, embedded OS.
lAvigilon Control Center server software.
lIntegration of existing multi-megapixel IPcameras in your network that are not already analytic-
enabled with most of the features available on Avigilon analytic cameras:
lObject Detection — Detects and classifies people or vehicles to help operators verify and
respond faster. Unusual Activity Detection (UAD) automatically detects atypical behavior of
learned objects. Requires an ACC7-VAClicense.
lAvigilon Appearance Search™ — Quickly locates a specific person or vehicle of interest across
an entire site using a sophisticated deep-learning AI search engine.
lFace Recognition — Detects matches from managed watchlists to alert operators of people of
interest. Requires Appearance Search and an additional ACC7-FACElicense.
lNo-Face-Mask Detection — Detects when a person is not wearing a face mask, with the ability
to set-up alarms in ACC’s Focus of Attention interface, Radio Alert and ACC Mobile 3 app.
Introduction 5

System Recommendations
Uninterruptible Power Supply
Use an uninterruptible power supply (UPS) system to protect your video surveillance system hardware. A
UPS system is used to protect critical equipment from mains supply problems, including spikes, voltage
dips, fluctuations and complete power failures using a dedicated battery. It can also be used to power
equipment during the time it takes for a standby generator to be started and synchronized.
Camera Frame Rate
The AINVR can provide analytics for non-analytics cameras. For optimal analytics performance, the source
camera should stream a minimum of 10 frames per second (fps).
Web Browser
Basic administration settings for the AINVR are managed through its Server Management page, which can
be accessed from the ACC Client application or a web browser on a network workstation connected to the
AINVR.
Supported web browsers for Windows®, Mac or mobile devices include:
lMozilla Firefox®
lGoogle Chrome™
lMicrosoft Edge™
lSafari®
lChrome on Android™
lSafari on Apple® iOS
Note: Your web browser must be configured to accept cookies or the Server Management page
will not function correctly.
It is recommended to use the latest version of any supported web browser.
System Recommendations 6

Networking
When locating where to install the AINVR in a multi-server deployment, consider the following items:
lBefore connecting the AINVR, install the latest ACC Client software on the ACC Client PC.
lAt initial setup time, the ACC Client PC must have network access to the AINVR. After a multi-server
site is created, the ACC Client PCs require network access to at least one site member. For more
information, see Download and Install the Latest ACC Client Software on page16
lThe AINVR only requires a single network connection to achieve its maximum recording throughput,
but up to four network connections are available to accommodate advanced site networking
deployments.
lThe only requires a single network connection to achieve its maximum throughput, but up to four
network connections are available to accommodate advanced site networking deployments.
lInstall the AINVR so that it can communicate over the network with all the ACC Site member servers.
lDo not connect cameras to the AINVR until after the appropriate network configuration has been set up.
Passwords
The first time you start the AINVR you must create new administrator passwords for both:
lThe ACC Site running on the AINVR.
lThe Server Management page running on the AINVR .
Without these passwords the AINVR can only be brought back into service by resetting it to its default state
as it was when first delivered — all recorded data, updates made to the ACC Server software, and all
configuration settings are lost and cannot be restored.
Certificate Management
By default, the AINVR is configured with a self-signed certificate, which generates a connection warning in
the web browser. Organizations that deploy their own PKI can use the Certificates pane of the Server
Management pageto manage certificates on the device. For more information, see Manage Certificates on
page28.
Networking 7

Package Contents
Ensure the package contains the following:
lAvigilon AINVR
lRack sliding rail assembly kit
lCable management arm assembly kit
lBezel and key
lPower cables (may be provided in a separate box)
Package Contents 8

Overview of the AINVR Standard Models
Figure 1: Front view of AINVR Standard showing information tag (accessible after removing front bezel)
Figure 2: Front view of AINVR Standard with bezel removed.
1. Diagnostic indicators
Provides information about system operations.
For more information, see LED Indicators on page41.
2. Bezel
Protects against unauthorized physical access to the hard drives. The bezel must be removed to
access the front of the recorder.
3. Bezel Lock
Protects against unauthorized physical access.
4. Power button
Controls the power supply to the appliance.
5. Video connector
Accepts a VGA monitor connection.
Overview of the AINVR Standard Models 9

6. USB connectors
Disabled at run time.
7. Information tag
Details of the pull-out tag that provides the serial number, product service details and support
information.
8. Hard drive caddies
Provides access to hot-swappable hard drives. The LED indicators on each hard drive caddy indicate
the status of the hard drive.
The AINVR-STD-24TB and AINVR-STD-48TBmodels are equipped with eight hard drives. The AINVR-
STD-32TB, model is equipped with six hard drives.
9. Pull-out tab for the information tag
Location of pull-out tab.
Figure 3: Back view of the AINVR Standard
1. Out-of-Band Management (OOBM) connector
Accepts an OOBM RJ-45 Ethernet connection to the management network.
2. Serial connector
Accepts connections to serial devices.
3. Video connector
Accepts a VGA monitor connection.
4. USB connectors
Disabled at run time.
5. Four (4) RJ-45 1 Gbps Ethernet ports
Use these ports to connect to the network of security cameras and ACC Client workstations.
To increase your network resiliency, it is recommended to use network interface controller (NIC)
teaming with your network connections. For more information, see NIC Teaming for Network
Resiliency on page13.
6. Power supply
Power supply.
Overview of the AINVR Standard Models 10