Avigilon ALTA Core Series User manual

ACCESS CONTROL
SYSTEM
Installation Guide
Some hardware may show the Openpath logo.

© 2023, Avigilon Corporation. AVIGILON, the AVIGILON logos, and AVIGILON ALTA are trademarks or
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This document has been compiled and published using product descriptions and specifications available at the
time of publication. The contents of this document and the specifications of the products discussed herein are
subject to change without notice. Avigilon Corporation reserves the right to make any such changes without
notice. Neither Avigilon Corporation nor any of its affiliated companies: (1) guarantees the completeness or
accuracy the information contained in this document; or (2) is responsible for your use of, or reliance on, the
information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential
damages) caused by reliance on the information presented herein.
Avigilon Corporation
avigilon.com
20231027-en
2

Revisions
Guide Description
Rev 2.9 Core Series Smart Hub (SYS-4ENT-DVE1, SYS-ELEV-SVE1, SYS-8ENT-DVE2, SYS-8ENT-
DVE4, SYS-16ENT-DVE6) and Access Control Core (OP-CR-ACC) updates:
For more information on page9,Mounting options on page12,Install the Core Series
boards in E1 enclosure on page15,Install the Core Series boards in E2 enclosure on
page18,Install the Core Series boards in E4 enclosure on page20,Install the Core Series
boards in E6 enclosure on page22
Wiring the Core Series 12/24V 4-Door Smart Hub on page45,Wiring the Core Series 24V
Elevator Smart Hub on page46,Wiring the Core Series 12/24V 8-Door Smart Hub on
page47,Wiring the Core Series 12/24 8-Door Large Smart Hub on page48,Wiring the Core
Series 12/24 16-Door Large Smart Hub on page50,Power, Relay, Status, and Board ID LEDs
on page57
Appendix: Best practices - Wiring a REX to your Avigilon Alta access control system on
page69,FCC on page72,IC RSS-102 on page75,Electrical specifications on page77
Rev. 2.8 Reader updates: Install the Smart Reader v2 on page26,Install the Smart Keypad Reader
on page28,Install the Embedded USB Smart Reader on page31,Regulatory on page72
Rev. 2.7 Enable Static Cloud IP field: Add one ACU on page62,Disable the Static Cloud IP
connection on page63
Revisions 3

Contents
Revisions 3
Contents 4
Before you start 8
Conducting site surveys 8
For more information 9
Installation 11
Network requirements 11
Selecting a backup battery 11
Mounting options 12
Mount the enclosure to the wall 12
Install Access Control Core without mounting bracket 13
Install Access Control Core with mounting bracket 14
Install the Core Series boards in E1 enclosure 15
Install the Elevator Core Series boards in E1 enclosure 16
Install the Core Series boards in E2 enclosure 18
Install the Core Series boards in E4 enclosure 20
Install the Core Series boards in E6 enclosure 22
Wiring Avigilon readers 24
ACU and Wiegand reader wiring 24
Install the Smart Reader v2 26
Standard Reader 26
Mullion Reader 27
Install the Smart Keypad Reader 28
Contents 4

Standard Keypad Reader 28
Mullion Keypad Reader 29
Install the Embedded USB Smart Reader 31
Flush mount 31
Desktop mount for use as an enrollment reader 32
Wiring 32
Install the Video Reader Pro 34
Specifications 34
Prerequisites 34
Installation 34
Network security best practices 38
Install the Video Intercom Reader Pro 39
System overview 39
Specifications 39
Prerequisites 40
Installation 40
Power the Video Intercom Reader Pro 43
Provision the Video Intercom Reader Pro 43
Standard wiring configurations 45
Wiring the Core Series 12/24V 4-Door Smart Hub 45
Wiring the Core Series 24V Elevator Smart Hub 46
Wiring the Core Series 12/24V 8-Door Smart Hub 47
Wiring the Core Series 12/24 8-Door Large Smart Hub 48
Wiring the Core Series 12/24 16-Door Large Smart Hub 50
Wiring fail-safe and fail-secure lock hardware 51
Advanced wiring configurations 52
Contents 5

Wiring Wiegand readers to Avigilon readers 52
Wiring to legacy panels and mobile gateway 52
Change I/O types 53
Wire to Wiegand devices on Core Series Smart Hubs 54
End-of-line supervision 56
Provisioning ACUs 57
Prerequisites 57
Power, Relay, Status, and Board ID LEDs 57
Access Control Core Status LEDs 58
Smart Reader LEDs 59
Avigilon Pro Series Reader LEDs 60
Add ACUs using Alta Control Center 61
Add multiple ACUs using Quick start option 61
Add one ACU 62
Disable the Static Cloud IP connection 63
Provisioning options 63
Provision the ACU using Open Admin app (recommended) 63
Provision the ACU using Alta Control Center on a laptop 64
Test internet connection using Open Admin app 65
Configure network settings using Open Admin app 65
Change network settings 66
Set up Wi-Fi on the Access Control Core 66
Troubleshooting 67
Legacy wiring 67
Resetting ACUs 67
Soft reset 67
Contents 6

Hard reset 67
Resetvideo readers and video intercom readers 68
Appendix: Best practices - Wiring a REX to your Avigilon Alta access control system 69
Wiring REX in series with mag lock or other fail-safe hardware 69
Wiring REX with Video Reader Pro and Video Intercom Reader Pro 69
Regulatory 72
UL 294 72
CAN/ULC 60839-11-1-16 GRADE 1 72
FCC 72
IEC 62368-1 73
RF RADIATION HAZARD WARNING 74
INDUSTRY CANADA NOTICE AND MARKING 74
IC RSS-102 75
Warnings 76
Electrical specifications 77
Contents 7

Before you start
This installation guide explains how to install and configure Avigilon Smart Hubs (ACUs), Smart Readers (Smart
Reader v2, Smart Keypad Reader, and Embedded USB Smart Reader), and Avigilon Pro series readers (Video
Reader Pro andVideo Intercom Reader Pro), as part of the Avigilon Alta access control system. This guide also
includes information about Core Series Smart Hubs.
Conducting site surveys
Before installing Avigilon hardware, conduct a customer site survey to determine the following:
lThe number of entriesthat need to be configured (for example, doors, gates, and elevator floors)
lWhether you're using legacy wiring or new wiring
lThe electronic entry mechanisms, Request to Exit (REX) mechanisms, and door contact sensors that will
be used and their power requirements.
If your locking hardware requires 24V, either use a Smart Hub with a 24V power supply or use a separate
24V supply.
lWhether you're providing backup batteries for a Smart Hub. See Selecting a backup battery on page11.
lWhether you're supporting a legacy access control panel for mobile gateway. See Wiring to legacy
panels and mobile gateway on page52.
Before you start 8

For more information
For hardware specifications, see the following datasheets.
Avigilon controllers, boards,
Smart Hubs
Avigilon Access Control Core Datasheet (OP-CR-ACC)
Openpath 4-Port Board Datasheet (OP-EX-4E)
Openpath 8-Port Board Datasheet (OP-EX-8E)
Openpath 16 I/O Elevator Board Datasheet (OP-16EM)
Avigilon 12/24V 4-Door Smart Hub Datasheet (SYS-4ENT-DVE1)
Avigilon 24V Elevator Smart Hub Datasheet (SYS-ELEV-SVE1)
Avigilon 12/24V 8-Door Smart Hub Datasheet (SYS-8ENT-DVE2)
Avigilon 12/24V Large 8-Door Smart Hub Datasheet (SYS-8ENT-DVE4)
Avigilon 12/24V Large 16-Door Smart Hub Datasheet (SYS-16ENT-DVE6)
Avigilon Smart Readers and
Pro Series Readers
Openpath Standard Smart Reader v2 Datasheet (OP-R2X-STND)
Openpath Mullion Smart Reader v2 Datasheet (OP-R2X-MULL)
Openpath Mullion and Standard Keypad Readers (OP-RKP-MULL,
OP-RKP-STND)
Openpath Embedded USB Smart Reader Datasheet (OP-R2X-EMBD)
Openpath Video Intercom Reader Pro Datasheet (OP-VID-PRO-INT)
Openpath Video Reader Pro Datasheet (OP-VID-PRO-RDR)
For additional product and support documentation, see:
lhelp.openpath.com
lAvigilon Alta Control Center Administrator Guide
lAvigilon Single Door Controller Installation Guide
For additional power supply documentation, see vendor documentation.
lLifeSafety Power® FlexPower Vantage Standard Power System Installation Manual for FPV4 and FPV6
power supplies
9

lLifeSafety Power FlexPower Generation 2 DC Power System Installation Manual for FP0150 and FP0250
power supplies
lLifeSafety Power FlexPower® B100 Installation Manual
lLifeSafety Power FlexPower C4/C8 Installation Manual
lLifeSafety Power FlexPower D8/DP8 Installation Manual
10

Installation
Network requirements
An Ethernet connection with DHCP must be used to connect the ACU to the Local Area Network (LAN). You may
also need to configure firewall settings to communicate with the Avigilon Alta access control system, which
uses the following outbound ports:
lTCP port 443
lUDP port 123
Note: If using an external DNS server, the outbound UDP port 53 must also be open.
To support Wi-Fi unlocking from the mobile app, the inbound TCP port 443 of the ACU must be available from
within the LAN. Inbound port forwarding on the router, firewall, or NATdevice is not required.
The ACU also supports Wi-Fi connections. Refer to Configure network settings using Open Admin app on
page65.
Selecting a backup battery
While not required, a backup battery is recommended in case of power outages. 12V supplies require one 12V
backup battery. 24V supplies require two 12V batteries in series. The size of batterydepends on your setup and
how long you want to power the system.
Table 1 Example power requirements for Core Series Smart Hubs (24V)
Access Control Core 0.4A
4-Port Board 0.3A
Standard Smart Reader
Mullion Smart Reader
Embedded USB Smart Reader
0.14A
Locking hardware (while engaged) 0.12A – 0.25A
Installation 11

Assuming a 24V power supply, a Core Series Smart Hub configured with four Avigilon readers and locking
hardware uses about 2 Amps. To keep the system running for 3 hours with all entries engaged, you need 2A x 3
hours = 6AH, so two 12V 6AH sealed lead acid (SLA) or gel cell batteries wired in series.
Mounting options
Avigilon Smart Hubs use LifeSafety Power E1, E2, E3, E4, and E6 enclosures. Core Series Smart Hubs are
shipped with power supplies pre-installed, but Avigilon boards must be installed separately.
Mount the enclosure to the wall
1. (Optional) Remove the enclosure cover.
2. Locate the top keyhole mounting holes in the back of the enclosure.
3. Mark and pre-drill the locations for the keyholesin the mounting surface.
4. Partially install two fasteners appropriate for the surface on which the enclosure is being installed.
Leave the heads of the fasteners approximately ¼" out from the surface. Minimum fastener size should
be #10 or larger.
5. Hang the enclosure on the two fasteners and mark the locations of the remaining mounting holes.
6. Remove the enclosure and pre-drill the locations for the remaining mounting holes.
7. Re-hang the enclosure on the top mounting fasteners, install the remaining fasteners, and tighten all
fasteners.
8. Reinstall the enclosure's cover, if removed in step 1.
Installation 12

Install Access Control Core without mounting bracket
The mounting bracket is optional when installing the Access Control Core in the E1 enclosure of the Core Series
12/24V 4-Door Smart Hub or Core Series 24V Elevator Smart Hub, or the E2 enclosure of the Core Series
12/24V 8-Door Smart Hub.
Front view Side view with enclosure
1USBports 8Tamper input
2Ethernet connector 9LED out
3Status LED 10a Core board hooks
4ADMIN button 10b Core board installed facing down, up, left, or right,
depending on the enclosure model
5Power LED 11 Back of enclosure
6Power input 12 Mounting screw
7SPIBus Link connector 13 Backup battery, CR2032
Mounting
1. Mount the Access Control Core perpendicular to the back of the enclosure, by hooking tabs into the
holes in the back of the enclosure.
2. Slide the Access Control Core into the enclosure (see 10a, 10b, 11). Then gently tighten the mounting
screw (12). Do not overtighten.
Wiring
1. Attach power connector (12/24VDC; see 6) to the input.
2. Connect the Ethernet cable (Internet connection required; see 2) prior to provisioning.
Installation 13

Install Access Control Core with mounting bracket
The Access Control Core must be installed with the mounting bracket in the E4 enclosure of the Core Series
12/24 8-Door Large Smart Hub or in the E6 enclosure of the Core Series 12/24 16-Door Large Smart Hub. The
mounting bracket is optional in the E1 and E2 enclosures.
View with mounting bracket Side view
To assemble the Access Control Core and mounting plate:
1. Loosen the screw (a) and ensure it is not protruding past the bottom (f).
2. Slide the Access Control Core (b) into the mounting plate (c) and secure the screw.
3. Mount the assembly into the holes of the backplate with the provided push-in rivets (d).
4. Only use washers (e) in the E1 and E2 enclosures. Washers are not needed for the backplate in the E4 and
E6 enclosures.
Installation 14

Install the Core Series boards in E1 enclosure
The E1 board placement includes the 24V FPV4 supply, B100 secondary supply, C4 Relay Based Lock Control
Module, 4-Port Board, and Access Control Core with or without the mounting bracket.
Front view
Figure 1 Access Control Core mounted without bracket (Ethernet and USB
ports facing left) below 4-Port Board
Figure 2 Access Control Core mounted with bracket (Ethernet and USB
ports facing right) below 4-Port Board
Mounting
1. Mount the 4-Port Board to the right of the LifeSafety Power supply modules by snapping the board
standoffs into the enclosure (see arrows).
2. If mounting the Access Control Core without the bracket, see Install Access Control Core without
mounting bracket on page13. Ensure the Ethernet and USBports face left.
If mounting the Access Control Core with the bracket, see Install Access Control Core with mounting
bracket on the previous page. Ensure the Ethernet and USB ports face right.
3. Connect the Access Control Core to the 4-Port Board with the included USB cable.
Note: The maximum recommended USB cable lengthis 6 feet (2 meters) or 10 feet (3 meters) if high
quality, shielded cable.
Installation 15

Install the Elevator Core Series boards in E1 enclosure
The E1 board placement includes the 24V FPV4 supply, 16 I/O Elevator Board, and Access Control Core with or
without the mounting bracket.
Front view
Figure 3 Access Control Core mounted without bracket (Ethernet and USB
ports facing left) below 16 I/O Elevator Board
Figure 4 Access Control Core mounted with bracket (Ethernet and USB
ports facing right) below 16 I/O Elevator Board
Mounting
1. Screw the four included metal standoffs into the appropriate set of holes labeled '1' on the back of the
16 I/O Elevator Board mounting plate (see below).
2. Insert the included 6-32 x 3/8" screws from the back of the enclosure, and screw into the standoffs (see
arrows) to secure the 16 I/O Elevator Board assembly in place with the USB connector facing left.
Installation 16

3. If mounting the Access Control Core without the bracket, see Install Access Control Core without
mounting bracket on page13. Ensure the Ethernet and USBports face left.
If mounting the Access Control Core with the bracket, see Install Access Control Core with mounting
bracket on page14. Ensure the Ethernet and USB ports face right.
4. Connect the Access Control Core to the 16 I/O Elevator Board with the included USB cable.
Note: The maximum recommended USB cable lengthis 6 feet (2 meters) or 10 feet (3 meters) if high
quality, shielded cable.
Installation 17

Install the Core Series boards in E2 enclosure
The E2 board placement includes the 24V FPV6 power supply, B100 secondary supply, C8 Relay Based Lock
Control Module, 8-Port Board, and Access Control Core with or without the mounting bracket.
Front view
Figure 5 Access Control Core mounted without bracket (Ethernet and USB
ports facing up) below 8-Port Board
Figure 6 Access Control Core mounted with bracket (Ethernet and USB
ports facing up) below 8-Port Board
Mounting
1. Mount the 8-Port Board in the upper-right corner of the enclosure by snapping the board standoffs into
the holes in the backplate (see arrows).
2. If mounting the Access Control Core without the bracket, see Install Access Control Core without
mounting bracket on page13. Ensure the Ethernet and USBports face up.
If mounting the Access Control Core with the bracket, see Install Access Control Core with mounting
bracket on page14. Ensure the Ethernet and USB ports face up.
Installation 18

3. Connect the Access Control Core to the 8-Port Board with the included USB cable.
Note: The maximum recommended USB cable lengthis 6 feet (2 meters) or 10 feet (3 meters) if high
quality, shielded cable.
Installation 19

Install the Core Series boards in E4 enclosure
The E4 board placement includes the 24V FP0150 power supply, B100 secondary supply, D8P Power
Distribution Module, C8 Relay Based Lock Control Module, 8-Port Board, and Access Control Core with the
mounting bracket.
Front view
Figure 7 Access Control Core mounted with bracket (Ethernet and USB ports facing left) below the 8-Port Board
Mounting
1. Mount the 8-Port Board below the power supply modules by snapping the board standoffs into the holes
in the backplate (see arrows).
2. Mount the Access Control Core with the bracket. Ensure the Ethernet and USB ports face left. For more
information, see Install Access Control Core with mounting bracket on page14.
Installation 20