Avizia Ca310 Troubleshooting guide

AVZ-270920-A

CA310 Telemedicine Cart

User & Installation Guide

CA310 | Installation & User Guide Table of contents

2

Table of contents

Table of contents�� 2

Before getting started�� 3

Indications for use�� 4

Contraindications �� 4

Safety precautions�� 5

Warnings �� 5

Environmental considerations �� 5

Waste handling�� 5

Warnings�� 6

Operator safety summary �� 7

Important safeguards �� 8

Equipment markings �� 9

Getting started �� 10

Best practices �� 11

System overview�� 12

Network considerations�� 13

QuickBootTM feature�� 14

Console overview �� 15

Control overview �� 15

Power indicator LED states �� 15

Connections overview�� 16

Setting up the system�� 17

Initial system setup�� 17

Connecting an auxiliary device �� 18

Connecting an electronic or digital stethoscope �� 19

Connecting a laptop�� 20

Connecting a second display��21

Turning the system on and entering QuickBoot™ �� 22

Connecting to network�� 23

Connections overview�� 23

Connect to a wired network�� 24

Connect to a wireless network�� 25

Fleet Monitoring�� 26

Using the system �� 27

Adjusting the system height�� 28

Raising the work surface�� 28

Lowering the work surface�� 28

Navigating the menus�� 29

Controlling the camera�� 30

Camera controls �� 30

Selfview �� 30

Controlling volume and microphone�� 31

Adjusting the speaker volume�� 31

Turning microphone on and o�� 31

Making a video call�� 32

Placing a call �� 32

Presenting a laptop �� 33

Presenting an optional PC �� 34

Presenting an auxiliary device�� 35

Maintaining the system�� 36

Displaying system information�� 37

Cleaning and maintenance guidelines �� 38

Cleaning the system �� 38

Maintaining the system�� 38

Battery guidelines �� 39

Installing updates�� 40

Factory defaulting the system�� 42

Storing the system�� 43

Short-term storage�� 43

Long-term storage�� 43

Troubleshooting�� 44

Technical Specifications �� 45

| Table of contents

CA310 | Installation & User Guide 3

• Indications for use

– Contraindications

• Safety precautions

– Warnings

– Environmental considerations

– Waste handling

• Warnings

• Operator safety summary

• Important Safeguards

• Equipment markings

Before getting started

| Before getting started

CA310 | Installation & User Guide Indications for use 4

The Avizia CA310 enables secure and eective audio/video

communication between multiple healthcare providers

and between providers and patients� The system transmits

real-time audio and video captured by a high-definition

camera and integrated microphone� It also receives real-

time audio and video from a similar system in a remote

location� Finally, the CA310 supports transmission of real-

time audio and video from peripheral audio/visual medi-

cal devices, which may be connected to standard audio

and video inputs provided on the system�

The CA310 is intended to facilitate remote provider/patient

and provider/provider consultations� These consultations

should always be conducted with a licensed medical pro-

fessional physically in the room with the patient�

Contraindications

The CA310 is not intended to substitute for the in-person

physical examination of a patient or as a substitute for

direct medical intervention� It is also not intended for real-

time, active, or online patient monitoring, nor is it intend-

ed to provide time sensitive data or alarms� The CA310

does not support transmission of numerical telemetric/se-

rial data and is not intended for use with non-audio/visual

medical devices�

Indications for use

| Before getting started

CA310 | Installation & User Guide Safety precautions

5

Safety precautions

Warnings

Do not modify this equipment without authorization from

the manufacturer!

Precaution should be taken during transportation of the

system� It is recommended that the operator use caution

when wheeling the unit over doorstops and/or into eleva-

tors to ensure their safety and prevent damage to the unit�

For Customers In North America

This equipment complies to the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection

against harmful interference when the equipment is oper-

ated in a commercial environment� This equipment gener-

ates, uses, and can radiate radio frequency energy, which

may cause harmful interference to radio communications�

You are cautioned that any changes or modifications not

expressly approved in this manual could void your author-

ity to operate this equipment

Environmental considerations

Thank you for buying a product which contributes to a

reduction in pollution, and thereby helps save the envi-

ronment� Our products reduce the need for travel and

transport and thereby reduce pollution� Our products have

either none or few consumable parts (chemicals, toner, gas,

paper)� Our products are low energy consuming products�

Battery Handling

Batteries for the Remote Control are Long Life Alkaline bat-

teries; please follow guidelines on the packing material for

handling and disposal of the batteries�

The system enclosed battery (rechargeable battery for

use in temporary relocation) in this product is non-user

replaceable and should be removed by a qualified service

technician only�

CAUTION

RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCOR-

RECT TYPE� DISPOSE OF USED BATTERIES ACCORDING TO

MANUFACTURER INSTRUCTIONS�

Production of Products

Our factories employ eicient environmental methods for

reducing waste and pollution and ensuring the products

are recyclable�

Waste handling

EU Battery and WEEE Directives

For product safety and data integrity reasons the perma-

nently aixed battery should only be removed or replaced

professionally by a repair technician or waste management

professional� Please contact Avizia or an authorized service

agent if the product fails to perform due to malfunction of

the permanently aixed battery�

This symbol on the product, battery or packag-

ing means that the product and/or battery

should not be disposed of with your house-

hold waste�

It is your responsibility to dispose of your waste equipment

and batteries separately from your household waste and

in accordance with local laws and regulations� The correct

disposal of your old equipment and batteries will help pre-

vent potential negative consequences for the environment

and human health�

Please use the nearest waste collection facility as directed

by your municipality or your retailer�

| Before getting started

Warnings

Not Intended For Dialing Emergency Medi-

cal Services

The CA310 is not intended to make emergency calls� In the

event of an emergency, the user should use a telephone or

device other than the CA310 to call local emergency ser-

vices�

Use medically approved devices

Ensure that any device connected to the CA310 power out-

lets conforms to IEC 60601-1 standards in order to maintain

compliance� Connecting electrical equipment to the CA310

eectively creates a new system, which can result in a

reduced level of safety�

Loss of Connectivity

During the use of the CA310, a healthcare professional

may lose connectivity with the system� Loss of connectivity

can result from power outages, network outages, failure

in the CA310 soware/hardware, or other causes� Loss of

connectivity can prevent a health care professional from

completing a patient session in a timely manner� In cases

where time is critical, the user should not use the CA310

and seek an in-person examination from a licensed health

care professional�

Delay or Choppiness of Audio or Video

Transmission

The CA310 may operate at a delay of up to 150 millisec-

onds, depending on network condition� This means that

the provider may experience the audio and video transmis-

sions later then they are really occurring� In cases where the

remote health care provider needs to make time sensitive

assessments or give instructions this delay may result in

misalignment of audio and visual transmissions to the

real-time procedure and/or inappropriate treatment or

diagnosis�

Proper Training Is Required

Healthcare professionals using the CA310 should be suf-

ficiently trained and familiar with the Installation and User

Guide and the instructions for use� Please refer to this guide

under “Troubleshooting”, “Safety Precautions” and “Opera-

tor Safety�”

See http://avizia.com�

Audio and Video Distortions

The CA310 can experience audio and video distortions due

to network latency, soware/hardware malfunction, insuf-

ficient bandwidth, or for other reasons� If audio or video is

not of suicient quality for the intended use of the CA310,

please refer to:

• this guide under “Technical Specifications” and “Trou-

bleshooting,” or visit:

http://avizia.com/support

• Cisco SX20 codec documentation at:

http://cisco.com/go/sx-docs

Network and Signal Input/Output

The network and signal input/output ports must only be

connected to Low Voltage SELV connections�

CA310 | Installation & User Guide Warnings

6

| Before getting started

For your protection, please read these safety instructions

completely before operating the equipment and keep this

manual for future reference� The information in this sum-

mary is intended for persons who operate the equipment

as well as repair (servicing) personnel� Carefully adhere to

all warnings, precautions and instructions on the appara-

tus, and the ones described in the operating instructions�

Also, adhere to safety guidelines found in manuals for any

peripheral equipment�

!

This system contains no user-serviceable

parts: The system enclosed battery (recharge-

able battery for use in temporary relocation) in

this product is non-user replaceable and should

be removed by a qualified service technician

only�

!

To avoid risk of electric shock, this equipment

must only be connected to a supply mains with

protective earth�

Lower before transporting: For your safety and

to protect the CA310, fully lower the work surface

before transporting the system� Pushing or

pulling the system with any part of the system

other than its handle may result in damage to the

system�

Traversing thresholds and obstacles on the

ground: Use the system handle to PULL the

system safely across thresholds, cords, cables,

and other potential obstacles on the ground�

Always fully lower the work surface before trans-

porting the system�

•Water and moisture - Do not operate the equipment under

or near water - for example near a bathtub, kitchen sink, or

laundry tub, in a wet basement, or near a swimming pool

or in areas with high humidity�

•Cleaning - Unplug the apparatus from the wall outlet

before cleaning or polishing� Please adhere to the general

cleaning guidelines found in this document’s section:

“Cleaning the System�”

•Power-Cord Protection - Route the power cord so as to

avoid it being walked on or pinched by items placed upon

or against it, paying particular attention to the plugs,

receptacles, and the point where the cord exits from the

apparatus�

•Mobility – Before transporting the system unplug the

power cord and wrap it around the cable hook� Also ensure

that the camera and display are in the operational posi-

tion (facing forward) and not in the maintenance position

(facing upward)� Use the system handle to maneuver the

system� Pull the system over thresholds, cords, cables, and

other obstacles on the ground� Fully lower the work surface

before transporting the system�

•Ventilation - Do not block any of the ventilation openings

of the apparatus� Install in accordance with the installa-

tion instructions� Never cover the slots and openings with

a cloth or other material� Never install the apparatus near

heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat�

•Attachments - Only use attachments as recommended by

the manufacturer�

•Accessories - Use only accessories intended for use with

this system�

•Lightning - Unplug this apparatus during lightning storms

or when unused for long periods of time�

•Servicing - Do not attempt to service the apparatus your-

self as opening or removing covers may expose you to

dangerous voltages or other hazards, and will void the war-

ranty� Refer all servicing to qualified service personnel�

•Opening the System - Do not open system service panels

while system is in use�

•Storage - If you need to store the system, ensure that it is

stored in a controlled environment to avoid damage� Refer

to the codec documentation for further guidelines�

•Repacking – We recommend you save and store the sys-

tem’s packing materials� They make for an ideal container

with which to transport the system�

•Damaged Equipment - Unplug the apparatus from the

outlet and refer servicing to qualified personnel under the

following conditions:

•When the power cord or plug is damaged or frayed

•If liquid has been spilled or objects have fallen into

the apparatus

•If the apparatus has been exposed to rain or mois-

ture

•If the apparatus has been subjected to excessive

shock by being dropped, or the unit has been dam-

aged

•If the apparatus fails to operate in accordance with

the operating instructions�

Operator safety summary

CA310 | Installation & User Guide Operator safety summary

7

| Before getting started

Important safeguards

Using System in a Medical Environment

No currently available technology can completely substi-

tute the in-person physical examination of an individual

patient� Avizia Telemedicine products provide high quality

audio and video experiences; when used properly, these

products provide a valuable tool for medical profession-

als� The use and value of the system will vary depending

on the specific circumstances of the patient condition,

data transmission speeds, and the capabilities of the local

environment� Ultimately, the local medical professional

supervising the patient’s care should judge how this system

is to be utilized�

!

The leakage current could increase when connect-

ed to other equipment�

Warning on Power Connection

Use only with the supplied power cords or cords that meet

local hospital-grade requirements� Users in the United States

and Canada should use hospital-grade cords that meet the

following requirements:

United States Canada

Plug Type Hospital Grade Hospital Grade

Cord Type SJT3 x 16 AWG SJT3 x 16 AWG

Minimum Cordset

Rating 13A/125V 13A/125V

Safety Approval UL UL

NEVER USE AN EXTENSION CABLE TO POWER THE SYSTEM�

ElectroStatic Discharge (ESD)

When subjected to an electrostatic discharge the Precision-

HD camera image may suer momentary interruption - this

will self-recover in a few seconds aer the discharge�

To avoid excess electrostatic discharge, floors should be

wood, concrete or ceramic tile� If floors are covered with syn-

thetic material, the relative humidity should be at least 30%�

CA310 | Installation & User Guide Important safeguards

8

| Before getting started

!

The “exclamation mark” within an equilat-

eral triangle is intended to alert the user to

the presence of important operating and

maintenance (servicing) instructions within

literature accompanying the equipment�

Manufacturer

Follow instructions for use�

Suivez les instructions d’utilisation�

Pushing or pulling the system with any part

of the system other than the handle may

result in damage to the system� Always fully

lower the work surface before transport and

use the system handle to maneuver�

Use the handle to pull the system safely

across thresholds, cords, cables, and other

potential obstacles on the ground� Always

fully lower the work surface before trans-

porting the system�

CAUTION! This device contains a battery.

ATTENTION! Ce dispositif contient une batterie.

1. DO NOT expose battery to high temperatures.

NE PAS exposer la batterie à des températures élevées.

2. DO NOT expose this battery to moisture.

NE PAS exposer cette batterie à l'humidité.

3. DO NOT subject the battery to mechanical shock or

vibration.

NE PAS soumettre la batterie à des chocs mécaniques ou

des vibrations.

4. DO NOT disassemble this battery.

Ne démontez pas la batterie.

5. Turn OFF while not in use.

Coupez lorsqu'il n'est pas utilisé.

6. If the battery will not be used for long periods of

time, store in a shaded and dry area. Fully charge the

battery every 60 days.

Si la batterie ne sera pas utilisé pendant de longues

périodes de temps, magasin dans une zone ombragée et

sec. Charger complètement la batterie tous les 60 jours.

7. Use only dedicated charger.

Utilisez uniquement le chargeur dédié.

PCAUX

MON

PRODUCT NAME: Li-Ion Battery

Nom du produit: Batterie Li-Ion

BATTERY MANUFACTURER / ADDRESS:

Fabricant de la batterie / Adresse:

ITM Semiconductor Co., Ltd.

82-7 Gwahaksaneop 1-ro, Oksan-myeon,

Cheongwon-gun Ochang, Chungcheongbuk-do,

Korea 363-911

MADE IN KOREA / Fabriqué en Corée

This module contains no user-serviceable parts.

Ce module ne contient aucune pièce réparable par

l'utilisateur.

Located on Power Module housed within the worksurface.

Located on the rear of the system at the bottom of the system column.

Equipment markings

CA310 | Installation & User Guide Equipment markings

9

| Before getting started

CA310 | Installation & User Guide 10

• Best practices

• System overview

– Network considerations

– QuickBootTM feature

• Console overview

– Control overview

– Power indicator LED states

– Connections overview

• Setting up the system

– Initial system setup

– Connecting an auxiliary device

– Connecting an electronic or digital stethoscope

– Connecting a laptop

– Connecting a second display

• Turning the system on and entering QuickbootTM

• Connecting to network

– Connections overview

– Connect to a wired network

– Connect to a wireless network

• Fleet Monitoring

Getting started

| Getting started

CA310 | Installation & User Guide Best practices

11

Best practices

| Getting started

Enable Auto-answer

Setting your system to auto-answer can be a good way

to make sure you don’t miss a call� You can toggle auto-

answer on by accessing the Cisco codec menu system with

the system console controls�

Press (OK) to bring up the Home menu and use the

Directional pad to navigate the system menu:

• HOME > SETTINGS > CALL SETTINGS.��

• Configure the auto answer settings

We recommend you download the user documentation for

details and advanced Cisco SX20 codec functions� Go to:

http://cisco.com/go/quickset-docs�

Plug in when storing system

We recommend that the system is plugged in to an electri-

cal outlet when storing the CA310� This ensures that Quick-

BootTM maintains a full charge and is ready when needed�

Use call history for quick redial

When calls are placed , missed or received, navigating to

your Recent calls list allows you to utilize contacts quickly�

Press (OK) to bring up the Home menu and use the

Directional pad to navigate the system menu:

• HOME > CALL > RECENT CALLS��

• Select contact to call

Save frequently called numbers

You can save frequently called or favorite video numbers to

make them that much easier to call�

Press (OK) to bring up the Home menu and use the

Directional pad to navigate the system menu:

• HOME > CALL�� select PHONE BOOK or RECENT CALLS��

• Select contact and choose SAVE TO MY CONTACTS

To place a call from the My contacts directory, press

(OK) to bring up the Home menu and use the Directional

pad to navigate the system menu:

• HOME > CALL > PHONE BOOK > MY CONTACTS��

• Select contact to call

Set peripheral sharing resolution

The CA310’s content sharing settings are factory set to

optimize the bandwidth allocation to the shared content

source when in a video call� As call bandwidth decreases,

the codec will allocate more bandwidth to the shared con-

tent stream from the main source stream� This allows the

shared content (scope image, computer presentation, etc�)

to be presented as clearly as possible in lower bandwidth

situations�

The default settings are found in the following menu tabs,

and can be adjusted as needed or desired:

HOME

SETTINGS

ADVANCED CONFIGURATION

CONFERENCE 1

VIDEO BANDWIDTH

MAIN CHANNEL

WEIGHT: 1

MODE: DYNAMIC

PRESENTATION CHANNEL

WEIGHT: 10

VIDEO

INPUT

SOURCE 2

QUALITY: MOTION

System overview

What’s included:

•CA310 system cart

•PrecisionHD Camera

•Display with integrated microphone

•Remote control with batteries

•Camera mounting screw (1)

•Display mounting screws (4)

•Hex wrenches and socket wrench

•Key for drawer

•1Gig USB Flash Drive

•Cables

·Ethernet cable (5m)

·Power cord (5m)

·Power share cord (10cm)

·USB extension cable

Options:

•1 or 2 Silex WiFi bridges

•MultiSite certificate

•PC cabinet with cables (power, Ethernet, 3�5mm audio,

and HDMI to HDMI) — to integrate a user-supplied Ultra-

Small Form Factor (USFF) PC�

•HORUS Scope — hand-held video device for capturing

images of the body� Optional interchangeable lenses

make it ideal for multi-discipline medical applications�

•E-Scope II — electronic stethoscope to enhance ability

to hear patient sounds locally and adds audio output

capability through a telemedicine device�

Tools Required for Assembly

One Phillips head screwdriver (#2)� All other tools and ap-

propriate hardware are provided for assembly�

Refer to the CA310 Quick Start Guide (AVZ-CA310-DOC-QSG)

included on the outside of the system packaging for initial

assembly and setup�

CA310 | Installation & User Guide System overview 12

| Getting started

Hospital grade

locking casters

PC cabinet

(OPTION)

Internal storage dimensions:

12�5” W x 2�5” D x 10�5” H

31�75cm W x 6�3cm D x 26�7cm H

Height-adjust

lever

Locking drawer

Console with

button panel, I/O, and

downward-facing speakers

impermeable

work surface

HD display

w/ integrated microphone

PrecisionHD camera

Power inlet,

Ethernet, and

system breaker

switch

Cable wrap

Storage bin

16�5” W x 2�8” D x 4” H

41�91cm W x 7�11cm D x 10�16cm H

Adjustable display and

camera bracket

Network Module and

cable channel with

removable back panel

Handle

Power share cord

Mounts for optional

Silex WiFi bridges

System overview

Network considerations

The Network Module is built into the column and sup-

ports a Gigabit switch which passes network from wired

or wireless infrastructure to other wired network devices,

like the Cisco SX20 endpoint, Laptop or small form factor

PC� The network module can be used in one of two ways:

connected to the network infrastructure by Ethernet cable

or over the Wi-Fi infrastructure�

Please refer to Connecting to network in this guide� For

additional information and advanced network configura-

tion, please see “CA310: Configuring the Wireless Network

Module” found at http://avizia.com/ca310support�

Wireless connection

The CA310 can be configured to work on a wireless net-

work with the optional Silex WiFi Bridge Module or cus-

tomer provide WiFi Bridge� This provides network to the

video codec, network out of the console port, and for an

optional PC�

Wired connection (Ethernet)

An Ethernet connection from an active network jack into

the Ethernet port under the work surface provides network

to the video codec, network out of the console port, and

for an optional PC�

NOTE

The bridge ports of the network module are

disabled when the system detects a wired

network connection� To enable wireless, discon-

nect the Ethernet cable under the work surface�

CA310 | Installation & User Guide System overview 13

| Getting started

to AC outlet

to network

System breaker switch

to laptop

computer

Ethernet port for

use with optional

PC cabinet

System overview

QuickBootTM feature

QuickBootTM enables the system to go from powered o

to ready for a call in under 10 seconds ensuring that it is

ready to use when you need it to be�

NOTE

The system must be plugged in for at least 30

minutes to achieve full transport time (15 min-

utes)�

The QuickBootTM battery charges while the system is

plugged into an AC outlet and the breaker switch is in the

ON position� When the system is disconnected from AC

power, or if the breaker switch is in the OFF position, the

power LED on the console will show a blinking blue light

indicating that QuickBootTM is engaged — the QuickBootTM

feature is now powering the critical components for sys-

tem transport for up to 15 minutes�

When AC power is restored then system will return to the

previous state�

NOTE

QuickBootTM manages the power for three critical

components: the Cisco SX20 codec, network

module, and console� All other components

using power will be powered down until the

system’s AC power inlet is supplied power and

the breaker switch is in the ON position�

!

Ensure that all work is saved on the user-sup-

plied PC and that the PC is properly shutdown

before initiating QuickBootTM�

CA310 | Installation & User Guide System overview 14

| Getting started

HORUS Scope (option)

USFF PC Cabinet

(option + user-supplied PC)

AC power inlet

and system breaker switch

Silex WiFi Bridge(s) (option)

(powered by network module)

Device(s) powered by

power share cord Cisco SX20 codec

PrecisionHD Camera

(powered by codec)

Network Module

Display

Console

Console overview

Control overview

System navigation, call controls, and connectivity to

peripheral sources can all be done through the system’s

console�

Please see Using the system to understand the console

interface and how to use the CA310 system�

Power indicator LED states

Dark

The system has no power and the QuickBootTM

battery is fully discharged�

Solid Blue Light

The system is plugged in to an electrical outlet

and the QuickBootTM battery is charging�

Blinking Blue Light

QuickBootTM is enabled — the system is dis-

connected from AC power OR the System

Breaker Switch is in the OFF position� The

QuickBootTM feature is now powering the criti-

cal components for system transport for up to

15 minutes� The system should be plugged in

to an active power source as soon as possible

to replenish and maintain the QuickBootTM

functionality�

CA310 | Installation & User Guide Console overview 15

| Getting started

Main camera (default view)

Back

for system menu

navigation

Mute (microphone, local)

Selfview control

Make call

System power button

Camera zoom

Power indicator LED

Volume control

OK and directional pad

for camera control and

system menu navigation

End call

Computer source

Remote

control IR

sensor

Camera control Auxiliary source

Le console

connections

Right console

connections

Integrated speakers

Console overview

Connections overview

The le and right console connections allow the user to

connect peripheral devices that will enhance the CA310

system’s capabilities

*The Power Button will initially power on the system, but aer that it will enable

QuickBoot mode and reset the console when pressed for 10 seconds.

CA310 | Installation & User Guide Console overview 16

| Getting started

Ethernet

(to laptop computer)

HDMI input

(from laptop computer)

Audio input

(3�5mm from

laptop computer)

Audio input

(3�5mm from

auxiliary device)

Composite video input

(SD AUX source)

HDMI input

(HD AUX source)

Micro USB input

(for system diagnostics)

USB output

(for console upgrades

and provides power)

HDMI output

Audio output

(3�5mm)

Console

buttons

*System power

button

Le console connections Right console connections

Integrated speakers

Setting up the system

Initial system setup

Refer to the Avizia CA310 Quick Start Guide (included with

the system packaging) for procedures pertaining to initial

system setup� The guide includes the following setup

items:

1� Unpacking the system

2� Mounting and connecting the camera

3� Mounting and connecting the display

4� Attaching the power and Ethernet cables

5� Connecting the power share cord

6� Configuring and installing the Silex WiFi Bridge

option(s)

7� Installing the HORUS Scope option

8� Installing the PC cabinet option

9� Powering ON the system

10� Configuring the system

The CA310 Quick Start Guide is included on the outside

of the system packaging� It can also be found online at

http://avizia.com/ca310support�

PrecisionHD Camera

Display

Console

with integrated speakers

PC cabinet

(OPTION)

Display and

camera bracket

HORUS Scope

(OPTION)

Locking

drawer

System power

inlet, Ethernet, and

breaker switch

Power share cord

1

2

345

7

8

9

10

WiFi Bridge (OPTION 2x)

6

CA310 | Installation & User Guide Setting up the system 17

| Getting started

Setting up the system

Connecting an auxiliary device

Optional AV devices for transmitting images and video can

be connected to the CA310�

1� Connect an auxiliary device to the HDMI input and/or

Composite input� Any device that provides video out-

put and is connected to the system’s HDMI or compos-

ite input can be displayed on the system: digital scope,

examination camera, video feed from ultra sound, etc��

2� Ensure the AUX source(s) are appropriately powered

and turned on to be viewed as the AUX source when

selected�

NOTE

Both HDMI (high definition) and Composite

(standard definition) inputs can be connected

simultaneously� Pressing the AUX button will

allow you to toggle through the SD source first,

the HD source second, and then to the default

(main camera) source�

NOTE

Audio is not transmitted over HDMI� Only video is

transmitted over HDMI�

HDMI

(HD source)

Composite

(SD source)

CA310 | Installation & User Guide Setting up the system 18

| Getting started

Setting up the system

Connecting an electronic or

digital stethoscope

The optional E-Scope II and other electronic or digital

stethoscopes can be connected to the CA310 to transmit

the corresponding audio to remote participants�

NOTE

The CA310 can experience audio distortions due

to network latency, soware/hardware malfunc-

tion, insuicient bandwidth, or for other reasons�

Connect the 3�5mm cable from the stethoscope to the

3�5mm audio input on the system� The audio from the

stethoscope is now mixed into the video call�

NOTE

There are three audio inputs on the CA310 which

follow a prioritization schedule:

1� Peripheral Audio Input

2� Laptop Audio Input

3� PC Audio Input (with PC cabinet option)

The audio input highest on the list will be the

source presented in a video call� This is done to

ensure that the peripheral audio input (stetho-

scope, ultrasound, etc�) can provide the best

possible sound without interference from the

other inputs�

Unplug the audio connection(s) higher up the

prioritization schedule to present the desired

audio�

Peripheral audio

input (3�5mm)

CA310 | Installation & User Guide Setting up the system 19

| Getting started

Setting up the system

Connecting a laptop

A laptop computer can be connected to the CA310 to pres-

ent the laptop’s video and audio to video participants�

1� Connect the laptop video out to the CA310’s HDMI in-

put for PC� Use an appropriate HDMI adapter if needed�

2� If audio is also required for presentation, connect a

3�5mm cable from the laptop audio out to the 3�5mm

PC audio input on the system� The audio from the

laptop is now mixed into the video call�

3� If network is needed plug an Ethernet cable from the

system to the laptop� The CA310 must first be con-

nected to the LAN (Ethernet or wireless)�

NOTE

The laptop HDMI connection does not support

audio� To enable laptop audio use the 3�5mm

connector�

NOTE

There are three audio inputs on the CA310 which

follow a prioritization schedule:

1� Peripheral Audio Input

2� Laptop Audio Input

3� PC Audio Input (with PC cabinet option)

The audio input highest on the list will be the

source presented in a video call� This is done to

ensure that the peripheral audio input (stetho-

scope, ultrasound, etc�) can provide the best

possible sound without interference from the

other inputs�

Unplug the audio connection(s) higher up the

prioritization schedule to present the desired

audio�

CA310 | Installation & User Guide Setting up the system 20

| Getting started

Avizia CA310 Troubleshooting guide

Popular Medical Equipment manuals by other brands