AVM FRITZ!WLAN USB Stick N Owner's manual

FRITZ!WLAN
USB Stick
© AVM GmbH · Alt-Moabit 95 · 10559 Berlin · Telefon [phone] · [e-mail]
www.avm.de
Installation
and Operation

FRITZ!WLAN USB Stick 2
Legal Notice
FRITZ!WLAN USB Stick
This documentation and the software it describes are protected by copyright. AVM grants the non-
exclusive right to use the software, which is supplied exclusively in what is known as object code
format. The licensee may create only one copy of the software, which may be used exclusively for
backup use.
AVM reserves all rights that are not expressly granted to the licensee. Without previous approval
in writing, and except for in cases permitted by law, it is particularly prohibited to
•copy, propagate or in any other manner make this documentation or this software publicly ac-
cessible, or
•process, disassemble, reverse engineer, translate, decompile or in any other manner open
the software and subsequently copy, propagate or make the software publicly accessible in
any other manner.
Please consult the “License.txt” file on the product CD included in the package for specifics about
thelicensing conditions.
This documentation and software have been produced with all due care and checked for correct-
ness in accordance with the best available technology. AVM GmbH disclaims all liability and war-
ranties, whether express or implied, relating to the AVM product’s quality, performance or suit-
ability for any given purpose which deviates from the performance specifications contained in the
product description. The licensee bears all risk in regard to hazards and impairments of quality
which may arise in connection with the use of this product.
AVM will not be liable for damages arising directly or indirectly from the use of the manual or the
software, nor for incidental or consequential damages, except in case of intent or gross negli-
gence. AVM expressly disclaims all liability for the loss of or damage to hardware or software or
data as a result of direct or indirect errors or destruction and for any costs (including connection
charges) related to the documentation and the software and due to incorrect installations not per-
formed by AVM itself.
The information in this documentation and the software are subject to change without notice for
the purpose of technical improvement.
We offer a manufacturer’s warranty for this original product. The conditions of this warranty are
contained in the “Warranty.pdf” file in the “Info” folder on the product CD included with delivery.
© AVM GmbH 2010 - 2013. All rights reserved. Documentation release 02/2013
AVM in the Internet: www.avm.de/en
Trademarks: Unless otherwise indicated, all trademarks mentioned are legally protected trade-
marks owned by AVM GmbH, especially product names and logos. Microsoft, Windows and the
Windows logo are trademarks owned by Microsoft Corporation in the USA and/or other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc. licensed to AVM GmbH. All other product and com-
pany names are trademarks of their respective owners.
AVM Audiovisuelles Marketing
und Computersysteme
Alt-Moabit 95
AVM Computersysteme
Vertriebs GmbH
Alt-Moabit 95
D 10559 Berlin D 10559 Berlin

FRITZ!WLAN USB Stick 3
Table of Contents
Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Symbols and Highlighting . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1 FRITZ!WLAN USB Stick. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.1 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.2 Operation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.3 LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.4 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2AVMStick& Surf Technology . . . . . . . . . . . . . . . . . . . . . . 11
3 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Installation in Windows 8 32-bit or 64-bit Edition . . . . . . . . . . . . . . . 13
3.2 Installation in Windows 7 / Windows Vista 32-bit Edition. . . . . . . . . 14
3.3 Installation in Windows 7 / Windows Vista 64-bit Edition. . . . . . . . . 15
3.4 Installation in Windows XP 32-bit Edition. . . . . . . . . . . . . . . . . . . . . . 16
3.5 Installation in Windows XP 64-bit Edition. . . . . . . . . . . . . . . . . . . . . . 17
4 The FRITZ!WLAN Control Software . . . . . . . . . . . . . . . . . . 19
4.1 Operating FRITZ!WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
4.2 Establishing a WLAN Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
5 Microsoft WLAN Service . . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 More about WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.1 Standards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
6.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
6.3 Frequency Range. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
6.4 WPS (Wi-Fi Protected Setup) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

FRITZ!WLAN USB Stick 4
7 Uninstallation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.1 Errors During Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
8.2 WLAN Connection Is Not Established . . . . . . . . . . . . . . . . . . . . . . . . . 44
8.3 Errors During Data Exchange with Other Devices in the Network . . . 47
8.4 Checking the IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 Customer Service Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.1 Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
9.2 Information in the Internet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
9.3 Updates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
9.4 Support from the AVM Service Team . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Declaration of CE Conformity . . . . . . . . . . . . . . . . . . . . . . . 62

FRITZ!WLAN USB Stick 5
Safety Instructions
When working with the FRITZ!WLAN USB Stick, follow the
instructions below to protect yourself and the
FRITZ!WLAN USB Stick from damage.
•Do not install FRITZ!WLAN USB Stick during an elec-
trical storm.
•Unplug the FRITZ!WLAN USB Stick from the computer
during an electrical storm.
•Never let liquids get inside the FRITZ!WLAN USB
Stick. Otherwise, electric shocks or short circuits may
result.
•Protect the FRITZ!WLAN USB Stick from dust, mois-
ture and steam. Clean the FRITZ!WLAN USB Stick with
a slightly moist, lint-free cloth. Intensive cleaning
products or solvents are not suitable.
•FRITZ!WLAN USB Stick is intended for indoor use on-
ly.
•Do not open the FRITZ!WLAN USB Stick housing. The
device contains hazardous components and should
only be opened by authorized repair technicians.
Disposal
The symbol next to this text means that old appliances
and electronic parts must be disposed of separate from
household waste.
In accordance with European regulations and the Waste
Electrical and Electronic Equipment Directive (WEEEE), the
FRITZ!WLAN USB Stick, as well as all devices and electron-
ic components contained in the FRITZ!WLAN USB Stick
package may not be disposed with household waste.
Please bring these to your local collection points for dis-
posal.

FRITZ!WLAN USB Stick 6
Symbols and Highlighting
The following highlighting and icons are used to designate
important information:
This symbol indicates useful hints to assist you in working
with the FRITZ!WLAN USB Stick.
This symbol indicates important instructions that must be
observed to avoid malfunctions.
The table below explains the highlighting used in this
manual.
Highlighting Function Example
Quotation marks Keys
Buttons
Settings pages
Menus
Commands
File paths
File names
“F1” key
“Help”
“Advanced”
“Edit / Paste”
“Copy”
“C:/My Documents”
“Documentation”
Pointed brackets Joker <MSN>
Bold Emphasis Do not click the button...

FRITZ!WLAN USB Stick 7
1 FRITZ!WLAN USB Stick
An Overview
FRITZ!WLAN USB Stick is a WLAN adapter for the Universal Serial Bus
(USB).
With the FRITZ!WLAN USB Stick, you can connect your computer directly
with a WLAN access point, for example, with a FRITZ!Box by AVM. You
can also connect to other WLAN devices, to printers, and to PDAs. This
grants you high mobility while allowing you to work with all of the
advantages of wireless connections, high throughput rates and fast
connections at maximum security.
1.1 Package Contents
•one AVM WLAN-Controller FRITZ!WLAN USB Stick v2
•one FRITZ!WLAN USB Stick CD with
–driver software
–control software with Online Help
–manual in PDF format
•one printed quick guide
•one USB docking station
1.2 Operation Requirements
In order to operate FRITZ!WLAN USB Stick, your computer
must meet the following requirements:
•A free port on your computer for USB devices. A
USB 2.0 port is recommended; USB 1.1 works at a
lower throughput rate.

FRITZ!WLAN USB Stick 8
•A computer with one of the following operating sys-
tems installed:
–Microsoft Windows 8 (32- or 64-bit edition)
–Microsoft Windows 7 (32- or 64-bit edition)
–Microsoft Windows Vista (32- or 64-bit edition)
–Windows XP (32- or 64-bit edition)
)
Installation of the latest service packs and updates is rec-
ommended.
•Pentium-class computer or notebook (500 MHz CPU
or better)
•At least 64 MB RAM and 5 MB free memory on the
hard drive.
•one CD drive
You can install FRITZ!WLAN USB Stick if your computer
meets all of these requirements.
If you would like to connect additional computers, addi-
tional FRITZ!WLAN USB Sticks are required.
1.3 LEDs
During operation, the LEDs on the FRITZ!WLAN USB Stick
indicate the following:
green: USB remains lit as soon as the
FRITZ!WLAN USB Stick has been detect-
ed by the operating system
yellow: WLAN flashes during data exchange between
WLAN devices

FRITZ!WLAN USB Stick 9
1.4 Technical Specifications
LEDs 2 for display of connections and activity
USB port USB version 2.0, compatible with USB 1.1
with reduced data throughput
WLAN module Support for radio network in accordance with
IEEE 802.11n
IEEE 802.11g and
IEEE 802.11b
Frequency band 2.4 GHz
Encryption WPA (Wi-Fi Protected Access) /
WPA2 (802.11i) /
WEP 64-/128-bit (Wired Equivalent Privacy)
Antennas integrated
Operating systems supported Windows 8 (32-bit or 64-bit edition)
Windows 7 (32-bit or 64-bit edition)
Windows Vista (32-bit or 64-bit edition)
Windows XP (32-bit or 64-bit edition)
Dimensions (W x D x H): approx. 40 x 20 x 10 mm
Weight approx. 10 g
Power supply powered by USB, no external power supply
required
Maximum power consumption: 1.35 W (transfer)
Transmitter power max. 76 mW
Receiver sensitivity min. -101 dBm
Supported data throughput
rates (gross)
802.11n up to 150 Mbit/s*
802.11g up to 54 Mbit/s*
802.11b up to 11 Mbit/s*
* The user data rate that can actually be achieved is
somewhat below the specified value (see the table on
“Standards” on page 33).
Firmware can be updated
Channels 1 through 13 (ETSI)
Ambient temperature
(during operation)
-5 to 45°C

FRITZ!WLAN USB Stick 10
Ambient temperature (idle) -10 to 70°C
Humidity (idle/operation) 5 to 90%, no-condensation
Certification CE

FRITZ!WLAN USB Stick 11
2AVMStick& Surf Technology
Connecting Securely with a FRITZ!Box
With the AVM Stick & Surf technology the FRITZ!WLAN USB Stick can
take over the WLAN security settings from FRITZ!Box products. This
allows a secure WLAN connection to be established between your com-
puter and your FRITZ!Box without any additional configuration.
For this, your FRITZ!Box must be equipped with a port for
USB devices (USB host function).
In order to use the AVM Stick & Surf technology for secure
WLAN connections, perform the following steps:
1. Insert the FRITZ!WLAN USB Stick into the USB port on
your FRITZ!Box.
Port for USB devices (here on the FRITZ!Box Fon WLAN 7270)
2. The FRITZ!Box “Info” LED begins flashing to indicate
that the WLAN security settings are being transmitted
to the FRITZ!WLAN USB Stick.
3. When data transmission has been completed, the
“Info” LED stops flashing on the FRITZ!Box and re-
mains lit.
4. Remove the FRITZ!WLAN USB Stick from the
FRITZ!Box USB port.
The WLAN security settings have now been transmitted to
the FRITZ!WLAN USB Stick.

FRITZ!WLAN USB Stick 12
As soon as you connect the FRITZ!WLAN USB Stick to your
computer, the security settings of your WLAN are imple-
mented in the FRITZ!WLAN control software and then delet-
ed from the FRITZ!WLAN USB Stick. The AVM Stick & Surf
logoappears and a WLAN connection to your FRITZ!Box is
established automatically.
If you are using a FRITZ!Box without a USB port or a device
from a third-party manufacturer as a WLAN access point,
you can still use WPS (Wi-Fi Protected Setup) or enter the
network key manually to establish a secure WLAN connec-
tion. For more information, see the section “WPS (Wi-Fi
Protected Setup)” from page 38 and the Help on the
FRITZ!WLAN control software, which is available as soon
as your FRITZ!WLAN USB Stick has been installed.

FRITZ!WLAN USB Stick 13
3 Installation
Installing FRITZ!WLAN USB Stick
The FRITZ!WLAN USB Stick can be installed in the operating systems
Windows 8 (32-bit and 64-bit edition), Windows 7 (32-bit and 64-bit
edition), Windows Vista (32-bit and 64-bit edition) and Windows XP
(32-bit and 64-bit edition).
Please install the current Microsoft Service Packs using
Microsoft Windows Update and use a USB 2.0 port for op-
timum performance of your FRITZ!WLAN USB Stick.
You can change the display of menus and folders in most
operating systems. The following instructions are based
on the standard installation of each operating system.
If you have a FRITZ!Box with USB host function, first use
Stick & Surf (see “AVM Stick & Surf Technology” from
page 11) to transmit the WLAN security settings from your
FRITZ!Box to your computer.
3.1 Installation in Windows 8 32-bit or 64-bit Edition
Administrator rights are required to install the
FRITZ!WLAN USB Stick in Windows 8!
Perform the following steps to install the software:
1. Switch on the WLAN device you wish to connect to.
2. Switch on your computer.
3. Insert the FRITZ!WLAN USB Stick into the USB port on
your computer.
Windows detects the FRITZ!WLAN USB Stick automat-
ically. This process may take some time.
In the upper right corner of your Windows 8 start
page, a message element signals that the
“ AVM
FRITZ!WLAN USB Stick v2
” was detected. Click this
message to continue.

FRITZ!WLAN USB Stick 14
4. Another Windows 8 message prompts you to select a
task for the data medium. Click “Install Software from
Medium or Run AVM FRITZ!WLAN USB Stick v2 Instal-
lation”.
5. Then click “Yes” in the “User Account Control” dialog.
The drivers and the control software for the
FRITZ!WLAN USB Stick will be installed now.
A progress bar indicates the progress and the conclu-
sion of the installation.
This completes the driver installation for the
FRITZ!WLAN USB Stick. Continue reading from section “In-
formation on WLAN Connections” on page 18.
3.2 Installation in Windows 7 / Windows Vista 32-bit Edition
Administrator rights are required to install the
FRITZ!WLAN USB Stick in Windows 7 or Windows Vista!
Over the course of installation Windows will request the
rights required for installation. Confirm with “Continue”.
Perform the following steps to install the software:
1. Switch on the WLAN device you wish to connect to.
2. Switch on your computer.
3. Insert the FRITZ!WLAN USB Stick into the USB port on
your computer.
Windows detects the FRITZ!WLAN USB Stick automat-
ically. This process may take some time.
4. In the dialog for running the “AVM FRITZ!WLAN USB
Stick v2 Selfinstall”, click the “Install or Run
FRITZ!WLAN USB Stick v2” entry.

FRITZ!WLAN USB Stick 15
5. Then click “Yes” (Windows 7) or “Continue”
(Windows Vista) in the “User Account Control” dia-
log.
The drivers and the control software for the
FRITZ!WLAN USB Stick will be installed now.
If you are prompted to do so, insert the
FRITZ!WLAN USB Stick CD and follow the instructions
on the screen.
If an additional Windows dialog asks if you want to
install software not digitally signed by Microsoft,
click “Continue Anyway”. This request depends on
the driver signature options set on your computer.
A progress bar indicates the progress and the conclu-
sion of the installation.
This completes the driver installation for the
FRITZ!WLAN USB Stick. Continue reading from section “In-
formation on WLAN Connections” on page 18.
3.3 Installation in Windows 7 / Windows Vista 64-bit Edition
Administrator rights are required to install the
FRITZ!WLAN USB Stick in Windows 7 64-bit edition or Win-
dows Vista 64-bit edition!
Perform the following steps to install the software:
1. Switch on the WLAN device you wish to connect to.
2. Switch on your computer.
3. Insert the FRITZ!WLAN USB Stick into the USB port on
your computer.
Windows detects the FRITZ!WLAN USB Stick automat-
ically. This process may take some time.
4. In the “Autoplay” dialog, select the “FRITZ!WLAN USB
Stick v2 installation” option.

FRITZ!WLAN USB Stick 16
5. Then click “Yes” (Windows 7) or “Continue”
(Windows Vista) in the “User Account Control” dia-
log.
6. In the “Found New Hardware” window, select “Locate
and install driver software (recommended)”.
If Windows reports that the program may not have
been installed correctly, click “The Program was in-
stalled correctly.” or “Cancel”.
7. Then click “Yes” (Windows 7) or “Continue”
(Windows Vista) in the “User Account Control” dia-
log.
8. If Windows asks whether you would like to search for
drivers online, select the “Do not search for drivers
online” option.
9. Insert the FRITZ!WLAN USB Stick CD when Windows
prompts you to do so.
The driver software is installed automatically.
This completes the driver installation for the
FRITZ!WLAN USB Stick. Continue reading from section “In-
formation on WLAN Connections” on page 18.
3.4 Installation in Windows XP 32-bit Edition
Administrator rights are required to install the
FRITZ!WLAN USB Stick in Windows XP!
Perform the following steps to install the software:
1. Switch on the WLAN device you wish to connect to.
2. Switch on your computer.
3. Insert the FRITZ!WLAN USB Stick into the USB port on
your computer.
Windows detects the FRITZ!WLAN USB Stick automat-
ically. This process may take some time.

FRITZ!WLAN USB Stick 17
4. The drivers and the control software for your
FRITZ!WLAN USB Stick are installed automatically.
If you are prompted to do so, insert the
FRITZ!WLAN USB Stick CD and follow the instructions
on the screen.
If an additional Windows dialog asks if you want to
install software not digitally signed by Microsoft,
click “Continue Anyway”. This request depends on
the driver signature options set on your computer.
A progress bar indicates the progress and the conclu-
sion of the installation.
This completes the driver installation for the
FRITZ!WLAN USB Stick. Continue reading from section “In-
formation on WLAN Connections” on page 18.
3.5 Installation in Windows XP 64-bit Edition
Administrator rights are required to install the
FRITZ!WLAN USB Stick in Windows XP 64-bit Edition!
Perform the following steps to install the software:
1. Switch on the WLAN device you wish to connect to.
2. Switch on your computer.
3. Insert the FRITZ!WLAN USB Stick into the USB port on
your computer.
Windows detects the FRITZ!WLAN USB Stick automat-
ically. This process may take some time.
4. When asked whether you would like to connect to
Windows Update, select the option “No, not this
time” and then click “Next”.
The “Add New Hardware” Wizard starts and searches
for drivers.

FRITZ!WLAN USB Stick 18
5. Insert the FRITZ!WLAN USB Stick CD and select the
option “Install software automatically (recommend-
ed)”. Confirm with “Next”.
If an additional Windows dialog asks if you want to
install software not digitally signed by Microsoft,
click the “Continue Anyway” button. This request de-
pends on the driver signature options set on your
computer.
6. A message appears: “The Wizard has finished install-
ing the software for this device”. Conclude the instal-
lation by clicking “Finish”.
This completes the driver installation for the
FRITZ!WLAN USB Stick. Continue reading in the next sec-
tion, “Information on WLAN Connections”.
Information on WLAN Connections
If you performed installation using Stick & Surf, no further
steps are necessary to establish a WLAN connection. Your
FRITZ!Box will be identified automatically as WLAN access
point. A WLAN connection you can use immediately will be
established.
If you performed installation without using Stick & Surf,
you have to select the WLAN remote site (the WLAN access
point) to connect with manually in your WLAN control soft-
ware. Please see the corresponding chapter of the control
software for more information:
•If you are using the control software FRITZ!WLAN,
please continue by reading the section “Establishing
a WLAN Connection” from page 21.
•If you are using Microsoft Windows’ WLAN Service,
continue reading in the section “Establishing a WLAN
Connection (Windows 8)” from page 26, “Establish-
ing a WLAN Connection (Windows 7)” from page 28,
“Establishing a WLAN Connection (Windows Vista)”
from page 29 or “Establishing a WLAN Connection
(Windows XP from Service Pack 2)” from page 31.

FRITZ!WLAN USB Stick 19
4 The FRITZ!WLAN Control Software
Establishing and Clearing WLAN Connections
With the FRITZ!WLAN USB Stick you can establish wireless network
(WLAN) connections between your computer and wireless devices. The
FRITZ!WLAN control software is available to manage all these WLAN
connections.
With FRITZ!WLAN you can configure, establish and clear WLAN connec-
tions as well as view connection information.
4.1 Operating FRITZ!WLAN
After FRITZ!WLAN USB Stick is installed, FRITZ!WLAN ap-
pears as a program icon in the notification area of the task
bar. You can open the user interface of the control soft-
ware in two ways:
•Double-click the FRITZ!WLAN program icon in the no-
tification area of the Windows task bar.
•Or click the FRITZ!WLAN program icon with the right
mouse button to open the context menu and select
the “Display Connection...” command.
FRITZ!WLAN user interface (connection example)
User Interface All elements of a WLAN connection are displayed as icons
in the user interface. The user interface window is divided
into three sections.
The left side shows your own WLAN device, the
FRITZ!WLAN USB Stick, complete with name and IP ad-
dress.

FRITZ!WLAN USB Stick 20
The middle section displays the icon of the WLAN connec-
tion as a box with links to the devices on the left and on
the right. The small icons in the box display the connec-
tion quality and the encryption used.
The right side shows the WLAN remote site with which you
are currently connected or were connected most recently.
Context Menus The features of FRITZ!WLAN are available using the context
menu:
1. Click the device or connection icons in the
F
RITZ!WLAN user interface, or the FRITZ!WLAN pro-
gram icon in the notification area of the task bar.
The corresponding context menu opens.
2. Select the desired command from the list.
Each icon displays its own selection of commands. You
can search for WLAN devices at your location and config-
ure them as WLAN remote sites, establish or clear WLAN
connections to known remote sites, and have information
displayed on device and connection properties.
For more information, please see the section “Establish-
ing a WLAN Connection” from page 21 or click the “Help”
button in the user interface to open the FRITZ!WLAN On-
line Help.
Connection Status The colors of the connection icons in the FRITZ!WLAN user
interface and the FRITZ!WLAN program icon in the notifica-
tion area of the task bar show the current condition of the
connection:
Icon Meaning
and
WLAN connection active
WLAN connection is being estab-
lished or the ad-hoc network you
offered is ready to connect
and
No WLAN connection