ax-lightness engage Parts list manual

Assembly And operAting instruction
– the AdvAntAge is yours
www.ax-lightness.de
www.engage-bikes.de

Some notes on this manual
Particular attention should be paid to the follow-
ing symbols:
gThis symbol indicates an imminent risk
to your life or health unless you comply
with the instructions given or take pre-
ventive measures.
aThis symbol warns you of wrongdoings
which may result in damage to proper-
ty and environment.
iThis symbol marks information about
how to handle the product or refers to
a passage in the operating instructions
that is particularly relevant.
The described possible consequences will not
be repeated in the operating instructions every
time one of the symbols appears.
Some notes on this manual..............1
Welcome ................................2
General safety notes.....................2
Before your rst ride – Intended use .....4
Before every ride ........................6
Special characteristics of carbon .........9
Cleaning and care..........................11
Maintenance...............................12
General notes on mounting and
compatibility ..............................13
Using a torque wrench .....................14
Warranty terms........................ 15
A note on wear ............................16
Terms of guarantee
AX-Lightness and engage ............. 17
AX-Lightness and engage
Crash Replacement ........................17
Terms and conditions of
Crash Replacement ........................17
BRAKES ............................... 19
RIMS  WHEELS........................ 34
FORK  HEADSET ..................... 65
CRANK SYSTEMS  PEDALS ........... 76
HANDLEBARS  STEM................. 85
FRAMESETS  ASSEMBLY INSTRUCTIONS
AND TECHNICAL DATA...............104
SEAT POSTS  SADDLES .............112
Technical details in the text and illustrations of
this manual are subject to change.
© No part of this publication may be reprinted,
translated, copied or transmitted in any form or
by any means, electronic, mechanical, by hand
or otherwise for another purpose without prior
written permission.
Text and concept:
Zedler – Institut für Fahrradtechnik und
-Sicherheit GmbH
www.zedler.de
Photos:
AX-Lightness GmbH
and Zedler – Institut für Fahrradtechnik und
und-Sicherheit GmbH Edition 1, June 2013
1

Dear AX-Lightness and
engage customer,
Congratulations for having purchased an AX-
Lightness or engage component. You have
made a very good choice. The AX-Lightness and
engage team develops, tests and manufactures
our products with dedication to uphold the
highest standards of quality.
General safety notes
Like all high-quality sports equipment, AX-Light-
ness and engage components require careful
installation and are best left to an AX-Light-
ness and engage dealer. This is the only way to
achieve optimum performance and long-term
durability.
This manual cannot teach you the skills of a bicy-
cle mechanic. Even a manual as big as an ency-
clopaedia could not describe any possible com-
bination of bicycle models and components or
parts on the market. It therefore focuses on your
newly purchased components and provides
useful information and warnings.
We therefore strongly recommend that you ask
a qualied mechanic at your AX-Lightness and
engage shop for help.
We recommend not to combine AX-Lightness
and engage components with other compo-
nents to achieve optimum performance and
durability for your product.
If you intend to combine the components with
components from other manufacturers, make
sure they are compatible, i.e. that all dimensions
are exactly the same according to the specica-
tions given in this manual. Our precise tolerances
are intended to ensure component compatibil-
ity, and are carefully monitored during produc-
tion and quality control so that the assembly will
be easy and proper.
This manual contains important notes about
use, care, maintenance and installation.
Be sure to rst read carefully the general infor-
mation of this user manual and then the chap-
ter providing you with information on the AX-
Lightness and engage component you have
purchased. Then, nothing will stand in the way
of a smooth assembly and a trouble-free use.
Keep this user manual for your records and future
reference and share it with the new user, if you sell,
lend or leave the AX-Lightness or engage bicycle or
component to anybody else.
All AX-Lightness and engage components, like all
lightweight components, require special care and
attention. Therefore, make sure to carefully assemble
the components and to only use them for their in-
tended purpose.
The material used by AX-Lightness and engage, es-
pecially carbon (also referred to as CRP), is extremely
strong and durable, i.e. the components are very du-
rable, as the material combines high resistance with
low weight. It is, however, important to know that
these materials are relatively brittle, which means
that AX-Lightness and engage components are more
likely to break than to bend.
Overstrained material can lead to internal damage
that may hardly show up. There will be no visible
signs of damage, such as deformations or the like, as
known from other metals, e.g. aluminium.
After undue stress, e.g. following an accident,
AX-Lightness and engage components can fail. This
can lead to a fall with possibly serious health con-
sequences. For this reason you must observe the
control notes in the chapter providing you with the
information on the component purchased by you. To
ensure safe use following a possible loss event, make
sure to have the components concerned checked by
an AX-Lightness and engage dealer. In such a case
always ask your AX-Lightness and engage dealer for
professional advice.
Enjoy your ride and have fun with your AX-Lightness
and engage products!
Your AX-Lightness and engage team
In case of any inquiries about your
AX-Lightness and engage products please
contact
AX-Lightness GmbH
Am Steinkreuz 12
D-95473 Creußen
Phone: [phone]
Fax: [phone]
www.AX-Lightness.de or
www.engage-bikes.de
32
Assembly And operAting instruction
– the AdvAntAge is yours
www.ax-lightness.de
www.engage-bikes.de

Before your first ride – Intended use
AX-Lightness and engage brakes and brake pads,
rims, rim tape and wheels, quick-releases, forks and
headsets, cranksets, pedals, handlebars and stems (a)
as well as seat posts and saddles (b) are designed for
use on road and triathlon (i.e. time trial), cyclocross
and mountain bikes and their typical use.
Road racing, triathlon and time trial bicycles
are exclusively designed for cycling on tarred and
hard-surface tracks with a smooth surface.
Cyclocross bicycles (c) are designed for o-road
cycling over typical cyclocross terrain, e.g. on eld
tracks and forest trails; they are, however, not suita-
ble for all-mountain and enduro use, downhill (DH)
riding, freeriding, dual slalom, downhill/freeride parks,
jumps, drops etc.
Mountain bikes (d+e) are designed to be used
for o-road cycling and for riding over natural ter-
rain (e.g. terrain of a mountain bike marathon and
cross-country racing). Due to their design and equip-
ment they are, however, not intended to be used on
public roads. Before being used, they must be tted
accordingly.
Our components are designed for common
cross-country, marathon and all-mountain bikes.
They are not suitable for freeriding, dual slalom,
downhill riding, jumps or the like. There are special
mountain bike components for these purposes. Ask
your AX-Lightness and engage dealer.
Never make any changes to handlebars, bar ends and
stems, forks and headsets, wheels, rim tapes or brake
pads of your AX-Lightness and engage bicycle. Nev-
er modify or make any changes to AX-Lightness and
engage seat posts, saddles, pedals or cranks. Do not
le or drill holes in AX-Lightness and engage compo-
nents, especially not in carbon components, as it will
compromise their structural integrity and void your
warranty.
For more information see the specications in our
catalogue and/or visit us at our website
www.AX-Lightness.de or www.engage-bikes.de
AX-Lightness and engage forks and stems are de-
signed to be only used with threadless headsets, also
referred to as Aheadset®-headsets. Attempting to use
them in combination with quill-stems and threaded
steerer tubes can lead to sudden failure, resulting in a
crash with unforeseeable consequences.
Make sure when performing any adjusting to your
AX-Lightness and engage bicycle that the brake le-
vers or brake/shift levers are always within easy reach.
Keep in mind that the brake levers are not within easy
reach when you ride with your hands on bar ends
mounted to AX-Lightness Poseidon handlebars espe-
cially reinforced for this purpose or to engage Chord
risebars or engage Chord atbars.
If you are in doubt or if you have any questions, con-
tact your AX-Lightness and engage dealer.
After a crash, accident or other major impact, have
your AX-Lightness and engage wheels, fork, headset,
saddle, seat post, stems and, if necessary, the bar ends
or aero bars checked and, if necessary, replaced by
your AX-Lightness and engage dealer for your own
safety.
Do not use your bicycle, but get in touch with your
AX-Lightness and engage dealer, in case:
» the AX-Lightness and engage wheels, quick-releas-
es, crank, fork, headset, handlebars, stem, bar ends
or aero bars give out cracking or creaking noises or
» the mentioned AX-Lightness and engage com-
ponents show external damage, such as notches,
cracks, dents, discolorations etc.
Ask your bicycle dealer to check the AX-Lightness
and engage components thoroughly and to replace
them, if necessary.
gAero bars are not allowed. If you
want to t your bicycle with aero
bars (clip-on), AX-Lightness oers
custom-made handlebars.
gengage products are designed for
an overall load of 110 kilos (242
lbs) including rider and baggage,
e.g. rucksack.
gThe overall load of AX-Lightness
products is marked on the compo-
nents. Upon request AX-Lightness
oer reinforced components with-
standing heavier overall loads.
gBe sure to use the AX-Lightness
and engage bicycle only for its in-
tended purpose, as it may other-
wise not withstand the stress and
fail! Risk of accident!
4 5
a
b
c
d e

Before every ride
Check the following points before setting o on your
AX-Lightness and engage bicycle:
1. Verify the tight t of the stem on the fork steerer
and of the handlebars in the stem. For more infor-
mation see chapters “Mounting AX-Lightness
and engage Aheadset®-stems” and “Mounting
AX-Lightness and engage handlebars”.
2. Are the quick-release levers or nuts of the front and
rear wheel and of the seat post properly closed (a)?
Improperly closed quick-releases or thru axles can
cause the wheels of AX-Lightness and engage bicy-
cles to come loose. and result in serious accidents!
For more information see chapters “Quick-releas-
es”, “Thru axles” and “Wheel mounting (moun-
tain bike/road racing bike)”.
3. Are the tyres in good condition and do they have
sucient pressure (b)? Do at least a thumb test by
pushing your thumb down on the tyre. The tyre
should only yield a little. For more information see
chapter “Tyres, inner tubes, rim tape, ination
pressure”.
4. Check whether the AX-Lightness and engage
headset is free of play and moves easily (c). Perform
a functional check as described in chapter “Check-
ing the headset”.
5. Spin the wheels to check whether the rims are true.
Watch the clearance between brake pad and rim
(d), or, in the case of disc brakes, between rim and
frame or fork. Untrue rims can be an indication of
tyres with ruptured sides, broken axles and a dam-
aged rim. As you look over the bicycle and nd
out that in the brake/wheel area the clearance on
the right side diers from that on the left side, the
AX-Lightness and engage wheel or the brake has
come out of its centred position.
6. Test the brakes in stationary by rmly pulling the
brake levers towards the handlebars (e). The brake
pads of the rim brakes must hit the rim sides with
their entire surface. They must not touch the tyres.
You should not be able to pull the lever all the way
to the handlebars!
With disc brakes you should have a stable pressure
point at the lever. Oil or brake uid must not leak
out onto the rotor or stopping power will be re-
duced and cause unsafe braking performance. For
more information, see your general bicycle user
manual.
7. Let your AX-Lightness and engage bicycle bounce
on the ground from a small height (f). If there is any
rattling, see where it comes from. Check the bear-
ings and the bolts, if necessary.
8. Do not forget to take a high quality D- (g) or chain
lock with you on your ride. The only way to eec-
tively protect your AX-Lightness and engage bicy-
cle against theft is to lock it to an immovable ob-
ject.
9. If you want to ride on public roads, make sure your
AX-Lightness and engage bicycle is equipped ac-
cording to the regulations of your country (h). Rid-
ing without lights and reectors in dark or dim con-
ditions is very dangerous, because you will be seen
too late or not at all by other road users. A lighting
set that corresponds to the regulations is a must on
public roads. Turn on the lights as soon as dusk sets
in.
gPlease note that the braking eect and
road grip of your bicycle are both greatly
reduced in wet conditions. Be particularly
cautious and do not ride as fast as under
dry conditions.
6 7
b
c
d
ea
g
f
h

gBraking on fast and steep descents can
cause your wheels to heat up, possibly
damaging the tyres, tubes and rims. In the
worst case this can result in a sudden loss of
air and thus in a serious accident. Get used
to proper braking and let the brakes cool
down from time to time.
gDo not use your AX-Lightness and engage
bicycle, if it fails on one these points! Riding
a defective bicycle can result in serious acci-
dents! If you are in doubt or if you have any
questions, contact your AX-Lightness and
engage dealer.
gImproperly closed fastenings (a-c) can
cause components of AX-Lightness and
engage bicycles to come loose and result in
serious accidents!
gDuring use your AX-Lightness and engage
bicycle is undergoing stress resulting from
the surface of the road and through the
rider’s action. Due to these dynamic loads,
the dierent components of your AX-Light-
ness and engage bicycle react with wear
and fatigue. Please check your bicycle reg-
ularly for wear marks, scratches, deforma-
tions, colour changes and any indication of
cracking. AX-Lightness and engage compo-
nents which have reached the end of their
lifespan may break without previous warn-
ing.
gBe aware that the distance you need to stop
your bicycle increases, when you are riding
with your hands on aero bars or bar ends.
The brake levers are not always within easy
reach.
iLet your AX-Lightness and engage dealer
maintain and service your bicycle regularly
and in cases of doubt it is always best to re-
place parts.
iRead the general user manual (d) of your
bicycle manufacturer before you set o!
Special characteristics of carbon
All AX-Lightness and engage products made of car-
bon bre-reinforced resin, also referred to as carbon
or abbreviated CFR (e-g),require special care and
attention.
Carbon is an extremely strong material which com-
bines high resistance with low weight.
Please note that carbon, unlike metals, shows no
visible deformation after undue stress even though
some of its bres may be damaged. This makes it very
dangerous to continue using an AX-Lightness and
engage carbon component after an impact or undue
stress, as it may fail without previous warning, thereby
causing an accident with unforeseeable consequenc-
es.
If your AX-Lightness or engage carbon component
sustained this kind of impact or undue stress, we
strongly recommend that you take your complete
bicycle to your AX-Lightness and engage dealer for
inspection. They will check the damaged bicycle and,
if necessary, replace the defective component. If nec-
essary, your AX-Lightness and engage dealer will con-
tact the service centre directly.
For safety reasons, damaged AX-Lightness and
engage components made of carbon (h) must nev-
er be repaired! They must be replaced at once! Make
sure damaged components will not be re-used. De-
stroy the component to prevent any re-use by a third
party.
AX-Lightness and engage components made of car-
bon must under no circumstances be exposed to
excessive heat. Therefore, never have a carbon com-
ponent enamelled or powder-coated. The tempera-
tures required for these treatments could destroy the
components. Do not leave AX-Lightness and engage
carbon components near a source of heat, or in a car
during hot or sunny weather.
8 9
Road Racing
En
En 14781opERating instRuctions
BicyclE usER manual
Please observe
bike card on
the rear cover!!
Please perform the functional
check on pages 8 and 9 before
every ride!
Please read pages
6 and 7 before your
rst ride!
a
b
c
d h
g
f
e

Components made of carbon have like all lightweight
components only a limited service life. Therefore, to
be on the safe side it is recommended that you re-
place AX-Lightness (a) and engage handlebars, stems
and headsets depending on use at regular intervals
(e.g. every three years), even if they were not involved
in an accident or similar incident.
Make sure the clamping areas are absolutely free
of grease and other lubricants, especially when the
clamping surfaces are made of carbon or carbon--
bre reinforced plastics! Grease will penetrate the
surface of the AX-Lightness and engage carbon com-
ponent and undermine the stability of joined parts
by reducing the coecient of friction. Once greased,
AX-Lightness and engage carbon components may
never again ensure reliable clamping!
When you install AX-Lightness and engage carbon
components, apply AX-Lightness carbon assembly
paste (b) to interconnecting surfaces to increase fric-
tion. This will allow you to tighten bolts to low and
therefore gentle torque values. If any notches, tears,
dents or discolorations etc. are visible on your AX-
Lightness and engage carbon component, or if it
makes creaking or cracking noises, do not use the
bicycle until the component has been replaced! Af-
ter undue stress, a crash or other major impact, re-
place the component or have it inspected by an AX-
Lightness and engage dealer.
If you have AX-Lightness or engage carbon road han-
dlebars, do not use clip-on or aero parts, unless the
handlebars are especially reinforced for these parts.
Please note that rims with carbon braking surfaces (c)
need special brake pads. AX-Lightness and engage
recommend that you use BBB brake pads, models
BS-03AC for Shimano and SRAM brakes and BS-03CC
for Campagnolo brakes or Ashima cork carbon brake
pads.
You need to get used to the braking response of car-
bon rims. A carelessly actuated front wheel brake (d)
can lead to a fall. Before you set o for the rst time
be sure to practise using the brakes o public roads.
Cleaning and care
Clean the AX-Lightness and engage tyres, wheels,
handlebars, stem, grips, grip tape as well as fork,
headset, seat post and your saddle with water and a
soft rag at regular intervals (e). If necessary, use a non
abrasive soap to remove grime. You may add a little
washing-up liquid for cleaning and removing tough
stains, such as oil or grease, from hard surfaces. Do
not use degreasing agents, which contain organic
solvents (such as acetone, trichloroethylene, methyl-
ene). Chemicals of this sort may damage the nish or
substructure of the material.
After your AX-Lightness and engage bicycle has dried,
you should apply a wax based polish to painted, car-
bon and metal surfaces (exception: braking surfaces
and saddles) (f). Polish the AX-Lightness and engage
components after the wax has dried. With this treat-
ment your AX-Lightness and engage wheels, fork,
headset, handlebars, stem and seat post will keep
their nice appearance for years.
aWhile cleaning your AX-Lightness and
engage bicycle and components, watch
out for cracks, scratches, dents, as well as
for deformed or discoloured material. If you
are in doubt contact your AX-Lightness and
engage dealer and have the damaged com-
ponents replaced at once.
gMake absolutely sure to keep the braking
surfaces or rotors free of cleaning agent,
grease or oil. Otherwise the braking per-
formance might be drastically reduced or
even rendered ineective.
aBe sure to never store the AX-Lightness and
engage handlebars, stem, wheels, tyres,
fork, seat post, saddle, frame and headset
in the blazing sun or near a source of heat.
When storing your bicycle for the winter
period, make sure the tyres have enough
pressure.
aCheck the tyre pressure (g) at regu-
lar intervals and follow the recom-
mendations of AX-Lightness and
engage.
aDo not use any aggressive agents,
such as benzine, thinners, etc., for
the cleaning of AX-Lightness and
engage wheels and tyres.
10 11
a
b
c
d
f
e
g

Maintenance
Check the true running of the rims, the bolts of the
sprocket assemblies and the play of the bearings after
the rst 100 to 300 km (60 to 180 miles) and true the
AX-Lightness and engage wheels (a) and/or adjust
the bearings, if necessary.
Check the torque values of all bolts (b) after the rst
100 to 300 km (60 to 180 miles) or 10 to 20 hours of
use. If necessary, tighten the bolts by approaching the
maximum torque prescribed by AX-Lightness and en-
gage in small steps and check in between the proper
t of the AX-Lightness and engage component (c).
Never exceed the maximum torque value indicated
by AX-Lightness! Re-check the bolted connections
every 2,000 km (1,200 miles) or 100 hours of use!
Although the AX-Lightness and engage headsets
have seals, they are not entirely tight. Therefore, have
the headset dismounted and re-lubricated by an
authorized AX-Lightness and engage dealer at least
once a year, depending on the intensity of use (d).
Please note that truing wheels and adjusting bear-
ings are jobs best left to skilled mechanics. Ask your
AX-Lightness and engage dealer to do these routines.
After about three years the tyres and inner tubes,
the handlebars, stem and bar ends have aged to
an extent that they need to be checked thoroughly
and have to be replaced, if necessary. Ask your AX-
Lightness and engage dealer.
If your AX-Lightness and engage bicycle has rim
brakes, have the thickness of the sides of clincher rims
measured after the second set of brake pads at the
latest. If the thickness is found to be less than 1 mm,
have the rims replaced!
The hubs rotate on hermetically sealed, replaceable
industrial bearings. Replacing the bearings requires
some experience. We therefore advise you to leave
this job to your AX-Lightness and engage dealer.
gLoose or overly tightened bolts
may result in an accident!
General notes on mounting
and compatibility
In general, mounting stems, handlebars, grips,
wheels, cranksets, forks, headsets, seat posts, saddles
and tyres as well as the replacement of brake pads
are jobs for a skilled mechanic. Have this work done
by an authorized AX-Lightness and engage dealer for
your own safety. Be sure to strictly observe each of
the following instructions. Non-observance of these
instructions can lead to the failure of AX-Lightness
and engage components, resulting in a severe acci-
dent or injuries.
aInstalling non-matching components can
also result in bolt failure and consequently
in a bad fall.
We recommend that you use the following AX-Light-
ness and engage components, as they are designed
to t and function as an integrated whole: seat post
and saddle (e), fork and headset (f), stem and handle-
bars (g), wheels and brake pads (h).
If you decide to use a component from another man-
ufacturer and to combine it with an AX-Lightness and
engage component, read the user manual of this
component regarding size accuracy to ensure proper
t and usability with AX-Lightness and engage com-
ponents.
AX-Lightness and engage assume no responsibili-
ty for problems resulting from an AX-Lightness and
engage component being used with a component
from another manufacturer.
AX-Lightness and engage strongly advise against
using stems with a large recess in the steerer clamp
pointing towards the stem. The top and bottom col-
lar of the steerer clamp must measure 5 mm at least.
Stems with recesses on the rear side of the steerer
clamp are unsuitable!
12 13
g
e
h
f
a
b
c
d

Before installation watch out for sharp edges and
burrs in the seat tube of the frame (a), at the seat post
clamp and the saddle clamping, in all clamping areas
of the fork, the headset, the stem, the handlebars and,
if necessary, on the handlebars approved for bar ends.
Do not use these components, if they have burrs or
sharp edges. Have components from any manufac-
turer with sharp edges or burrs checked by your AX-
Lightness and engage dealer. They will see, whether
this is a problem that can be solved or whether the
component has to be replaced.
Using a torque wrench
To achieve a reliable clamping of two components,
AX-Lightness and engage consider the use of a
torque wrench (b) absolutely necessary.
Exceeding the maximum torque value on clamp
bolts of the AX-Lightness and engage stem, head
tube or handlebars creates too much clamping force.
This can lead to a failure of the AX-Lightness and en-
gage component and not only bears the high risk of
an accident, but also voids the warranty.
Loose or overly tightened bolts can result in compo-
nent failure and in an accident. Strictly observe the
torque specications of AX-Lightness and engage (c).
If you do not have a high-quality torque wrench, con-
tact your AX-Lightness and engage dealer.
gDo not use components, if you are not ab-
solutely sure about their compatibility. If
you are in doubt contact your AX-Lightness
and engage dealer. If necessary, they will
get in touch with our AX-Lightness and
engage service centre.
gDamaged AX-Lightness and
engage components must not be
re-used! If you are in doubt, we
recommend that you replace the
component. Do not use your bicy-
cle until this has been done.
aFor a secure clamping force, apply
AX-Lightness carbon assembly
paste to interconnecting surfaces
to increase friction.
Warranty terms
Under European consumer law, the purchaser
has full statutory warranty rights within the rst
two years from date of purchase. In North Amer-
ica, these rights apply to the rst year from the
date of purchase. According to these laws, your
AX-Lightness and engage dealer is responsible
for ensuring the product is free of defects that
could cause premature wear from normal use.
iThe European sales law guarantee is
only valid in states where European
legislation applies. Please ask your AX-
Lightness and engage dealer about
the regulations in your country.
Warranty claims will only be accepted, if the bi-
cycle has been used solely for its intended pur-
pose (see chapter “Before your rst ride – In-
tended use”).
It does not cover damage resulting from wear
(wear of saddle cover, lubricants, seals, wear of
bar tapes and grips, tyres, brake pads and brak-
ing surface of the rim in the case of rim brakes),
neglect (insucient care and maintenance),
accidents, overstress caused by overloading,
overstress due to an over-tightening, incorrect
installation, improper treatment or as a result
of modications made to the AX-Lightness and
engage component.
Be sure to strictly follow all installation instruc-
tions (especially torque values), maintenance
instructions as well as all additional instructions
provided by the manufacturers of products used
in conjunction with AX-Lightness and engage
products.
Observe the indicated behavioural and control
procedures as well as all instructions referring to
the replacement of safety-relevant components,
e.g. in the case of colour changes and cracks oc-
curring on the components etc.
Keep the user manuals of all safety-relevant com-
ponents for your records and future reference.
Your AX-Lightness and engage dealer is your di-
rect contact point for all issues in this user man-
ual. They will gladly answer comprehensively to
your questions.
In the event of a defect or if you have a warran-
ty issue, please contact your AX-Lightness and
engage dealer who sold you the AX-Lightness
and engage product in question.
AX-Lightness and engage have exclusive agree-
ments with all reseller partners to handle war-
ranty cases. If you purchase an AX-Lightness
and engage product from an unauthorized re-
seller, e.g. an auction site on the internet, you
are not entitled to recovery from AX-Lightness
or engage. In this case you must contact the re-
seller.
You must include your original proof of purchase
when initiating your claim.
14 15
a
c
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A note on wear
Bicycles components are subject to wear due to nor-
mal and proper use. The wearing rate depends on
care and maintenance, bicycle usage and environ-
mental conditions, such as UV light, rain, mud, dust,
and sand.
Some AX-Lightness and engage components require
regular care and maintenance. But even with the best
maintenance all components will reach sooner or
later the end of their service life, depending on the
intensity and the conditions of use.
The following AX-Lightness and engage components
are especially subject to wear due to the nature of
their intended use and not covered for wear under
this warranty:
• The covering material of saddle that is subject to
compression, abrasion and soiling.
• The brake pads (a) and the braking surfaces of the
rims (b): Once the yellow marks are visible on the
braking surfaces, the rim must be replaced.
• The chainrings of the crankset (c) wear through
abrasion caused by the chain and stone chippings.
• Grips and bar tape (d) are subject to compression,
abrasion and soiling.
• The lubricants and seals of the bearings.
Terms of guarantee
AX-Lightness and engage
AX-Lightness and engage
Crash Replacement
Accidents and falls can result in damage due to
the high forces of impact. This aects functionali-
ty and in some cases even the safety of AX-Light-
ness and engage components.
For this reason in 2011 we introduced our Crash
Replacement programme for rst owners (the
person who bought the product from us or one
of our distributors) that covers all parts for a peri-
od of four years from the date of purchase.
Crash Replacement means: It doesn’t matter
whether you had a hard fall or an accident,
whether your AX-Lightness and engage product
is no longer in working order due to excess stress,
or whether for any other reason the functionality
of the part or your safety is compromised, AX-
Lightness and engage will give you a discount of
up to 30% o the purchase price for a new part.
We will still meet our warranty obligations
through our AX-Lightness and engage distribu-
tor, at no cost if the damage is already covered
by our warranty.
We will repair the damage for you if repairing
the damage not covered by warranty is less ex-
pensive than Crash Replacement. We oer this
service so that you can enjoy your high-quality
carbon components again as quickly as possible.
We reserve the right to inspect damage and de-
cline Crash Replacement if we determine that
the damage was caused wilfully, through im-
proper use or if the damage is only of an optical
nature.
Terms and conditions of
Crash Replacement
Crash Replacement works like this:
The damaged part can only be replaced by an
identical part.
Crash Replacement can only be claimed within
a period of four years after the date of purchase
by the rst buyer.
In the rst two years after purchase the discount
is 30%; in the third and fourth year 20%.
Crash Replacement does not cover wilfully
caused damage or damage as a result of im-
proper use.
To claim Crash Replacement simply send the
damaged AX-Lightness or engage item with a
complete damage report and a copy of the in-
voice to AX-Lightness or engage.
Please note: The end customer, not the dealer,
must send in the item!
Please clearly and concisely describe how the
damage was caused. This information is impor-
tant so that we can use it as a reference point
when we inspect the parts.
Crash Replacement is a voluntary service from
AX-Lightness and engage. We reserve the right
to make changes to these terms and conditions.
In case of any inquiries, please contact our
AX-Lightness and engage service centre.
For more information visit us at
www.AX-Lightness.de or at
www.engage-bikes.de
AX-Lightness GmbH
Am Steinkreuz 12
D-95473 Creußen
Phone: [phone]
Fax: [phone]
1716
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