Axis AXIS M-1004W User manual

AXISM1004–WNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISM1004-W
FixedDomeNetworkamera,andisapplicabletormware5.50and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.
LegalConsierations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.heckthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
ommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
ommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleomputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentMoications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TraemarkAcknowlegments
AXISOMMUNIATIONS,AXIS,ETRAX,ARTPEandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersorporation.
WPA,WPA2andWi-FiProtectedSetuparemarksoftheWi-FiAlliance.
RegulatoryInformation
Europe
Thisproductcomplieswiththeapplicable
Emarkingdirectivesandharmonizedstandards:
•Electromagneticompatibility(EM)Directive2004/108/E.See
ElectromagneticCompatibility(EMC)onpage2.
•RadioandTelecommunicationsTerminalEquipment(R&TTE)
Directive1999/5/E.SeeadioTransmissiononpage3.
•LowVoltage(LVD)Directive2006/95/E.SeeSafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisommunicationsAB.SeeContactInformationonpage4.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforalassBdigitaldevice,
pursuanttopart15oftheFRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•onnecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•onsultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithANIES-3(lassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
etappareilnumériqueestconformeàlanormeANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtothelassBlimitofAS/NZSISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.

RaioTransmission
Thisequipmentmaygenerateoruseradiofrequencyenergy.Theuser
couldlosetheauthoritytooperatethisequipmentifanunauthorized
changeormodicationismade.
USA
ThisdevicecomplieswithPart15oftheFRules.Operationissubject
tothefollowingtwoconditions:(1)thisdevicemaynotcauseharmful
interference,and(2)thisdevicemustacceptanyinterferencereceived,
includinginterferencethatmaycauseundesirableoperation.
ThisproductcomplieswithFradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in)fromtheuser.
Canada
ThisdevicecomplieswithIndustryanadalicence-exemptRSS
standard(s).Operationissubjecttothefollowingtwoconditions:(1)
thisdevicemaynotcauseinterference,and(2)thisdevicemustaccept
anyinterference,includinginterferencethatmaycauseundesired
operationofthedevice.
ThisproductcomplieswithIradiationexposurelimitsforan
uncontrolledenvironment.Avoidoperatingthisproductatadistance
lessthan20cm(7.9in)fromtheuser.
LeprésentappareilestconformeauxNRd'Industrieanada
applicablesauxappareilsradioexemptsdelicence.L'exploitationest
autoriséeauxdeuxconditionssuivantes:(1)l'appareilnedoitpas
produiredebrouillage,et(2)l'utilisateurdel'appareildoitacceptertout
brouillageradioélectriquesubi,mêmesilebrouillageestsusceptible
d'encompromettrelefonctionnement.
eproduitestconformeauxlimitesd'expositionauxradiationsIpour
unenvironnementnoncontrôlé.Évitezd'utiliserceproduitàune
distanceinférieureà20cm(7,9po)del'utilisateur.
Brazil
EsteprodutoestáhomologadopelaANATEL,deacordocomos
procedimentosregulamentadospelaResolução242/2000eatende
aosrequisitostécnicosaplicados.
Esteequipamentooperaemcarátersecundário,istoé,nãotemdireito
aproteçãocontrainterferênciaprejudicial,mesmodeestaçõesdo
mesmotipo,enãopodecausarinterferênciaasistemasoperandoem
caráterprimário.
Paramaioresinformações,consulteositedaANATELwww.anatel.gov.br
Europe
Hereby,AxisommunicationsABdeclaresthatthisproductisin
compliancewiththeessentialrequirementsandotherrelevant
provisionsofDirective1999/5/E.
FR
ParlaprésenteAxisommunicationsABdéclarequel’appareil
ceproduitestconformeauxexigencesessentiellesetauxautres
dispositionspertinentesdeladirective1999/5/E.
DE
HiermiterklärtAxisommunicationsAB,dasssichdiesesProduktin
ÜbereinstimmungmitdengrundlegendenAnforderungenundden
anderenrelevantenVorschriftenderRichtlinie1999/5/EGbendet.
IT
onlapresenteAxisommunicationsABdichiarachequestoprodotto
èconformeairequisitiessenzialiedallealtredisposizionipertinenti
stabilitedalladirettiva1999/5/E.
ES
PormediodelapresenteAxisommunicationsABdeclaraqueeleste
productocumpleconlosrequisitosesencialesycualesquieraotras
disposicionesaplicablesoexigiblesdelaDirectiva1999/5/E.
FI
AxisommunicationsABvakuuttaatätenettätämätuotetyyppinen
laiteondirektiivin1999/5/EYoleellistenvaatimustenjasitäkoskevien
direktiivinmuidenehtojenmukainen.
NL
HierbijverklaartAxisommunicationsABdathettoestelin
overeenstemmingismetdeessentiëleeisenendeandererelevante
bepalingenvanrichtlijn1999/5/EG.
S
HärmedintygarAxisommunicationsABattdennaproduktstår
Iöverensstämmelsemeddeväsentligaegenskapskravochövriga
relevantabestämmelsersomframgåravdirektiv1999/5/EG.
DA
UndertegnedeAxisommunicationsABerklærerherved,atfølgende
udstyroverholderdevæsentligekravogøvrigerelevantekravidirektiv
1999/5/EF.
PT
AxisommunicationsABdeclaraqueesteprodutoestáconformecom
osrequisitosessenciaiseoutrasdisposiçõesdaDirectiva1999/5/E.
EL
ΜΕΤΗΝΠΑΡΟΥΣΑAxisommunicationsABΔΗΛΩΝΕΙΟΤΙ
αυτότοπροϊόνΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣ
ΤΗΣΟΔΗΓΙΑΣ1999/5/EK.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsoftheRadio
ommunicationsStandardAS/NZS4771.
Korea
제품사양
주파수:802.11b/g/n(HT20),2412~2472MHz
온도:0~+40°
전원:D5V,1.5A
적합성평가표시
적합성평가를받은자의상호:AxisommunicationsAB.
기자재의명칭(모델명):무선데이터통신시스템용무선기기
(AXISM1004-W)
제조연월:별도표시
제조자/제조국가제조연월:별도표시:
AxisommunicationsAB/Sweden
A/S정보
AxisommunicationsAB한국지사
주소:서울특별시금천구가산동685번지가산DigitalEmpire
1012호
TEL:[phone]
FAX:[phone]
Japan
ThisproductcomplieswithTechnicalRegulationsonformity
erticationofSpeciedRadioEquipment.
Taiwan
【低功率警語】(主要針對BT/WIFI)BT/Wi-FiStatement第十二條
經型式認證合格之低功率射頻電機，非經許可，公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性及
功能。第十四條低功率射頻電機之使用不得影響飛航安全及
干擾合法通信；經發現有干擾現象時，應立即停用，並改善至
無干擾時方得繼續使用。前項合法通信，指依電信法規定作
業之無線電通信。低功率射頻電機須忍受合法通信或工業、科
學及醫療用電波輻射性電機設備之干擾。
Safety
ThisproductcomplieswithIE/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcablesareroutedoutdoors,
theproductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIE/EN/UL60950-1.
DisposalanRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheontrolofPollutionausedbyElectronic
InformationProducts(APEIP).
ContactInformation
AxisommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISM1004–WNetworkCamera
SafetyInformation
SafetyInformation
HazarLevels
DANGERIndicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNINGIndicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTIONIndicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderate
injury.
NO NO
NOTICE TICE TICEIndicatesasituationwhich,ifnotavoided,couldresultindamagetoproperty.
OtherMessageLevels
ImportantIndicatessignicantinformationwhichisessentialfortheproducttofunctioncorrectly.
NoteIndicatesusefulinformationwhichhelpsingettingthemostoutoftheproduct.
5

AXISM1004–WNetworkCamera
TableofContents
SafetyInformation..........................................5
HazardLevels...................................................5
OtherMessageLevels............................................5
HardwareOverview..........................................8
onnectorsandButtons..........................................8
LEDIndicators..................................................9
AccesstheProduct..........................................11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................11
SettheRootPassword...........................................12
SetPowerLineFrequency.........................................12
TheLiveViewPage..............................................12
MediaStreams.............................................15
HowtoStreamH.264............................................15
MJPEG........................................................15
AXISMediaontrol(AM)........................................15
AlternativeMethodsofAccessingtheVideoStream....................16
SetUptheProduct..........................................18
BasicSetup....................................................18
Video.........................................................19
SetUpVideoStreams............................................19
StreamProles.................................................20
ameraSettings................................................21
ViewArea.....................................................21
Overlay........................................................22
PrivacyMask...................................................24
ConguretheLiveiewPage.................................25
PTZ(PanTiltZoom).........................................27
PresetPositions.................................................27
GuardTour.....................................................27
Advanced......................................................28
Detectors..................................................29
ameraTampering..............................................29
MotionDetection...............................................29
Applications...............................................32
ApplicationLicenses.............................................32
InstallApplication...............................................32
Applicationonsiderations........................................32
Events....................................................34
onvertEventTypestoActionRules................................34
SetUpActionRules.............................................34
AddRecipients..................................................36
reateSchedules................................................37
SetUpRecurrences..............................................38
Recordings.................................................39
RecordingList..................................................39
ontinuousRecording............................................39
Languages.................................................40
SystemOptions.............................................41
Security.......................................................41
Date&Time....................................................43
Network.......................................................43
Storage.......................................................52
Ports&Devices.................................................54
Maintenance...................................................54
Support.......................................................55
Advanced......................................................55
ResettoFactoryDefaultSettings...................................56
Troubleshooting............................................57
hecktheFirmware.............................................57
UpgradetheFirmware...........................................57
6

AXISM1004–WNetworkCamera
TableofContents
Symptoms,PossibleausesandRemedialActions.....................58
ProblemRetrievingAdditionalVideoStreams.........................60
TechnicalSpecications......................................61
onnectors....................................................63
onnectionDiagrams............................................64
Performanceonsiderations.......................................64
7

AXISM1004–WNetworkCamera
HarwareOverview
HarwareOverview
1
2
1
4
5
6
7
8
9
10
11
12
13
2
3
1StatusLEDindicator
2Focusring
3Lens
4Networkconnector(J45)
5Powerconnector
6Lockring
7I/Oterminalconnector
8Controlbutton
9WLANpairingbutton
10PowerLEDindicator
11NetworkLEDindicator
12WirelessLEDindicator
13Partnumber(P/N)&Serialnumber(S/N)
TheAxisproductisequippedwithalenswithmanualfocus.Itisdeliveredwiththelensprefocusedandmanualfocusingis
usuallynotrequired.
Note
Onlychangethefocusifrequired,forexampleiftheimageisblurry.
ConnectorsanButtons
Fortechnicalspecications,seepage61.
NetworkConnector
RJ45Ethernetconnector.
8

AXISM1004–WNetworkCamera
HarwareOverview
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDreferencepointandpower(Doutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.onnecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage8.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage56.
•onnectingtoanAXISVideoHostingSystemservice.Seepage45.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•onnectingtoAXISInternetDynamicDNSService.Seepage45.Toconnect,pressandholdthebuttonforabout3seconds.
WLANPairingButton
TheWLANpairingbuttonisusedforconnectingtoanaccesspointthroughpushbuttonconguration(PB).
LEDInicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
RedFlashesredforrmwareupgradefailure.
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
9

AXISM1004–WNetworkCamera
HarwareOverview
PowerLEDIndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
WirelessLEDIndication
UnlitWiredmode.
GreenSteadyforconnectiontoawirelessnetwork.Flashesfornetworkactivity.
RedSteadyfornowirelessnetworkconnection.Flasheswhilescanningforwirelessnetworks.
AmberSteadyorashingduringwirelessnetworkpairing.
10

AXISM1004–WNetworkCamera
AccesstheProuct
AccesstheProuct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®and
•hromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalSpecicationsonpage61.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaontrol(AM)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAM.
Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(hrome,InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheootPasswordonpage12.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage46.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
11

AXISM1004–WNetworkCamera
AccesstheProuct
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPasswor
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage41.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeesettoFactoryDefaultSettingsonpage56.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.lickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.lickOK.Thepasswordhasnowbeencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainong(seepage56)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.onsequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheLiveViewPage
lickiewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage20.
12

AXISM1004–WNetworkCamera
AccesstheProuct
lickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage26.
licktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage26.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage13.
lickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaontrolviewertoolbarisnotavailable.EnablethisbuttonfromLiveiewCong>
ActionButtons.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.lickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage34.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveiewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMeiaControlviewertoolbar
TheAXISMediaontrolviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage15formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMontrolPanel.
13

AXISM1004–WNetworkCamera
AccesstheProuct
licktheiewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressES(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMontrolPanel.EnablethisbuttonfromLiveiewCong>iewerSettings.
PTZControls
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage21.
licktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheontrolpanel.SeeControlsonpage28.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage27.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickona
positiononthebartosteerthecameraviewtothatposition.
Zoombar–Usethearrowstozoominandout,orclickonapositiononthebarto
zoomtothatposition.
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage28.
14

AXISM1004–WNetworkCamera
MeiaStreams
MeiaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,andtothelistofavailablestream
proles.Otherapplicationsandclientscanaccessvideostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaontrolare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaontrolnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMontrolPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaontrolinInternetExplorerinWindows.
AXISMeiaControl(AMC)
AXISMediaontrol(AM)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
15

AXISM1004–WNetworkCamera
MeiaStreams
TheAMontrolPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaontrolUser’sManualformore
information.
TheAMontrolPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMontrolPanelfrom:
•WindowsontrolPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethosofAccessingtheVieoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,hromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaontrolandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
16

AXISM1004–WNetworkCamera
MeiaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
17

AXISM1004–WNetworkCamera
SetUptheProuct
SetUptheProuct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage41.
2.Wireless.Seepage47.
3.TP/IP.Seepage43.
4.Date&Time.Seepage43.
5.VideoStream.Seepage19.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
18

AXISM1004–WNetworkCamera
SetUptheProuct
Vieo
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage19.
•Streamproles.Seepage20.
•amerasettings.Seepage21.
•Viewarea.Seepage21.
•Overlayimage.Seepage22.
•Privacymask.Seepage24.
SetUpVieoStreams
Tosetuptheproduct’svideostreams,gotoideo>ideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage19.
•H.264.Seepage20.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
•ideo>ideoStream.UnderPreview,clickOpenandselecttheShowpixelcounteroptiontoenabletherectangle
intheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeight
eldsandclickApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaontrol(AM)inWindows.Right-clickintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
Thedefaultimagesettingscanbeconguredunderideo>ideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage22.
lickSavetoapplythenewsettings.
19

AXISM1004–WNetworkCamera
SetUptheProuct
H.264
H.264,alsoknownasMPEG-4Part10/AV,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheideo>ideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
Thebitratecanbesetasariablebitrate(VBR)orConstantbitrate(BR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Constantbitrate(BR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.BRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitratemaybounce
upanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,becauseBRwillalways
prioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents
thebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensateforthis,selectwhichvariable
shallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage34.
•Whensettingupcontinuousrecording.SeeContinuousecordingonpage39.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>ideo>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveiewCong.
20