Axis P3346-VE User manual

AXISP3346-VEFixedDomeNetworkCamera
UserManual

ThismanualisintendedforadministratorsandusersofAXISP3346-VE
FixedDomeNetworCamera,andisapplicabletormware5.50and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwor.Previousexperienceofnetworingwillbeofusewhen
usingthisproduct.SomenowledgeofUNIXorLinux-basedsystems
mayalsobebenecial,fordevelopingshellscriptsandapplications.
LaterversionofthisdocumentwillbepostedtotheAxiswebsite,
asrequired.Seealsotheproduct’sonlinehelp,availableviathe
web-basedinterface.
LegalConsiderations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liaility
Everycarehasbeentaeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomaechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
maesnowarrantyofanyindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarsortrademarapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarsor
registeredtrademarsoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuicTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarsoftherespectiveholders.
JavaandallJava-basedtrademarsandlogosaretrademarsor
registeredtrademarsofOracleand/oritsafliates.UPnPTMisa
certicationmaroftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarsorregisteredtrademarsofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarsorregistered
trademarsofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmaringdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatiility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.
Japan
この装置は、クラスB情報技術装置です。この装置は、家庭
環境で使用することを目的としていますが、この装置がラジ
オやテレビジョン受信機に近接して使用されると、受信障
害を引き起こすことがあります。取扱説明書に従って正し
い取り扱いをして下さい。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용
할수있습니다.
Safety
ThisproductcomplieswithIEC/EN60950-1andIEC/EN60950-22,
SafetyofInformationTechnologyEquipment.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timecloc(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Alogmessagewillappearwhenthebatteryneeds
replacing.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Risofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocalrawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3346-VEFixedDomeNetworkamera
Tableofontents
HardwareOverview6
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccessingtheProduct9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................10
SettheRootPassword...........................................10
TheLiveViewPage..............................................11
MediaStreams14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessingAudioStreams.........................................16
SettingUptheProduct17
BasicSetup....................................................17
VideoandAudio18
VideoStream...................................................18
StreamProles.................................................20
CameraSettings................................................20
ViewArea.....................................................22
Overlay........................................................22
PrivacyMas...................................................23
Focus&Zoom..................................................24
AudioSettings..................................................24
AudioClips....................................................25
LiveViewCong27
PTZ(PanTiltZoom)30
PresetPositions.................................................30
GuardTour.....................................................31
Advanced......................................................31
Detectors32
CameraTampering..............................................32
MotionDetection...............................................32
AudioDetection................................................34
Applications35
ApplicationLicenses.............................................35
InstallApplication...............................................35
ApplicationConsiderations........................................35
Events37
SettingUpanActionRule........................................38
Recipients.....................................................39
Schedules......................................................40
Recurrences....................................................40
Recordings42
RecordingList..................................................42
ContinuousRecording............................................42
Languages43
SystemOptions44
Security.......................................................44
Date&Time....................................................46
Networ.......................................................47
Storage.......................................................52
Ports&Devices.................................................53
Maintenance...................................................53
Support.......................................................54
Advanced......................................................54
ResettoFactoryDefaultSettings...................................55
Troubleshooting56
ChecingtheFirmware...........................................56
UpgradingtheFirmware..........................................56
4

AXISP3346-VEFixedDomeNetworkamera
Tableofontents
EmergencyRecoveryProcedure....................................56
Symptoms,PossibleCausesandRemedialActions.....................57
TechnicalSpecications61
Connectors....................................................64
PerformanceConsiderations.......................................65
5

AXISP3346-VEFixedDomeNetworkamera
HardwareOverview
HardwareOverview
7
6
2
1
5
4
3
1Mountingbracket
2Unitcasing
3Cameraunit
4Fanoutputconnector
5Heater.Caution!Theheatermaybehot.
6Domecover
7Weathershield
2
1
345678
1ProductIDanderialnumber(/N)
2Dcardslot
3Networkconnector(PoE)
4Audioout
5Network,tatusandPowerLEDindicators
6Audioin
7I/Oconnector
8Controlbutton
6

AXISP3346-VEFixedDomeNetworkamera
HardwareOverview
ConnectorsandButtons
Fortechnicalspecications,seepage61.
NetworkConnector
RJ45Ethernetconnector.SupportsPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworcable(STP).Allcablesconnectingtheproducttothenetworswitch
shallbeshielded(STP)andintendedfortheirspecicuse.Maesurethatthenetworswitchisproperlygrounded.For
informationaboutregulatoryrequirements,seeRegulatoryInformationonpage2.
I/OConnector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreadetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeaerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
SDCardSlot
AnSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnicalpecications.
NO NO
NOTICE TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclicUnmount.
ControlButton
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage55.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,pressandholdthebuttonforabout1
seconduntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,pressandholdthebuttonforabout3seconds.
7

AXISP3346-VEFixedDomeNetworkamera
HardwareOverview
LEDIndicators
LEDColorIndication
GreenSteadyforconnectiontoa100MBit/snetwor.Flashesfornetworactivity.
AmberSteadyforconnectiontoa10MBit/snetwor.Flashesfornetworactivity.
Networ
UnlitNonetworconnection.
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
Status
RedSlowashforfailedupgrade.
GreenNormaloperation.
Power
AmberFlashesgreen/amberduringrmwareupgrade.
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
8

AXISP3346-VEFixedDomeNetworkamera
AccessingtheProduct
AccessingtheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage61.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
Note
•QuicTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clicontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotnowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwor.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage10.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
9

AXISP3346-VEFixedDomeNetworkamera
AccessingtheProduct
AccessfromtheInternet
Onceconnected,theAxisproductisaccessibleonyourlocalnetwor(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage44.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage55.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClicUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
10