Axis M1114-E User manual

AXISM1114–E
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISM1114–E
NetworkCamera,andisapplicaletormware5.50andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwilleofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-asedsystems
mayalsoeenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillepostedtotheAxiswesite,
asrequired.Seealsotheproduct’sonlinehelp,availaleviathe
we-asedinterface.
LegalConsiderations
Videosurveillancecaneregulatedylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregioneforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicenses,contactyourreseller.
Liability
Everycarehaseentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannoteheldresponsileforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,utnotlimitedto,theimplied
warrantiesofmerchantailityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotelialenorresponsileforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytoeusedforitsintended
purpose.
IntellectualPropertyights
AxisABhasintellectualpropertyrightsrelatingtotechnologyemodied
intheproductdescriedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“Aout”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePulicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailalefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmusteinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-servicealecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicaleregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-asedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
egulatoryInformation
Europe
ThisproductcomplieswiththeapplicaleCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatiility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSustances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage2.
Acopyoftheoriginaldeclarationofconformitymayeotainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthaseendesignedandtestedtofulllapplicale
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthaseentestedusingashieldednetworkcale(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonaleprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canedeterminedyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferenceyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshalleconnectedusingashieldednetworkcale(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shalleconnectedusingashieldednetworkcale(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâleréseaulindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshalle
connectedusingashieldednetworkcale(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallegroundedeitherthroughashielded
networkcale(STP)orotherappropriatemethod.
Disposalandecycling
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationaout
yournearestdesignatedcollectionpoint,contactyourlocalauthority

responsileforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmayeapplicaleforincorrectdisposalofthiswaste.
Europe
Thissymolmeansthattheproductshallnotedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicalein
theEuropeanUnionmemerstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaoutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsileforwastedisposal.Businessesshould
contacttheproductsupplierforinformationaouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussustancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannoteansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedprolemsintheFAQdataase.Search
yproduct,category,orphrase
•reportprolemstoAxissupportstaffyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
weinars,tutorialsandguides.

AXISM1114–E
TableofContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................6
LEDIndicators..................................................7
AccesstheProduct..........................................8
AccessfromaBrowser...........................................8
AccessfromtheInternet..........................................8
SettheRootPassword...........................................8
SetPowerLineFrequency.........................................9
TheLiveViewPage..............................................9
MediaStreams.............................................12
HowtoStreamH.264............................................12
MJPEG........................................................12
AXISMediaControl(AMC)........................................12
AlternativeMethodsofAccessingtheVideoStream....................13
SetUptheProduct..........................................15
BasicSetup....................................................15
FocusAdjustment...............................................15
BackFocusAdjustment...........................................15
Video.....................................................16
VideoStream...................................................16
StreamProles.................................................17
CameraSettings................................................18
ViewArea.....................................................18
Overlay........................................................19
PrivacyMask...................................................21
ConguretheiveViewPage.................................22
PTZ(PanTiltZoom).........................................24
PresetPositions.................................................24
GuardTour.....................................................24
Advanced......................................................25
ControlQueue..................................................25
Detectors..................................................26
CameraTampering..............................................26
MotionDetection...............................................26
Applications...............................................29
ApplicationLicenses.............................................29
InstallApplication...............................................29
ApplicationConsiderations........................................29
Events....................................................31
ConvertEventTypestoActionRules................................31
SetUpActionRules.............................................31
AddRecipients..................................................33
CreateSchedules................................................34
SetUpRecurrences..............................................34
Recordings.................................................36
RecordingList..................................................36
ContinuousRecording............................................36
anguages.................................................37
SystemOptions.............................................38
Security.......................................................38
Date&Time....................................................40
Network.......................................................40
Storage.......................................................45
Maintenance...................................................45
Support.......................................................46
Advanced......................................................47
ResettoFactoryDefaultSettings...................................47
Troubleshooting............................................48
ChecktheFirmware.............................................48
UpgradetheFirmware...........................................48
Symptoms,PossileCausesandRemedialActions.....................49
4

AXISM1114–E
TableofContents
TechnicalSpecications......................................52
PerformanceConsiderations.......................................54
5

AXISM1114–E
HardwareOverview
HardwareOverview
4
5
78
6
123
9
1.NetworkLED
2.tatusLED
3.PowerLED
4.Irisconnector
5.Networkconnector
6.Controlbutton
7.Zoompuller
8.Focuspuller
9.crewholdingCring
ConnectorsandButtons
Fortechnicalspecications,seepage52.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theproductshalleconnectedusingashieldednetworkcale(STP).Allcalesconnectingtheproducttothenetworkshall
eintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaoutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
ControlButton
Forlocationofthecontrolutton,seeHardwareOverviewonpage6.
Thecontroluttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage47.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage41.Toconnect,pressandholdtheuttonforaout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage41.Toconnect,pressandholdtheuttonforaout3seconds.
6

AXISM1114–E
HardwareOverview
LEDIndicators
Note
•TheStatusLEDcaneconguredtoeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>ED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcaneconguredtoashwhileaneventisactive.
•TheStatusLEDcaneconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusEDIndication
GreenSteadygreenfornormaloperation.
AmerSteadyduringstartupandwhenrestoringsettings.
RedFlashesredforrmwareupgradefailure.
NetworkEDIndication
GreenSteadyforconnectiontoa100Mit/snetwork.Flashesfornetworkactivity.
AmerSteadyforconnectiontoa10Mit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerEDIndication
GreenNormaloperation.
AmerFlashesgreen/amerduringrmwareupgrade.
7

AXISM1114–E
Accesstheroduct
Accesstheroduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcaneusedwithmostoperatingsystemsandrowsers.TherecommendedrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage52.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisaletheinstallationofthedecoders,topreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcaneconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startarowser(Chrome,InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductintherowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clickontheBonjourtaandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationaouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportweatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrste
congured.Forinstructions,see.
4.Theproduct’sLiveViewpageopensinyourrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessileonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enaletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenaledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage43.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportweatwww.axis.com/techsup
SettheootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichappearswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcetweenwerowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage42.
8

AXISM1114–E
Accesstheroduct
Thedefaultadministratorusernamerootispermanentandcannotedeleted.Ifthepasswordforrootislost,theproductmuste
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage47.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickCreateself-signedcerticate.
2.ProvidetherequestedinformationandclickOK.Thecerticateiscreatedandthepasswordcannowesetsecurely.
3.Enterapasswordandthenre-enterittoconrmthespelling.
4.ClickOK.Thepasswordhasnoweencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlyechangedfromPlainCong(seepage47)
oryresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hz,themaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailalecontrol.
9

AXISM1114–E
Accesstheroduct
ControlsontheLiveViewPage
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailaleinMJPEG.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationaouthow
tocongurestreamproles,seepage17.
TheManualTriggeruttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationaouthowto
congureandenaletheutton,seeManualTriggeronpage10.
ClickSnapshottosaveasnapshotofthevideoimage.Thisuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolarisnotavailale.EnalethisuttonfromiveViewCong>ActionButtons.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexampleeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaoutactionrules,seeEventsonpage31.
ToshowthemanualtriggeruttonsintheLiveViewpage:
1.GotoSetup>iveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolarisavailaleinInternetExploreronly.SeeAXIMediaControl(AMC)onpage12formore
information.Thetoolardisplaysthefollowinguttons:
ThePlayuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStoputtonstopsthemediastream.
TheSnapshotuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanespecied
intheAMCControlPanel.
10