Axis AXIS P3374-V User manual

AXISP33NetworkCameraSeries
AXISP3374–V
AXISP3374–LV
AXISP3375–V
AXISP3375–LV
AXISP3375–VE
AXISP3375–LVE
UserManual

AXISP33NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Productoverview...........................................4
P3374-LVandP3375-LV..........................................4
P3374-VandP3375-V...........................................5
P3375-LVE.....................................................6
P3375-VE......................................................8
Howtoaccesstheproduct....................................10
Howtoaccesstheproductfromabrowser...........................10
boutsecurepasswords..........................................10
Setup.....................................................12
bouttheproduct'sbuilt-inhelp...................................12
djustfocusandzoom...........................................12
Imagequality...................................................12
boutoverlays..................................................14
Streamingandstorage...........................................15
boutevents...................................................16
boutapplications..............................................18
Troubleshooting............................................19
Howtoresettofactorydefaultsettings.............................19
Howtocheckthecurrentrmware.................................19
Howtoupgradethermware.....................................19
Technicalissues,cluesandsolutions................................20
Performanceconsiderations.......................................21
Specications..............................................22
LEDindicators..................................................22
SDcardslot....................................................22
Buttons.......................................................22
Connectors....................................................22
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AXISP33NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
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AXISP33NetworkCameraSeries
Productoverview
Productoverview
P3374-LVandP3375-LV
1Cameraunit
2Domecover
1Networkconnector(PoE)
2Audioout
3LEDindicator
4Audioin
5I/Oconnector
Controlbutton
7SDcardslot(microSD/microSDHC)
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AXISP33NetworkCameraSeries
Productoverview
P3374-VandP3375-V
1Cameraunit
2Viewprotector
3Domecover
1Networkconnector(PoE)
2Audioout
3LEDindicator
4Audioin
5I/Oconnector
Controlbutton
7SDcardslot(microSD/microSDHC)
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AXISP33NetworkCameraSeries
Productoverview
P3375-LVE
1Mountingbracket
2Unitcasing
3Domecover
4Weathershield
5Cameraunit
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AXISP33NetworkCameraSeries
Productoverview
1Networkconnector(PoE)
2Audioout
3LEDindicator
4Audioin
5I/Oconnector
Controlbutton
7SDcardslot(microSD/microSDHC)
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AXISP33NetworkCameraSeries
Productoverview
P3375-VE
1Mountingbracket
2Unitcasing
3Domecover
4Weathershield
5Cameraunit
Viewprotector
1Networkconnector(PoE)
2Audioout
3LEDindicator
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AXISP33NetworkCameraSeries
Productoverview
4Audioin
5I/Oconnector
Controlbutton
7SDcardslot(microSD/microSDHC)

AXISP33NetworkCameraSeries
Howtoaccesstheroduct
Howtoaccesstheroduct
XISIPUtilityandXISCameraManagementarerecommendedmethodsforndingxisproductsonthenetworkandassigning
themIPaddressesinWindows®.Bothapplicationsarefreeandcanbedownloadedfromaxis.com/support
Theproductcanbeusedwiththefollowingbrowsers:
•ChromeTM(recommended),Firefox®,Edge®,orOpera®withWindows®
•ChromeTM(recommended)orSafari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoaxis.com/browser-support
Howtoaccesstheproductfromabrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameofthexisproductinthebrowser’saddresseld.
ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddress,useXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonxis
Supportwebataxis.com/support
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.
4.Theproduct’sliveviewpageopensinyourbrowser.
Aboutsecurepasswords
Important
Whensettingtheinitialpassword,thepasswordissentincleartextoverthenetwork.Ifthereisariskofnetworksnifng,
rstsetupasecureandencryptedHTTPSconnectionbeforeresettingthepasswords.
Thedevicepasswordistheprimaryprotectionforthedataandservices.xis’productsdonotimposeapasswordpolicyasproducts
maybeusedinvarioustypesofinstallations,buttoprotectyourdatadothefollowing:
•Don’tusethedefaultpasswordthatcomeswiththeproducts.
•Useapasswordwithatleast8characters,preferablyusingapasswordgenerator.
•Don’texposethepassword.
•Changepasswordatarecurringinterval,atleastonceayear.
Setapasswordfortherootaccount
Important
Thedefaultadministratorusernamerootcannotbedeleted.Ifthepasswordforrootislost,theproductmustberesetto
thefactorydefaultsettings.
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AXISP33NetworkCameraSeries
Howtoaccesstheroduct
Thedefaultrootaccounthasfullprivilegesandshouldbereservedforadministrativetasks.lwayscreateauseraccountwithlimited
privilegesfordailyuse.Thisreducestheexposureoftheadministrativeaccount.
1.Makesuretofollowtheinstructionsaboutsecurepasswords,seeAboutsecurepasswordsonpage10.
2.Typeapasswordandthenretypeittoconrmthespelling.
3.ClickCreatelogin.Thepasswordhasnowbeencongured.
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AXISP33NetworkCameraSeries
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Setu
Abouttheproduct'sbuilt-inhelp
Youcanaccessthebuilt-inhelpthroughyourproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.
Adjustfocusandzoom
NO NO
NOTICE TICE TICE
Thisisanelectronically-focusedcamera.djustingfocusandzoommanuallyonthecameracandamagethelens.
Note
Duetothedome’srefraction,theimagemayappearslightlyoutoffocusoncethedomehasbeenplaced.Tocorrect
thisgotoSettings>Image>FocusandclickAutofocus.
Toadjustfocusandzoom:
1.GotoSettings>Image>oomandsetthedesiredzoomlevel.
2.UnderFocus,clickAutofocus.
Imagequality
Howtoreducemotionblurinlow-lightconditions
Toreducemotionblurinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
Note
Imagenoisewillincreaseifyouincreasethegain.
•Increaseshutterspeedandgain.GotoSettings>Image>ExposureandsetMaxshuttertoalowervalue,andMaxgain
toahighervalue.
Note
Thedepthofeldwillgetshallowerifyouopentheaperture.
•Opentheaperture.GotoSettings>Image>ExposureandmovetheTargetapertureslidertowardOpen.
Ifyouarestillexperiencingmotionblur,youcantryoneofthefollowing:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
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AXISP33NetworkCameraSeries
Setu
HowtobenetfromIRlightinlow-lightconditionsusingnightmode
Yourcameradeliverscolorimagesduringtheday.slightdiminishes,youcansetthecameratoautomaticallyshifttonightmode.
Withthissettingenabled,thecameradeliversblack-and-whiteimageswiththehelpofIRlight.
1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.
2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.
Note
Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyou
settheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedlongerbuttherewillbemoreimageblurdue
tolow-lightnoise.
3.EnableIRilluminationtousethecamera’sbuilt-inIRlightwhenthenightmodeisactivated.
Howtoselectexposuremode
Thereareseveralexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andgaintoimproveimagequalityfor
specicsurveillancescenes.IntheImagetab,selectbetweenthefollowingoptions:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
Howtomonitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
1.Dependingonyourproduct,turnthecameraorthe3–axislensinthecamera90°or270°.
2.GotoSettings>Stream>Orientationontheproduct’swebpageandrotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format
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AXISP33NetworkCameraSeries
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Aboutviewarea
viewareaisacroppedpartofthefullview.Youcanstreamandstoretheviewareainsteadofthefullviewtominimizebandwidth
andstorageneeds.IfyouenablePTZfortheviewarea,youcanpan,tiltandzoomwithinit.Byusingaviewareayoucanremove
partsofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlargerthantheviewareasizeitimpliesdigitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddingimageinformation.
Howtohandlesceneswithstrongbacklight
UseWDRtomakebothdarkandbrightareasoftheimagevisible.
1.GotoSettings>Image.
2.TurnonWDRunderWidedynamicrange.
ImagewithoutWDR.
ImagewithWDR.
Note
IfyouuseWDR,youmayexperiencesomeWDRartifactsintheimage.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr
Aboutoverlays
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.
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AXISP33NetworkCameraSeries
Setu
Howtoshowatextoverlaywhenthecameradetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:
1.GotoSettings>Overlay.
2.Enter#Dinthetexteld.
3.Choosealignment,textsizeandappearance.
4.Includethetextoverlay.
5.GotoSystem>Events>Actionrules.
6.CreateanactionrulewithXISVideoMotionDetectionastrigger.
7.Fromthelistofactions,selectOverlaytext.
8.Type“Motiondetected”.
9.Settheduration.
Streamingandstorage
Howtochoosevideocompressionformat
Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.
H.264orMPEG-4Part10/AVC
Note
H.264isalicensedtechnology.ThexisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourxisreseller.
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.
Howtoreducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlessdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowing:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
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AXISP33NetworkCameraSeries
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-TurnondynamicGOPandsetahighGOPlengthvalue.
-Increasethecompression.
-TurnondynamicFPS.
Howtosetupnetworkstorage
Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.
6.ClickConnect.
Howtoaddaudiotoyourrecording
Editthestreamprolewhichisusedfortherecording:
1.GotoSettings>System>Streamproles.
2.Selectthestreamproletomodify.
3.IntheAudiotab,selecttheAudiostreamcheckboxandselectOnfromthedrop-downlist.
4.ClickOk.
Aboutevents
Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.
Howtorecordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesuretheXISVideoMotionDetectionapplicationisrunning:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunning.
3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.
Createanactionrule:
4.GotoSettings>System>Eventsandaddanactionrule.
5.Typeanamefortheactionrule.
6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).
7.Fromthelistofactions,selectRecordvideo.
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AXISP33NetworkCameraSeries
Setu
8.Selectanexistingstreamproleorcreateanewone.
9.Setthepre-triggertimeto5seconds.
10.Setthepost-triggertimeto60seconds.
11.SelectSDcardfromthelistofstorageoptions.
12.ClickOk.
HowtorecordvideowhenaPIRdetectorsensesmotion
ThisexampleexplainshowtoconnectanxisPIRdetectortothecamera,andsetupthecameratostartrecordingwhenthe
detectorsensesmotion.
Requiredhardware
•3–wirecable(ground,power,I/O)
•xisPIRdetector
NO NO
NOTICE TICE TICE
Disconnectthecamerafrompowerbeforeconnectingthewires.Reconnecttopowerafterallconnectionsaredone.
Connectthewirestothecamera’sI/Oconnector
Note
ForinformationontheI/Oconnector,seeConnectorsonpage22
1.Connectthegroundwiretopin1(GND/-).
2.Connectthepowerwiretopin2(12VDCoutput).
3.ConnecttheI/Owiretopin3(I/Oinput).
ConnectthewirestothePIRdetector’sI/Oconnector
1.Connecttheotherendofthegroundwiretopin1(GND/-).
2.Connecttheotherendofthepowerwiretopin2(DCinput/+).
3.ConnecttheotherendoftheI/Owiretopin3(I/Ooutput).
ConguretheI/Oportinthecamera’swebpage
1.GotoSettings>System>I/Oports.
2.Givetheinputmoduleadescriptivename.
3.TomakethePIRdetectorsendasignaltothecamerawhenitsensesmotion,selectClosedcircuitinthedrop-downlist.
TotriggerthecameratostartrecordingwhenitreceivesasignalfromthePIRdetector,youneedtocreateanactionruleinthe
camera’swebpage.
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AXISP33NetworkCameraSeries
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Howtodetecttamperingwithinputsignal
Thisexampleexplainshowtotriggeranalarmwhentheinputsignalhasbeencutorshort-circuited.Formoreinformationaboutthe
I/Oconnector,seepage23.
1.GotoSettings>System>I/OPortsandenableSupervisedI/O.
Createanactionrule:
1.GotoSettings>System>Eventsandcreateanactionrule.
2.Typeanamefortheactionrule.
3.Fromthelistoftriggers,selectInputSignalandthenDigitalinputport.SelectInput1andsetTamperedtoYes.
4.Fromthelistofschedules,selectAlways.
5.Fromthelistofactions,selectSendNoticationandthenselectarecipientorcreateanewrecipient.
6.ClickOK.
Aboutapplications
XISCamerapplicationPlatform(CP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications
Tondtheusermanualsforxisapplications,gotoaxis.com
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain
combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.
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AXISP33NetworkCameraSeries
Troubleshooting
Troubleshooting
Howtoresettofactorydefaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.resettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectingpower.SeeProductoverview.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanagementsoftwaretoolsareavailablefromthesupportpagesonaxis.com/support
Howtocheckthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpage.
2.Clickonthehelpmenu.
3.ClickAbout.
Howtoupgradethermware
Important
Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyxisCommunicationsB.
Note
Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.lwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware
1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware
2.Logintotheproductasanadministrator.
Note
Itisimportantthattheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.
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AXISP33NetworkCameraSeries
Troubleshooting
3.GotoSettings>System>Maintenanceintheproduct’swebpageandfollowtheinstructions.Whentheupgradehas
nished,theproductrestartsautomatically.
XISCameraManagementcanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-camera-management
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support
Problemsupgradingthermware
FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason
isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.
ProblemssettingtheIPaddress
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
Disconnectthexisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththexisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressinthexisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
CannotloginWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettings.
TheIPaddresshasbeen
changedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshas
beenchanged,useXISIPUtilityorXISCameraManagementtolocatetheproductonthe
network.Identifytheproductusingitsmodelorserialnumber,orbytheDNSname(ifthename
hasbeencongured).
Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support.
Certicateerrorwhenusing
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettingsinthexisproductmustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime
Theproductisaccessiblelocallybutnotexternally
RoutercongurationCheckthatyourrouterallowsincomingdatatrafctothexisproduct.Theroutermustsupport
UPnP®.
FirewallprotectionChecktheInternetrewallwithyournetworkadministrator.
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