Axis P1365 Mk II User manual

AXISP13NetworkCameraSeries
AXISP1364NetworkCamera
AXISP1365MkIINetworkCamera
UserManual

AXISP13NetworkCameraSeries
TableofContents
Aboutthismanual..........................................3
Solutionoverview...........................................4
Productoverview...........................................5
Findthedeviceonthenetwork................................6
Accessthedevice...............................................6
Securepasswords...............................................6
Additionalsettings..........................................7
Needmorehelp?................................................7
Capturemodes.................................................7
Selectcapturemode.............................................7
Replacethelens................................................7
Hidepartsoftheimaewithprivacymasks..........................7
Reducenoiseinlow-lihtconditions................................8
Selectexposuremode............................................8
Maximizedetailsinanimae......................................8
Monitorlonandnarrowareas....................................8
Improvefacialreconition........................................9
Viewarea......................................................10
Handlesceneswithstronbackliht................................10
Showatextoverlayinthevideostreamwhenthedevicedetectsmotion..11
Bitratecontrol..................................................11
Videocompressionformats........................................13
Reducebandwidthandstorae....................................13
Setupnetworkstorae...........................................14
Addaudiotoyourrecordin.......................................14
Setuprulesandalerts...........................................14
Trieranaction................................................14
Recordvideowhenthecameradetectsmotion........................15
Applications....................................................15
Troubleshooting............................................16
Resettofactorydefaultsettins...................................16
Checkthecurrentrmware.......................................16
Upradethermware............................................16
Technicalissues,cluesandsolutions................................17
Performanceconsiderations.......................................18
Specications..............................................20
LEDindicators..................................................20
SDcardslot....................................................20
Buttons.......................................................21
Connectors....................................................21
2

AXISP13NetworkCameraSeries
Aboutthismanual
Aboutthismanual
Thisusermanualdescribesmultipleproducts.Someoftheinstructionsmaynotberelevantforyourproduct.
3

AXISP13NetworkCameraSeries
Solutionoverview
Solutionoverview
4

AXISP13NetworkCameraSeries
Productoverview
Productoverview
1StatusLED
2Built-inmicrophone
3microSDcardslot
4Audioin
5Audioout
6NetworkconnectorPoE)
7PowerLED
8NetworkLED
9Controlbutton
10I/Oconnector
11Irisconnector
12PowerconnectorDC)
13RS485/422connector
AXISP1364AXISP1365MkII
1Focusring
2Lockscrewforfocusring
3Zoompuller
5

AXISP13NetworkCameraSeries
indthedeviceonthenetwork
indthedeviceonthenetwork
TondAxisdevicesonthenetworkandassinthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManaer.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassinIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepaeataxis.com.
Accessthedevice
1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.
IfyouhaveaMaccomputer(OSX),otoSafari,clickBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,otoSafari>Preferences.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManaertondthedeviceonthenetwork.
2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.SeeSeta
newpasswordfortherootaccountonpage6.
3.Theliveviewpaeopensinyourbrowser.
Securepasswords
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstloin,set
upasecureandencryptedHTTPSconnectionandthenchanethepassword.
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronlyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordenerator.
•Don’texposethepassword.
•Chanethepasswordatarecurrininterval,atleastonceayear.
Setanewpasswordortherootaccount
Important
Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettins.
1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeSecurepasswordsonpage6.
2.Retypethepasswordtoconrmthespellin.
3.ClickCreatelogin.Thepasswordhasnowbeenconured.
6

AXISP13NetworkCameraSeries
Additionalsettings
Additionalsettings
Needmorehelp?
Youcanaccessthebuilt-inhelpfromthedevice’swebpae.Thehelpprovidesmoredetailedinformationonthedevice’sfeaturesand
theirsettins.
Capturemodes
CapturemodedenesthemaximumframerateavailableintheAxisproduct.Dependinonwhichcapturemodeyouselect,you
maynotbeabletouseWDR.
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheetataxis.com.
Selectcapturemode
Whichcapturemodetochoosedependsontherequirementsofframerateandresolutionforthespecicsurveillancesetup.For
specicationsaboutavailablecapturemodes,seetheproduct’sdatasheet.Tondthelatestversionofthedatasheet,otoaxis.com
Replacethelens
1.Stopallrecordinsanddisconnectpowerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenewlensandconnectthelenscable.
4.Reconnectthepower.
5.Lointotheproduct’swebpae,ototheImagetabandthenselectthePIrislensyouhaveinstalled.
Note
IfyouuseaDCirislens,selectGenericDCIris.
6.Forthechanestotakeeffect,youneedtorestartthedevice.GotoSystem>MaintenanceandclickRestart.
7.Adjustthezoomandfocus.
Hidepartsotheimagewithprivacymasks
Youcancreateoneorseveralprivacymaskstohidepartsoftheimae.
1.GotoSettings>Privacymask.
7

AXISP13NetworkCameraSeries
Additionalsettings
2.ClickNew.
3.Adjustthesize,color,andnameoftheprivacymaskaccordintoyourneeds.
Reducenoiseinlow-lightconditions
Toreducenoiseinlow-lihtconditions,youcanadjustoneormoreofthefollowinsettins:
•Settheexposuremodetoautomatic.
Note
Ahihmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehihestpossiblevalue.
•Reducesharpnessintheimae.
Selectexposuremode
Therearedifferentexposuremodeoptionsinthecamerathatadjustsaperture,shutterspeed,andaintoimproveimaequalityfor
specicsurveillancescenes.GotoSettings>Image>Exposureandselectbetweenthefollowinexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallihtin,forexampleuorescentlihtin,selectFlickerfree.
Selectthesamefrequencyasthepowerlinefrequency.
•Forenvironmentswithcertainarticiallihtandbrihtliht,forexampleoutdoorswithuorescentlihtinatnihtand
sundurindaytime,selectFlickerreduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettins,selectHoldcurrent.
Maximizedetailsinanimage
Important
Ifyoumaximizedetailsinanimae,thebitratewillprobablyincreaseandyoumihtetareducedframerate.
•Setthecompressionaslowaspossible.
•SelectMJPEGstreamin.
•TurnoffZipstreamfunctionality.
Monitorlongandnarrowareas
Usecorridorformattobetterutilizethefulleldofviewinalonandnarrowarea,forexampleastaircase,hallway,road,ortunnel.
8

AXISP13NetworkCameraSeries
Additionalsettings
1.Dependinonyourdevice,turnthecameraorthe3-axislensinthecamera90°or270°.
2.Ifthedevicedoesn’trotatetheviewautomatically,lointothewebpaeandotoSettings>System>Orientation.
3.Click.
4.Rotatetheview90°or270°.
Findoutmoreataxis.com/axis-corridor-format.
Improveacialrecognition
Tobetterreconizethefaceofapersonpassinbythecamera,youcansettheoptimalpixelresolutionwiththecamera’spixel
counter.
1.GotoSettings>System>Orientationandclick.
2.Inthecamera’sliveview,adjustthesizeandplacementoftherectanlearoundtheareaofinterest,forexample,where
thefacesofpassinpersonsareexpectedtoappear.Youcanthenseethenumberofpixelsrepresentedbythesidesof
therectanle.
Note
Youcanuseanobjectofaknownsizeintheviewasareferencetodecidehowmuchresolutionisneededforreconition.
9

AXISP13NetworkCameraSeries
Additionalsettings
Viewarea
Aviewareaisacroppedpartofthefullview.Youcanstreamandstoreviewareasinsteadofthefullviewtominimizebandwidth
andstoraeneeds.IfyouenablePTZforaviewarea,youcanpan,tiltandzoomwithinit.Byusinviewareasyoucanremoveparts
ofthefullview,forexample,thesky.
Whenyousetupaviewarea,werecommendyoutosetthevideostreamresolutiontothesamesizeasorsmallerthantheviewarea
size.Ifyousetthevideostreamresolutionlarerthantheviewareasizeitimpliesdiitallyscaledupvideoaftersensorcapture,
whichrequiresmorebandwidthwithoutaddinimaeinformation.
Handlesceneswithstrongbacklight
Dynamicraneisthedifferenceinlihtlevelsinanimae.Insomecasesthedifferencebetweenthedarkestandthebrihtest
areascanbesinicant.Theresultisoftenanimaewhereeitherthedarkorthebrihtareasarevisible.Widedynamicrane
(WDR)makesbothdarkandbrihtareasoftheimaevisible.
1.GotoSettings>Image>Widedynamicrange.
2.Ifrequired,turnonWDR.
3.UsetheContrastslidertoadjusttheamountofWDR.
ImagewithoutWDR.
ImagewithWDR.
Note
WDRmaycauseartifactsintheimae.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationdurinrecordins,suchasatimestamp,
ordurinproductinstallationandconuration.Youcanaddeithertextoranimae.
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AXISP13NetworkCameraSeries
Additionalsettings
Showatextoverlayinthevideostreamwhenthedevicedetectsmotion
Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthedevicedetectsmotion:
MakesurethatAXISVideoMotionDetectionisrunnin:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunnin.
3.Makesureyouhavesetuptheapplicationaccordintoyourneeds.
Addtheoverlaytext:
4.GotoSettings>Overlay.
5.Enter#Dinthetexteld.
6.Choosetextsizeandappearance.
Createarule:
7.GotoSystem>Events>Rulesandaddarule.
8.Typeanamefortherule.
9.Inthelistofconditions,selectAXISVideoMotionDetection.
10.Inthelistofactions,selectUseoverlaytext.
11.Selectaviewarea.
12.Type“Motiondetected”.
13.Settheduration.
14.ClickSave.
Bitratecontrol
Withbitratecontrol,youcanmanaethebandwidthconsumptionofyourvideostream.
Variablebitrate(VBR)
Withvariablebitrate,thebandwidthconsumptionvariesbasedonthelevelofactivityinthescene.Themoreactivityinthescene,
themorebandwidthyouneed.Youareuaranteedconstantimaequalitybutitrequiresstoraemarins.
kbit/s
s
11

AXISP13NetworkCameraSeries
Additionalsettings
Maximumbitrate(MBR)
Withmaximumbitrate,youcansetataretbitratetohandlebitratelimitationsinyoursystem.Youmayseeadeclineinimae
qualityorframeratewhentheinstantaneousbitrateiskeptbelowthespeciedtaretbitrate.Youcanchoosetoeitherprioritize
imaequalityorframerate.Werecommendthatyouconurethetaretbitratetoahihervaluethantheexpectedbitrate.This
ivesyouamarinforadditionalcomplexitythatneedstobecaptured.
kbit/s
s
1
1Targetbitrate
Averagebitrate(ABR)
Withaveraebitrate,thebitrateisautomaticallyadjustedoveralonertimescale.Thisissoyoucanmeetthespeciedtaretand
providethebestvideoqualitybasedonyouravailablestorae.Bitrateishiherinsceneswithalotofactivity,comparedtostatic
scenes.Youaremorelikelytoetbetterimaequalitywhenneededwhenusintheaveraebitrateoption.Youcandenethetotal
storaerequiredtostorethevideostreamforaspeciedamountoftime(retentiontime)whenimaequalityisadjustedtomeetthe
speciedtaretbitrate.Specifytheaveraebitratesettinsinoneofthefollowinways:
•Tocalculatetheestimatedstoraeneed,setthetaretbitrateandtheretentiontime.
•Tocalculatetheaveraebitrate,basedonavailablestoraeandrequiredretentiontime,usethetaretbitratecalculator.
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Youcanalsoturnonmaximumbitrateandspecifyataretbitratewithintheaveraebitrateoption.
12

AXISP13NetworkCameraSeries
Additionalsettings
kbit/s
s
1
2
1Targetbitrate
2Actualaveragebitrate
Videocompressionormats
Decidewhichcompressionmethodtousebasedonyourviewinrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:
MotionJPEG
MotionJPEG,orMJPEG,isadiitalvideosequencethatismadeupofaseriesofindividualJPEGimaes.Theseimaesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imaeframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimaequalityandaccesstoeveryimae
containedinthestream.
H.264orMPEG4Part10/AVC
Note
H.264isalicensedtechnoloy.TheAxisproductincludesoneH.264viewinclientlicense.Toinstalladditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
H.264can,withoutcompromisinimaequality,reducethesizeofadiitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoraespace
arerequiredforavideole.Orseenanotherway,hihervideoqualitycanbeachievedforaivenbitrate.
Reducebandwidthandstorage
Important
Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.
1.GotoliveviewandselectH.264.
2.GotoSettings>Stream.
3.Dooneormoreofthefollowin:
-TurnontheZipstreamfunctionalityandselectthedesiredlevel.
-TurnondynamicGOPandsetahihGOPlenthvalue.
-Increasethecompression.
-TurnondynamicFPS.
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AXISP13NetworkCameraSeries
Additionalsettings
Setupnetworkstorage
Tostorerecordinsonthenetwork,youneedtosetupnetworkstorae:
1.GotoSettings>System>Storage.
2.ClickSetupunderNetworkstorage.
3.EntertheIPaddressofthehostserver.
4.Enterthenameofthesharedlocationonthehostserver.
5.Movetheswitchifthesharerequiresaloin,andenterusernameandpassword.
6.ClickConnect.
Addaudiotoyourrecording
Turnonaudio:
1.GotoSettings>AudioandturnonAllowaudio.
Editthestreamprolewhichisusedfortherecordin:
2.GotoSettings>StreamandclickStreamproles.
3.SelectthestreamproleandclickAudio.
4.SelectthecheckboxandselectInclude.
5.ClickSave.
6.ClickClose.
Setuprulesandalerts
Youcancreaterulestomakeyourdeviceperformanactionwhencertaineventsoccur.Aruleconsistsofconditionsandactions.
Theconditionscanbeusedtotriertheactions.Forexample,thedevicecanstartarecordinorsendanemailwhenitdetects
motion,orshowanoverlaytextwhenitrecords.
Triggeranaction
1.GotoSettings>System>Eventstosetuparule.Theruledeneswhenthecamerawillperformcertainactions.Rules
canbesetupasscheduled,recurrin,orforexample,trieredbymotiondetection.
2.SelecttheConditionthatmustbemettotriertheaction.Ifyouspecifymorethanoneconditionfortherule,allofthe
conditionsmustbemettotriertheaction.
3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.
Note
Ifyoumakechanestoanactiverule,thentheruleneedstoberestartedforthechanestotakeeffect.
Note
Ifyouchanethedenitionofastreamprolethatisusedinarule,thenyouneedtorestartalltherulesthatusethat
streamprole.
14

AXISP13NetworkCameraSeries
Additionalsettings
Recordvideowhenthecameradetectsmotion
ThisexampleexplainshowtosetupthecameratostartrecordintotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.
MakesurethatAXISVideoMotionDetectionisrunnin:
1.GotoSettings>Apps>AXISVideoMotionDetection.
2.Starttheapplicationifitisnotalreadyrunnin.
3.Makesureyouhavesetuptheapplicationaccordintoyourneeds.
Createarule:
1.GotoSettings>System>Eventsandaddarule.
2.Typeanamefortherule.
3.Inthelistofconditions,underApplication,selectAXISVideoMotionDetection(VMD).
4.Inthelistofactions,underRecordings,selectRecordvideowhiletheruleisactive.
5.Selectanexistinstreamproleorcreateanewone.
6.Settheprebuffertimeto5seconds.
7.Setthepostbuffertimeto60seconds.
8.Inthelistofstoraeoptions,selectSDcard.
9.ClickSave.
Applications
AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,otoaxis.com/applications.
TondtheusermanualsforAxisapplications,otoaxis.com.
Note
•Severalapplicationscanrunatthesametimebutsomeapplicationsmihtnotbecompatiblewitheachother.Certain
combinationsofapplicationsmihtrequiretoomuchprocessinpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktoetherbeforedeployment.
15

AXISP13NetworkCameraSeries
Troubleshooting
Troubleshooting
Ifyoucan’tndwhatyou’relookinforhere,trythetroubleshootinsectionataxis.com/support.
Resettoactorydeaultsettings
Important
Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettins,includintheIPaddress,to
thefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettins:
1.Disconnectpowerfromtheproduct.
2.Pressandholdthecontrolbuttonwhilereconnectinpower.SeeProductoverviewonpage5.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashesamber.
4.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsreen.Theproducthasbeenreset
tothefactorydefaultsettins.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90.
5.UsetheinstallationandmanaementsoftwaretoolstoassinanIPaddress,setthepassword,andaccessthevideostream.
Theinstallationandmanaementsoftwaretoolsareavailablefromthesupportpaesonaxis.com/support.
6.Refocustheproduct.
Itisalsopossibletoresetparameterstofactorydefaultthrouhthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.
Checkthecurrentrmware
Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootina
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.
Tocheckthecurrentrmware:
1.Gototheproduct’swebpae.
2.Clickonthehelpmenu.
3.ClickAbout.
Upgradethermware
Important
Preconuredandcustomizedsettinsaresavedwhenthermwareisupraded(providedthatthefeaturesareavailablein
thenewrmware)althouhthisisnotuaranteedbyAxisCommunicationsAB.
Important
Makesuretheproductremainsconnectedtothepowersourcethrouhouttheupradeprocess.
16

AXISP13NetworkCameraSeries
Troubleshooting
Note
Whenyouupradetheproductwiththelatestrmwareintheactivetrack,theproductreceivesthelatestfunctionality
available.Alwaysreadtheupradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupradinthe
rmware.Tondthelatestrmwareandthereleasenotes,otoaxis.com/support/rmware.
1.Downloadthermwareletoyourcomputer,availablefreeofchareataxis.com/support/rmware.
2.Lointotheproductasanadministrator.
3.GotoSettings>System>Maintenance.Followtheinstructionsonthepae.Whentheupradehasnished,the
productrestartsautomatically.
AXISDeviceManaercanbeusedformultipleuprades.Findoutmoreataxis.com/products/axis-device-manager.
Technicalissues,cluesandsolutions
Ifyoucan’tndwhatyou’relookinforhere,trythetroubleshootinsectionataxis.com/support.
Problemsupgradingthermware
FirmwareupradefailureIfthermwareupradefails,thedevicereloadsthepreviousrmware.Themostcommonreason
isthatthewronrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourdeviceandtryaain.
ProblemssettingtheIPaddress
Thedeviceislocatedona
differentsubnet
IftheIPaddressintendedforthedeviceandtheIPaddressofthecomputerusedtoaccessthe
devicearelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.
TheIPaddressisbeinused
byanotherdevice
DisconnecttheAxisdevicefromthenetwork.Runthepincommand(inaCommand/DOSwindow,
typepingandtheIPaddressofthedevice):
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstallthedevice.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisdevice.Checkallcablinandreinstallthedevice.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet
ThestaticIPaddressintheAxisdeviceisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessinthedevice.
Thedevicecannotbeaccessedfromabrowser
CannotloinWhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattemptin
toloin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordfortheuserrootislost,thedevicemustberesettothefactorydefaultsettins.
SeeResettofactorydefaultsettingsonpage16.
TheIPaddresshasbeen
chanedbyDHCP
IPaddressesobtainedfromaDHCPserveraredynamicandmaychane.IftheIPaddresshasbeen
chaned,useAXISIPUtilityorAXISDeviceManaertolocatethedeviceonthenetwork.Identify
thedeviceusinitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeenconured).
Ifrequired,astaticIPaddresscanbeassinedmanually.Forinstructions,otoaxis.com/support.
Certicateerrorwhenusin
IEEE802.1X
Forauthenticationtoworkproperly,thedateandtimesettinsintheAxisdevicemustbe
synchronizedwithanNTPserver.GotoSettings>System>Dateandtime.
17

AXISP13NetworkCameraSeries
Troubleshooting
Thedeviceisaccessiblelocallybutnotexternally
Toaccessthedeviceexternally,werecommendusinoneofthefollowinapplicationsforWindows®:
•AXISCompanion:freeofchare,idealforsmallsystemswithbasicsurveillanceneeds.
•AXISCameraStation:30-daytrialversionfreeofchare,idealforsmalltomid-sizesystems.
Forinstructionsanddownload,otoaxis.com/products/axis-companion.
Problemswithstreaming
MulticastH.264only
accessiblebylocalclients
Checkifyourroutersupportsmulticastin,oriftheroutersettinsbetweentheclientandthe
deviceneedtobeconured.TheTTL(TimeToLive)valuemayneedtobeincreased.
NomulticastH.264
displayedintheclient
CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisdevice
arevalidforyournetwork.
Checkwithyournetworkadministratortoseeifthereisarewallpreventinviewin.
PoorrenderinofH.264
imaes
Ensurethatyourraphicscardisusinthelatestdriver.Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.
Colorsaturationisdifferent
inH.264andMotionJPEG
Modifythesettinsforyourraphicsadapter.Gototheadapter’sdocumentationformore
information.
Lowerframeratethan
expected
•SeePerformanceconsiderationsonpage18.
•Reducethenumberofapplicationsrunninontheclientcomputer.
•Limitthenumberofsimultaneousviewers.
•Checkwiththenetworkadministratorthatthereisenouhbandwidthavailable.
•Lowertheimaeresolution.
•Themaximumframespersecondisdependentontheutilityfrequency(60/50Hz)
oftheAxisdevice.
Perormanceconsiderations
Whensettinupyoursystem,itisimportanttoconsiderhowvarioussettinsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.
Thefollowinfactorsarethemostimportanttoconsider:
•Hihimaeresolutionorlowercompressionlevelsresultinimaescontaininmoredatawhichinturnaffectsthe
bandwidth.
•RotatintheimaeintheGUIwillincreasetheproduct'sCPUload.
•AccessbylarenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.
•Simultaneousviewinofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.
Useidenticalstreamswhereverpossibletomaintainahihframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.
•AccessinMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.
•Heavyusaeofeventsettinsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.
•UsinHTTPSmayreduceframerate,inparticularifstreaminMotionJPEG.
•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.
•Viewinonpoorlyperforminclientcomputerslowersperceivedperformanceandaffectsframerate.
18

AXISP13NetworkCameraSeries
Troubleshooting
•RunninmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
theeneralperformance.
19

AXISP13NetworkCameraSeries
Specifications
Specifications
Tondthelatestversionoftheproduct’sdatasheet,ototheproductpaeataxis.comandlocateSupport&Documentation.
LEDindicators
Note
TheStatusLEDcanbeconuredtoashwhileaneventisactive.
StatusLEDIndication
GreenSteadyreenfornormaloperation.
AmberSteadydurinstartup.Flasheswhenrestorinsettins.
RedFirmwareupradefailure.
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerLEDIndication
GreenNormaloperation.
AmberFlashesreen/amberdurinrmwareuprade.
StatusLEDbehaviororocusassistant
ThestatusLEDasheswhentheFocusAssistantisactive.
ColorIndication
RedTheimaeisoutoffocus.
Adjustthelens.
AmberTheimaeisclosetofocus.
Thelensneedsnetunin.
GreenTheimaeisinfocus.
SDcardslot
NO NO
NOTICE TICE TICE
•RiskofdamaetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertinorremovinthe
SDcard.Useyournerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordins.DonotremovetheSDcardwhiletheproductisrunnin.UnmounttheSDcard
fromtheproduct’swebpaebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com.
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