Axis Q3505-VE Mk II User manual

AXISQ3505–VEFixedDomeNetworkCamera
UserManual

AboutthisDocumet
ThismanualisintendedforadministratorsandusersoftheAXIS
Q3505–VEFixedDomeNetworCamera,andisapplicabletormware
5.55andlater.Itincludesinstructionsforusingandmanagingthe
productonyournetwor.Previousexperienceofnetworingwillbeof
usewhenusingthisproduct.SomenowledgeofUNIXorLinux-based
systemsmayalsobebenecial,fordevelopingshellscriptsand
applications.LaterversionsofthisdocumentwillbepostedtotheAxis
website,asrequired.Seealsotheproduct’sonlinehelp,availablevia
theweb-basedinterface.
LegalCosideratios
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentaeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomaechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
maesnowarrantyofanyindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
ItellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmetModicatios
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAckowledgmets
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarsortrademarapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarsor
registeredtrademarsoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuicTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarsoftherespectiveholders.
JavaandallJava-basedtrademarsandlogosaretrademarsor
registeredtrademarsofOracleand/oritsafliates.UPnPTMisa
certicationmaroftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarsorregisteredtrademarsofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarsorregistered
trademarsofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryIformatio
Europe
ThisproductcomplieswiththeapplicableCEmaringdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromageticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationbetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Theproductshallbeconnectedusingashieldednetworcable(STP)
thatisproperlygrounded.
Canada
ThisClassBdigitalapparatuscomplieswithCanadianICES-003.The
productshallbeconnectedusingashieldednetworcable(STP)thatis
properlygrounded.
CetappareilnumériquedelaclasseBestconfomeàlanorme
NMB-003duCanada.Leproduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshallbe
connectedusingashieldednetworcable(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworcable(STP)thatisproperly
grounded.
Japan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에

서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networcable(STP)orotherappropriatemethod.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumbatteryasthepower
supplyforitsinternalreal-timecloc(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Risofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposaladRecyclig
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
CotactIformatio
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproduct,category,orphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISQ3505–VEFixedDomeNetworkamera
Tableofontents
HardwareOverview6
ConnectorsandButtons..........................................6
LEDIndicators..................................................8
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........8
AccesstheProduct9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................9
TheLiveViewPage..............................................10
MediaStreams14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
AccessAudioStreams............................................16
SetUptheProduct17
BasicSetup....................................................17
VideoandAudio18
VideoStream...................................................18
StreamProles.................................................20
CameraSettings................................................20
ViewArea.....................................................23
Overlay........................................................24
PrivacyMas...................................................26
Focus&Zoom..................................................26
SetZoomandFocus-OpticalZoomforMonitoring....................26
AudioSettings..................................................27
AudioClips....................................................28
ConguretheLiveViewPage29
PTZ(PanTiltZoom)31
PresetPositions.................................................31
Gateeeper....................................................31
GuardTour.....................................................32
Advanced......................................................32
Detectors33
CameraTampering..............................................33
ShocDetection................................................33
MotionDetection...............................................33
AudioDetection................................................35
Applications36
ApplicationLicenses.............................................36
InstallApplication...............................................36
ApplicationConsiderations........................................36
Events38
SetUpActionRules.............................................38
AddRecipients..................................................40
CreateSchedules................................................41
SetUpRecurrences..............................................41
Recordings42
RecordingList..................................................42
ContinuousRecording............................................42
Languages44
SystemOptions45
Security.......................................................45
Date&Time....................................................47
Networ.......................................................48
Storage.......................................................53
Ports&Devices.................................................54
Maintenance...................................................55
Support.......................................................55
Advanced......................................................56
4

AXISQ3505–VEFixedDomeNetworkamera
Tableofontents
ResettoFactoryDefaultSettings...................................57
Troubleshooting58
ChectheFirmware.............................................58
UpgradetheFirmware...........................................58
Symptoms,PossibleCausesandRemedialActions.....................59
TechnicalSpecications63
Connectors....................................................66
Multicable(soldseparately).......................................67
PerformanceConsiderations.......................................68
5

AXISQ3505–VEFixedDomeNetworkamera
HardwareOverview
HardwareOverview
Note
3–9mmlens:Pressingthelenstoohardwhilecleaningmaycausethelenstomovedown.Ifthishappenswhilethe
cameraisinoperation,re-calibratetheopticsbyclicingCalibratefromtheServerMaintenancewebpage(System
Options>Maintenance).
8911
12
18
13
14
15
12345
6 16
17
7
10
19
1.Networkconnector
2.Controlbutton
3.I/Oconnector
4.Audioout
5.Audioin
6.Dcardslot
7.AC/DCconnectorforpoweraccessory
8.Mountingbracket
9.idelidcoveringsideholeinmountingbracket
10.Conduitadaptor
11.Lockingclip
12.Unitcasing
13.Cameraunit
14.Domecover
15.Weathershield
16.tatusLed
17.Functionbutton
18.pringinunitcasing
19.HeaterCaution! Caution!
Caution!Theheatermaybehot
CoectorsadButtos
Fortechnicalspecications,seepage63.
6

AXISQ3505–VEFixedDomeNetworkamera
HardwareOverview
NetworkCoector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworcable(STP).Allcablesconnectingtheproducttothenetworshall
beintendedfortheirspecicuse.Maesurethatthenetwordevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
I/OCoector
Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreadetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).
AudioCoector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeaerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.
SDCardSlot
AmicroSDcard(notincluded)canbeusedforlocalrecordingwithremovablestorage.Formoreinformation,seeTechnical
pecicationsonpage63.
NO NO
NOTICE TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>System
Options>Storage>SDCardandclicUnmount.
Note
ForSDcardrecommendationsseewww.axis.com
CotrolButto
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage57.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage49.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage49.Toconnect,pressandholdthebuttonforabout3seconds.
FuctioButto
Thefunctionbuttonhasmultiplefunctions:
•AsLevellingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebuttonforabout2secondstostartthe
levellingassistantandpressagaintostop.ThestatusLED(seepage8)andbuzzersignalassistlevellingoftheimage.
Theimageislevelwhenthebuzzerbeepscontinuously.
7

AXISQ3505–VEFixedDomeNetworkamera
HardwareOverview
•ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagaintoturnthemoff.TheLEDs
willturnoffautomaticallyafter10seconds.
LEDIdicators
LEDColorIndication
UnlitConnectionandnormaloperation
AmberSteadyduringstartup.Flashesduringrmwareupgrade.
Amber/redFlashesamber/redifnetworconnectionisunavailableorlost.
RedFlashesredforrmwareupgradefailure.
Status
GreenShowssteadygreenfor10secondsfornormaloperationafterrestart.
Note
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDBehavioradBuzzerSigalforLevelligAssistat
ForinformationontheFunctionbuttonusedforlevellingtheimage,seeConnectorsandButtons.
ColorBuzzerCameraposition
FixedgreenContinuousbeepLevel
FlashinggreenFastintervalAlmostlevel
FlashingorangeMediumintervalNotlevel
FlashingredSlowintervalFarfromlevel
8

AXISQ3505–VEFixedDomeNetworkamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,refertotheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.TherecommendedbrowsersareInternetExplorerwithWindows,
SafariwithMacintoshandFirefoxwithotheroperatingsystems.SeeTechnicalpecicationsonpage63.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
•QuicTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startabrowser(InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.Toaccesstheproductfroma
Macintoshcomputer(MacOSX),clicontheBonjourtabandselecttheproductfromthedrop-downlist.
IfyoudonotnowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwor.Forinformationabouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportwebatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage9.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheIteret
Onceconnected,theAxisproductisaccessibleonyourlocalnetwor(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
9

AXISQ3505–VEFixedDomeNetworkamera
AccesstheProduct
Topreventnetworeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage57.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClicUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClicOK.Thepasswordhasnowbeencongured.
PTZMode
PTZmodeissetthersttimetheAxisproductisaccessedandcanonlybechangedbyresettingtheproducttofactorydefault
settings.TheproductcanuseeitherOpticalzoomforinstallationorOpticalZoomformonitoring.ThedefaultmodeisOptical
zoomforinstallation.Inthismodeopticalzoomisdisabledformonitoring,butitispossibletoenableviewareasanddigital
PTZ.TheGateeeperfunctionisnotavailableinthismode.
SelectOpticalzoomformonitoringtouseopticalzoomonlyformonitoring(suchasforGateeeper).InthismodedigitalPTZ
andviewareasaredisabled.
CogureCaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclicOK.
SeealsoCaptureModeonpage20.
SetPowerLieFrequecy
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage56)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageiceriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayschecwiththelocalauthorities.
TheLiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
10

AXISQ3505–VEFixedDomeNetworkamera
AccesstheProduct
CotrolsotheLiveViewPage
ClicViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
ClicWDRontoenableWDRinintensebaclightconditions.ClicWDRofftodisableWDRinlowlight
conditionsforoptimalexposure.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationabouthow
tocongurestreamproles,seepage20.
ClicPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthowto
enableandcongureoutputbuttons,seepage30.
ClictheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
abouthowtoenableandcongureoutputbuttons,seepage30.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationabouthowto
congureandenablethebutton,seeManualTriggeronpage11.
ClicSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>ActionButtons.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclicthePlaybutton.
Activatetheproduct’sheaterwiththisbutton.EnablethisbuttonfromLiveViewCong>ActionButtons.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.ReadmoreabouttheGateeeper
onpage31.
MaualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClicAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaboutactionrules,seeEventsonpage38.
11

AXISQ3505–VEFixedDomeNetworkamera
AccesstheProduct
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaCotrolviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontaesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClictheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
eyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostream.Thelocationwheretherecordingissavedcanbespeciedin
theAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings
AMCAudioCotrols
AMCaudiobuttonscontrolthespeaersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.
Speakerbutton—Clictoturnthespeaersonoroff.
Microphonebutton–Clictomuteorunmutethemicrophone.Inimplex-speakeronlymode,theMicrophoneandTalk
buttonsmustbothbeactivetosendaudiototheAxisproduct.Cliceitherbuttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeaersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:
•Push-To-Talmode:Clicandholdthebuttontotal/send.Releasethebuttontolisten.
•Togglemode:Cliconcetoswitchbetweentalingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Cliceitherbuttontostopaudio
transmission.
PTZCotrols
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage23.
12

AXISQ3505–VEFixedDomeNetworkamera
AccesstheProduct
ClictheEmulatejoystickmodebuttonandclicintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClictheCentermodebuttonandclicintheimagetocenterthecameraviewonthatposition.Thecentermode
buttoncouldalsobeusedtozoominonaspecicarea.Clicintheimageanddragtodrawarectanglesurrounding
theareatobemagnied.Tozoomout,rotatethemousewheel.
ClictheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage32.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclicona
positiononthebartosteerthecameraviewtothatposition.
Focusbar–Usethearrowstofocusthecamera,orcliconapositiononthebar
tosetthefocusposition.Usingthefocusbarwilldisabletheproduct’sautofocus.
Tore-enable,usethePTZcontrolpanelwhichisopenedbyclicingtheCtrlpanel
button(seeabove).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage32.
13

AXISQ3505–VEFixedDomeNetworkamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwor.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaCotrol(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
14

AXISQ3505–VEFixedDomeNetworkamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clicthevideoimageinInternetExplorerandclicSettings.
AlterativeMethodsofAccessigtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclient,Firefox,forexample).ThisoptionmaintainsanopenHTTPconnection
tothebrowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
15

AXISQ3505–VEFixedDomeNetworkamera
MediaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuicTime6.5.1andlater.
•QuicTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.71 1andAACaudioencoding.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheJavaappletsupportssimplexaudiowithG.711encoding.
16

AXISQ3505–VEFixedDomeNetworkamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clicSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage45.
2.TCP/IP.Seepage48.
3.Date&Time.Seepage47.
4.VideoStream.Seepage18.
5.Focus&Zoom.Seepage26.
6.AudioSettings.Seepage27.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
17

AXISQ3505–VEFixedDomeNetworkamera
VideoandAudio
VideoandAudio
Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:
•Videostreamsettings.Seepage18.
•Streamproles.Seepage20.
•Camerasettings.Seepage20.
•Viewareas.Seepage23.
•Overlayimage.Seepage24.
•Privacymas.Seepage26.
•Focusandzoom.Seepage26.
•Audiosettings.Seepage27.
•Audioclips.Seepage28.
VideoStream
YoucandenethefollowingvideostreamsettingsfromVideo&Audio>VideoStream:
•Image.Seepage18.
•Audio.Seepage27.
•H.264.Seepage19.
•MJPEG.Seepage19.
PixelCouter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereisa
requirementthattheimageisacertainsize,forexampleinfacerecognition.
Thepixelcountercanbeaccessedfrom:
•Video&Audio>VideoStream.UnderPreview,clicOpenandselecttheShowpixelcounteroptiontoenablethe
rectangleintheimage.Usethemousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidth
andHeighteldsandclicApply.
•Video&Audio>Focus&Zoom.SelecttheShowpixelcounteroptiontoenabletherectangleintheimage.Usethe
mousetomoveandresizetherectangle,orenterthenumberofpixelsintheWidthandHeighteldsandclicApply.
•TheLiveViewpageinInternetExplorerwithAXISMediaControl(AMC)inWindows.Right-clicintheimageandselect
Pixelcounter.Usethemousetomoveandresizetherectangle.
Image
ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
18

AXISQ3505–VEFixedDomeNetworkamera
VideoandAudio
•Mirrorimage.Ifrequired,theimagecanbemirrored.
•Rotateimage.Ifrequired,theimagecanberotated.
•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage24.
ClicSavetoapplythenewsettings.
H.264
H.264,alsonownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOVlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOVlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH264proles:
•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
•High.TheHighproleprovidesreducedbitrateandhighercompressionwithmaintainedvideoqualitycomparedtothe
Mainprolebutrequiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity.Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheMBRtargetbitrateworslietheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationicsin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.
Toapplythesettings,clicSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.
19

AXISQ3505–VEFixedDomeNetworkamera
VideoandAudio
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage38.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage42.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicsetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.
CameraSettigs
TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
CaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisproduct.Acapturemodewithalarge
maximumresolutionhasareducedmaximumframerateandviceversa.
Thecapturemodesettingalsoaffectsthecamera’sangleofviewastheeffectivesizeoftheimagesensordiffersbetweencapture
modes.
Capturemodeissetthersttimetheproductisaccessed.SelectthedesiredcapturemodeandclicOK.
Important
Changingcapturemodewhentheproducthasbeenconguredisnotrecommendedasmostothersettingswillbeeither
removedorreset.
Tochangecapturemode,followthesesteps:
1.GotoSetup>Video&Audio>CameraSettings.
2.Selectthenewcapturemode.
3.ClicSave.
4.Reviewandrecongureallsettings,forexample:
-Viewareas
-Streamproles
-PTZsettingsincludingpresetpositionsandguardtours
-Gateeeper
-Focuswindows
-Motiondetectionwindows
-Privacymass
-Imageoverlays
-Exposurezones
20