Axis M5526-E User manual

AXISM5526-EPTZCamera
Usermanual

AXISM5526-EPTZCamera
TableofContents
Installation................................................3
Previewmode..................................................3
Getstarted................................................4
Findthedeviceonthenetwork....................................4
Openthedevice'swebinterface....................................4
Createanadministratoraccount...................................4
Securepasswords...............................................4
Verifythatnoonehastamperedwiththermware....................
Webinterfaceoverview..........................................
Congureyourdevice........................................6
Basicsettings..................................................6
Adjusttheimage................................................6
Adjustthecameraview(PTZ)......................................11
Viewandrecordvideo............................................1 1
Setuprulesforevents...........................................12
Audio.........................................................1
Thewebinterface...........................................17
Status........................................................17
Video.........................................................18
PTZ...........................................................27
Audio.........................................................30
Recordings.....................................................31
Apps..........................................................32
System........................................................32
Maintenance...................................................49
Learnmore................................................1
Capturemodes.................................................1
Privacymasks..................................................1
Overlays.......................................................2
Pan,tilt,andzoom(PTZ)..........................................2
Streamingandstorage...........................................2
Applications....................................................3
Cybersecurity...................................................4
Specications..............................................
Productoverview................................................
LEDindicators..................................................
SDcardslot....................................................6
Buttons.......................................................6
Connectors....................................................6
Cleaningrecommendations...................................8
Troubleshooting............................................9
Resettofactorydefaultsettings...................................9
Firmwareoptions...............................................9
Checkthecurrentrmwareversion.................................9
Upgradethermware............................................9
Technicalissues,clues,andsolutions................................60
Performanceconsiderations.......................................61
Contactsupport.................................................62
2

AXISM5526-EPTZCamera
Installation
Installation
Previewmode
Previewmodeisidealforinstallerswhennetuningthecameraviewduringtheinstallation.Nologinisrequiredtoaccessthe
cameraviewinpreviewmode.Itisavailableonlyinfactorydefaultedstateforalimitedtimefrompoweringupthedevice.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=88375&section=preview-mode
Thisvideodemonstratehowtousepreviewmode.
3

AXISM5526-EPTZCamera
Getstarted
Getstarted
Findthedeviceonthenetwork
TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support.
FormoreinformationabouthowtondandassignIPaddresses,gotoHowtoassinanIPaddressandaccessyourdevice.
Browerupport
Youcanusethedevicewiththefollowingbrowsers:
ChromeTMFirefox®EdgeTMSafari®
Windows®recommendedrecommended
macOS®recommendedrecommended
Linux®recommendedrecommended
Otheroperatingsystems*
*TouseAXISOSwebinterfacewithiOS15oriPadOS15,otoSettins Settins
Settins> > >Safari Safari Safari> > >Advanced Advanced Advanced> > >Experimental Experimental ExperimentalFeatures Features Featuresanddisable
NSURLSessionWebsocket.
Ifyouneedmoreinformationaboutrecommendedbrowsers,gotoAXISOSPortal.
Openthedevice'webinterface
1.OpenabrowserandtypetheIPaddressorhostnameoftheAxisdevice.
IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.
2.Typetheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustcreateanadministratoraccount.See
Createanadministratoraccountonpae4.
Createanadminitratoraccount
Thersttimeyoulogintoyourdevice,youmustcreateanadministratoraccount.
1.Enterausername.
2.Enterapassword.SeeSecurepasswordsonpae4.
3.Re-enterthepassword.
4.ClickAdduser.
Important
Thedevicehasnodefaultaccount.Ifyoulosethepasswordforyouradministratoraccount,youmustresetthedevice.See
Resettofactorydefaultsettinsonpae59.
Securepaword
Important
Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.
4

AXISM5526-EPTZCamera
Getstarted
Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.
Toprotectyourdatawestronglyrecommendthatyou:
•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator.
•Don’texposethepassword.
•Changethepasswordatarecurringinterval,atleastonceayear.
Verifythatnoonehatamperedwiththermware
TomakesurethatthedevicehasitsoriginalAxisrmware,ortotakefullcontrolofthedeviceafterasecurityattack:
1.Resettofactorydefaultsettings.SeeResettofactorydefaultsettinsonpae59.
Afterthereset,securebootguaranteesthestateofthedevice.
2.Congureandinstallthedevice.
Webinterfaceoverview
Thisvideogivesyouanoverviewofthedevice’swebinterface.
Towatchthisvideo,gotothewebversionofthisdocument.
help.axis.com/?&piaId=88375&section=web-interface-overview
Axisdevicewebinterface
5

AXISM5526-EPTZCamera
Confiureyourdevice
Confiureyourdevice
Baicetting
Setthecapturemode
1.GotoVideoInstallationCapturemode.
2.ClickChange.
3.SelectacapturemodeandclickSaveandrestart.
SeealsoCapturemodesonpae51.
Setthepowerlinefrequency
1.GotoVideoInstallationPowerlinefrequency.
2.ClickChange.
3.SelectapowerlinefrequencyandclickSaveandrestart.
Settheorientation
1.GotoVideoInstallationRotate.
2.Select0,90,180or270degrees.
Seealso.
Adjuttheimage
Thissectionincludesinstructionsaboutconguringyourdevice.Ifyouwanttolearnmoreabouthowcertainfeatureswork,go
toLearnmoreonpae51.
Levelthecamera
Toadjusttheviewinrelationtoareferenceareaoranobject,usethelevelgridincombinationwithamechanicaladjustment
ofthecamera.
1.GotoVideoImageandclick.
2.Clicktoshowthelevelgrid.
3.Adjustthecameramechanicallyuntilthepositionofthereferenceareaortheobjectisalignedwiththelevelgrid.
Adjutthefocufaterwithfocurecallarea
Tosavethefocussettingsataspecicpan/tiltrange,addafocusrecallarea.Eachtimethecameramovesintothatareaitrecallsthe
previouslysavedfocus.It’senoughtocoverhalfofthefocusrecallareaintheliveview.
Werecommendthefocusrecallfeatureinthefollowingscenarios:
•Whenthereisalotofmanualoperationinliveview,forexamplewithajoystick.
•WherePTZpresetpositionswithmanualfocusarenotefcient,forexamplemovementswherethefocussettingchanges
continuously.
•Inlow-lightscenarios,wheretheautofocusischallengedbythelightingconditions.
6

AXISM5526-EPTZCamera
Confiureyourdevice
Important
•Thefocusrecalloverridesthecamera’sautofocusatthespecicpan/tiltrange.
•Apresetpositionoverridesthefocussettingsavedinthefocusrecallarea.
•Themaximumnumberoffocusrecallareasis20.
Createafocusrecallarea
1.Pan,tilt,andzoomintotheareawhereyouwouldliketohavefocus.
Aslongasthefocusrecallbuttonshowsaplus,youcanaddafocusrecallareainthatposition.
2.Adjustthefocus.
3.Clickthefocusrecallbutton.
Deleteafocusrecallarea
1.Pan,tilt,andzoomintothefocusrecallareayouwanttodelete.
Thefocusrecallbuttontogglestominuswhenthecameradetectsafocusrecallarea:.
2.Clickthefocusrecallbutton.
Selectceneprole
Asceneproleisasetofpredenedimageappearancesettingsincludingcolorlevel,brightness,sharpness,contrastandlocal
contrast.Sceneprolesarepreconguredintheproductforquicksetuptoaspecicscenario,forexampleForensicwhichis
optimizedforsurveillanceconditions.Foradescriptionofeachavailablesetting,seeThewebinterfaceonpae17.
Youcanselectasceneproleduringtheinitialsetupofthecamera.Youcanalsoselectorchangesceneprolelater.
1.GotoVideoImageAppearance.
2.GotoSceneproleandselectaprole.
Reduceimageproceingtimewithlowlatencymode
Youcanoptimizetheimageprocessingtimeofyourlivestreambyturningonlowlatencymode.Thelatencyinyourlivestreamis
reducedtoaminimum.Whenyouuselowlatencymode,theimagequalityislowerthanusual.
1.GotoSystemPlaincong.
2.SelectImageSourcefromthedrop-downlist.
3.GotoImageSource/I0/SensorLowlatencymodeandselectOn.
4.ClickSave.
Selectexpouremode
Toimproveimagequalityforspecicsurveillancescenes,useexposuremodes.Exposuremodesletsyoucontrolaperture,shutter
speed,andgain.GotoVideoImageExposureandselectbetweenthefollowingexposuremodes:
•Formostusecases,selectAutomaticexposure.
•Forenvironmentswithcertainarticiallighting,forexampleuorescentlighting,selectFlicker-free.
Selectthesamefrequencyasthepowerlinefrequency.
7

AXISM5526-EPTZCamera
Confiureyourdevice
•Forenvironmentswithcertainarticiallightandbrightlight,forexampleoutdoorswithuorescentlightingatnightand
sunduringdaytime,selectFlicker-reduced.
Selectthesamefrequencyasthepowerlinefrequency.
•Tolockthecurrentexposuresettings,selectHoldcurrent.
BenetfromIRlightinlow-lightconditionbyuingnightmode
Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Butasthevisiblelightdiminishes,colorimagesbecomeless
brightandclear.Ifyouswitchtonightmodewhenthishappens,thecamerausesbothvisibleandnear-infraredlighttodeliverbright
anddetailedblack-and-whiteimagesinstead.Youcansetthecameratoswitchtonightmodeautomatically.
1.GotoVideoImageDay-nightmode,andmakesurethattheIR-cutlterissettoAuto.
Reducenoieinlow-lightcondition
Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:
•Adjustthetrade-offbetweennoiseandmotionblur.GotoVideoImageExposureandmovetheBlur-noisetrade-off
slidertowardLownoise.
•Settheexposuremodetoautomatic.
Note
Ahighmaxshuttervaluecanresultinmotionblur.
•Toslowdowntheshutterspeed,setmaxshuttertothehighestpossiblevalue.
Note
Whenyoureducethemaxgain,theimagecanbecomedarker.
•Setthemaxgaintoalowervalue.
•Ifpossible,opentheaperture.
•Reducesharpnessintheimage,underVideoImageAppearance.
Reducemotionblurinlow-lightcondition
Toreducemotionblurinlow-lightconditions,adjustoneormoreofthefollowingsettingsinVideoImageExposure:
•MovetheBlur-noisetrade-offslidertowardLowmotionblur.
Note
Whenyouincreasethegain,imagenoisealsoincreases.
•SetMaxshuttertoashortertime,andMaxgaintoahighervalue.
Ifyoustillhaveproblemswithmotionblur:
•Increasethelightlevelinthescene.
•Mountthecamerasothatobjectsmovetowarditorawayfromitratherthansideways.
Handlecenewithtrongbacklight
Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.
8

AXISM5526-EPTZCamera
Confiureyourdevice
ImaewithoutWDR.
ImaewithWDR.
Note
•WDRcancauseartifactsintheimage.
•WDRmaynotbeavailableforallcapturemodes.
1.GotoVideoImageWidedynamicrange.
2.TurnonWDR.
3.UsetheLocalcontrastslidertoadjusttheamountofWDR.
4.Ifyoustillhaveproblems,gotoExposureandadjusttheExposurezonetocovertheareaofinterest.
FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr.
Verifythepixelreolution
Toverifythatadenedpartoftheimagecontainsenoughpixelsto,forexample,recognizelicenseplates,youcanusethepixel
counter.
9

AXISM5526-EPTZCamera
Confiureyourdevice
ABC 123
1.GotoVideoImage.
2.Click.
3.ClickforPixelcounter.
4.Inthecamera’sliveview,adjustthesizeandpositionoftherectanglearoundtheareaofinterest,forexamplewhereyou
expectlicenseplatestoappear.
.Youcanseethenumberofpixelsforeachoftherectangle’ssides,anddecideifthevaluesareenoughforyourneeds.
Hidepartoftheimagewithprivacymak
Youcancreateoneorseveralprivacymaskstohidepartsoftheimage.
1.GotoVideoPrivacymasks.
2.Click.
3.Clickthenewmaskandtypeaname.
4.Adjustthesizeandplacementoftheprivacymaskaccordingtoyourneeds.
.Tochangethecolorforallprivacymasks,clickPrivacymasksandselectacolor.
SeealsoPrivacymasksonpae51
Showanimageoverlay
Youcanaddanimageasanoverlayinthevideostream.
1.GotoVideoOverlays.
10