Axis P3224-LV Mk II User manual

AXISP3224-LVNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISP3224-LV
NetworkCamera,andisalicabletormware6.10andlater.It
includesinstructionsforusingandmanagingtheroductonyour
network.Previousexerienceofnetworkingwillbeofusewhenusing
thisroduct.SomeknowledgeofUNIXorLinux-basedsystemsmay
alsobeusefulwhendeveloingshellscritsandalications.Later
versionsofthisdocumentwillbeostedatwww.axis.com.Seealsothe
roduct’sonlinehel,availablethroughtheweb-basedinterface.
LegalConsierations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisroduct
forsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicense.Tourchase
furtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
IntellectualPropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentMoications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TraemarkAcknowlegments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2014/30/EU.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2014/35/EU.Seeafetyonpage3.
•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequimenthas
beentestedusinganunshieldednetworkcable(UTP)andfoundto
comlywiththelimitsforaClassAdigitaldevice,ursuanttoart
15oftheFCCRules.Theselimitsaredesignedtorovidereasonable
rotectionagainstharmfulinterferencewhentheequimentis
oeratedinacommercialenvironment.Thisequimentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Oerationofthisequimentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillberequiredtocorrecttheinterferenceathisownexense.
Usingashieldednetworkcable(STP)–Thisequimenthasalso
beentestedusingashieldednetworkcable(STP)andfoundtocomly
withthelimitsforaClassBdigitaldevice,ursuanttoart15ofthe
FCCRules.Theselimitsaredesignedtorovidereasonablerotection
againstharmfulinterferenceinaresidentialinstallation.This
equimentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaarticularinstallation.If
thisequimentdoescauseharmfulinterferencetoradioortelevision
recetion,whichcanbedeterminedbyturningtheequimentoffand
on,theuserisencouragedtotrytocorrecttheinterferencebyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasethesearationbetweentheequimentandreceiver.
•Connecttheequimentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexeriencedradio/TVtechnicianforhel.
Tobeusedinaresidentialareaorademandingelectricalenvironment,
theroductshallbeconnectedusingashieldednetworkcable(STP)
thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassB).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
CANNMB-3(classeB).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.
Thisroductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayalications.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments.
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.

apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使⽤することを⽬的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使⽤されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使⽤して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.
PhotobiologicalSafety
Thisroductfulllstherequirementsforhotobiologicalsafety
accordingtoIEC/EN62471(riskgrou1).
Battery
TheAxisroductusesa3.0VCR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
Lithiumcoincell3.0Vbatteriescontain1,2-dimethoxyethane;ethylene
glycoldimethylether(EGDME),CASno.1 10-71-4.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalanRecycling
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3224-LVNetworkCamera
SafetyInformation
SafetyInformation
HazarLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
OtherMessageLevels
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
4

AXISP3224-LVNetworkCamera
TaleofContents
SafetyInformation..........................................4
HazardLevels...................................................4
OtherMessageLevels............................................4
HardwareOverview..........................................7
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
AccesstheProduct..........................................9
AccessfromaBrowser...........................................9
AccessfromtheInternet..........................................9
SettheRootPassword...........................................10
CameraOrientation..............................................10
CongureCatureMode..........................................10
SetPowerLineFrequency.........................................10
TheLiveViewPage..............................................11
MediaStreams.............................................13
HowtoStreamH.264............................................13
MJPEG........................................................13
AXISMediaControl(AMC)........................................13
AlternativeMethodsofAccessingtheVideoStream....................14
SetUptheProduct..........................................15
BasicSetu....................................................15
Setfocusandzoom..............................................15
Video.....................................................16
SetUVideoStreams............................................16
StreamProles.................................................18
ONVIFMediaProles............................................18
CameraSettings................................................18
ViewArea.....................................................21
Aboutoverlaytext...............................................21
PrivacyMask...................................................22
ConguretheLiveViewPage.................................23
PTZ(PanTiltZoom).........................................25
PresetPositions.................................................25
GuardTour.....................................................25
Advanced......................................................26
ControlQueue..................................................26
Detectors..................................................28
CameraTamering..............................................28
AXISVideoMotionDetection.................................29
Considerations..................................................29
StartandStotheAlication.....................................29
CongureAlication............................................29
UsingtheAlicationinanActionRule.............................32
Applications...............................................34
AlicationLicenses.............................................34
UloadAlication..............................................34
AlicationConsiderations........................................34
Events....................................................36
ConvertEventTyestoActionRules................................36
SetUActionRules.............................................36
AddReciients..................................................38
CreateSchedules................................................40
SetURecurrences..............................................40
Recordings.................................................41
FindRecordings.................................................41
PlayRecording..................................................41
ExortVideoCli................................................42
ContinuousRecording............................................42
Languages.................................................43
SystemOptions.............................................44
Security.......................................................44
5

AXISP3224-LVNetworkCamera
TaleofContents
Date&Time....................................................46
Network.......................................................47
Storage.......................................................52
Maintenance...................................................54
Suort.......................................................55
Advanced......................................................55
ResettoFactoryDefaultSettings...................................56
Troubleshooting............................................57
ChecktheFirmware.............................................57
UgradetheFirmware...........................................57
Symtoms,PossibleCausesandRemedialActions.....................57
TechnicalSpecications......................................60
PerformanceConsiderations.......................................62
6

AXISP3224-LVNetworkCamera
HardwareOverview
HardwareOverview
1Networkconnector(PoE)
2Dmemorycardslot
3Partnumber(P/N)&erialnumber
4Controlbutton
5tatusLEDindicator
ConnectorsanButtons
Fortechnicalsecications,seepage60.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheroductistobeused,ashieldednetwork
cable(STP)maybearoriateorrequired.Allcablesconnectingtheroducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshallbeintendedfortheirsecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaboutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
SDCarSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotuseshartools,metalobjectsorexcessiveforcewheninsertingorremovingthe
SDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorrutedrecordings.DonotremovetheSDcardwhiletheroductisrunning.Disconnectoweror
unmounttheSDcardfromtheAxisroduct’swebagesbeforeremoval.
ThisroductsuortsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
7

AXISP3224-LVNetworkCamera
HardwareOverview
•Resettingtheroducttofactorydefaultsettings.Seepage56.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,ressandholdthebuttonforabout3seconds.
LEDInicators
StatusLEDIndication
UnlitConnectionandnormaloeration.
GreenShowssteadygreenfor10secondsfornormaloerationafterstartucomleted.
AmberSteadyduringstartu.Flashesduringrmwareugrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
8

AXISP3224-LVNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisroduct,seetheInstallationGuidesuliedwiththeroduct.
Theroductcanbeusedwithmostoeratingsystemsandbrowsers.Werecommendthefollowingbrowsers:
•InternetExlorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroeratingsystems.
ToviewstreamingvideoinInternetExlorer,allowinstallationofAXISMediaControl(AMC)whenromted.
TheAxisroductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstoreventinstallationofunlicensedcoies.
Note
•QuickTimeTMisalsosuortedforviewingH.264streams.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisroductinthebrowser’sLocation/Addresseld.
ToaccesstheroductfromaMaccomuter(OSX),gotoSafari,clickonBonjourandselecttheroductfromthe
dro-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheroductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Suortwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.
3.Enteryourusernameandassword.Ifthisisthersttimetheroductisaccessed,therootasswordmustrstbe
congured.Forinstructions,seeettheRootPasswordonpage10.
4.Theroduct’sLiveViewageoensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewagemayhavebeencustomizedtomeetsecicinstallationrequirementsand
userreferences.Consequently,someoftheexamlesandfunctionsfeaturedheremaydifferfromthosedislayedin
yourownLiveViewage.
AccessfromtheInternet
Onceconnected,theAxisroductisaccessibleonyourlocalnetwork(LAN).ToaccesstheroductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheroduct.Todothis,enabletheNAT-traversalfeature,which
willattemttoautomaticallyconguretheroutertoallowaccesstotheroduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertoics,visittheAxisSuortwebatwww.axis.com/techsup
9

AXISP3224-LVNetworkCamera
AccesstheProduct
SettheRootPasswor
ToaccesstheAxisroduct,youmustsettheasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichoenswhentheroductisaccessedforthersttime.
Toreventnetworkeavesdroing,therootasswordcanbesetviaanencrytedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HyertextTransferProtocoloverSSL)isarotocolusedtoencryttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencrytedexchangeofinformation.SeeHTTPonpage45.
Thedefaultadministratorusernamerootisermanentandcannotbedeleted.Iftheasswordforrootislost,theroductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage56.
TosettheasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosettheasswordviaanencrytedHTTPSconnection,followthesestes:
1.ClickUseHTTPS.
Atemorarycerticate(validforoneyear)iscreated,enablingencrytionofalltrafctoandfromtheroduct,andthe
asswordcannowbesetsecurely.
2.Enteraasswordandthenre-enterittoconrmtheselling.
3.ClickOK.Theasswordhasnowbeencongured.
CameraOrientation
Thissettingisdenedthersttimetheroductisaccessed.DeendingonhowtheAxisroductisinstalled,selectceilingorwall.
Tochangethesesettings,theroductmustberestoredtotheoriginalfactorydefaultsettings.Toresetorrestoretheroduct,goto
Setup>SystemOptions>Maintenanceintheroduct’swebages.Forinformationaboutresetandrestore,seeMaintenanceon
page54.
CongureCaptureMoe
CaturemodedenesthemaximumresolutionandmaximumframerateavailableintheAxisroduct.Thecaturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcaturemodefromthedro-downlistandclickOK.
SeealsoCaptureModeonpage19.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisroductisaccessedandcanonlybechangedfromPlainCong(seepage56)
orbyresettingtheroducttofactorydefault.
10