Axis Q16 Series User manual

AXISQ16NetworkCameraSeries
AXISQ1645NetworkCamera
AXISQ1647NetworkCamera
InstallationGuide

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English
France:Français
Deutschland:Deutsch
Italia:Italiano
España:Español
日本:日本語
中文:简体中文

Readthisrst
ReadthroughthisInstallationGuidecarefullybefore
installingtheproduct.KeeptheInstallationGuidefor
futurereference.
Legalconsiderations
Videoandaudiosurveillancecanberegulatedbylasthat
varyfromcountrytocountry.Checkthelasinyourlocal
regionbeforeusingthisproductforsurveillancepurposes.
Thisproductincludesthefolloinglicences:
•one(1)AACdecoderlicense
•one(1)H.264decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liaility
Everycarehasbeentakeninthepreparationofthis
document.PleaseinformyourlocalAxisofceofany
inaccuraciesoromissions.AxisCommunicationsABcannot
beheldresponsibleforanytechnicalortypographicalerrors
andreservestherighttomakechangestotheproductand
manualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerial
containedithinthisdocument,including,butnotlimited
to,theimpliedarrantiesofmerchantabilityandtnessfor
aparticularpurpose.AxisCommunicationsABshallnot
beliablenorresponsibleforincidentalorconsequential
damagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedfor
itsintendedpurpose.
Intellectualpropertyrights
AxisABhasintellectualpropertyrightsrelatingto
technologyembodiedintheproductdescribedinthis
document.Inparticular,andithoutlimitation,these
intellectualpropertyrightsmayincludeoneormoreof
thepatentslistedataxis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsinthe
USandothercountries.
Thisproductcontainslicensedthird-partysoftare.See
themenuitem“About”intheproduct’suserinterfacefor
moreinformation.
ThisproductcontainssourcecodecopyrightApple
Computer,Inc.,underthetermsofApplePublicSource
License2.0(seeopensource.apple.com/apsl).Thesource
codeisavailablefromdeveloper.apple.com/bonjour/
Equipmentmodications
Thisequipmentmustbeinstalledandusedin
strictaccordanceiththeinstructionsgiveninthe
userdocumentation.Thisequipmentcontainsno
user-serviceablecomponents.Unauthorizedequipment
changesormodicationsillinvalidateallapplicable
regulatorycerticationsandapprovals.
Trademarkacknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregistered
trademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsare
trademarksorregisteredtrademarksoftheirrespective
companies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,
Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,
Windos,WindosVistaandWWWareregistered
trademarksoftherespectiveholders.Javaandall
Java-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.The
UPnPWordMarkandUPnPLogoaretrademarksofOpen
ConnectivityFoundation,Inc.intheUnitedStatesorother
countries.
SD,SDHCandSDXCaretrademarksorregisteredtrademarks
ofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC
arealltrademarksorregisteredtrademarksofSD-3C,LLC
intheUnitedStates,othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcompliesiththeapplicableCEmarking
directivesandharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive
2014/30/EU.SeeElectromagneticcompatibility(EMC)
onpage4.
•LoVoltage(LVD)Directive2014/35/EU.SeeSafety
onpage.
•RestrictionsofHazardousSubstances(RoHS)Directive
2011/65/EU.SeeDisposalandrecyclingonpage.
Acopyoftheoriginaldeclarationofconformitymaybe
obtainedfromAxisCommunicationsAB.SeeContact
informationonpage.
Electromagneticcompatiility(EMC)
Thisequipmenthasbeendesignedandtestedtofulll
applicablestandardsfor:
•Radiofrequencyemissionheninstalledaccordingto
theinstructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomena
heninstalledaccordingtotheinstructionsandused
initsintendedenvironment.
USA
Thisequipmenthasbeentestedusinganunshielded
netorkcable(UTP)andfoundtocomplyiththelimits
foraClassAdigitaldevice,pursuanttopart15oftheFCC
rules.Thisequipmenthasalsobeentestedusingashielded
netorkcable(STP)andfoundtocomplyiththelimitsfor
aClassAdigitaldevice,pursuanttopart15oftheFCCrules.
Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferencehentheequipmentis
operatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergy
and,ifnotinstalledandusedinaccordanceiththe
instructionmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentin
aresidentialareaislikelytocauseharmfulinterference
inhichcasetheuserillberequiredtocorrectthe
interferenceathisonexpense.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassA).
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.Cetappareil
numériqueestconformeàlanormeCANNMB-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseau
blindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofEN55032.The
productshallbeconnectedusingashieldednetorkcable
(STP)thatisproperlygrounded.Notice!ThisisaClassA
product.Inadomesticenvironmentthisproductmaycause
RFinterference,inhichcasetheusermayberequired
totakeadequatemeasures.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofAS/NZSCISPR32.
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.Notice!Thisisa
ClassAproduct.Inadomesticenvironmentthisproduct

maycauseRFinterference,inhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装
置を家庭環境で使⽤すると電波妨害を引き起こす
ことがあります。この場合には使⽤者が適切な対
策を講ずるよう要求されることがあります。本
製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地し
てください。
Korea
이기기는업무용환경에서사용할목적으로적합
성평가를받은기기로서가정용환경에서사용하
는경우전파간섭의우려가있습니다.적절히접
지된STP(shieldedtwistedpair)케이블을사용하
여제품을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL62368-1,safetyof
audio/videoandITequipment.
Ifitsconnectingcablesareroutedoutdoors,theproduct
shallbegroundedeitherthroughashieldednetorkcable
(STP)orotherappropriatemethod.
Thepoersupplyusediththisproductshallhavearated
outputvoltageithinvoltagerangeof8-28VDC.
Thepoersupplyshallalsofullloneofthefolloing
requirements:
•SafetyExtraLoVoltage(SELV)accordingtoclause
2.2ofIEC/EN/UL60950-1andLimitedPoerSource
(LPS)accordingtoclause2.5ofIEC/EN/UL60950-1or
CEC/NECClass2sourceofsupplyasdenedinthe
CanadianElectricalCode,CSAC22.1andNational
ElectricalCode,ANSI/NFPA70
•Class1electricalenergysource(ES1)andClass2poer
source(PS2)ratedoutputpoerlimitedto
≤100WaccordingtoIEC/EN/UL62368-1
AxisrecommendstheuseofAxisMainsAdaptorPS-KT-C.
WhenusedithPoeroverEthernet(PoE)thePoer
sourcingequipment(PSE)shallcomplyithIEEE
802.3af/802.3atandLimitedPoerSource(LPS)according
toclause2.5ofIEC/EN/UL60950-1orannexQof
IEC/EN/UL62368-1.
AxisrecommendstheuseofAxismidspansofAxisPoE
sitches.
Disposalandrecycling
Whenthisproducthasreachedtheendofitsusefullife,
disposeofitaccordingtolocallasandregulations.For
informationaboutyournearestdesignatedcollectionpoint,
contactyourlocalauthorityresponsibleforastedisposal.
Inaccordanceithlocallegislation,penaltiesmaybe
applicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbe
disposedoftogetherithhouseholdorcommercialaste.
Directive2012/19/EUonasteelectricalandelectronic
equipment(WEEE)isapplicableintheEuropeanUnion
memberstates.Topreventpotentialharmtohumanhealth
andtheenvironment,theproductmustbedisposedofin
anapprovedandenvironmentallysaferecyclingprocess.
Forinformationaboutyournearestdesignatedcollection
point,contactyourlocalauthorityresponsibleforaste
disposal.Businessesshouldcontacttheproductsupplierfor
informationabouthotodisposeofthisproductcorrectly.
Thisproductcompliesiththerequirementsof
Directive2011/65/EUontherestrictionoftheuseof
certainhazardoussubstancesinelectricalandelectronic
equipment(RoHS).
China
Thisproductcompliesiththerequirementsof
SJ/T11364-2014,Markingfortherestrictionofhazardous
substancesinelectricalandelectronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr-
(VI))
多溴
联苯
(PB-
B)
多溴
二苯
醚
(PB-
DE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中
的含量均在GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质
材料中的含量超出GB/T26572标准规定的限量要
求。
Contactinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
axis.com
Warrantyinformation
ForinformationaboutAxis’productarrantyandthereto
relatedinformation,gotoaxis.com/warranty
Support
Shouldyourequireanytechnicalassistance,pleasecontact
yourAxisreseller.Ifyourquestionscannotbeansered
immediately,yourresellerillforardyourqueriesthrough
theappropriatechannelstoensurearapidresponse.Ifyou
areconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase,
searchbyproduct,category,orphrase
•reportproblemstoAxissupportstaffbylogginginto
yourprivatesupportarea
•chatithAxissupportstaff
•visitAxisSupportataxis.com/support
Learnmore!
VisitAxislearningcenteraxis.com/academyforuseful
trainings,ebinars,tutorialsandguides.

AXISQ16NetworkCameraSeries
Packagecontents
•AXISQ1645/Q1647NetorkCamera
•Camerastand
•AllenkeyResitorx20
•Printedmaterials
-InstallationGuide(thisdocument)
-Extraserialnumberlabel(x2)
-AVHSAuthenticationkey
7
EN

AXISQ16NetworkCameraSeries
Productoverview
1StatusLEDindicator
2Lens
3Networkconnector(PoE)
4Controlbutton(1)
Functionbutton(2)
6microSDCardslot
7Audioin
8Audioout
9I/Oconnector
10Irisconnector
11Powerconnector
12PowerLEDindicator
13NetworkLEDindicator
14RS48/RS422connector
8

AXISQ16NetworkCameraSeries
Howtoinstalltheproduct
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinhichthe
productistobeused,ashieldednetorkcable(STP)maybeappropriateorrequired.Any
netorkcablesthatareroutedoutdoorsorindemandingelectricalenvironmentsshallbe
shielded(STP)andintendedfortheirspecicuse.
Note
•Makesurethatthematerialisstrongenoughtosupporttheeightofthecamera.
•Formoretechnicalspecications,seethecamera’sdatasheet,availableonwww.axis.com
1.Preparetheallorceilingforinstallationofthestand.Usethestandasatemplateand
marktheholesbeforedrilling.
2.Routethenetorkcablethroughtheallorceiling.Leaveapproximately30cm(11.8
in)ofcableforconnectingthecamera.
3.Ifconnectinganauxiliarydevice,forexampleanI/O,audio,orexternalpoerdevice,
leaveapproximately30cm(11.8in)ofcableforconnectingthecamera.
4.Installthestandontheallorceilingandmakesurethatthescresandplugsare
appropriateforthematerial(e.g.ood,metal,sheetrock,stone).
5.Installthecameraonthestandandtightenthetripodscre.
6.Optionallyconnectanactivespeakerand/orexternalmicrophone.
7.Connectthecameratothenetorkusingashieldednetorkcable.
8.Connectpoer,usingoneofthemethodslistedbelo:
-PoE(PoeroverEthernet).PoEisautomaticallydetectedhenthenetork
cableisconnected.
-Connectanexternalpoeradaptertothepoerconnectorblock.See
Connectors.
9.CheckthattheindicatorLEDsindicatethecorrectconditions.Seethetableonformore
details.NotethattheStatusLEDcanbeconguredtobeunlitduringnormaloperation.
10.OptionallyinsertamicroSDcard(notincluded)intotheSDcardslot.
11.AimthecameraintherightdirectionandusethesuppliedAllenkeyResitorx20to
tightentheballjoint.
NO NO
NOTICE TICE TICE
Topreventcorruptionofrecordings,theSDcardshouldbeunmountedbeforeitisejected.
Tounmount,gotoSettingsSystemStorageinthecameraebinterface.
Howtoaccesstheproduct
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproducts
onthenetorkandassigningthemIPaddressesinWindos®.Bothapplicationsarefreeandcan
bedonloadedfromaxis.com/support
9
EN

AXISQ16NetworkCameraSeries
Theproductcanbeusediththefolloingbrosers:
•ChromeTM(recommended),Firefox®,Edge®,orOpera®ithWindos®
•ChromeTM(recommended)orSafari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
Tondoutmoreabouthotousetheproduct,seetheUserManualavailableataxis.com
Ifyouneedmoreinformationaboutrecommendedbrosers,gotoaxis.com/browser-support
Howtoadjustfocusandzoom
Ifthecameraismountedsothatyoucannotlookattheimageandaccessthelensatthesame
time,usetheFocusAssistant,see.
1.GototheImagetabintheproduct'sebpage.
2.AdjustZoom.
3.ClickAutofocus.
Howtoreplacethelens
1.Stopallrecordingsanddisconnectpoerfromtheproduct.
2.Disconnectthelenscableandremovethestandardlens.
3.Attachthenelensandconnectthelenscable.
4.Reconnectthepoer.
5.GototheImagetabintheproduct’sebpageandselecttheP-Irislensyouhave
installed.
Note
IfyouuseaDCirislens,selectGenericDCIris.
6.Adjustthezoomandfocus.
Howtoadjustfocusandzoomforoptionallenses
Ifthecameraismountedsothatyoucannotlookattheimageandaccessthelensatthesame
time,usetheFocusAssistant,see.
1.GototheImagetabintheproduct'sebpage.
2.Loosenthezoomandfocuspullersonthelensbyturningthemcounter-clockise.See
Productoverview.
3.Movethepullerstosetzoomandfocusandcheckthequalityoftheimageintheimage
indo.
10