Axis P5514 PTZ User manual

AXISP5514PTZNetworkCamera
UserManual

AboutthisDocument
Thismanualisintendedforadministratorsandusersof
AXISP5514/P5515PTZDomeNetworkCamera,andisalicableto
rmware5.85andlater.Itincludesinstructionsforusingandmanaging
theroductonyournetwork.Previousexerienceofnetworking
willbeofusewhenusingthisroduct.SomeknowledgeofUNIXor
Linux-basedsystemsmayalsobeusefulwhendeveloingshellscrits
andalications.Laterversionsofthisdocumentwillbeostedat
www.axis.com.Seealsotheroduct’sonlinehel,availablethrough
theweb-basedinterface.
LegalConsierations
Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisroductforsurveillanceuroses.
Thisroductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Tourchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakenintherearationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresonsibleforanytechnicalor
tyograhicalerrorsandreservestherighttomakechangestothe
roductandmanualswithoutriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimlied
warrantiesofmerchantabilityandtnessforaarticularurose.Axis
CommunicationsABshallnotbeliablenorresonsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,erformance
oruseofthismaterial.Thisroductisonlytobeusedforitsintended
urose.
IntellectualPropertyRights
AxisABhasintellectualroertyrightsrelatingtotechnologyembodied
intheroductdescribedinthisdocument.Inarticular,andwithout
limitation,theseintellectualroertyrightsmayincludeoneormore
oftheatentslistedatwww.axis.com/patent.htmandoneormore
additionalatentsorendingatentalicationsintheUSandother
countries.
Thisroductcontainslicensedthird-artysoftware.Seethemenuitem
“About”intheroduct’suserinterfaceformoreinformation.
ThisroductcontainssourcecodecoyrightAleComuter,
Inc.,underthetermsofAlePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentMoications
Thisequimentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequimentcontains
nouser-serviceablecomonents.Unauthorizedequimentchangesor
modicationswillinvalidateallalicableregulatorycertications
andarovals.
TraemarkAcknowlegments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkalicationsofAxisABinvarious
jurisdictions.Allothercomanynamesandroductsaretrademarksor
registeredtrademarksoftheirresectivecomanies.
Ale,Boa,Aache,Bonjour,Ethernet,InternetExlorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftheresectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImlementersCororation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.
RegulatoryInformation
Europe
ThisroductcomlieswiththealicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticComatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acoyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequimenthasbeendesignedandtestedtofulllalicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagnetichenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequimenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomlywiththelimitsforaClassAdigitaldevice,
ursuanttoart15oftheFCCRules.Theselimitsaredesignedto
rovidereasonablerotectionagainstharmfulinterferencewhenthe
equimentisoeratedinacommercialenvironment.Thisequiment
generates,uses,andcanradiateradiofrequencyenergyand,ifnot
installedandusedinaccordancewiththeinstructionmanual,may
causeharmfulinterferencetoradiocommunications.Oerationofthis
equimentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexense.Theroductshallbeconnectedusingashieldednetwork
cable(STP)thatisroerlygrounded.
Canada
ThisdigitalaaratuscomlieswithCANICES-3(ClassA).Theroduct
shallbeconnectedusingashieldednetworkcable(STP)thatis
roerlygrounded.Cetaareilnumériqueestconformeàlanorme
NMBICES-3(classeA).Leroduitdoitêtreconnectéàl'aided'uncâble
réseaublindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theroductshallbe
connectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisroductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisroductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequimentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theroductshall
beconnectedusingashieldednetworkcable(STP)thatisroerly
grounded.Notice!ThisisaClassAroduct.Inadomesticenvironment
thisroductmaycauseRFinterference,inwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사용
자는이점을주의하시기바라며,가정외의지역에서사용하는
것을목적으로합니다.적절히접지된STP(shieldedtwistedair)
케이블을사용하여제품을연결하십시오.
Safety
ThisroductcomlieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquiment.Ifitsconnectingcablesareroutedoutdoors,
theroductshallbegroundedeitherthroughashieldednetworkcable
(STP)orotheraroriatemethod.

Battery
TheAxisroductusesa3.0VCR2032lithiumbatteryastheower
sulyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisbatterywilllastforaminimumofveyears.
LowbatteryoweraffectstheoerationoftheRTC,causingittoreset
ateveryower-u.Whenthebatteryneedsrelacing,alogmessage
willaearintheroduct’sserverreort.Formoreinformationabout
theserverreort,seetheroduct´ssetuagesorcontactAxissuort.
Thebatteryshouldnotberelacedunlessrequired,butifthebattery
doesneedrelacing,contactAxissuortatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexlosionifthebatteryisincorrectlyrelaced.
•Relaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disoseofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalanRecycling
Whenthisroducthasreachedtheendofitsusefullife,disoseof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionoint,contactyourlocalauthority
resonsibleforwastedisosal.Inaccordancewithlocallegislation,
enaltiesmaybealicableforincorrectdisosalofthiswaste.
Europe
Thissymbolmeansthattheroductshallnotbedisosedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequiment(WEEE)isalicablein
theEuroeanUnionmemberstates.Toreventotentialharmto
humanhealthandtheenvironment,theroductmustbedisosed
ofinanarovedandenvironmentallysaferecyclingrocess.For
informationaboutyournearestdesignatedcollectionoint,contact
yourlocalauthorityresonsibleforwastedisosal.Businessesshould
contacttheroductsulierforinformationabouthowtodisose
ofthisroductcorrectly.
ThisroductcomlieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequiment(RoHS).
China
Thisroductcomlieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,leasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughthearoriatechannelsto
ensurearaidresonse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareudates
•ndanswerstoresolvedroblemsintheFAQdatabase.Search
byroduct,category,orhrase
•reortroblemstoAxissuortstaffbyloggingintoyourrivate
suortarea
•chatwithAxissuortstaff
•visitAxisSuortatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP5514PTZNetworkCamera
TableofContents
SafetyInformation6
HazardLevels...................................................6
OtherMessageLevels............................................6
HardwareOverview7
ConnectorsandButtons..........................................8
LEDIndicators..................................................10
AccesstheProduct11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................1 1
SettheRootPassword...........................................12
TheLiveViewPage..............................................12
MediaStreams16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
SetUptheProduct19
BasicSetu....................................................19
VideoandAudio................................................20
SetUVideoStreams............................................20
StreamProles.................................................21
ONVIFMediaProles............................................22
CameraSettings................................................22
Overlay........................................................23
SetUAudio...................................................25
AudioClis....................................................27
ConguretheLiveViewPage28
PTZ(PanTiltZoom)30
PresetPositions.................................................30
Gatekeeer....................................................30
GuardTour.....................................................31
OSDIZones....................................................31
Advanced......................................................31
ControlQueue..................................................33
Detectors34
MotionDetection...............................................34
AudioDetection................................................35
Applications36
AlicationLicenses.............................................36
UloadAlication..............................................36
AlicationConsiderations........................................36
Events38
SetUActionRules.............................................38
AddReciients..................................................40
CreateSchedules................................................42
SetURecurrences..............................................42
Recordings43
FindRecordings.................................................43
PlayRecording..................................................43
ExortVideoCli................................................44
ContinuousRecording............................................44
Languages45
SystemOptions46
Security.......................................................46
Date&Time....................................................48
Network.......................................................49
Storage.......................................................54
Ports&Devices.................................................57
Maintenance...................................................57
Suort.......................................................58
Advanced......................................................58
4

AXISP5514PTZNetworkCamera
TableofContents
ResettoFactoryDefaultSettings...................................59
Multi-ConnectorCable(soldseparately)60
Troubleshooting61
ChecktheFirmware.............................................61
UgradetheFirmware...........................................61
Symtoms,PossibleCausesandRemedialActions.....................61
TechnicalSpecications65
Connectors....................................................67
PerformanceConsiderations.......................................67
5

AXISP5514PTZNetworkCamera
SafetyInformation
SafetyInformation
HazarLevels
DANGER
Indicatesahazardoussituationwhich,ifnotavoided,willresultindeathorseriousinjury.
WARNING
Indicatesahazardoussituationwhich,ifnotavoided,couldresultindeathorseriousinjury.
CAUTION
Indicatesahazardoussituationwhich,ifnotavoided,couldresultinminorormoderateinjury.
NO NO
NOTICE TICE TICE
Indicatesasituationwhich,ifnotavoided,couldresultindamagetoroerty.
OtherMessageLevels
Imortant
Indicatessignicantinformationwhichisessentialfortheroducttofunctioncorrectly.
Note
Indicatesusefulinformationwhichhelsingettingthemostoutoftheroduct.
6

AXISP5514PTZNetworkCamera
HarwareOverview
HarwareOverview
NO NO
NOTICE TICE TICE
Makesurethedomeisattachedinoerationmode,otherwisefocusmaybeaffected.
Donotointthecameralenstowardthesunorotherhigh-intensityradiationsourcesasthiscouldcausedamageto
thecamera.
1
6789
2
3
4
5
1ealingring
2Topcover
3Dome
4Domering
5Domeringscrews(8x)
6tatusindicatorLED
7Controlbutton
8Dcardslot
9Restartbutton
7

AXISP5514PTZNetworkCamera
HarwareOverview
1
2
3
4
5
6
7
8
9
10
13
12
17
11
14
15
16
1Mountingplate
2Mountingplatescrews(3x)
3Bracketarm(3x)
4Bracketarmscrew(3x)andwasher(3x)
5Mountingbracket
6Trimring
7afetywire
8Unitholders(3x)
9Camerabaselid
10Camerabaselidscrews(4x)
11Hookforsafetywire
12Partnumber(P/N)&erialnumber(/N).erialnumbermayberequiredduringinstallation.
13Cabletracks
14Multi-connector
15Topcoverscrews(4x)
16Topcover
17Rubbergasket
ConnectorsanButtons
Fortechnicalsecications,seepage65.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theroductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheroducttothenetworkshall
beintendedfortheirsecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.
8

AXISP5514PTZNetworkCamera
HarwareOverview
SDCarSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotuseshartoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Toreventdatacorrution,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisroductsuortsSD/SDHC/SDXCcards(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolbutton,seeHardwareOverviewonpage7.
Thecontrolbuttonisusedfor:
•Resettingtheroducttofactorydefaultsettings.Seepage59.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage50.Toconnect,ressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage50.Toconnect,ressandholdthebuttonforabout3seconds.
RestartButton
Presstherestartbuttontorestarttheroduct.
Multi-ConnectorCable(solseparately)
WhenconnectingexternalequimenttotheAxisroduct,amulti-connectorcable(availablefromAxis)isrequiredinorderto
maintaintheroduct’sIPrating.Themulti-connectorcablecanbeurchasedfromyourAxisreseller.
Connectthemulti-connectorcabletotheroduct’smulti-connector.Tolocatethemulti-connector,seeHardwareOverviewonpage
7.Thecablerovidesthefollowingconnectors:
Powerconnector-3-interminalblockusedforowerinut.Seeimagebelow.UseaSafetyExtraLowVoltage(SELV)comliant
limitedowersource(LPS)witheitheraratedoututowerlimitedto≤100Woraratedoututcurrentlimitedto≤5A.
Audioin(pink)-3.5mminutforamonomicrohone,oraline-inmonosignal(leftchannelisusedfromastereosignal).
Audioout(green)-3.5mmoututforaudio(linelevel)thatcanbeconnectedtoaublicaddress(PA)systemoranactiveseaker
withabuilt-inamlier.Astereoconnectormustbeusedfortheaudioout.
I/Oterminalconnector-Usewithexternaldevicesincombinationwith,forexamle,tameringalarms,motiondetection,event
triggering,timelaserecordingandalarmnotications.Inadditiontothe0VDCreferenceointandower(DCoutut),theI/O
connectorrovidestheinterfaceto:
•Digitaloutut—ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®AlicationProgrammingInterface,oututbuttonsontheLiveViewageorbyanActionRule.Theoutut
willshowasactive(shownunderSystemOptions>Port&Devices>PortStatus)ifthealarmdeviceisactivated.
•Digitalinut—Analarminutforconnectingdevicesthatcantogglebetweenanoenandclosedcircuit,for
examle:PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesand
theinutbecomesactive(shownunderSystemOptions>Port&Devices>PortStatus).
FunctionPinNotesSpecications
0VDC(-)1
DCoutut2Canbeusedtoowerauxiliaryequiment.
Note:Thisincanonlybeusedasowerout.
3.3VDC
Maxload=250mA
9

AXISP5514PTZNetworkCamera
HarwareOverview
Digitalinut–Connecttoin1toactivate,orleave
oating(unconnected)todeactivate.
0tomax40VDC
Congurable(Inut
orOutut)
3–6
Digitaloutut–Connectedtoin1whenactivated,
oating(unconnected)whendeactivated.Ifusedwith
aninductiveload,e.g.arelay,adiodemustbeconnected
inarallelwiththeload,forrotectionagainstvoltage
transients.
0tomax40VDC,oen
drain,100mA
Foranexamlediagram,seeConnectionDiagramsonpage67.
I/Oconnector
12 3 4 5 6
DCowerinutACowerinut
LEDInicators
StatusLEDIndication
UnlitConnectionandnormaloeration.
GreenShowssteadygreenfor10secondsfornormaloerationafterstartucomleted.
AmberSteadyduringstartu.Flashesduringrmwareugrade.
Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.
10