Axis Q1635 User manual

AXISQ1635FixedNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersoftheAXISQ1635
NetworkCamera,andisapplicaletormware5.55andlater.It
includesinstructionsforusingandmanagingtheproductonyour
network.Previousexperienceofnetworkingwilleofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-asedsystems
mayalsoeenecial,fordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillepostedtotheAxiswesite,
asrequired.Seealsotheproduct’sonlinehelp,availaleviathe
we-asedinterface.
LealConsiderations
Videoandaudiosurveillancecaneregulatedylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregioneforeusing
thisproductforsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehaseentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannoteheldresponsileforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,utnotlimitedto,theimplied
warrantiesofmerchantailityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotelialenorresponsileforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytoeusedforitsintended
purpose.
IntellectualPropertyRihts
AxisABhasintellectualpropertyrightsrelatingtotechnologyemodied
intheproductdescriedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“Aout”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePulicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailalefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmusteinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-servicealecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicaleregulatorycertications
andapprovals.
TrademarkAcknowledments
AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-asedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesoroth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesoroth.
ReulatoryInformation
Europe
ThisproductcomplieswiththeapplicaleCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatiility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage3.
•RestrictionsofHazardousSustances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymayeotainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromaneticCompatibility(EMC)
Thisequipmenthaseendesignedandtestedtofulllapplicale
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Usinganunshieldednetworkcable(UTP)–Thisequipmenthas
eentestedusinganunshieldednetworkcale(UTP)andfoundto
complywiththelimitsforaClassAdigitaldevice,pursuanttopart
15oftheFCCRules.Theselimitsaredesignedtoprovidereasonale
protectionagainstharmfulinterferencewhentheequipmentis
operatedinacommercialenvironment.Thisequipmentgenerates,
uses,andcanradiateradiofrequencyenergyand,ifnotinstalledand
usedinaccordancewiththeinstructionmanual,maycauseharmful
interferencetoradiocommunications.Operationofthisequipmentina
residentialareaislikelytocauseharmfulinterferenceinwhichcase
theuserwillerequiredtocorrecttheinterferenceathisownexpense.
Usingashieldednetworkcable(STP)–Thisequipmenthasalso
eentestedusingashieldednetworkcale(STP)andfoundtocomply
withthelimitsforaClassBdigitaldevice,pursuanttopart15ofthe
FCCRules.Theselimitsaredesignedtoprovidereasonaleprotection
againstharmfulinterferenceinaresidentialinstallation.This
equipmentgenerates,usesandcanradiateradiofrequencyenergyand,
ifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisno
guaranteethatinterferencewillnotoccurinaparticularinstallation.If
thisequipmentdoescauseharmfulinterferencetoradioortelevision
reception,whichcanedeterminedyturningtheequipmentoffand
on,theuserisencouragedtotrytocorrecttheinterferenceyoneor
moreofthefollowingmeasures:
•Reorientorrelocatethereceivingantenna.
•Increasetheseparationetweentheequipmentandreceiver.
•Connecttheequipmentintoanoutletonacircuitdifferentfrom
thattowhichthereceiverisconnected.
•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Toeusedinaresidentialareaorademandingelectricalenvironment,
theproductshalleconnectedusingashieldednetworkcale(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shalleconnectedusingashieldednetworkcale(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâleréseaulindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofEN55022.Theproductshalle
connectedusingashieldednetworkcale(STP)thatisproperly
grounded.
Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.
Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
econnectedusingashieldednetworkcale(STP)thatisproperly
grounded.

apan
この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。
Korea
이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.
Safety
ThisproductcomplieswithIEC/EN/UL60950-1,SafetyofInformation
TechnologyEquipment.Ifitsconnectingcalesareroutedoutdoors,
theproductshallegroundedeitherthroughashieldednetworkcale
(STP)orotherappropriatemethod.
Thepowersupplyusedwiththisproductshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
TheAxisproductusesa3.0VBR/CR2032lithiumatteryasthepower
supplyforitsinternalreal-timeclock(RTC).Undernormalconditions
thisatterywilllastforaminimumofveyears.
LowatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whentheatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationaout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.
Theatteryshouldnotereplacedunlessrequired,utiftheattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.
WARNING
•Riskofexplosioniftheatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalatteryoraatterywhichis
recommendedyAxis.
•Disposeofusedatteriesaccordingtolocalregulationsor
theatterymanufacturer'sinstructions.
DisposalandRecyclin
Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationaout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsileforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmayeapplicaleforincorrectdisposalofthiswaste.
Europe
Thissymolmeansthattheproductshallnotedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicalein
theEuropeanUnionmemerstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaoutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsileforwastedisposal.Businessesshould
contacttheproductsupplierforinformationaouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussustancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannoteansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedprolemsintheFAQdataase.Search
yproduct,category,orphrase
•reportprolemstoAxissupportstaffyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff(selectedcountriesonly)
•visitAxisSupportatwww.axis.com/techsup/
LearnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
weinars,tutorialsandguides.

AXISQ1635FixedNetworkCamera
TableoContents
HardwareOverview..........................................6
ConnectorsandButtons..........................................7
LEDIndicators..................................................8
StatusLEDBehaviorforFocusAssistant.............................9
BuzzerSignalforFocusAssistant...................................9
StatusLEDBehaviorandBuzzerSignalforLevellingAssistant...........9
ReplacetheLens................................................10
AccesstheProduct..........................................11
AccessfromaBrowser...........................................11
AccessfromtheInternet..........................................11
SettheRootPassword...........................................12
TheLiveViewPage..............................................12
MediaStreams.............................................16
HowtoStreamH.264............................................16
MJPEG........................................................16
AXISMediaControl(AMC)........................................16
AlternativeMethodsofAccessingtheVideoStream....................17
AccessAudioStreams............................................18
SetUptheProduct..........................................19
BasicSetup....................................................19
AdjustFocus...................................................19
FocusAssistant.................................................20
VideoandAudio............................................21
SetUpVideoStreams............................................21
StreamProles.................................................23
CameraSettings................................................23
ViewArea.....................................................26
Overlay........................................................27
PrivacyMask...................................................29
Focus.........................................................29
SetUpAudio...................................................30
AudioClips....................................................31
ConguretheLiveViewPage.................................32
PTZ(PanTiltZoom).........................................34
PresetPositions.................................................34
GuardTour.....................................................34
Advanced......................................................34
InstallPTZDriver................................................35
ControlQueue..................................................35
Detectors..................................................36
CameraTampering..............................................36
ShockDetection................................................36
MotionDetection...............................................36
AudioDetection................................................38
Applications...............................................39
ApplicationLicenses.............................................39
InstallApplication...............................................39
ApplicationConsiderations........................................39
Events....................................................41
SetUpActionRules.............................................41
AddRecipients..................................................43
CreateSchedules................................................45
SetUpRecurrences..............................................45
Recordings.................................................46
RecordingList..................................................46
ContinuousRecording............................................46
Languages.................................................48
SystemOptions.............................................49
Security.......................................................49
Date&Time....................................................51
Network.......................................................52
4

AXISQ1635FixedNetworkCamera
TableoContents
Storage.......................................................57
Ports&Devices.................................................58
Maintenance...................................................59
Support.......................................................60
Advanced......................................................60
ResettoFactoryDefaultSettings...................................61
Troubleshooting............................................62
ChecktheFirmware.............................................62
UpgradetheFirmware...........................................62
Symptoms,PossileCausesandRemedialActions.....................63
TechnicalSpecications......................................66
Connectors....................................................69
PerformanceConsiderations.......................................71
5

AXISQ1635FixedNetworkCamera
HardwareOverview
HardwareOverview
12
11
13 14 15 16
5
6
7
8
9
10
1
4
3
2
1.tatusLEDindicator
2.Focusring
3.Lockscrewforfocusring
4.Zoompuller
5.I/Oconnector
6.Irisconnector
7.Powerconnector
8.PowerLEDindicator
9.NetworkLEDindicator
10.R485/R422connector
11.Networkconnector(PoE)
12.Controlbutton(1)
13.Functionbutton(2)
14.microDCardslot
15.Audioin
16.Audioout
6

AXISQ1635FixedNetworkCamera
HardwareOverview
Important
IftheAxisproductisinstalledinanexternalcamerahousing,leaveanunostructedcylinder-shapedzonewithØ85mm(33/8in)
aroundthelenstoenalelensmovementswithinthehousing.
>Ø85 mm (3 3/8 in)
>Ø85 mm (3 3/8 in)
>Ø85 mm (3 3/8 in)
ConnectorsandButtons
Fortechnicalspecications,seepage66.
NetworkConnector
RJ45EthernetconnectorwithPoweroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Duetolocalregulationsortheenvironmentalandelectricalconditionsinwhichtheproductistoeused,ashieldednetwork
cale(STP)mayeappropriateorrequired.Allcalesconnectingtheproducttothenetworkandthatareroutedoutdoors
orindemandingelectricalenvironmentsshalleintendedfortheirspecicuse.Makesurethatthenetworkdevices
areinstalledinaccordancewiththemanufacturer’sinstructions.Forinformationaoutregulatoryrequirements,see
ElectromagneticCompatibility(EMC)onpage2.
I/OConnector
Usewithexternaldevicesincominationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:
•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescaneactivatedythe
VAPIX®ApplicationProgrammingInterface,outpututtonsontheLiveViewpageoryanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.
•Digitalinput–Analarminputforconnectingdevicesthatcantoggleetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputecomes
active(shownunderSystemOptions>Ports&Devices).
PowerConnector
2-pinterminallockforpowerinput.UseaSafetyExtraLowVoltage(SELV)compliantlimitedpowersource(LPS)witheitherarated
outputpowerlimitedto≤100Woraratedoutputcurrentlimitedto≤5A.
MiniDCconnector.Usethesuppliedadapter.
7

AXISQ1635FixedNetworkCamera
HardwareOverview
AudioConnector
TheAxisproducthasthefollowingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcaneconnectedtoapulicaddress(PA)systemoran
activespeakerwithauilt-inamplier.Astereoconnectormusteusedforaudioout.
RS485/RS422Connector
TwoterminallocksforRS485/RS422serialinterfaceusedtocontrolauxiliaryequipmentsuchasPTZdevices.
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.Topreventdatacorruption,theSDcardshouldeunmountedeforeremoval.Tounmount,gotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcard(notincluded).
ForSDcardrecommendations,seewww.axis.com
ControlButton
Forlocationofthecontrolutton,seeHardwareOverviewonpage6.
Thecontroluttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage61.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage53.Toconnect,pressandholdtheuttonforaout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage53.Toconnect,pressandholdtheuttonforaout3seconds.
FunctionButton
Thefunctionuttonhasmultiplefunctions:
•Levellingassistant–Thisfunctionhelpstoensurethecameraislevel.Presstheuttonforaout3secondstostartthe
levellingassistantandpressagaintostopthelevelingassistant.ThestatusLED(see)anduzzersignal(seepage9)assist
levellingofthecamera.Thecameraislevelwhentheuzzereepscontinuously.
•Focusassistant–ThisfunctionisusedforenalingtheFocusAssistant.Toenalethefocusassistant,pressandvery
quicklyreleasetheutton.Pressagaintostopthefocusassistant.Formoreinformation,seetheInstallationGuide.
LEDIndicators
Note
•TheStatusLEDcaneconguredtoeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcaneconguredtoashwhileaneventisactive.
•TheStatusLEDcaneconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
8

AXISQ1635FixedNetworkCamera
HardwareOverview
StatusLEDIndication
GreenSteadygreenfornormaloperation.
AmerSteadyduringstartupandwhenrestoringsettings.
Note
TheNetworkLEDcanedisaledsothatitdoesnotashwhenthereisnetworktrafc.Tocongure,gotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
NetworkLEDIndication
GreenSteadyforconnectiontoa100Mit/snetwork.Flashesfornetworkactivity.
AmerSteadyforconnectiontoa10Mit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
Note
ThePowerLEDcaneconguredtoeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports&
Devices>LED.Seetheonlinehelpformoreinformation.
PowerLEDIndication
GreenNormaloperation.
AmerFlashesgreen/amerduringrmwareupgrade.
StatusLEDBehaviorforFocusAssistant
ColorIndication
GreenFocusAssistantisenaled
Thelensisoptimallyadjusted
AmerThecamerahaseenmoved,oranojecthaseeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensislessoptimallyadjusted.
RedThecamerahaseenmoved,oranojecthaseeninsertedinfrontofthelens.Exitandrestartthe
FocusAssistant.
Thelensispoorlyadjusted.
BuzzerSinalforFocusAssistant
BuzzerLens
FastintervalOptimallyadjusted
MediumintervalLessoptimallyadjusted
SlowintervalPoorlyadjusted
StatusLEDBehaviorandBuzzerSinalforLevellinAssistant
ForinformationontheFunctionuttonusedforlevellingthecamera,seeConnectorsandButtons.
Pressandholdthefunctionutton(2)formorethantwosecondstolevelthecamera.
•Whenthecameraislevel,othLEDsaresteadygreen,andtheeepiscontinuous.
9

AXISQ1635FixedNetworkCamera
HardwareOverview
•Whenthecameraisnotlevel,theLEDsashacominationofred,greenandorange,andtheeepoccursatslowintervals.
BothLEDsrieyashgreentoindicatethatthelevellingisgettingetter.
ReplacetheLens
ItispossiletouseoptionallensesfortheAxisproduct.
Toreplacethelens:
1.Disconnecttheiriscale.
2.Unscrewthestandardlens.
3.Attachandscrewonthenewlens.
Tochangetheirisconguration:
1.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
2.ClickEdit.
3.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
TochangetheiriscongurationforP-irislensesnotlistedinthedrop-downlist:
1.Downloadtheiriscongurationlefromwww.axis.com
2.GotoSetup>VideoandAudio>CameraSettings.Iriscongurationshowsthecurrentcongurediristype.
3.InIrisconguration:ClickEdit.
4.GototheUploadta.
5.ClickBrowseandselectthecongurationle.
6.ClickUpload.TheinstalledirislensshouldnoweincludedintheIrisSelectiondrop-downlist.
7.Selecttheinstalledirislensfromthedrop-downlistandclickOK.
Note
•IfyouselectaDCiriscongurationleforaP-irislens,anerrormessagewillappearelowtheiriscongurationtypeinthe
CameraSettingspage.ForcustomDCIrislenses,selectGenericDCIrisoption.
•Thereisnoneedtorestarttheproductafterchangingthelens.However,theproductmusterestartedifyouare
interchangingetweenaP-iris,DC-Irisorxed/manualirislens.Inordertosetthefocusandpositionthelens,the
productmusteconnectedtothenetwork.
10

AXISQ1635FixedNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.
Theproductcaneusedwithmostoperatingsystemsandrowsers.Therecommendedrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®and
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage66.
ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisaletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streamsandforaudio.
•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcaneconguredtouseaJavaapplet
forviewingMotionJPEG.
AccessfromaBrowser
1.Startarowser(Chrome,InternetExplorer,Firefox,Safari).
2.EntertheIPaddressorhostnameoftheAxisproductintherowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX),clickontheBonjourtaandselecttheproductfromthedrop-downlist.
IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationaouthowto
discoverandassignanIPaddress,seetheInstallationandManagementSoftwareCDorthedocumentAssignanIPAddress
andAccesstheVideotreamonAxisSupportweatwww.axis.com/techsup
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrste
congured.Forinstructions,seeettheRootPasswordonpage12.
4.Theproduct’sLiveViewpageopensinyourrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
Onceconnected,theAxisproductisaccessileonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enaletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenaledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.
Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage54.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopics,visittheAxisSupportweatwww.axis.com/techsup
11

AXISQ1635FixedNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.
Topreventnetworkeavesdropping,therootpasswordcanesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcetweenwerowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage49.
Thedefaultadministratorusernamerootispermanentandcannotedeleted.Ifthepasswordforrootislost,theproductmuste
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage61.
TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreated,enalingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnoweencongured.
SetPowerLineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlyechangedfromPlainCong(seepage61)
oryresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
PTZMode
PTZmodeissetthersttimetheAxisproductisaccessedandcanonlyechangedyresettingtheproducttofactorydefault.
DigitalPTZisthedefaultmodeandshouldeusedwhenapan/tiltmotorisnotused.
Ifthecameraismountedtoapan/tiltmotor,selectUploadablePTZdriver.ForinformationaouthowtouploadaPTZdriver,see
InstallPTZDriveronpage35.
ConureCaptureMode
CapturemodedenesthemaximumresolutionandmaximumframerateavailaleintheAxisproduct.Thecapturemodesettingalso
affectsthecamera’sangleofview.
Selectthedesiredcapturemodefromthedrop-downlistandclickOK.
SeealsoCaptureModeonpage23.
TheLiveViewPae
ThecontrolsandlayoutoftheLiveViewpagemayhaveeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailalecontrol.
12

AXISQ1635FixedNetworkCamera
AccesstheProduct
ControlsontheLiveViewPae
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailaleinMJPEG.
ClickWDRontoenaleWDRinintenseacklightconditions.ClickWDRofftodisaleWDRinlowlight
conditionsforoptimalexposure.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformationaouthow
tocongurestreamproles,seepage23.
ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationaouthowto
enaleandcongureoutpututtons,seepage33.
ClicktheActive/Inactiveuttonstomanuallyactivateandinactivetheproduct’soutputport.Forinformation
aouthowtoenaleandcongureoutpututtons,seepage33.
TheManualTriggeruttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformationaouthowto
congureandenaletheutton,seeManualTriggeronpage13.
ClickSnapshottosaveasnapshotofthevideoimage.Thisuttonisprimarilyintendedforusewhenthe
AXISMediaControlviewertoolarisnotavailale.EnalethisuttonfromLiveViewCong>ActionButtons.
ClickDefogtoenaleordisaletheDefogfeature.FormoreinformationseeEnableDefogonpage24.
TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlayutton.
ManualTrier
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexampleeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlist,selectInputSignal.
4.Fromtheseconddrop-downlist,selectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
Formoreinformationaoutactionrules,seeEventsonpage41.
13

AXISQ1635FixedNetworkCamera
AccesstheProduct
ToshowthemanualtriggeruttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtons,selectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolarisavailaleinInternetExploreronly.SeeAXIMediaControl(AMC)onpage16formore
information.Thetoolardisplaysthefollowinguttons:
ThePlayuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStoputtonstopsthemediastream.
TheSnapshotuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanespecied
intheAMCControlPanel.
ClicktheViewFullScreenuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyoardtocancelfullscreenview.
TheRecorduttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canespeciedintheAMCControlPanel.EnalethisuttonfromLiveViewCong>ViewerSettings.
AMCAudioControls
AMCaudiouttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Theuttonsareonlyvisilewhen
audioisenaled.
Speakerbutton—Clicktoturnthespeakersonoroff.
Microphonebutton–Clicktomuteorunmutethemicrophone.Inimplex-speakeronlymode,theMicrophoneandTalk
uttonsmustotheactivetosendaudiototheAxisproduct.Clickeitheruttontostopaudiotransmission.
Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.
Half-duplexmode
TheTalk/Listenbuttonisusedtoswitchetweensendingandreceivingaudio.Theuttoncanecongured
fromtheAudiotaintheAMCControlpanel:
•Push-To-Talkmode:Clickandholdtheuttontotalk/send.Releasetheuttontolisten.
•Togglemode:Clickoncetoswitchetweentalkingandlistening.
implex–speakeronlymode
Tosendaudio,theTalkandMicrophoneuttonsmustotheactive.Clickeitheruttontostopaudio
transmission.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenale/disalecontrolsforspeciedusersunder
SystemOptions>Security>Users.
Note
ThesecontrolsareavailaleifdigitalPTZisenaledintheselectedviewareaorifaPTZdriverhaseenuploaded.Formore
informationonviewareas,seeViewAreaonpage26.Formoreinformationonhowtouploadadriver,seeInstallPTZDriver
onpage35.ToswitchetweenthetwooptionsseePTZModeonpage12.
14

AXISQ1635FixedNetworkCamera
AccesstheProduct
ClicktheEmulatejoystickmodeuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodeuttonandclickintheimagetocenterthecameraviewonthatposition.Thecentermode
uttoncouldalsoeusedtozoominonaspecicarea.Clickintheimageanddragtodrawarectanglesurrounding
theareatoemagnied.Tozoomout,rotatethemousewheel.
ClicktheCtrlpaneluttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-deneduttonscanalsoappearintheControlpanel.SeeControlsonpage34.
Toviewaspecicviewareaorpresetposition,selectitfromtheSourcelist.
Focusbar–Clickonapositiononthefocusartosetthefocusposition.Thiswill
disaletheproduct’sautofocus.Tore-enale,usethePTZcontrolpanelwhichis
openedyclickingtheCtrlpanelutton(seeaove).Ifautofocusisenaled,Autois
visilenexttotheFocusbarar,seeelow.Formoreinformationaouttheautofocus
function,seeImageettingsonpage26.
Irisbar–Clickonapositionontheirisartochangethedegreetowhichtheirisis
opened.Thiswilldisaletheproduct’sautoiris.Tore-enale,usethePTZcontrolpanel
whichisopenedyclickingtheCtrlpanelutton(seeaove).Ifautoirisisenaled,
AutoisvisilenexttotheIrisbarar,seeelow.
Important
Adjustingtheirispositionwillaffecttheshutterspeedandgain.Thedefault
settingisrecommended.
ThePTZcontrolscanedisaledunderPTZ>Advanced>Controls,seeControlsonpage34.
15

AXISQ1635FixedNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailale
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideoleymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycaneachievedforagivenitrate.
Decidingwhichcominationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailaleoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttoalwayshaveanup-to-datevideo
stream,evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcaneusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
etunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof10
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofandwidthwhentherearelargenumersof
clientsviewingsimultaneously.Amulticastcannothowever,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossiletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof10
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canechangedandtheoptionsdisaled,tosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohiited.Topurchaseadditionallicenses,contactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsideraleamountsofandwidth,utprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
16

AXISQ1635FixedNetworkCamera
MediaStreams
TheAMCControlPanelcaneusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.
TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessintheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionPEGserverpush(ifsupportedytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontotherowserandsendsdataasandwhenrequired,foraslongasrequired.
•StillPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertoeinstalled.Thefollowingpaths
caneused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscaneused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
17

AXISQ1635FixedNetworkCamera
MediaStreams
Note
•<ip>=IPaddess
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmayepossiletouseotherplayerstoviewtheH.264streamusingthepathsaove,althoughAxisdoesnotguarantee
this.
AccessAudioStreams
TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocaneaccessedinthefollowingways:
•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer
•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscaneused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTMsupportsG.711andAACaudioencoding.Thefollowingpathscaneused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
•TheavaappletsupportssimplexaudiowithG.711encoding.
18

AXISQ1635FixedNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcaneconguredyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldemadeeforeusingtheAxisproduct:
1.Users.Seepage49.
2.TCP/IP.Seepage52.
3.Date&Time.Seepage51.
4.VideoStream.Seepage21.
5.Focus.Seepage29
6.AudioSettings.Seepage30.
TheBasicSetupmenucanedisaledfromSystemOptions>Security>Users.
AdjustFocus
Toadjustthezoomandfocusfollowtheseinstructions:
Note
•SetfocusaspreciselyaspossilewiththefocusringorFocusAssistanteforestartingautomaticnetuning.Using
thefocusringnormallygivestheestresult.
•Theirisshouldalwayseopenedtoitsmaximumwhilefocusing.Thisgivesthesmallestdepthofeldandthusthe
estconditionsforcorrectfocusing.
1.Opentheproduct’shomepageandgotoSetup>BasicSetup>Focus.
2.UndertheBasicta,clickOpeniris.Iftheuttonisinactivetheirisisalreadyopen.
3.Iffocushaseensetefore,clickResettoresettheackfocus.
4.Loosenthezoompullerandthelockscrewforthefocusring(seeHardwareOverviewonpage6)onthelensyturning
themcounter-clockwise.Movethezoompullerandthefocusringtosetzoomandfocusandcheckthequalityofthe
imageintheimagewindow.Ifthecameraismountedsothatyoucannotlookattheimageandmovethezoompullerand
thefocusringatthesametime,usetheFocusAssistantinstead.SeeFocusAssistantonpage20.
5.Re-tightenthezoompullerandthelockscrewforthefocusring.
6.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.
7.ClickEnableiris.Iftheuttonisinactivetheirisisalreadyenaled.
8.Ifneeded,makefurtheradjustmentsundertheAdvancedta.Seetheonlinehelpformoreinformation.
19

AXISQ1635FixedNetworkCamera
SetUptheProduct
FocusAssistant
Note
•Theviewinfrontofthecamerashouldnotechangedduringfocusadjustment(steps5and6).Ifthecameraismoved,orif
angerorotherojectisplacedinfrontofthelens,steps3-7willhavetoerepeated.
•Ifmovementsinfrontofthecameracannoteavoided,theFocusAssistantshouldnoteused.
•IfthecameraismountedsothattheFunctionuttoncannoteaccessed,youcanstillusetheFocusAssistant.Followthe
instructionselowutmountthecameraafterstep4,pressingtheFunctionuttoninsteadandskipstep7.
TofocusyournetworkcamerausingtheFocusAssistant,followsteps1-3underAdjustFocusonpage19eforeyoustartwiththe
stepselow.SeeHardwareOverviewonpage6.
1.Mountorplacethecamerasothatitcannotemoved.
2.Loosenthezoompulleryturningitcounter-clockwise.Movethepullertosetthezoomlevel.Re-tightenthezoompuller.
3.Setthecameratoitsextremedistant-focuspositionylooseningthelockscrewforthefocusringandturningthe
focusringfullycounter-clockwise.
4.PressandquicklyreleasetheFunctionutton.WhentheStatusLEDashesgreen,theFocusAssistantisenaled.
IftheStatusLEDasheseitherredoramereforeyouarealetoadjustthelens,skiptostep7toexittheFocusAssistant
andrepeatsteps3-7.Seethenotesaove.SeetatusLEDBehaviorforFocusAssistantonpage9.
5.Gentlyturnthefocusringclockwiseuntilitstops.
6.Turnthefocusringslowlycounter-clockwiseuntilthestatusindicatorashesgreenoramer(notred).
7.ToexittheFocusAssistant,presstheFunctionuttonagain.TheFocusAssistantisswitchedoffautomaticallyafter
15minutes.
8.Retightenthelockscrewforthefocusring.
9.OpentheLiveViewpageinthewerowserandcheckthequalityoftheimage.
10.OntheFocuspage,clickFine-tunefocusautomaticallyandwaituntilautomaticnetuningiscompleted.
11.ClickEnableiris.Iftheuttonisinactivetheirisisalreadyenaled.
12.Ifneeded,makefurtheradjustmentsundertheAdvancedta.Seetheonlinehelpformoreinformation.
20