Axis Q3517-SLVE User manual

AXISQ3517-SLVENetworkCamera
InstallationGuide

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English
France:Français
Deutschland:Deutsch
Italia:Italiano
España:Español
日本:日本語
中文:简体中文

Readthisrst
ReadthroughthisInstallationGuidecarefullybefore
installingtheproduct.KeeptheInstallationGuidefor
futurereference.
Legalonsiderations
Videoandaudiosurveillancecanberegulatedbylasthat
varyfromcountrytocountry.Checkthelasinyourlocal
regionbeforeusingthisproductforsurveillancepurposes.
Thisproductincludesthefolloinglicences:
•one(1)AACdecoderlicense
•one(1)H.264decoderlicense
Topurchasefurtherlicenses,contactyourreseller.
Liability
Everycarehasbeentakeninthepreparationofthis
document.PleaseinformyourlocalAxisofceofany
inaccuraciesoromissions.AxisCommunicationsABcannot
beheldresponsibleforanytechnicalortypographicalerrors
andreservestherighttomakechangestotheproductand
manualsithoutpriornotice.AxisCommunicationsAB
makesnoarrantyofanykindithregardtothematerial
containedithinthisdocument,including,butnotlimited
to,theimpliedarrantiesofmerchantabilityandtnessfor
aparticularpurpose.AxisCommunicationsABshallnot
beliablenorresponsibleforincidentalorconsequential
damagesinconnectioniththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedfor
itsintendedpurpose.
Intelletualpropertyrights
AxisABhasintellectualpropertyrightsrelatingto
technologyembodiedintheproductdescribedinthis
document.Inparticular,andithoutlimitation,these
intellectualpropertyrightsmayincludeoneormoreof
thepatentslistedataxis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsinthe
USandothercountries.
Thisproductcontainslicensedthird-partysoftare.See
themenuitem“About”intheproduct’suserinterfacefor
moreinformation.
ThisproductcontainssourcecodecopyrightApple
Computer,Inc.,underthetermsofApplePublicSource
License2.0(seeopensource.apple.com/apsl).Thesource
codeisavailablefromdeveloper.apple.com/bonjour/
Equipmentmodiations
Thisequipmentmustbeinstalledandusedin
strictaccordanceiththeinstructionsgiveninthe
userdocumentation.Thisequipmentcontainsno
user-serviceablecomponents.Unauthorizedequipment
changesormodicationsillinvalidateallapplicable
regulatorycerticationsandapprovals.
Trademarkaknowledgements
AXISCOMMUNICATIONS,AXISandVAPIXareregistered
trademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsare
trademarksorregisteredtrademarksoftheirrespective
companies.
Apple,Apache,Bonjour,Ethernet,InternetExplorer,
Linux,Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,
Windos,andWWWareregisteredtrademarksofthe
respectiveholders.JavaandallJava-basedtrademarksand
logosaretrademarksorregisteredtrademarksofOracle
and/oritsafliates.TheUPnPWordMarkandUPnPLogo
aretrademarksofOpenConnectivityFoundation,Inc.in
theUnitedStatesorothercountries.
SD,SDHCandSDXCaretrademarksorregisteredtrademarks
ofSD-3C,LLCintheUnitedStates,othercountriesorboth.
Also,miniSD,microSD,miniSDHC,microSDHC,microSDXC
arealltrademarksorregisteredtrademarksofSD-3C,LLC
intheUnitedStates,othercountriesorboth.
Regulatoryinformation
Europe
ThisproductcompliesiththeapplicableCEmarking
directivesandharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive
2014/30/EU.SeeElectromagneticcompatibility(EMC)
4.
•LoVoltageDirective(LVD)2014/35/EU.SeeSafety.
•RestrictionsofHazardousSubstances(RoHS)Directive
2011/65/EU.SeeDisposalandrecycling.
Acopyoftheoriginaldeclarationofconformitymaybe
obtainedfromAxisCommunicationsAB.SeeContact
information.
Eletromagnetiompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulll
applicablestandardsfor:
•Radiofrequencyemissionheninstalledaccordingto
theinstructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomena
heninstalledaccordingtotheinstructionsandused
initsintendedenvironment.
USA
Thisequipmenthasbeentestedusingashieldednetork
cable(STP)andfoundtocomplyiththelimitsfora
ClassAdigitaldevice,pursuanttopart15oftheFCCRules.
Theselimitsaredesignedtoprovidereasonableprotection
againstharmfulinterferencehentheequipmentis
operatedinacommercialenvironment.Thisequipment
generates,uses,andcanradiateradiofrequencyenergy
and,ifnotinstalledandusedinaccordanceiththe
instructionmanual,maycauseharmfulinterferenceto
radiocommunications.Operationofthisequipmentin
aresidentialareaislikelytocauseharmfulinterference
inhichcasetheuserillberequiredtocorrectthe
interferenceathisonexpense.Theproductshallbe
connectedusingashieldednetorkcable(STP)thatis
properlygrounded.
Canada
ThisdigitalapparatuscompliesithCANICES-3(ClassA).
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.Cetappareil
numériqueestconformeàlanormeCANNMB-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseau
blindé(STP)quiestcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofEN55032.The
productshallbeconnectedusingashieldednetorkcable
(STP)thatisproperlygrounded.Notice!ThisisaClassA
product.Inadomesticenvironmentthisproductmaycause
RFinterference,inhichcasetheusermayberequired
totakeadequatemeasures.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRF
emissionaccordingtotheClassAlimitofAS/NZSCISPR32.
Theproductshallbeconnectedusingashieldednetork
cable(STP)thatisproperlygrounded.Notice!Thisisa
ClassAproduct.Inadomesticenvironmentthisproduct

maycauseRFinterference,inhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装
置を家庭環境で使⽤すると電波妨害を引き起こす
ことがあります。この場合には使⽤者が適切な対
策を講ずるよう要求されることがあります。本
製品は、シールドネットワークケーブル(STP)を
使⽤して接続してください。また適切に接地し
てください。
Korea
이기기는업무용환경에서사용할목적으로적합
성평가를받은기기로서가정용환경에서사용하
는경우전파간섭의우려가있습니다.적절히접지
된STP(shieldedtwistedpair)케이블을사용하여
제품을연결하십시오.
Safety
ThisproductcompliesithIEC/EN/UL62368-1,safetyof
audio/videoandITequipment,andIEC/EN/UL60950-22,
SafetyofInformationTechnologyEquipment.
Theproductshallbegroundedeitherthroughashielded
netorkcable(STP)orotherappropriatemethod.
Thepoersupplyusediththisproductshallhavearated
outputvoltageithinvoltagerangeof8-28VDC,anda
maxcurrentratingof3.5A.
WhenusedithPoeroverEthernet(PoE),thePoer
SourcingEquipment(PSE)shallcomplyithIEEE802.3af
andLimitedPoerSource(LPS)accordingtoclause2.5of
IEC/EN/UL60950-1orannexQofIEC/EN/UL62368-1.
WerecommendtheuseofAxismidspansorAxisPoE
sitches.
Photobiologialsafety
Thisproductfulllstherequirementsforphotobiological
safetyaccordingtoIEC/EN62471(riskgroup1).
Disposalandreyling
Whenthisproducthasreachedtheendofitsusefullife,
disposeofitaccordingtolocallasandregulations.For
informationaboutyournearestdesignatedcollectionpoint,
contactyourlocalauthorityresponsibleforastedisposal.
Inaccordanceithlocallegislation,penaltiesmaybe
applicableforincorrectdisposalofthisaste.
Europe
Thissymbolmeansthattheproductshallnotbe
disposedoftogetherithhouseholdorcommercialaste.
Directive2012/19/EUonasteelectricalandelectronic
equipment(WEEE)isapplicableintheEuropeanUnion
memberstates.Topreventpotentialharmtohumanhealth
andtheenvironment,theproductmustbedisposedofin
anapprovedandenvironmentallysaferecyclingprocess.
Forinformationaboutyournearestdesignatedcollection
point,contactyourlocalauthorityresponsibleforaste
disposal.Businessesshouldcontacttheproductsupplierfor
informationabouthotodisposeofthisproductcorrectly.
Thisproductcompliesiththerequirementsof
Directive2011/65/EUontherestrictionoftheuseof
certainhazardoussubstancesinelectricalandelectronic
equipment(RoHS).
China
Thisproductcompliesiththerequirementsof
SJ/T11364-2014,Markingfortherestrictionofhazardous
substancesinelectricalandelectronicproducts.
有毒有害物质或元素
部
件
名
称
铅
(Pb)汞
(Hg)镉
(Cd)六价
铬
(Cr-
(VI))
多溴
联苯
(PB-
B)
多溴
二苯
醚
(PB-
DE)
电
气
实
装
部
分
X00000
0:表示该有毒有害物质在该部件所有均质材料中
的含量均在GB/T26572标准规定的限量要求以下。
X:表示该有毒有害物质至少在该部件的某一均质
材料中的含量超出GB/T26572标准规定的限量要
求。
Contatinformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Seden
Tel:[phone]
Fax:[phone]
axis.com
Warrantyinformation
ForinformationaboutAxis’productarrantyandthereto
relatedinformation,gotoaxis.com/warranty
Support
Shouldyourequireanytechnicalassistance,pleasecontact
yourAxisreseller.Ifyourquestionscannotbeansered
immediately,yourresellerillforardyourqueriesthrough
theappropriatechannelstoensurearapidresponse.Ifyou
areconnectedtotheInternet,youcan:
•donloaduserdocumentationandsoftareupdates
•ndanserstoresolvedproblemsintheFAQdatabase,
searchbyproduct,category,orphrase
•reportproblemstoAxissupportstaffbylogginginto
yourprivatesupportarea
•chatithAxissupportstaff
•visitAxisSupportataxis.com/support
Learnmore!
VisitAxislearningcenteraxis.com/academyforuseful
trainings,ebinars,tutorialsandguides.

AXISQ3517-SLVENetworkCamera
Pakageontents
•AXISQ3517-SLVENetorkCamera
•ScrebitTR20
•I/Oconnector
•Connectorguard
•Adhesivegasket
•Extracablegaskets
-CableGasketM205mm(forcablediameter5–10mm)
-GasketkitM203mm(forcablediameter3–5mm)
•Printedmaterials
-InstallationGuide(thisdocument)
-Drilltemplate
-Extraserialnumberlabel(2x)
-AVHSAuthenticationkey
ReommendedTools
NO NO
NOTICE TICE TICE
Stainlesssteeliscorrosion-resistant,butextraneousrustcanappearifthematerialis
handledincorrectly.Usestainlesstoolstoavoidruststainsorpittingcorrosion.
•ScrebitTR20(included)
7
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AXISQ3517-SLVENetworkCamera
Produtoverview
1Networkconnector
2Controlbutton
3I/Oconnector
4Audioout
Audioin
6DCconnector
7SDcardslot
8StatusLED(2x)
9Functionbutton
10Heater
11IRLED(2x)
CAUTION
Theheatermaybehot.
8

AXISQ3517-SLVENetworkCamera
1Mountingbracket
2Unitcasing
3Cameraunit
4Viewprotector
Domecover
9
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AXISQ3517-SLVENetworkCamera
Howtoinstalltheprodut
Installthehardware
Mountingbraket
CAUTION
Becarefulofsharpmetaledges.Usecut-resistantglovesduringinstallation.
Themountingbrackethaseightholesalongtheedgethatshouldbeusedforfasteningthebracket
toaall.
Tomountthebracketonajunctionbox,therearealsoholesforthesemountingoptions:
•Standard-sizedUSdoublegangjunctionbox
•Standard-sizedUSsinglegangjunctionbox
•4"squarebox
•4"octagonbox
Dependingonhetheryouanttouseajunctionbox,orroutethecablesthroughoralongthe
all,follotherelevantinstructionsbelo.
Tomountthecameraonajunctionbox:
1.Attachtheadhesivegaskettothebackofthemountingbracket.
2.Routethenetorkcable(andthemulticableifrequired)throughthejunctionboxand
throughtheholeinthemountingbracket.
3.Attachthemountingbrackettothejunctionboxithappropriatestainlessscres.
Toroutecablesthroughtheall:
1.Usingthedrilltemplatedrill4holesformountingthebracket,andaholeforroutingthe
cablesthroughtheall.
2.Attachtheadhesivegaskettothebackofthemountingbracket.
3.Routethenetorkcable(andthemulticableifrequired)throughtheallandthrough
theholeinthemountingbracket.
4.Attachthemountingbrackettotheallithappropriatestainlessscres.
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AXISQ3517-SLVENetworkCamera
Toroutethecablesalongtheallandthroughthesideholeonthemountingbracket:
1.Attachtheadhesivegaskettothebackofthemountingbracket.
2.Unscretheplugfromthesideholeonthemountingbracket.
3.Routethenetorkcable(andthemulticableifrequired)throughtheconduitand
throughtheholeinthemountingbracket.
4.Attachthemountingbrackettotheallithappropriatestainlessscres.
5.Attachtheconduittothemountingbracket.
Connettheablesandattahtheameratothemountingbraket
1.InsertthemicroSDcardinthecameraunit(optional).
2.Removethecablegasketforthenetorkcablefromtheunitcasing,seeProduct
overviewonpage8.
3.Pulltoremovethetabonthegasket,andusetheprovidedconnectorguardtopushthe
netorkcablethroughthegasket.Pullthenetorkcablebackslightlysothatthe
cablegasketadjustsitselfonthecable.
NO NO
NOTICE TICE TICE
Notpullingthecablebackcouldcauseatertoseepinanddamagetheproduct.
4.Ifusingamulticable,removetheothercablegasketfromtheunitcasinganddiscardit.
5.Pullthecablesthroughtheunitcasingandattachthecablegasketstotheunitcasing.
6.Connectthecablestothecameraunit.
7.Pullthespringsasideintheunitcasingandattachthecameraunittotheunitcasing,
pullingthecablesthroughthecablegasketstoshortenthemasrequired.
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AXISQ3517-SLVENetworkCamera
8.Windupthecableslackalongthemountingbracketandattachtheunitcasingtothe
mountingbracketiththetoscres.
9.Verifythatthecablegasketsarecorrectlymountedagainsttheunitcasingandthecables.
Adjusttheameraangle
1.Panandtiltthecameratoadjusttheangle.Thecameracanpan360°andtiltfrom
-80°to80°.
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AXISQ3517-SLVENetworkCamera
2.Rotatethecameratoadjusttheangle.Thecameracanrotate±175°.
1IRLEDscorrectlypositioned.
2IRLEDsblockedbydomecover.
3.Putthedomecoveroverthecameraithoutattachingthescres.
4.CheckthattheIRLEDsarenotblockedbythedomecover.
Note
ItisimportanttopositionthecameraatananglesothelightfromtheIRLEDsdoesnot
reectbacktothecamera.
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AXISQ3517-SLVENetworkCamera
1IRLEDsnotilluminatingnearbyreectingsurface.
2Camerapositionedtooclosetoreectingsurface.
Attahtheviewprotetor
1.Attachthevieprotectortothecameraunit.
Attahthedomeover
1.Attachthedomecovertotheunitcasingiththesuppliedscrebit.
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AXISQ3517-SLVENetworkCamera
Note
Attachthedomecoveratanangletokeepthepositionofthecameralens.
2.Removetheprotectivelmfromthedomecover.
Howtoaesstheprodut
AXISIPUtilityandAXISCameraManagementarerecommendedmethodsforndingAxisproducts
onthenetorkandassigningthemIPaddressesinWindos®.Bothapplicationsarefreeandcan
bedonloadedfromaxis.com/support
Theproductcanbeusedithmostoperatingsystemsandbrosers.Werecommendthefolloing
brosers:
•InternetExplorer®ithWindos®
•Safari®ithOSX®
•ChromeTMorFirefox®ithotheroperatingsystems.
Formoreinformationaboutusingtheproduct,seetheUserManualavailableataxis.com
Howtoadjustfousandzoom
1.GototheIagetabintheproduct'sebpage.
2.AdjustZoo.
3.ClickAutofocus.
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AXISQ3517-SLVENetworkCamera
Howtoresettofatorydefaultsettings
Important
Resettofactorydefaultshouldbeusedithcaution.Aresettofactorydefaultresetsall
settings,includingtheIPaddress,tothefactorydefaultvalues.
Toresettheproducttothefactorydefaultsettings:
1.Disconnectpoerfromtheproduct.
2.Pressandholdthecontrolbuttonhilereconnectingpoer.SeeProductoverview
onpage8.
3.Keepthecontrolbuttonpressedfor15–30secondsuntilthestatusLEDindicatorashes
amber.
4.Releasethecontrolbutton.TheprocessiscompletehenthestatusLEDindicatorturns
green.Theproducthasbeenresettothefactorydefaultsettings.IfnoDHCPserveris
availableonthenetork,thedefaultIPaddressis192.168.0.90
5.UsetheinstallationandmanagementsoftaretoolstoassignanIPaddress,setthe
passord,andaccessthevideostream.
Theinstallationandmanagementsoftaretoolsareavailablefromthesupportpages
onaxis.com/support
Itisalsopossibletoresetparameterstofactorydefaultviatheebinterface.GotoSettings
>Syste>MaintenanceandclickDefault.
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AXISQ3517-SLVENetworkCamera
Furtherinformation
•Forthelatestversionofthisdocument,seeaxis.com
•Theusermanualisavailableataxis.com
•Tocheckifthereisupdatedrmareavailableforyourdevice,seeaxis.com/support
•Forusefulonlinetrainingsandebinars,seeaxis.com/academy
Optionalaessories
Foracompletelistofavailableaccessoriesforthisproduct,gototheproduct’spageonaxis.com
andselectSoftare&Accessories.
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AXISQ3517-SLVENetworkCamera
Speifiations
Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageonaxis.comand
locateSupport&Docuentation.
LEDIndiators
Note
•TheStatusLEDcanbeconguredtoashhileaneventisactive.
StatusLEDIndication
UnlitConnectionandnormaloperation.
GreenShossteadygreenfor10secondsfornormaloperationafter
startupcompleted.
AmberSteadyduringstartup.Flashesduringrmareupgradeorreset
tofactorydefault.
Amber/RedFlashesamber/redifnetorkconnectionisunavailableorlost.
StatusLEDbehaviorandbuzzersignalforlevelingassistant
Forinformationonthefunctionbuttonusedforlevelingtheimage,seepage19.
Pressandholdthefunctionbutton(2)formorethantosecondstolevelthecamera.
•Whenthecameraislevel,bothLEDsaresteadygreen,andthebeepiscontinuous.
•Whenthecameraisnotlevel,theLEDsashacombinationofred,greenandorange,and
thebeepoccursatslointervals.
BothLEDsbrieyashgreentoindicatethatthelevelingisgettingbetter.
SDardslot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcehen
insertingorremovingtheSDcard.Useyourngerstoinsertandremovethecard.
•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardhiletheproduct
isrunning.UnmounttheSDcardfromtheproduct’sebpagebeforeremoval.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards.
ForSDcardrecommendations,seeaxis.com
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AXISQ3517-SLVENetworkCamera
Buttons
Controlbutton
Forlocationofthecontrolbutton,seeProductoverviewonpage8.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage16.
•ConnectingtoanAXISVideoHostingSystemservice.Tondoutmoreaboutthis
service,seeaxis.com
FuntionButton
Thefunctionbuttonhasmultiplefunctions:
•AslevelingAssistant–Thisfunctionhelpstoensuretheimageislevel.Pressthebutton
forabout2secondstostartthelevelingassistantandpressagaintostop.ThestatusLED
(seepage18)andbuzzersignalassistlevelingoftheimage.Theimageislevelhen
thebuzzerbeepscontinuously.
•ToviewtheStatusLED–PressthebuttononcetolightuptheStatusLEDs.Pressagain
toturnthemoff.TheLEDsillturnoffautomaticallyafter10seconds.
Connetors
Networkonnetor
RJ45EthernetconnectorithPoeroverEthernet(PoE).
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetorkcable(STP).Allcablesconnecting
theproducttothenetorkshallbeintendedfortheirspecicuse.Makesurethatthe
netorkdevicesareinstalledinaccordanceiththemanufacturer’sinstructions.For
informationaboutregulatoryrequirements,seeElectromagneticcompatibility(EMC)4.
Audioonnetor
TheAxisproducthasthefolloingaudioconnectors:
•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.
•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnected
toapublicaddress(PA)systemoranactivespeakerithabuilt-inamplier.Itis
recommendedtouseastereoconnectorforaudioout.
Foraudioin,theleftchannelisusedfromastereosignal.
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AXISQ3517-SLVENetworkCamera
3.5mmaudio
connectors(stereo)
1Tip2Ring3Sleeve
AudioInputMicrophone/LineinMicrophonebiasvoltageGround
AudioOutputLineout,monoLineout,monoGround
I/Oonnetor
UsetheI/Oconnectorithexternaldevicesincombinationith,forexample,motiondetection,
eventtriggering,andalarmnotications.Inadditiontothe0VDCreferencepointandpoer(DC
output),theI/Oconnectorprovidestheinterfaceto:
Digitalinput-Forconnectingdevicesthatcantogglebeteenanopenandclosedcircuit,for
examplePIRsensors,door/indocontacts,andglassbreakdetectors.
Supervisedinput-Enablespossibilitytodetecttamperingonadigitalinput.
Digitaloutput-ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescan
beactivatedbytheVAPIX®ApplicationProgrammingInterfaceorintheproduct’sebpage.
4-pinterminalblock
FunctionPinNotesSpecications
DCground10VDC
DCoutput2Canbeusedtopoerauxiliaryequipment.
Note:Thispincanonlybeusedaspoerout.12VDC
Maxload=50mA
20