Axis Q8665-E User manual

AXISQ8665-EPTZNetworkCamera
UserManual

AboutthisDocument
ThismanualisintendedforadministratorsandusersofAXISQ8665-E
PTMountNetworkCameraandisapplicabletormware5.55and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobebenecialfordevelopingshellscriptsandapplications.
LaterversionsofthisdocumentwillbepostedtotheAxiswebsite
asrequired.Seealsotheproduct’sonlinehelpavailableviathe
web-basedinterface.
egalConsiderations
Videosurveillancecanberegulatedbylawsthatvaryfromcountryto
country.Checkthelawsinyourlocalregionbeforeusingthisproduct
forsurveillancepurposes.
Thisproductincludesone(1)H.264decoderlicense.Topurchase
furtherlicensescontactyourreseller.
iability
Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocumentincludingbutnotlimitedtotheimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishingperformance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.
IntellectualPropertyRights
AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticularandwithout
limitationtheseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.
Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.
ThisproductcontainssourcecodecopyrightAppleComputer
Inc.underthetermsofApplePublicSourceLicense2.0(see
www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/
EquipmentModications
Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.
TrademarkAcknowledgments
AXISCOMMUNICATIONSAXISETRAXARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.
AppleBoaApacheBonjourEthernetInternetExplorerLinux
MicrosoftMozillaRealSMPTEQuickTimeUNIXWindowsWindows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnPTMisa
certicationmarkoftheUPnPTMImplementersCorporation.
SDSDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C
LLCintheUnitedStatesothercountriesorboth.AlsominiSDmicroSD
miniSDHCmicroSDHCmicroSDXCarealltrademarksorregistered
trademarksofSD-3CLLCintheUnitedStatesothercountriesorboth.
RegulatoryInformation
Europe
ThisproductcomplieswiththeapplicableCEmarkingdirectives
andharmonizedstandards:
•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See
ElectromagneticCompatibility(EMC)onpage2.
•LowVoltage(LVD)Directive2006/95/EC.Seeafetyonpage2.
•RestrictionsofHazardousSubstances(RoHS)Directive2011/65/EU.
SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.
ElectromagneticCompatibility(EMC)
Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:
•Radiofrequencyemissionwheninstalledaccordingtothe
instructionsandusedinitsintendedenvironment.
•Immunitytoelectricalandelectromagneticphenomenawhen
installedaccordingtotheinstructionsandusedinitsintended
environment.
USA
Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassAdigitaldevice
pursuanttopart15oftheFCCRules.Theselimitsaredesignedto
providereasonableprotectionagainstharmfulinterferencewhenthe
equipmentisoperatedinacommercialenvironment.Thisequipment
generatesusesandcanradiateradiofrequencyenergyandifnot
installedandusedinaccordancewiththeinstructionmanualmay
causeharmfulinterferencetoradiocommunications.Operationofthis
equipmentinaresidentialareaislikelytocauseharmfulinterference
inwhichcasetheuserwillberequiredtocorrecttheinterferenceathis
ownexpense.
Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.
Canada
ThisdigitalapparatuscomplieswithCANICES-3(ClassA).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeNMBICES-3(classeA).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.
Europe
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofEN55022.Theproductshallbe
connectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Thisproductfulllstherequirementsforemissionandimmunity
accordingtoEN50121-4andIEC62236-4railwayapplications.
Thisproductfulllstherequirementsforimmunityaccordingto
EN50130-4residentialcommerciallight-industrialandindustrial
environments.
Australia/NewZealand
ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassAlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.Notice!ThisisaClassAproduct.Inadomesticenvironment
thisproductmaycauseRFinterferenceinwhichcasetheusermaybe
requiredtotakeadequatemeasures.
Japan
この装置は、クラスA情報技術装置です。この装置を家庭環
境で使用すると電波妨害を引き起こすことがあります。この
場合には使用者が適切な対策を講ずるよう要求されることが
あります。本製品は、シールドネットワークケーブル(STP)を
使用して接続してください。また適切に接地してください。
Korea
이기기는업무용(A급)전자파적합기기로서판매자또는사
용자는이점을주의하시기바라며,가정외의지역에서사용
하는것을목적으로합니다.적절히접지된STP(shielded
twistedpair)케이블을사용하여제품을연결하십시오.
Safety
The120VACvariantofthisproductcomplieswith
IEC/EN/UL60950-1andIEC/EN/UL60950-22SafetyofInformation
TechnologyEquipment.Theproductshallbegroundedeitherthrougha
shieldednetworkcable(STP)orotherappropriatemethod.
The24VACand230VACvariantsofthisproductcomplywith
IEC/EN60950-1andIEC/EN60950-22SafetyofInformation

TechnologyEquipment.Theproductshallbegroundedeitherthrougha
shieldednetworkcable(STP)orotherappropriatemethod.
Thepowersupplyusedwiththeseproductsshallfullltherequirements
forSafetyExtraLowVoltage(SELV)andLimitedPowerSource(LPS)
accordingtoIEC/EN/UL60950-1.
Battery
LowbatterypoweraffectstheoperationoftheRTCcausingittoreset
ateverypower-up.Whenthebatteryneedsreplacingalogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreportseetheproduct´ssetuppagesorcontactAxissupport.
Thebatteryshouldnotbereplacedunlessrequiredbutifthebattery
doesneedreplacingcontactAxissupportatwww.axis.com/techsupfor
assistance.
WARNNG
•Riskofexplosionifthebatteryisincorrectlyreplaced.
•Replaceonlywithanidenticalbatteryorabatterywhichis
recommendedbyAxis.
•Disposeofusedbatteriesaccordingtolocalregulationsor
thebatterymanufacturer'sinstructions.
DisposalandRecycling
Whenthisproducthasreachedtheendofitsusefullifedisposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpointcontactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.
Europe
Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironmenttheproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpointcontact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.
ThisproductcomplieswiththerequirementsofDirective2011/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).
China
Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).
ContactInformation
AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden
Tel:[phone]
Fax:[phone]
www.axis.com
Support
ShouldyourequireanytechnicalassistancepleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediatelyyour
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternetyoucan:
•downloaduserdocumentationandsoftwareupdates
•ndanswerstoresolvedproblemsintheFAQdatabase.Search
byproductcategoryorphrase
•reportproblemstoAxissupportstaffbyloggingintoyourprivate
supportarea
•chatwithAxissupportstaff
•visitAxisSupportatwww.axis.com/techsup/
earnMore!
VisitAxislearningcenterwww.axis.com/academy/forusefultrainings
webinarstutorialsandguides.

AXISQ8665-EPTZNetworkCamera
TableofContents
HardwareOverview..........................................6
HousingUnit...................................................7
CameraUnit...................................................7
ConnectorsandButtons..........................................8
LEDIndicators..................................................8
AccesstheProduct..........................................10
AccessfromaBrowser...........................................10
AccessfromtheInternet..........................................10
SettheRootPassword...........................................11
SetPowerLineFrequency.........................................1 1
TheLiveViewPage..............................................1 1
MediaStreams.............................................14
HowtoStreamH.264............................................14
MJPEG........................................................14
AXISMediaControl(AMC)........................................14
AlternativeMethodsofAccessingtheVideoStream....................15
SetUptheProduct..........................................17
BasicSetup....................................................17
Video.....................................................18
SetUpVideoStreams............................................18
StreamProles.................................................19
CameraSettings................................................20
Overlay........................................................21
Focus&Zoom..................................................23
ConguretheLiveViewPage.................................25
PTZ(PanTiltZoom).........................................27
PresetPositions.................................................27
Gatekeeper....................................................28
GuardTour.....................................................28
Advanced......................................................29
ConguretheWiper.............................................30
ConguretheWasher............................................30
InstallPTZDriver................................................30
ControlQueue..................................................31
Detectors..................................................32
CameraTampering..............................................32
MotionDetection...............................................32
Applications...............................................35
ApplicationLicenses.............................................35
UploadApplication..............................................35
ApplicationConsiderations........................................35
Events....................................................37
SetUpActionRules.............................................37
AddRecipients..................................................39
CreateSchedules................................................40
SetUpRecurrences..............................................41
Recordings.................................................42
RecordingList..................................................42
ContinuousRecording............................................42
Languages.................................................43
SystemOptions.............................................44
Security.......................................................44
Date&Time....................................................46
Network.......................................................47
Storage.......................................................52
Maintenance...................................................53
Support.......................................................54
Advanced......................................................54
ResettoFactoryDefaultSettings...................................55
CleantheWiper............................................56
Troubleshooting............................................57
4

AXISQ8665-EPTZNetworkCamera
TableofContents
ChecktheFirmware.............................................57
UpgradetheFirmware...........................................57
SymptomsPossibleCausesandRemedialActions.....................58
TechnicalSpecications......................................61
Connectors....................................................63
PerformanceConsiderations.......................................63
5

AXISQ8665-EPTZNetworkCamera
ardwareOverview
ardwareOverview
•Foranoverviewofthehousingunitseepage7
•Foranoverviewofthebuttonsandconnectorsonthecameraseepage7
2
3
1
1unshield
2PTZNetworkCamera
3BaseUnit
6

AXISQ8665-EPTZNetworkCamera
ardwareOverview
HousingUnit
4
3
1
2
5
6
1unshield
2Topcover
3Protectivewindow
4Wiper
5Wipermotor
6Cameraunit
CameraUnit
4
123
56
1R485/R422connector
2Powerconnector
3Networkconnector
4tatusindicatorLED
5microDmemorycardslot
6Controlbutton
7

AXISQ8665-EPTZNetworkCamera
ardwareOverview
ConnectorsandButtons
Fortechnicalspecicationsseepage61.
NetworkConnector
RJ45Ethernetconnector.
NO NO
NOTICE TICE TICE
Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.ForinformationaboutregulatoryrequirementsseeElectromagneticCompatibility(EMC)onpage2.
SDCardSlot
NO NO
NOTICE TICE TICE
•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.
•Riskofdataloss.TopreventdatacorruptiontheSDcardshouldbeunmountedbeforeremoval.TounmountgotoSetup>
SystemOptions>Storage>SDCardandclickUnmount.
ThisproductsupportsmicroSD/microSDHC/microSDXCcards(notincluded).
ForSDcardrecommendationsseewww.axis.com
ControlButton
ForlocationofthecontrolbuttonseeHardwareOverviewonpage6.
Thecontrolbuttonisusedfor:
•Resettingtheproducttofactorydefaultsettings.Seepage55.
•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnectpressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.
•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnectpressandholdthebuttonforabout3seconds.
EDIndicators
Note
•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.ToconguregotoSetup>SystemOptions>Ports
&Devices>LED.Seetheonlinehelpformoreinformation.
•TheStatusLEDcanbeconguredtoashwhileaneventisactive.
•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.
StatusLEDndication
GreenSteadygreenfornormaloperation.
AmberSteadyduringstartupandwhenrestoringsettings.
RedFlashesredforrmwareupgradefailure.
Note
TheNetworkLEDcanbedisabledsothatitdoesnotashwhenthereisnetworktrafc.ToconguregotoSetup>System
Options>Ports&Devices>LED.Seetheonlinehelpformoreinformation.
8

AXISQ8665-EPTZNetworkCamera
ardwareOverview
NetworkLEDndication
GreenSteadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.
AmberSteadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.
UnlitNonetworkconnection.
PowerLEDndication
GreenNormaloperation.
AmberFlashesgreen/amberduringrmwareupgrade.
9

AXISQ8665-EPTZNetworkCamera
AccesstheProduct
AccesstheProduct
ToinstalltheAxisproductseetheInstallationGuidesuppliedwiththeproduct.
Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare
•InternetExplorer®withWindows®
•Safari®withOSX®
•ChromeTMorFirefox®withotheroperatingsystems.
SeeTechnicalpecicationsonpage61.
ToviewstreamingvideoinInternetExplorerallowinstallationofAXISMediaControl(AMC)whenprompted.
TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreams.ThelicenseisautomaticallyinstalledwithAMC.
Theadministratorcandisabletheinstallationofthedecoderstopreventinstallationofunlicensedcopies.
Note
•QuickTimeTMisalsosupportedforviewingH.264streams.
AccessfromaBrowser
1.Startawebbrowser.
2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.
ToaccesstheproductfromaMaccomputer(OSX)gotoSafariclickonBonjourandselecttheproductfromthe
drop-downlist.
IfyoudonotknowtheIPaddressuseAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddressseethedocumentAssignanIPAddressandAccesstheVideotreamonAxis
Supportwebatwww.axis.com/techsup
Note
ToshowBonjourasabrowserbookmarkgotoSafari>Preferences.
3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessedtherootpasswordmustrstbe
congured.ForinstructionsseeettheRootPasswordonpage1 1.
4.Theproduct’sLiveViewpageopensinyourbrowser.
Note
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.
AccessfromtheInternet
OnceconnectedtheAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.TodothisenabletheNAT-traversalfeaturewhich
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/PAdvanced.
FormoreinformationseeNATtraversal(portmapping)forIPv4onpage49.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net
ForTechnicalnotesonthisandothertopicsvisittheAxisSupportwebatwww.axis.com/techsup
10

AXISQ8665-EPTZNetworkCamera
AccesstheProduct
SettheRootPassword
ToaccesstheAxisproductyoumustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialogwhichopenswhentheproductisaccessedforthersttime.
TopreventnetworkeavesdroppingtherootpasswordcanbesetviaanencryptedHTTPSconnectionwhichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPonpage44.
Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislosttheproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultettingsonpage55.
TosetthepasswordviaastandardHTTPconnectionenteritdirectlyinthedialog.
TosetthepasswordviaanencryptedHTTPSconnectionfollowthesesteps:
1.ClickUseHTTPS.
Atemporarycerticate(validforoneyear)iscreatedenablingencryptionofalltrafctoandfromtheproductandthe
passwordcannowbesetsecurely.
2.Enterapasswordandthenre-enterittoconrmthespelling.
3.ClickOK.Thepasswordhasnowbeencongured.
SetPowerineFrequency
PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage55)
orbyresettingtheproducttofactorydefault.
Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.
Whenusing50Hzthemaximumframerateislimitedto25fps.
Note
Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hzwhereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.
TheiveViewPage
ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.ConsequentlysomeoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.
ControlsontheiveViewPage
ClickViewsizetoscaletheimagedownto800pixelswideortofullscale.OnlyavailableinMJPEG.
SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamprolesseepage19.
11

AXISQ8665-EPTZNetworkCamera
AccesstheProduct
Theproductisequippedwithawipertoenablewipingoftheprotectivewindow.ClickStartwiper
tostartthewiper.ClickStopwipertostopthewiper.ClickStartwipersequencetoactivate
thewiperforasetamountoftime.ForinformationabouthowtocongurethewiperseeCongure
theWiperonpage30.
Theproductcanbeequippedwithawashertoenablecleaningoftheprotectivewindow.ClickStart
washtostartthewashingsequence.Forinformationaboutthewashingsequenceandhowtoenable
andcongurethewasherseeConguretheWasheronpage30.
TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebuttonseeManualTriggeronpage12.
ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.
Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
IfrequiredtheheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton
gotoSetup>LiveViewCong.UnderActionButtonsselectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.
EnableordisabletheGatekeeperbyselectingOnorOfffromthedrop-downlist.Formoreinformation
abouttheGatekeeperseepage28.
ManualTrigger
TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.
Tocongurethemanualtrigger:
1.GotoSetup>Events.
2.ClickAddtoaddanewactionrule.
3.FromtheTriggerdrop-downlistselectnputSignal.
4.Fromtheseconddrop-downlistselectManualTrigger.
5.Selectthedesiredactionandconguretheothersettingsasrequired.
FormoreinformationaboutactionrulesseeEventsonpage37.
ToshowthemanualtriggerbuttonsintheLiveViewpage:
1.GotoSetup>LiveViewCong.
2.UnderActionButtonsselectShowmanualtriggerbutton.
AXISMediaControlviewertoolbar
TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXIMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:
12

AXISQ8665-EPTZNetworkCamera
AccesstheProduct
ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.
TheStopbuttonstopsthemediastream.
TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.
ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.
TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.
PTZControls
TheLiveViewpagealsodisplaysPan/Tilt/Zoom(PTZ)controls.Theadministratorcanenable/disablecontrolsforspeciedusersunder
SystemOptions>Security>Users.
WiththePTZControlQueueenabledthetimeeachuserisincontrolofthePTZsettingsislimited.Clickthebuttonstorequestor
releasecontrolofthePTZcontrols.ThePTZControlQueueissetupunderPTZ>ControlQueue.
SelectFocuswindowtodeneanareaofthecamera'simagethatfocusshouldbeappliedon.Ifthefocuswindowissetfrom
theLiveViewpageanychangeinthecamerapositionwillreturntheautofocustotheentirewindow.Tosetapermanentfocus
windowseePresetPositionsonpage27
ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.
ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.
Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomoutrotatethemousewheel.
ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.
SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage27.
PanandTiltbars–Usethearrowstopanandtiltthecameravieworclickonapositiononthebartosteerthecameraviewto
thatposition.
Zoombar–Usethearrowstozoominandoutorclickonapositiononthebartozoomtothatposition.
Focusbar–Usethearrowstofocusthecameraorclickonapositiononthebartosetthefocusposition.Usingthefocusbarwill
disabletheproduct’sautofocus.Tore-enableusethePTZcontrolpanelwhichisopenedbyclickingtheCtrlpanelbutton(seeabove).
ThePTZcontrolscanbedisabledunderPTZ>Advanced>ControlsseeControlsonpage29.
13

AXISQ8665-EPTZNetworkCamera
MediaStreams
MediaStreams
TheAxisproductprovidesseveralvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwilldeterminethe
typeyouuse.
TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreamsandtothelistofavailablestream
proles.OtherapplicationsandclientscanaccessvideostreamsdirectlywithoutgoingviatheLiveViewpage.
HowtoStreamH.264
H.264canwithoutcompromisingimagequalityreducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherwaymuchhighervideoqualitycanbeachievedforagivenbitrate.
Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirementsandonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:
UnicastRTPThisunicastmethod(RTPoverUDP)isused
forliveunicastvideoespeciallywhenitis
importanttohaveanup-to-datevideostream
evenifsomeframesaredropped.
RTPoverRTSPThisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.
RTPoverRTSPoverHTTPThisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocolthusallowingRTPto
betunneled.
Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.
MulticastRTPThismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-dateevenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothoweverpassanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternetforexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.
AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofprioritylistedinthe
AMCControlPanelcanbechangedandtheoptionsdisabledtosuitspecicrequirements.
Note
H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.TopurchaseadditionallicensescontactyourAxisreseller.
MJPEG
ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.
TheMotionJPEGstreamusesconsiderableamountsofbandwidthbutprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.
AXISMediaControl(AMC)
AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.
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AXISQ8665-EPTZNetworkCamera
MediaStreams
TheAMCControlPanelcanbeusedtocongurevariousvideosettings.PleaseseetheAXISMediaControlUser’sManualformore
information.
TheAMCControlPanelisautomaticallyinstalledonrstuseafterwhichitcanbecongured.OpentheAMCControlPanelfrom:
•WindowsControlPanel(fromtheStartscreenorStartmenu)
•Alternativelyright-clickthevideoimageinInternetExplorerandclickSettings.
AlternativeMethodsofAccessingtheVideoStream
YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:
•MotionJPEGserverpush(ifsupportedbytheclientChromeorFirefoxforexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequiredforaslongasrequired.
•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi
•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:
-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp
-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp
-UnicastviaRTSPtunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp
-Multicast:axrtpm://<ip>/axis-media/media.amp
•QuickTimeTM.Thefollowingpathscanbeused:
-rtsp://<ip>/axis-media/media.amp
-rtsp://<ip>/axis-media/media.3gp
15

AXISQ8665-EPTZNetworkCamera
MediaStreams
Note
•<ip>=IPaddress
•TheAxisproductsupportsQuickTime6.5.1andlater.
•QuickTimemayaddlatencytothevideostream.
•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabovealthoughAxisdoesnotguarantee
this.
16

AXISQ8665-EPTZNetworkCamera
SetUptheProduct
SetUptheProduct
TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppagesclickSetupin
thetopright-handcorneroftheLiveViewpage.
•Administratorshaveunrestrictedaccesstoallsettings.
•OperatorshaveaccesstoallsettingsexceptSystemOptions
Seealsotheonlinehelp.
BasicSetup
BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:
1.Users.Seepage44.
2.TCP/IP.Seepage47.
3.Date&Time.Seepage46.
4.VideoStream.Seepage18.
TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.
17

AXISQ8665-EPTZNetworkCamera
Video
Video
ItispossibletocongurethefollowingvideofeaturesinyourAxisproduct:
•Videostream.Seepage18.
•Streamproles.Seepage19.
•Camerasettings.Seepage20.
•Overlayimage.Seepage21.
SetUpVideoStreams
Tosetuptheproduct’svideostreamsgotoVideo>VideoStream.
Thevideostreamsettingsaredividedintothefollowingtabs:
•Image.Seepage18.
•H.264.Seepage19.
•MJPEG.Seepage19.
PixelCounter
Thepixelcountershowsthenumberofpixelsinanareaoftheimage.Thepixelcounterisusefulinsituationswherethereis
aspecicsizerequirementforexampleinfacerecognition.
Thepixelcountercanbeused:
•WhensettingupavideostreamseeetUpVideotreamsonpage18.UnderPreviewclickOpenandselecttheShow
pixelcounteroptiontoenabletherectangleintheimage.Usethemousetomoveandresizetherectangleorenterthe
numberofpixelsintheWidthandHeighteldsandclickApply.
Image
ThedefaultimagesettingscanbeconguredunderVideo>VideoStream.Selectthemagetab.
Thefollowingsettingsareavailable:
•Resolution.Selectthedefaultresolution.
•Compression.Thecompressionlevelaffectstheimagequalitybandwidthandlesizeofsavedimages;thelowerthe
compressionthehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.
•Mirrorimage.Ifrequiredtheimagecanbemirrored.
•Rotateimage.Ifrequiredtheimagecanberotated.
•Maximumframerate.ToavoidbandwidthproblemstheframerateallowedtoeachviewercanbeLimitedtoaxed
amount.AlternativelytheframeratecanbesetasUnlimitedwhichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.
•Overlaysettings.SeeOverlayonpage21.
ClickSavetoapplythenewsettings.
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AXISQ8665-EPTZNetworkCamera
Video
H.264
H.264alsoknownasMPEG-4Part10/AVCisavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.
TheH.264streamsettingscanbeconguredfromtheVideo>VideoStreampage.SelecttheH.264tab.Thesettingsdenedinthis
pagewillapplytoallH.264streamsthatdonotuseastreamprole.
TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecasesbutmayalsohaveanadverseaffectonimagequality.
TheAxisproductsupportsthefollowingH.264prole(s):
•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.
ThebitratecanbesetasVariablebitrate(VBR)orConstantbitrate(CBR).VBRadjuststhebitrateaccordingtotheimage
complexityusingupmorebandwidthforincreasedactivityintheimageandlessforlowerimageactivity.Whentheactivityin
thesceneincreasesthebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidththismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimiteditisrecommendedtocontrolthebitratebyselecting
Constantbitrate(CBR).WhentheactivityinthesceneincreasesVBRadjuststhebitrateaccordingtothecomplexityusingup
morebandwidthforincreasedactivityinthesceneandlessforlowersceneactivity.CBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.
TheCBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitratewhilemaintainingsomeexibility.Thebitratemaybounce
upanddownwithinthesettargetbutwhenitnearsthesettargetvaluethelimitationkicksin.HoweverbecauseCBRwillalways
prioritizeacontinuousvideostreamitallowstemporaryovershootsfromthetargetbitrate.Becausesettingatargetvalueprevents
thebitratefromincreasingframerateandimagequalityareaffectednegatively.Topartlycompensateforthisselectwhichvariable
shallbeprioritizedframerateorimagequality.Notsettingaprioritymeansthatframerateandimagequalityareequallyaffected.
Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettingsselectncludetextandenterthemodier
#bintheeld.
ToapplythesettingsclickSave.
MJPEG
Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusagebutmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage
themaximumframesizeshouldbesettoanoptimalvalue.
StreamProles
Astreamproleisasetofpredenedstreamsettingsincludingresolutioncompressionframerateandoverlaysettings.Stream
prolescanbeused:
•Whensettinguprecordingusingactionrules.SeeEventsonpage37.
•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage42.
•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.
Forquicksetupuseoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivenameindicatingitspurpose.If
requiredthepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.
TocreateanewproleormodifyanexistingprolegotoSetup>Video>StreamProles.
ToselectadefaultstreamprolefortheLiveViewpagegotoSetup>LiveViewCong.
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AXISQ8665-EPTZNetworkCamera
Video
CameraSettings
TheVideo>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.
ImageAppearance
TochangeImageAppearancegotothemenusunderSetup>Video>CameraSettings.
IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.
TheimageBrightnesscanbeadjustedintherange0–100whereahighervalueproducesabrighterimage.
IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoisebutthewholeimagewillappearlesssharp.
TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.
WhiteBalance
TochangethissettinggotoSetup>Video>CameraSettings
Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternativelyselectthetypeoflight
sourcefromthedrop-downlist.Foradescriptionofeachavailablesettingseetheonlinehelp.
ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down
list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.
WideDynamicRange
Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.
Note
Thissettingisonlypossiblewhenusingautomaticexposurecontrol.
ExposureSettings
Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolightingframerateandbandwidth
considerations.
Exposurevalue-UsetheExposurevalueslidertoadjusttheoverallbrightnessoftheimage.
Exposurecontrol-Thissettingisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingandcanbeusedin
mostsituations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality.Flicker-free50or60Hzisusedtoremove
ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.
EnableBacklightcompensation-Enablethisoptionifabrightspotoflightforexamplealightbulbcausesotherareasin
theimagetoappeartoodark.
Exposurezones-Thissettingdetermineswhichpartoftheimageisusedtocalculatetheexposure.FormostsituationstheAuto
settingcanbeused.Forparticularrequirementsselectapredenedarea.
Shutter&Gain
Theshutterandgainsettingsaffecttheamountofmotionblurandnoiseintheimage.Toadapttodifferentlightingavailable
storagespaceandbandwidthitisoftennecessarytoprioritizeeitherlowmotionblurorlownoise.TheAxisproductallows
usingdifferentprioritizationinnormallightandinlowlight.
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