Axon POS2400 User manual

Point-of-sale system
POS2400
User’s manual
PBUM-026E(Rev001;131213)

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-Table of Contents-
USER’S MANUAL REVISION HISTORY...............................................................................................................................4
PREFACE ......................................................................................................................................................................................... 5
SYMBOL; MARK ..............................................................................................................................................................................6
COPYRIGHT..................................................................................................................................................................................... 7
WARRANTY..................................................................................................................................................................................... 8
SAFETY INSTRUCTIONS.................................................................................................................................................................. 9
NOTICE.......................................................................................................................................................................................... 10
LIABILITY LIMITATION ...................................................................................................................................................................11
INSTALLATION RECOMMENDATIONS.......................................................................................................................................... 12
1.PRODUCTOVERVIEW....................................................................................................................................................... 13
(1) INSIDEYOUR PACKAGE ...............................................................................................................................................................................13
(2) PRE-INSTALLATION PREPARATION............................................................................................................................................................ 14
(3) PRODUCT OUTLINE.....................................................................................................................................................................................15
(4) CONFIGURATION ....................................................................................................................................................................................... 16
(5) I/O PORT: DETAILS...................................................................................................................................................................................... 18
(6) INSTALLATION OF OPTIONAL DEVICES: 2ND DISPLAY .............................................................................................................................. 20
(7) SETTING UP: KEYBOARD & MOUSE CONNECTION..................................................................................................................................... 26
(8) SETTING UP: CONNECTION USB PORT........................................................................................................................................................27
(9) SETTING UP: CONNECTIONVIA ETHERNET PORT (LAN)............................................................................................................................ 28
(10) SETTING UP: LINE-OUT, MIC-IN, LINE-IN CONNECTION ........................................................................................................................... 29
(11) SETTING UP: PRINTER CONNECTION ....................................................................................................................................................... 30
(12) SETTING UP: POWER CABLE CONNECTION...............................................................................................................................................31
(13) SWITCHING ON POS.................................................................................................................................................................................. 32
(14) SHUTTING DOWN POS ..............................................................................................................................................................................33
(15) SYSTEM DRIVERS ..................................................................................................................................................................................... 34
2.MOTHERBOARD ............................................................................................................................................................ 35
(1) MOTHERBOARD OVERVIEW........................................................................................................................................................................35
(2) MOTHERBOARD LAYOUT........................................................................................................................................................................... 36
(3) SIDE USB BOARD........................................................................................................................................................................................ 38
(4) POWER SWITCH BOARD............................................................................................................................................................................. 39
(5) DRAWER KICKER BOARD............................................................................................................................................................................ 40
(6) DRAWER PORT BOARD .............................................................................................................................................................................. 41
(7) JUMPERS .................................................................................................................................................................................................... 42
3.BIOSSETUPUTILITY..........................................................................................................................................................46
(1) MANAGING AND UPDATINGYOUR BIOS .................................................................................................................................................... 46
(2) BIOS SETUP PROGRAM .............................................................................................................................................................................. 49
(3) MAIN SETUP ............................................................................................................................................................................................... 50
4.TROUBLESHOOTING........................................................................................................................................................ 72
(1) NETWORK ISSUES.......................................................................................................................................................................................72
(2) MSR ISSUES.................................................................................................................................................................................................72
(3) USB ISSUES .................................................................................................................................................................................................72
(4) LCD ISSUES .................................................................................................................................................................................................72
(5)TOUCH-SCREEN ISSUES..............................................................................................................................................................................73
(6) POWER ISSUES ...........................................................................................................................................................................................73
(7) PS/2 KEYBOARD ISSUES..............................................................................................................................................................................73
(8) BOOTING ISSUES ........................................................................................................................................................................................73
5.MAINTENANCE............................................................................................................................................................... 74
ANYSHOPE2MODULEPOSSYSTEMREPLACEMENT..............................................................................................................................75
(1) SEPARATING LCD MODULE .........................................................................................................................................................................75
(2) SEPARATING MSR MODULE ....................................................................................................................................................................... 78
(3) SEPARATING HINGE MODULE .................................................................................................................................................................... 79
(4) SEPARATING BACK COVER......................................................................................................................................................................... 80
(5) SEPARATING CUSTOMER DISPLAY(CDP) .................................................................................................................................................... 81
(6) SEPARATING MOTHERBOARD ................................................................................................................................................................... 82
(7) SEPARATING USB PCB ................................................................................................................................................................................ 84
(9) SEPARATING SSD ....................................................................................................................................................................................... 85
SPECIFICATION.............................................................................................................................................................86

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Copyright©
Specifications and information contained in this manual are furnished for informational use only, and are subject to
change at any time without notice.
The information contained in this document is subject to change without notice.
We make no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. We shall not be liable for errors contained herein or for incidental
or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced or translated to another language without the prior written
consent of the manufacturer.

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User’s manual Revision History
Changes to the POS2400 D25 User’s manual are listed below.
Rev No.
Revision History
Date /author
PBUM-026E(Rev001;140103)
D25
2014.01.03

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Preface
This User's Guide gives information about main unit/IO port layout, basic setup, component installation, and board
layout for point of sale system "POS2400 D25"
Intended Audience
The User's Guide is intended for technically qualified personnel.
It is not intended for general audiences.
Document Organization
The chapters in this Product User’s manual are arranged as follows:
1. product package contents
2. system configuration
3. Harness (cable connector)
4. BIOS Setup
5. Installing and Replacing POS SYSTEM Components: instructions on how to install the motherboard and
other POS hardware components.
6. Product specification

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SYMBOL; MARK
CE MARK
This device complies with the requirements of the EEC directive 2004/108/EC with
regard to “Electromagnetic compatibility” and 2006/95/EC “Low Voltage Directive”.
FCC
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that
may cause undesired operation.
KC
Korea Certification mark.
Certificate No. -
WEEE
Recycling and disposal of electric and electronic devices and their components
This product should not be mixed with other commercial wastes for disposal.

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Copyright
This publication, including all photographs, illustrations and software, is protected under international copyright law
with all rights reserved to the manufacturer. Neither this manual, nor any of the material contained herein, may be
reproduced without express written consent of the author.
POS 2400 D25.
* Other names and brands may be claimed as the property of others.
Copyright©

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Warranty
We guarantee our POS terminal product and its parts against defects in materials and workmanship, under proper use,
for a standard period of 2 years from the original date of purchase.
During this period, we will repair or replace defective and/or faulty products or parts without charge to the customer
for parts and labor.
The 1st year includes servicing and new or refurbished replacement parts free of charge, with one-way shipping costs
borne by the seller. The customer shall, however, be responsible for the return delivery costs. The 2nd year also
includes free of charge servicing and parts, but a limited warranty requires the entire shipping cost to be borne by the
customer.
Products out of the warranty period or scope shall be diagnosed at the customer's expense.
In the case of product damage due to error on part of the consumer, incorrect usage, carelessness or natural
phenomenon, the customer shall bear the full cost for both repair and delivery.

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Safety Instructions
1. To disconnect the machine from the electrical power supply, turn off the power switch and remove the power
cord plug from the wall socket.
2. The wall socket must be easily accessible and in close proximity to the machine.
3. Read these instructions carefully. Save these instructions for future reference.
4. Follow all warnings and instructions marked on the product.
5. Do not use this product near water.
6. Do not place this product on an unstable cart, stand, or table.The product may fall, causing serious damage
to the product.
7. Slots and openings in the cabinet and the back or bottom are provided for ventilation to ensure reliable
operation of the product and to protect it from overheating. These openings must not be blocked or covered.
8. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface.
9. This product should never be placed near or over a radiator or heat register or in a built-in installation unless
proper ventilation is provided.
10. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage
points or short out parts that could result in a fire or electric shock. Never spill liquid of any kind on the
product.

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Notice
1. Always ensure that the correct power voltage is used as a precaution against fire and electrical shock.
2. Avoid exposing product to direct sunlight. Do not use product in areas of high humidity.
Doing so may cause low reliability and/or operational malfunction.
3. Be careful of static electricity on PCB of system with anti-static appliances. Doing so may cause inferior
reliability and shorted product life.
4. Keep product away from highly static areas. This may lead to inferior performance and reduced life cycle.
5. Do not interfere with, or obstruct metal components inside product. Doing so may cause the risk of fire or
electric shock.
6. Do not pull on power cable or peripheral devices’ connector cable. Doing so may cause fire, electric shock or
electronic system malfunction.
7. Use caution when around other electronic devices with possible high frequency or electro-magnetic effects
e.g. Audio, Electronic-range etc. Doing so will lead to the serious risk of product malfunctioning or a system
error occurring.
8. Ensure that batteries are replaced correctly. Failure to do this may result in sudden explosions.
9. Dispose of used batteries properly according to the instructions.

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Liability Limitation
●Installation and maintenance
We recommend that you inquire about product installation, maintenance and repair service from the official service
center and agent office.
AXON takes no responsibility for malfunctions or system errors occurring after service and/or system check carried
out by unofficial service providers.
●High frequency appliances
This product is qualified by FCC, CE and KC compliances, and is thus governed by these qualifications’ safety
regulations.
However, the product can affect and be affected by other high frequencies generated around it. As such, AXON
does not consider liability for any system error or disorder due to this issue.
●Electronic noise emitting equipment
We recommend using the product away from electronic noise emitting equipment such as heaters, motors, fluorescent
lights, TVs etc. as it may cause interruption or interference with normal operation.
●Installation location
For optimal performance, the product should be kept in an environment of lower than 65% humidity and in a
temperature of 10 ~ 30℃. Please also keep away from direct sun-light.
●Cleaning procedure
Cleaning with chemical based products (in particular those containing benzyl or chemical thinning agents) can damage
the exterior surfaces of the product. We recommend using a soft damp cloth and wiping gently, taking particular care
when dealing with the LCD display screen.
●Product limitations
1. The use of this product for anything other than POS tasks is strictly prohibited.
The product is not supported for regular PC and interface operation.
2. This product is for business use only, and not for usage in the home.
3. Both hardware and software are both fully configured.
4. Normal operating is guaranteed on a steady power connection.

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Installation Recommendations
1. Avoid installing during thunderstorms. (Possibility of dangerous exposure to electricity.)
2. Install away from damp spaces or water-leaks.
3. Beware of static occurrence during installation.
4. Use only ground connected and quality certified power cords and cables.
5. Keep out of direct sun-light, extremely high or low temperatures, or high humidity areas.
6. Install product away from areas prone to shocks or vibration.
7. Install product away from sewing machines, welding equipment, electric stoves, audio equipment and other
high frequency generating equipment.
8. Installation and use in close proximity to an air-conditioning unit is not recommended.
9. Do not connect cables underneath carpets or floorboards.
10. Only use power cables supplied by pre-approved and certified venders.
11. Never use power cords from high power source appliances.
e.g. Electronic heaters, Electric stoves, Audio equipment, Air-conditioners, Refrigerators etc.
12. The use of multiple connections in a shared power outlet/socket is not recommended.

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1.ProductOverview
(1) InsideYour Package
1. Please check your package and confirm its contents.
2. The POS terminal main unit, power cable, user manual and driver CD are included in the package. If any items
are missing or damaged, please contact your dealer for assistance.
» All user manuals and drivers are available for download on our website: www.axoncomputer.it
ANYSHOP e2 D25 Main unit
Adapter / Power cord
Installation guide
Drivers CD

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Optional Devices: 2nd LCD monitor 12.1”
Optional Devices: 2nd LCD monitor 10.4”
Optional Devices: 2nd LCD monitor 10.1”

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Optional Devices: CDP (Customer display)
Optional Devices: CDP (Customer display)
(2) Pre-installation Preparation
1. Remove protective film from touch-screen to prevent possible operating difficulties.
2. Attach all optional parts before setting up the main POS unit.
(3) Product Outline
•Each part of product may differ depending on the specific POS model.
•Model-specific data sheets are provided on our website at www.axoncomputer.it

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(4) Configuration
Refer to following diagram to identify the components on this side of the system.
Front view
1. LCD & Touch panel display
2. LAN LED
3. Storage(Default: SSD) LED
4. Power LED
5. Magnetic stripe reader(MSR); Option
6. Dallas I-button reader; Option
7. Smart card reader(SCR); Option
8. Dual speaker
9. Power switch
2
2
3
3
4
4
5
5
6
6
7
7
1
1
9
8

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Side view
1. I/O port cover
2. USB port
3. Customer display; Option
4. Storage (Default: SSD)
2
1
4
2
3

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(5) I/O port: Details
* I/O ports may differ according to product model or options.
I/O view
1. Raise the main display unit.
2. Pull the bottom and lift up the I/O port cover.
2
1

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Standard I/O port
1
2

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(6) Installation of Optional Devices: 2nd display
* Warning: Completely remove power cable when opening main unit or installing optional devices.
2nd display
Step 1. Separating LCD monitor module.
(Please refer to P. 71~73 for “Separating LCD
module”)
Step 2. LCD monitor is now removed.