Babolat PULSE User manual

BABOLAT PULSE USER GUIDE
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USER GUIDE

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Table of Contents
03 Get Started
03 What’s included
04 Setting Pulse up on your mobile phone
04 Mobile device requirement
04 Installing the Babolat app on a mobile device
07 Pairing your Pulse to a mobile device
11 Settings
11 Setting up your Pulse in buttcap position
13 Setting up your Pulse in stringbed position
16 How does it work
16 Understanding how your Pulse work
17 Maintenance
18 Technical specifications
19 Services & Supports
21 Compliance conformity
26 Contact

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Get started
What’s included
Your Babolat Pulse includes the followings
1. The connected device Pulse
2. A USB cable
Your Pulse device is equipped with sensors. These sensors measure your game and sync
wirelessly via bluetooth to a mobile device

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Setting Pulse up on a mobile device:
Mobile device requirements:
Babolat Pulse is compatible (set up and synchronization) with mobile devices that support
Bluetooth low energy technology (BLE 4.1).
Setting the Babolat app on a mobile device:
The free Babolat app allows you to sync stored data from your pulse. To set up your Pulse with
an iphone or android, you will need the pulse and a compatible iphone or android.
Download and install the Babolat app from the Apple store (ios) or Google Play store
(android)
Once the app installed, open the app and click on « Register » or « Log in » if you
already have an account
« Register »
You can create your account by entering your email and password or by using the
facebook connect option.
You must accept terms and conditions before creating your account.

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Your password is visible by clicking on
Fill in your personal details and click on « create my account »

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« Log in »
Enter your email and password
Your password is visible by clicking on

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Pairing your Pulse device to a mobile device:
Once your Babolat app installed on your phone and your account created, pair your pulse
to your phone. It will allow you to sync your data and manage your pulse device settings:
If you just registered, select your pulse device. See (a)
If you just logged in follow the steps below:
Click on activity > click on + > click on “add a device” (b) > select your pulse (c)
(a) (b) (c)

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1. Move your device to turn it on and wait for a flashing white light.
2. Turn your phone bluetooth on

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3. Click on next
4. Once your bluetooth on, select your pulse

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5. Once your pulse paired, wait for the synchronization
6. Select how you will use your pulse :
Babolat compatible racquet : in the buttcap
Any other racquet : on the stringbed

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Set your pulse up in buttcap position
1. Follow the instruction
2. Select your racquet

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3. Check your information and click on “let’s play”

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Set your Pulse up in stringbed position
1. Follow the instruction
2. Click on « add your racquet »

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3. Select your racquet brand
4. Select your racquet model

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1. Check your information and click on “let’s play”

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Understanding how your pulse works:

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Maintenance
Charging the Pulse
Charging your battery can be done at any time by plugging the USB cable into a wall plug
equipped with a USB port. It will take 3 hours to fully charge your battery. Pulse is compatible
with USB 2.0.
Taking care of your Pulse device
It is not advisable to use your Pulse when it’s raining heavily. Never put your Pulse device in
water. It will damage the electronic circuitry and sensors. Avoid dropping the racket on hard
surfaces. This could affect the accuracy of the electronic circuitry inside. Avoid manipulating
your pulse on a clay court; dust may enter the USB port which could interfere with its proper
functioning. Avoid extreme temperatures, don’t store your pulse in direct sunlight (on the
back shelf of a car for example) or in below 0°C/32°F.
Customization
Do not attempt to open the handle of your racket in order to carry out customization. You
can however add lead tape to the head of your racket in order to change its weight.
Note: Power is calculated on the basis of the speed of the racket head. Adding weight to the
racket could slow down the calculation of the racket head speed.
Updating your Babolat app
When the BABOLAT app update is available, a message will appear on your mobile device.
Click-on the BABOLAT app icon on your mobile to start the updating process of the software.
Updating Pulse
Each time you connect your Pulse to your mobile app via Bluetooth, Pulse will check for new
firmware (updates for your pulse). When new updates are available, a message will prompt
you to accept the update.

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Technical specifications
Autonomy
The high performance Lithium battery allows for 6 hours of playing time with a memory
capacity of on average of 150 hours of tennis.
You can check your Pulse battery level by logging into your account and synchronizing. A
Battery indicator will appear indicating its level of charge.
Sensors :
-Accelerometer/Gyrometer 6 axes for motion
-Accelerometer 3 axes high sensibility for speed
-BLE
-Flash memory
-Microcontroller
Battery :
Type: 1 lithium Polymer battery
Nominal voltage: 3.7V
Packaging :
Packaging : copperplate paper + PET
Tray : PS

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Service & Support
If you have any questions? For service and support tutorials, FAQs or Hotline details go to
www.babolatplay.com/support.
Return policy and warranty
BABOLAT warrants to the original purchaser (“the Consumer”) that the BABOLAT PULSE,
including its sensors, (the “Product”) shall be free from defects in material or workmanship,
under normal use, for a period of one year from the date of the original purchase (the
“Warranty Period”). This limited warranty is only valid for purchases made directly from
authorized BABOLAT dealers and is nontransferable. Authorized BABOLAT dealers can be
found at www.Babolat.com.
BABOLAT does not warrant that the electronic or software operation of the Product will be
uninterrupted or error-free, or that all such errors may be corrected. This limited warranty does
not apply to the following: (1) Products or parts that have been altered (e.g., scratches, dents
and broken plastic) or modified (e.g., to alter functionality or capability) by anyone who is
not a representative of BABOLAT or if the Product is inserted or installed in a casing not
provided by BABOLAT; (2) damage caused by use with another product; (3) damage caused
by accident, abuse, misuse, liquid contact, fire, or other external cause; (4) damage caused
by operating the Product outside BABOLAT’s published guidelines; (5) Products whose
electronic module housings have been opened or otherwise tampered with; (6) defects
caused by normal wear and tear or otherwise due to the normal aging of the Product; and
(7) consumable parts, such as USB cable, unless damage has occurred due to a defect in
materials or workmanship.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER. EXCEPT FOR THE WARRANTIES CONTAINED IN THIS LIMITED
WARRANTY, BABOLAT MAKES NO OTHER WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, IN
FACT OR BY LAW, WHETHER OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE OR
OTHERWISE. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE
PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. BABOLAT SHALL NOT BE LIABLE FOR
INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY NATURE
WHATSOEVER. THE CONTENTS OF THE STORAGE MEDIA WILL BE DELETED AND REFORMATTED
DURING WARRANTY SERVICE. BABOLAT IS NOT RESPONSIBLE FOR ANY LOSS OF PROFITS OR
REVENUES, LOSS OF SOFTWARE PROGRAMS, DATA OR OTHER INFORMATION CONTAINED ON
THE STORAGE MEDIA OR ANY OTHER PART OF THE SERVICED PRODUCTS. BABOLAT disclaims
the provision of or failure to provide support or other services, information, software, and
related content through the Product.
Some states and countries do not allow exclusion or limitation of incidental or consequential
damages or how long an implied warranty lasts, so the above limitations may not apply to
you. This limited warranty gives the Consumer specific legal rights, and the Consumer may
also have other additional rights, which vary from State to State or by countries.
In the event of any dispute regarding the Product, prior to bringing any civil suit, the
Consumer and BABOLAT agree to resolve any Claims by ARBITRATION that must be brought

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through a mutually-acceptable arbitrator in Denver, Colorado. Such arbitration will be
conducted under the Streamlined Arbitration Rules of JAMS (available at
http://www.jamsadr.com). For the purposes of this section, references to “Consumer” include
the original consumer, its family members, beneficiaries, and assigns, and references to
“Claim” shall include any dispute, claim or controversy arising from or relating to: (1) the
Product, whether based in contract; tort; fraud; misrepresentation; state or federal statute,
regulation, ordinance; or any other legal or equitable theory, and (2) this limited warranty.
There shall be no right or authority for any Claims to be arbitrated on a class action basis. This
Dispute Resolution agreement is part of a transaction involving interstate commerce and is
governed by the Federal Arbitration Act, which governs its enforcement and interpretation.
No other person or company is authorized to change this limited warranty, and the
authorized dealers are solely responsible for any other additional warranties.
To obtain warranty service for the Product, the Consumer must contact Babolat customer
service from the Help Section on www.babolatplay.com first. Then, Babolat Customer Service
will give the warranty guidelines and allow a repair or an exchange if required. Any returns to
the place of purchase must come with an official written exchange document from BABOLAT
customer service and a legible copy of the proof of purchase. The Consumer is responsible
for any necessary shipping charges for returned or replaced products. BABOLAT will decide,
at its discretion, to repair or replace any product found to be defective. Any replacement
under this limited warranty will only be made with the same or similar product of the same or
similar value and will not include cash, credits, or other types of products. All repaired or
replacement product will be covered for one year from the date of the original purchase. If
BABOLAT determines that the problem with the Product is not covered under this limited
warranty, BABOLAT will notify the Consumer and inform the Consumer of service or
replacement alternatives that are available on a fee basis.