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OWNER’S MANUAL |VEDANA®
1 800 463.2187 From 8 a.m. to 6 p.m. Monday to Thursday (EST) .From 8 a.m. to 5 p.m. on Friday (EST)
Printed in Canada. Copyright © July 2019 BainUltra®. All rights reserved. 45200496
Some products, specifications, and services mentioned in this manual are described in pending patent applications or are protected by patents.
THE BAINULTRA®LIMITED WARRANTY VEDANA®: 5 YEARS
LIMITED WARRANTY
This limited warranty is extended only to the original purchaser of the unit who has
possession of his or her receipt of purchase, and is valid only when the unit has been
purchased through an authorized Bains Ultra Inc. (“BainUltra®”) retailer and has been
registered with BainUltra®(registration not required for consumer purchasers domiciled
in the Province of Québec). This warranty is not transferable under any circumstance.
Please note that you are responsible for inspecting the product and all parts prior
to installation. This warranty will not apply if a product with visible defects has been
installed without providing notice to BainUltra®of the defect.
In the case of the electronic components of the Vedana®, BainUltra®guarantees against
defects in materials and workmanship for a ve-(5) year period from the original
purchase date.
BainUltra®products are designed for residential use only. BainUltra®products used
for commercial or display applications will be limited to a two-(2) year warranty against
defects in materials and workmanship regardless of the specic nature of any potential
defects.
BainUltra® products sold outside of North America will be limited to a parts-only warranty
through the dealer of the sale. Our service department will help diagnose any problems
with your unit and will provide parts only for repairs or replacements covered by the
warranty. All parts will be shipped to the dealer in North America. BainUltra®will not be
responsible for cost of shipping or servicing outside of North America.
Any part that must be changed during the warranty period will be covered by the
original warranty or for a two-(2) year period following replacement, according to the
rst contingency.
EXCLUSIONS
The above-stated limited warranty applies as long as the damage is not caused by an
accident, abuse, misuse, re, insects, use of abrasive products, force majeure or an act
of God.
The above-stated limited warranty does not apply to transport, handling or installation
damages.
Moreover, this warranty is void if i): your Vedana®is installed by anyone other than a
licensed contractor; or ii): your Vedana® or part thereof has been modied or if any
repairs have been attempted by anyone other than BainUltra®, an authorized BainUltra®
dealer, or other representative of BainUltra®; or iii): the unit is installed outdoors, or has
not been installed in accordance with BainUltra®’s instructions, or in compliance with
local codes and ordinances.
Any and all components that are not provided by BainUltra®, as well as any items attached
or installed on your Vedana®, or on any other BainUltra®product after the date of
manufacture are expressly excluded from this limited warranty.
PROCEDURE
Any defect involving BainUltra®’s potential liability under this limited warranty shall
be reported to BainUltra®within ten (10) days of its occurrence. To assist you with
your warranty, please contact BainUltra®’s customer service by email, telephone or fax
between 8 a.m. to 6 p.m. Monday to Thursday (EST) or 8 a.m. to 5 p.m. on Friday (EST).
Tel.: 1 800 463-2187 or 418 831-7701
Fax: 1 800 382-8587 or 418 831-6623
BainUltra Inc.
956, chemin Olivier
Lévis, Québec
Canada G7A 2N1
Proof of purchase and date of purchase will be required. Units claimed to be defective
shall be held until inspected by an authorized representative of BainUltra®, and upon
their specic instructions, units found to be defective will be repaired or replaced at
BainUltra®’s exclusive choice.
The liability of BainUltra®with respect to the sale of this unit shall be limited to repair
or replacement by a similar product as provided above and does not include any cost of
removal, reinstallation, transport and shipping of defective product, loss of time, salary
or any other expenses as well as any consequential damages of any kind.
BainUltra® and its representatives shall not be liable for any injury, loss, cost or other
damage, whether direct, consequential, incidental, or special, that arise from any defect
covered under this limited warranty, even if BainUltra®has been advised of the possibility
of such damage. Some states and provinces may not allow the exclusion or limitation
of incidental or consequential damages, so the above limitation or exclusion may not
apply to you, but these limitations or exclusions will be enforced to the maximum extent
of the law.
An adequate access way to mechanical and electrical parts of your
Vedana®must be antici-
pated and prepared before an authorized representative arrives on the premises to
carry out a repair. The costs incurred to provide access to the electronic module or the
heating system will not be covered by this warranty.
LIMITATIONS
Except for consumer purchasers domiciled in the Province of Québec, and except to the
extent prohibited by applicable law, this limited warranty replaces all other warranties,
expressed or implied, in fact or at law, including implied warranties based on course
of dealing, usage of trade, and merchantability and tness for a particular purpose.
(Inapplicable in Québec). The terms of this limited warranty cannot be modied or
extended in any way whatsoever by any agent, dealer, distributor, service company
or party other than BainUltra®.
BainUltra®excludes any statement in any advertisement or instruction, any picture, or
any guideline as an express warranty for our products. We recognize that some states
and provinces may not allow limitations on implied warranties, so the above limitations
and exclusions may not apply to you, but they will be enforced to the maximum extent
of the law.
LEGAL RIGHTS
This limited warranty gives specic legal rights and is not applicable if it interferes with
any law or regulation in any state, province or country.
WARRANTY
