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  9. Bang & Olufsen Beoplay P2 Installation guide

Bang & Olufsen Beoplay P2 Installation guide

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FAQ’S - Bang & Olufsen Beoplay P2 Portable Bluetooth
Speaker
Summary
I am unable to pair the Beoplay E8 to my device, or it does not auto-connect as it used to do.
What do I do?
1) Question
I am unable to pair the Beoplay E8 to my device, or it does not auto-connect as it used to do.
What do I do?
Answer
Some devices need to be paired with the E8 in a specific way. Here are the steps for Bluetooth
pairing with these devices:
1. Enable the Bluetooth pairing mode on E8 - LED indicator flashing blue
2. Find the classic Bluetooth headphone icon (eg, for Samsung phone) on
your device and select to pair with it.
3. Do not select BLE symbol (eg. for Samsung phone). Wait for the device to
show the classic Bluetooth icon.
4. After pairing successful, the white LED will be solid ON for 20 seconds on the E8.
5. If the above steps don't work, restart the device and remove all other paired device
through a factory reset. Then pair this device to the E8 only.
To do a factory reset, touch and hold the left and right earphone simultaneously until the product
indicator is flashing red (approximately 10 seconds). E8 will turn off once the reset is completed
If you select the BLE symbol, remove the E8 from the Bluetooth settings and restart your device.
After powering on the device, perform Bluetooth pairing by selecting the Bluetooth classic icon.
If problems persist, this can be due to general Bluetooth interference
Summary
How do I pair my Bluetooth device with my B&O PLAY Bluetooth speaker?
2) Question
How do I pair my Bluetooth device with my B&O PLAY Bluetooth speaker?
Answer
First, you must switch your device and B&O PLAY Bluetooth speaker on. Then press the
Bluetooth button on the B&O PLAY Bluetooth speaker for more than 2 seconds ( on BeoPlay
S3). When the product indicator starts flashing blue, find the B&O PLAY Bluetooth speaker in
the Bluetooth list on your device and select it. When a sound prompt is heard on the speaker and
the product indicator turns solid blue shortly, the two are paired.
Summary
I have problem connecting the Beoplay E8 to my device. What do I do?
3) Question
I have problem connecting the Beoplay E8 to my device. What do I do?
Answer
If you have problems connecting the E8 to your device, the possible reasons and solutions are as
follows:
Interference with the Bluetooth signal: Bluetooth operates in the 2402 to 2480 MHz
range and may be disturbed by other 2.4 GHz networks (e.g. WiFi routers and networks,
wireless keyboards and mouse). Turn off or remove other Bluetooth connections in the
surroundings and check if that solves the issue. Alternatively, go to another location, such
as an elevator or outside, that has less Bluetooth noise from other products and check if
the connection works.
Distance between the E8 and Bluetooth device: Face the front towards the Bluetooth
transmitting device (max distance is 10 meters and line-of-sight). Check if the problem is
solved. See the illustration below for the ideal placement of your device relative to the
E8. Note that the Bluetooth antenna is in the right earbud.
E8 Bluetooth receiver in the right earbud: If you wear a sports watch (e.g. an Apple
watch) on your left wrist and having dropout issues, then it is recommended to move the
watch to your right wrist.
Bluetooth antennas vary in quality on different PC and mobile units