Base aire AirWerx 120X User manual

Tel: [phone]
Web: www.baseaire.com
E-mail: [email protected]
Installation & Operations Manual
AirWerx 120X
Patent pending
Specifications subject to change without notice.

Table of Contents
Important Notes
Warranty Registration
Specifications
How it Works
Installation Requirements
Installation
Key Functions
Indicator Lights
Remote Control
Operating Instructions
Unit Diagram
Maintenance
Dehumidifier Storage
Ducted Applications
Troubleshooting
Spare Parts
Warranty Information
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Warranty Registration
Your dehumidifier comes with an extensive warranty. To register your
unit simply fill out and return the warranty form provided in your
dehumidifier box.
For future reference, write down the model, serial number, and
date of purchase for your dehumidifier. This information is necessary
for seeking assistance in the future and can be found on the data
label on the side of the unit.
Model Number: AirWerx 120X
Serial Number: ______________ Date of Purchase: _____________
For additional questions concerning your dehumidifier, contact your
local installer or call Base Aire at [phone].
Important Notes
• Always connect your dehumidifier using a grounded electrical connection
(as required for all electrical appliances). The use of non-grounded wiring
will void the warranty.
• Your dehumidifier should only be repaired by a qualified technician.
• Do not use the dehumidifier in standing water. If there is a chance that the
dehumidifier has been flooded, unplug the unit, remove the cover, and allow
it to dry completely before proceeding.
• Do not insert objects or your fingers into the inlet or discharge.
• Do not use water to clean the exterior of the dehumidifier. To clean unit,
unplug from power, then use a damp cloth to wipe the exterior.
• Do not stand on dehumidifier or place objects on it.
• Do not use with extension cord or plug adapter.
• Unless otherwise noted, all maintenance should be done with the unit
powered off.

3
Specifications
Capacity @ 80°F/60%RH: 120 Pints Per Day
Airflow @ 0.0” SP: 290CFM
Operating Temp. Range: 30-105°F
Operating Relative Humidity Range: 36%-90%
COP: 2.85 L/kWh
Refrigerant: R410A
Amperage Usage: 6.7 Amps
Power Supply: 115V/60Hz/Single Phase
Outlet Requirement: 15 Amp
Sound Level: 55 dBa
Dimensions LxWxH: 13.8” x 15.8” x 23.7”
ETL Listed: Yes
How It Works
AirWerx dehumidifiers use an integrated humidistat to monitor the
conditioned space. When the relative humidity goes above the selected
setpoint, the dehumidifier will energize. Air is then drawn across an
evaporator coil, which is cooler than the dew point of air. This means moisture
will condense out of the air. The air is then reheated through the condenser
coil and distributed back into the room.
Installation Requirements
• The area where the dehumidifier is located should be sealed with a vapor
barrier.
• If the unit is installed in a crawl space, all vents should be sealed.
• For proper ventilation, neither the inlet or discharge should be positioned
against a wall. The inlet needs a minimum of 12” clearance and the discharge
requires a minimum of 36” clearance.
• For the best air diffusion, install the unit so that a side panel faces the wall.
• AirWerx dehumidifiers are only intended for operation when the unit
is upright and level with the feet on the ground.

1. Power Key
• Use this button to turn the dehumidifier on and off.
• Press once to turn machine on. You will hear two beeps and the light will
illuminate green (solid or flashing depending on mode).
• Press the power button a second time and you will hear one beep as the machine shuts
down. Note that there is a 1 minute fan delay.
2. Arrow Buttons
· Use the up and down arrow buttons to set the desired humidity setpoint on the display
screen.
· The setpoint can be any number between 36%-90%. When the indoor humidity is higher
than the setpoint, the unit will operate.
• Keep in mind that the displayed humidity levels are approximate ( +/-5%)
3. Continuous Mode
• To set the unit to run continuously regardless of humidity, simply use the down
arrow key to set the humidity below 36%.
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Installation
1. Place dehumidifier on a level surface.
• Do not place unit directly on vapor barrier. For example, use blocks
or pavers to create a level surface.
• If unit has been turned or flipped so that the compressor did not
remain upright, place the unit on a level surface and wait a
minimum of 2 hours before proceeding.
2. Set up the drain line
• Remove the compression nut and slide it over the end of the hose
to be attached to unit.
• Slide the side of hose with compression nut over the insert on the
compression fitting completely.
• Tighten compression nut.
3. Plug dehumidifier into grounded 15 amp circuit.
Key Functions

1. Humidity Display Screen
• The display screen has two functions:
1. When the unit is powered on, it shows the humidity of the space
2. When setting the desired humidity level, the screen will show the set point.
After a brief delay, it will revert to current humidity of the space.
2. Power Indicator Light
• This light indicates that the unit is properly powered on and ready to operate.
• Always make sure the unit is “off” prior to performing any service, unless otherwise indicated.
• If the humidity is above the setpoint, the light will be solid green and the machine will
operate.
• If the humidity is below the setpoint, the unit will be in standby mode and the light will be
flashing.
3. Continuous Mode/ Auto Defrost Light
• When the light illuminates green, it indicates that the dehumidifier is set to continuous
operation mode.
• When the light illuminates red, it means the unit is in auto defrost mode and clearing the
evaporator coils of any ice buildup.
4. Compressor Light
• When the light illuminates red, it indicates the compressor has been initiated but is currently
warming up.
• Once the light switches to green, it means the compressor is currently in working status.
• The continuous light will illuminate green and the display will show “CO”.
• To switch back to normal humidistat operation, use the arrow keys to
move the setpoint above 36%.
4. Manual Drain Button
• If you need to store or move your dehumidifier, press the “Drain” button to remove water
from the integral pump’s reservoir.
5. Pump Trouble Warning
• If the pump reservoir level gets too high, the water sensor will activate to prevent
overflow.
•When this occurs, the compressor will stop automatically, and the display will show “E4”.
After a 1 minute delay, the fan motor will turn off and the dehumidifier will not operate until
the problem has been resolved.
•Check to verify that the pump is functioning, then unplug the unit for two minutes to reset
the error code.
5
Indicator Lights

Remote Control Instructions
6
AirWerx Dehumidifiers can be controlled using an optional remote accessory. The remote
connects to your dehumidifier via a 25’ CAT 5 cable, with the integrated sensor giving you
multiple options for monitoring surrounding conditions.
Example #1- Install the dehumidifier in the laundry room and duct it into the living room.
Mount the remote in the living room and use the remote sensor.
Example #2- Install the dehumidifier in your crawl space with the remote mounted in your
garage.
NOTE: The symbols indicated below only
show when the remote is powered on.
1. On/Off (Power) Button
Press the on/off button and the machine will
start running (two beeps). Press the button
again to turn the machine off.
2. Up Button/ Down Button
Use the up and down arrows to adjust the
humidity level.
3. Mode
Use the mode button to switch between
dehumidifier and a ducted application.
• The symbol on the display
indicates the sensor on the remote control is
being utilized.
• The symbol on the display indicates the sensor on the dehumidifier is being
utilized.
4. Temperature
Press the temperature button to display the current temperature on the screen
5. Continuous
Press this button to switch the unit into continuous mode. “CONT.” will appear on the display
screen.
6. Drain Pump
Use this button if the unit will not be used for an extended period of time.
This button will remove water from the pump reservoir.

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Operating Instructions
1. Start the machine
• Press the power key to turn the dehumidfier on.
2. Adjust the settings
• Use the up and down arrow keys to adjust your desired setpoint (typically 50-55%)
3. Stop the machine
• Press the power button again and the dehumidifier will stop. Note that the fan will
continue to operate for 1 minute after the unit has shut off. DO NOT DISCONNECT THE
POWER CORD TO FORCE THE UNIT TO STOP.
4. Water Drainage
• The AirWerx 120X has an integrated condensate pump.
During normal operation, the 120X will automatically drain as
required.
• If you would like to store or move your unit, press the drain button
to drain water from the pump reservoir. The drain will operate for 15
seconds each time the button is pushed. It may be necessary to
push the button more than once.

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Unit Diagram
Front View
Control Panel
Pre-filter
Handle
Side Panel
Back View
Discharge Grille
Auxiliary Terminals
Power Cord
Ventilation Fan Port (optional)
Drain Hose
Connection
Remote Control

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Cleaning the Filter
1. Unplug the unit.
2. For PreFilter:
a. Remove prefilter from inlet of machine.
b. Vacuum or wash with warm water (no soap).
3. For MERV-10/HEPA/Carbon Filters:
a. Replace as necessary- we recommend
checking the filters at least 1x/year
Electrical Access
• Unscrew the 9 screws on the side panel.
• Remove the 2 screws on the
control board cover.
Pump Maintenance
Your AieWerx 120X is equipped with an integral condensate pump designed to pump water
from the dehumidifier out to the desired drain.
The pump requires routine maintenance that is not covered by the warranty.
Preventative maintenance is necessary to prevent issues from dirt and slime that may
accumulate in the drain system. This includes the drain pan, hose to the condensate pump,
pump reservoir, pump head assembly, and discharge tubing.
Coil Maintenance
• Once per year, clean the coils with an approved coil cleaner. The
coil cleaner should be a self-rinsing, foaming, cleaner, such as
WEB® Coil Cleaner.
**For more detailed instructions, visit www.baseaire.com**
WARNING: Always unplug the unit before doing any maintenance.
Cleaning the Machine Body
• Use a soft, damp cloth to clean the exterior of unit. Do not use any
soap or solvents
Maintenance

Basic Pump Cleaning
Complete about once per year, depending on environment
1. Remove filter(s) from inlet of unit to access drain tray. Press the drain button to drain the
reservoir.
2. Disconnect power to the dehumidifier.
3. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR vinegar (4 oz white
vinegar + 12 oz water).
4. Pour the cleaning solution into the drain tray at the base of the coils.
If any cleaning solution gets on the coils, flush with water.
5. Allow solution to soak for 15 minutes.
6. Reconnect the dehumidifier to power.
7. Fill the reservoir with water (16-32 ounces) and flush/cycle the pump at least 2x.
8. If the drain line is still filled with debris, repeat process. If drain line still does not appear
clean, move on to Advanced Cleaning.
Advanced Pump Cleaning
Complete as needed
1. Press the drain button to drain the water from the reservoir (a wet-dry vacuum or towels
can be used to remove any remaining water).
2. Unplug the dehumidifier and remove the cover so you have access to the pump.
3. Remove the pump head from the reservoir by unscrewing the screw.
Wipe reservoir clean with a paper towel.
4. Reassemble pump.
5. Mix a 16 ounce solution of bleach (1 oz bleach + 15 oz water) OR vinegar (4 oz white
vinegar + 12 oz water).
6. Pour the cleaning solution into the drain tray at the base of the coils.
If any cleaning solution gets on the coils, flush with water.
7. Allow solution to soak for 15 minutes.
8. Reconnect the dehumidifier to power.
9. Fill the reservoir with water (16-32 ounces) and flush/cycle the pump at least 2x.
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Removing the Pump
1. Remove the 9 screws on the side panel and set
panel aside.
2. Remove the screw holding the pump in place.
3. Undo the 3 pump electrical quick connects and 1
drain quick connect.
4. Insert a flat head screwdriver into the notch on the
side of the pump. This will allow you to
gently lift the pump off its reservoir (the reservoir
remains attached to the unit).

Dehumidifier Storage
If the unit will be stored for an extended period of time, complete the
following steps:
1. Turn off the unit and allow it to dry.
2. Complete steps 1-3 in Advanced Pump Cleaning to clean out the
pump reservoir.
3. Wrap and secure the power cord.
4. Cover the filter mesh.
5. Store in a clean, dry space.
Ducting the dehumidifier allows the unit to be in one room while
conditioning an adjacent room. Both the inlet/return grille and the supply
grille are designed for 10” flex ducting.
Ducting Installation Notes
• Be sure to secure the ducting with tie wrap.
• Maximum total length of duct run = 10’
• Inlet and outlet duct adapters are optional accessories
Duct Adapter Installation
• Screw in the 4 screws on each duct adapter.
Flex Duct Installation
• Slide ducting over adapter and secure with tie wrap or clamps
Ducted Applications
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Troubleshooting
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Pump Alarm- E4 Error Code
**UNIT WILL NOT FUNCTION UNTIL ERROR CODE IS CLEARED.
If E4 (pump alarm) is shown on the display, complete the following steps:
1. Reset the unit by unplugging the power cord and then reconnecting it.
2. Manually check to see if the pump is operational by pressing the drain button. Check
if the pump energizes and de-energizes properly. Additionally, check to see if any water
purged from the system.
3. If you haven’t cleaned the system recently, check the discharge line for an obstruction,
then clean as described in the Maintenance section.
4. Replace the hose and/or pump, if maintenance alone isn’t sufficient.
SolutionCause
Symptom
Poor Connection Verify that both ends of the power cord are
plugged in
Power Outage Reset power
Trouble Code: LO
Clean the filter
Clear the blockage
Filter is Dirty
Air Inlet or Outlet is Blocked.
Diaplay is Blank
No AirFlow
Trouble Code: E4
Trouble Code: E1
Problem with Pump
Room Temperature is
below 33℉
Humidity Sensor or
Communication Error
Check to ensure that the sensor wire is
connected at both ends, if no issues are
visible, the sensor may be faulty.
Verify that the pump is properly installed
and functioning. If so, unplug the unit for
two minutes, then restart.
Increase the room temperature so it is
within operation range (above 33℉). If
error still display, check sensor.
Trouble Code: HI Room Temperature is
above 105℉
Decrease the room temperature so it is
within operating range (below 105℉). If
error still displays, check the sensor.
E5 Trouble Code Refrigerant Leak Contact Your Installer for Assistance.

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Spare Parts
Remote Control
W-100
W-101
Remote Control Assembly
(includes W-101 and
W-102)
AirWerx Remote Control
W-102 AirWerx Remote Control
Cable
Fan Components
N-802
N-804
AirWerx Fan Motor
AirWerx Complete Fan
Assembly
N-117 Fan Capacitor
Display/Control
N-100
N-101
AirWerx Main Control
Board
AirWerx Display Board
N-102 AirWerx RH/Temp.
Sensor
Internal Components
N-801
N-118
Compressor
Compressor Capacitor
N-800 Coil Assembly
N-119 Hot Gas Valve Assembly
N-803 Condensate Pump Assembly
Filters + External Components
N-200
N-201
AirWerx Prefilter
AirWerx MERV 10
N-202 AirWerx HEPA
N-203 Carbon Filter
N-125 Foot, adjustable
Cables
N-102
N-121
Temp/RH Sensor Cable
Display Ribbon Cable
N-122 CAT 5 Port Internal Cable
Duct + Ventilation Accesspries
N-103
N-105
AirWerx Return +
Supply Duct Collar
Assembly
AirWerx Remote Control

Limited Warranty
All warranty benefits apply to the original owner only. Warranty cannot be transferred or assigned.
1 YEAR ( FROM DATE OF PURCHASE): BaseAire warrants the dehumidifier will operate free of defects in
workmanship and materials. At its discretion, BaseAire will repair or replace any malfunctioning components,
free of charge (excluding transportation costs)
3 YEARS (FROM DATE OF PURCHASE): BaseAire warrants the refrigeration circuit (compressor, condenser
and evaporator) will operate free of defects in material or workmanship. At its discretion, BaseAire will replace
defective parts, including factory labor or refrigerant. This does not include transportation.
5 YEARS (FROM DATE OF PURCHASE): BaseAire warrants the compressor, condenser, and evaporator will
operate free of any defects in material or workmanship. At its discretion, BaseAire will repair or replace the
defective parts. This does not include labor, transportation, or refrigerant.
CUSTOMER RESPONSIBILITIES: In order to take advantage of the warranty service, the customer must do the
following:
1. Customer must provide normal care and maintenance (including, but not limited to cleaning filters, coils and
pumps)
2. Removal and re-installation of unit is the sole responsibility of owner.
3. If customer cannot return unit to certified repair center, all costs associated with freight shipment are borne by
the customer. In addition, all duties related to freight shipments, including but not limited to palletizing, wrapping,
labeling and pickup are associated with customer.
4. If shipped, customer is responsible for all risk of loss or damage.
BaseAire Warranty Steps:
1. Once receive the goods, customers must log in www.baseaire.com to fill out the warranty Registration form
and submit to BaseAire company. We will receive your purchasing and installation information and save it.
If no warranty registration is sent to us, warranty period will begin the day the shipment left the warehouse.
Please be sure to record serial # and date of installation. You will need this information to receive the RA
number.
2. If warranty service is necessary, customers must contact BaseAire Tech Support by [e-mail] or
local technical service phone to receive a Return Authorization (RA number). Once an RA has been issued,
customers should bring the unit to a certified repair center. BaseAire will arrange the shipping to bring the unit
back to the BaseAire warehouse (at the expense of the customers) if customers are not available.
3. After the unit has been received by BaseAire (whether at a repair center or the warehouse), BaseAire will
have an initial inspection If it is determined to be invalid warranty claim (see exclusions below), customers have
to pay for all associated repair costs and shipping costs for units repair.
4. Customers can pick up the unit after repair at their own expense for shipping. Units will have a rigorous
testing before sending it back to customers.
5. If the unit can no longer be fixed, and it is in the warranty period and determined to be valid claim, we will ship
the customer a new unit within the same year warranty from the date of replacement.
6. After parts are repaired or replaced by BaseAire, the original warranty period continues to applies until meet
its deadline. No extensions to the original warranty period.
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Limited Warranty Exclusions
EXCLUSIONS:
DAMAGE DUE TO THE FOLLOWING IS NOT COVERED UNDER WARRANTY
1. ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
●FLOODING
●FIRE
●WATER DAMAGE
●HURRICANE STORM DAMAGE
2. IMPROPER USAGE-INCLUDING BUT NOT LIMITED TO:
●POOL/SPA/TUB APPLICATIONS
●MISUSE, ABUSE OR TAMPERING WHETHER INTENTIONAL OR ACCIDENTAL
●IMPROPER INSTALLATION OR DESIGN
●MPROPER VOLTAGE
●LACK OF NORMAL CARE
●FAILURE TO FOLLOW INSTRUCTIONS
3. CORROSION
4. FREEZING
5. ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
6. FREIGHT CHARGES
7 ANY COSTS DUE TO LOST PROFIT OR DELAY
8. DAMAGE TO PROPERTY
9. CAUSE BEYOND CONTROL
10. CONSUMABLE PARTS INCLUDING BUT NOT LIMITED TO:
●FILTERS
●BATTERIES
●POWER CORDS
●VALVES
●SWITCHES
●RUBBER PARTS
11. DIRECT, INDIRECT, COLLATERAL OR INCONSEQUENTIAL DAMAGES OF ANY KIND
THE WARRANTIES AND LIABILITIES SET FORTH ARE IN LIEU OF ALL OTHER WARRANTIES
EXPRESSED OR IMPLIED IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE. BaseAire's total liability, regardless of
nature of claim shall not exceed original purchase exceed original purchase price of the product, if a product
or component is replaced while under warranty, the applicable warranty period shall not be extended beyond
the original warranty time period.
The foregoing shall constitute the total liability of seller in the case of defective performance of all or any of
the equipment or services provided to buyer. Buyer agrees to accept and hereby accepts the foregoing as the
sole and exclusive remedy for any breach or alleged breach of warranty by seller.
Any dishonesty or fraud in connection with BaseAire warranty thoroughly voids all warranty policies.
BaseAire expressly reserves the right to pursue legal action in the event of dishonesty, fraud, or attempted
fraud.
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Warranty/Registrate by scanning