Base aire AirWerx 35P User manual

AirWerx 35P
Installation & Operations Manual
Web: www.baseaire.com
E-mail: sales@baseaire.com
Specifications subject to change without notice.
Tel: 1-888-641-8862

Warranty Registration 2
1
2
Safety Notes
3
Identification
3
Electrical Supply
3
Principle of Operation
4
Installation
4
Key Functions
6
Indicator lights
6
Remote Control
8
Diagram
8
Maintenance
8
Dehumidifier Storage
9
Troubleshooting
10
Maintenance and application of water pumps
13
Spare Parts
14
Warranty Information
15
Motherboard Wiring Diagram
16
Warranty Card
Table of Contents

2
Warranty Registration
Congratulations on your purchase of a AirWerx 35P dehumidifier. Your new dehumidifier comes with
an extensive warranty program. To register, simply complete and return the warranty form provided in
the dehumidifier box. Be sure to include your dehumidifier's serial number. as you will need it to register.
• The AirWerx 35P dehumidifier must always use a grounded electrical connection (as required for all
appliances). If a non-grounded wire is used, all liability goes to the buyer and the warranty is void.
Safety Notes
• Your new dehumidifier comes with an extensive warranty program. To register, simply complete
and return the warranty form provided in the dehumidifier box.
Be sure to include your dehumidifier's serial number as you will need it for registration.
• The AirWerx 35P dehumidifier should be maintained and repaired by a qualified technician.
• The AirWerx 35P dehumidifier is intended for operation when the unit is standing and horizontal
only. Operating the unit in any other direction may allow water to flood the electrical components.
• Always unplug the dehumidifier before moving.
• If water threatens to food the dehumidifier, turn off and unplug the dehumidifier.
• To ensure proper operation, the dehumidifier’s air inlet and air outlet should be at least 6 feet away
from a wall or any obstruction.
• Do not insert fingers or any objects into the inlet or outlet holes.
• The dehumidifier should be turned OFF and unplugged when performing maintenance or repaired.
Before repairing the dehumidifier, contact our customer support team. Some procedure must be
performed by a qualified technician.
• Do not use water to clean the exterior of the machine. To clean the unit, unplug the power and wipe
the exterior with a damp cloth.
• Do not stand on the machine or use it as a device for hanging clothes.

3
Identification
Please write down the model number, serial number and date of purchase of the dehumidifier for
future reference. If you need to ask for help in the future. This is very useful. The data label on the side
of the unit has the key features of the particular machine.
Model Number: AirWerx 35P
Serial Number: Date of Purchase:
For additional questions about your dehumidifier, email sales@baseaire.com.
Electrical Supply
Power supply: 115V, 60Hz AC, single phase
Outlet requirements: 3 holes, GFCI
Circuit protector: 15 amps
To reduce the risk of injury:
Warning: 240 volts AC power may cause serious injury due to electric shock.
1 Disconnect the power supply before servicing.
2 Only plug the device into a grounded circuit.
3 Do not use extension cords.
3 Do not use plug adapters.
Principle of Operation
The AirWerx 35P dehumidifier reads the relative humidity in the room. When the detected relative
humidity exceeds the humidity setpoint, the dehumidifier will automatically turn on.
The air passes through the evaporator coil, which is cooler than the dew point of the air.
This means that moisture condenses out of the air. The air is then reheated through the condenser coil
and distributed back into the room.

4
1. The "ON /OFF" Button
Installation
The area to be controlled should be sealed with a vapor barrier. If the equipment is installed in a
confined space, all vents should be sealed.
WARNING: Do not install the dehumidifier in a corrosive environment. Some liquid vapor barriers
dry by "solvent evaporation". Always make sure the barrier is completelydry .
Step 1: Place the dehumidifier on a level surface.
Do not place the dehumidifier directly on the vapor barrier. It is suggested to place the
dehumidifier on a level block or paver.
Wait for at least 12 hours before turning on the dehumidifier after delivery.
Step 2: Set up the drain line.
Remove the nut from the drain nozzle before connecting the drain hose when using the
dehumidifier’s pump drain system.
To use the gravity drain system, locate the other drain nozzle on the side of the unit. Remove
the drain plug and connect the drain hose (with a larger inner diameter) onto the
other drain nozzle.
Step 3: Plug the unit into a 15-amp ground circuit.
Key Functions
• Press this button to turn ON/OFF the dehumidifier.
• When the dehumidifier is turned off, there would be a 120 seconds delay on the fan. Do
not unplug the unit until the fan is off.

5
2. "SET" Button
• This button is used to change the humidity setpoint from 25% to 80%. The dehumidifier
may also be set at “CO” or Continuous Operation mode to run the dehumidifier
continuously. The setpoint has 5% increments of each press.
3. “Drain” Button
• Hold this button down for at least 3 seconds to switch the drain system to use. Either
pump drain system or gravity drain system.
Water Pump Drainage Mode:
• If the “Pump” light is turned ON, it indicates that the pump drain system is in use. (The
gravity drain nozzle must be blocked to cover the drain hole)
• The “Drain” button can be pressed once to force the water pump to remove the
collected moisture from the water tray for 14 seconds.During pump operation, this
button is not valid.
• If the water pump float switch detected a high level of water in the tray, the pump will
automatically run and drain the collected moisture for 14 seconds. If a high level of water
is still detected, after the pump runs for 14 seconds, the screen will display an “E4” error
code.
Gravity Drainage Mode:
• If the “Pump” light is turned OFF, it indicates that the gravity drain system is in use. The
Water Tray Plug should be removed from the dehumidifier to properly use this drain
system. This allows the dehumidifier to continuously drain the moisture collected.
• If a high level of water is detected by the float switch for 14 seconds, the screen will
display an “E4” error code and the dehumidifier will STOP from running to avoid
a water leak.
Note: When moving the machine from one location to another, wait at least 10
minutes after turning off. This will allow the moisture in the coil to drip down in the
water tray and you may tilt the dehumidifier in the direction of the drain hole to
remove the collected moisture or water, completely.
• This button is used to change the humidity reading from RH% to GPP (Grains per pound).
GPP is the unit used to measure the weight of moisture in the air. The number of grains per
pound of dry air expresses the specific humidity of the air. The GPP setpoint can be set at
25 to 200.
• Relative humidity (RH) refers to the moisture content of the atmosphere, expressed as
a percentage of the amount of moisture that can be retained by the atmosphere at a given
temperature and pressure with condensation.
• The SET+Drain key combination is used to display the temperature of the temperature
sensor by pressing and holding for 3 seconds.
4. " GPP" button
"SET +Drain" key
• "SET + GPP" key combination press for 3 seconds to display the temperature of the
coil in Celsius.
"SET +GPP" key

6
Power
Continue
Pump
GPP
1 By default, the screen displays the Relative humidity level in the space.
2 While setting the humidity setpoint, the screen displays the current setpoint. After 2-3
seconds, the display will return to the default screen to display the Relative humidity
level in the space.
2. Operation Indicator
• When the power light is solid green, it indicates that the dehumidifier is turned on. If
this light is flashing, it means that the dehumidifier has reached the desired humidity
setpoint.
3. Continuous mode light
• When this light is on green, it indicates that the dehumidifier is set to continuous operation
mode.In continuous mode of operation, this light is always on, other states, this light is off.
4. Water Pump Drainage
• Water pump mode, this light is on; gravity drainage mode, this light is off. The factory default
mode of the device is gravity drainage mode
5. GPP mode indicator
• When the compressor is in GPP mode, this light is on; in regular mode, this light is off
Remote Control Instructions
The Airwerx 35P dehumidifier can be controlled using the (optional) wired remote
accessory. It is connected via a 25 inch CAT5 Cable. The remote control contains an
integrated sensor which also detects the temperature and humidity level of the room where
the remote controller is placed in
Indicator lights
1. Humidity display screen
• The display screen has two functions

7
1. On/Off Power (Button)
• Press the on/off button and the machine will start running . Press the button again
to turn off the machine.
2. Up Button ▲ / Down Button ▼
• Use the up and down arrow buttons to adjust the humidity level.
4. Temperature T
• Press the temperature button to display the current temperature on the screen. The T button
toggles the temperature scale setting back and forth °C / F°
5. Continuous C
• Pressing this button will switch the unit to continuous mode. cont will appear on the display to
indicate continuous mode.
6. Drain Pump P
• Press this button to drain or pump the collected moisture or water out of the
dehumidifier.
NOTE: The above symbol will only appear when the dehumidifier is powered on.
(Pressing the P button screen displays Draining indicating that it is draining anddisappears
when the drainage is complete)
3. Mode M
• The symbol on the display board indicates the sensor on the remote control is being utilized.
• Use the Mode button to switch between dehumidification and a ducted application.
• The symbol on the display board indicates the sensor on the dehumidifier is being utilized

8
WARNING: Always unplug the power before performing any maintenance.
If the unit will be stored for an extended period of time, complete the following steps:
Dehumidifier Diagram
Handle
Filter
Water pump discharge port
Unit Cover
Control panel
Power cord
Air outlet
Handle
Unit Cover
Gravity drain
External control port
A1-A6 auxiliary terminal interface
Maintenance
Cleaning the body
Use a soft damp cloth to clean the exterior of the unit. Do not use any soap or solvent.
Coil Maintenance
Once a year, clean coils with an approved coil cleaner.
Coil cleaner should be a self-cleaning, foaming cleaner such as WEB® Coil Cleaner.
Dehumidifier Storage
1. Turn the unit off and allow it to dry.
1 .T u r nt h eu n i to f fa n da l l o wi tt od r y .
2. Pack and secure the power cord.
3. Cover the filter.
4. Store in a clean, dry place.

9
Symptom Cause Solution
Pump Alarm Trouble Code E4
1. Reset the unit by disconnecting the power cord, then reconnecting it.
NOTE: The unit will not work until the error code is cleared.
If maintenance alone is not enough, the hoses and/or pumps can be replaced
Troubleshooting
Machine Won't Run
Power Supply Verify that the outlet has power and that the
plug is properly installed in the outlet
Room Temperature Exceeds
1O5°F (HI Displayed) or is
Below 33°F
Unit is outside of operating temperature
range. Modify room conditions so that
the temperature is between 33°F and
105°F ft the system will begin to operate.
(Machine set humidity degree must be
less than ambient humidity for
machine to operate)
Low Air Flow
Air Filter is Clogged Clean the filter according to the
instructions listed in the manual.
Air Inlet or Outlet is Clogged. Clear blockage on inlet or outlet.
Loud Noise
Machine is Not Level
Filter is Clogged
Move it to a flat surface.
Clean the filter according to the
instructions listed in the manual.
Trouble code E: 1 E1 = Humidity sensor lssues
Check the wire connections at both ends.
If there are no visible problems, the
sensor may be faulty.
Trouble code E: 4 Water Pump Failure
Confirm whether the pump is malfunctioning,
if so, unplug it for two minutes and restart it.
(1. confirm whether the float switch is
effective 2. whether the motherboard
chip is damaged)
Trouble code: HI or LO
Room Temperature Exceeds
1O5°F (HI Displayed) or Below
33°F (LO Displayed)
The machine unit is outside the operating
temperature range. Modify room
conditions so that a temperature between
33°F 1O5 "F will begin operation. If the
room conditions are within the
temperature range, replace the sensor.
Trouble code E: 5 Coil temperature failure or
compressor lack of fluorine
Check whether the coil temperature
connector is off or coil temperature
failure, compressor lack of fluorine
2. Manually check if the pump is operational by pressing the drain button. Check that the pump is
properly powered on and off. Also, check to see if any water is draining from the unit.
3. If the system has not been cleaned recently, check the discharge line for obstructions, then
check the balance of the pump system (see "Maintenance" on page 8 for details).

10
Normal use of the water pump
1. To verify if the drain button is functional.
Gravity Drainage
Use of gravity drainage pipe (gravity drainage or pump drainage can
be selected according to the working environment)
Gravity Drainage
Drain
Maintenance and application
of water pumps
When the power is on, press the drain button. If the collected moisture is properly drained
through the water tray nozzle, this indicates that the condensate pump is not defective.
Water Pump Drainage
2. To verify if the automatic drain system is functional.
When the dehumidifier automatically activates the pump after a certain amount of moisture
is collected, this indicates that the float switch is working properly.
3. Pump Error.
In the event of a pump failure, the screen will display a “E4” Error code to stop the
dehumidifier from running to prevent water leak.”
When the gravity drain system is in use, elevate the unit from the ground. This can be done
by hanging the dehumidifier on the floor joist or using a level object to place the
dehumidifier on. Failure to elevate the unit higher than the drain pipe will result to a
water leak.

11
Gravity drainage
1 2
3 4
X
Water pump fault judgment and maintenance methods
Judgment of the problem when the error code "E4" appears.
1. The drainage hose is blocked by foreign objects or bent and deformed
2. The drainage height exceeds the standard.
3. Water level switch failure.
4. The water pump is malfunctioning or its service life has expired.
5. The internal water pump hose is blocked or bent or deformed by foreign objects.
Water level controller switch
Water pump drainage
Internal Hose
19.6ft

11
12
Water pump repair method
1
2
3
Disconnect the hose
1. Use a Phillips screwdriver to unscrew the screws on the water pump panel, and you can see
the fixed status of the water pump.
2. Use a Phillips screwdriver to unscrew the screw of the pump fixing bracket.
3. Pull out the hose fixed in the water reservoir and take out the water pump for replacement.
4. Follow the above steps to install the new water pump to the original position.

AirWerx 35P Spare Parts
13
AirWerx 35P Models-Parts
DescriptionPart#
S-100
S-108
S-109
S-110
S-601
S-602
S-603
S-604
S-605
S-606
S-607
S-608
S-609
S-610
S-611
MERV-1 FilterS-612
AirWerx 35P Filter
Remote Control Kit (cable + remote control)
Main Control Board
Display Board
Temperature and Humidity Sensor
Blower Motor
Air Duct Set
Fan Capacitor
Compressor
Compressor Capacitor
Coil Assemblies
Humidity Sensor Wiring
Display Board Wiring
A1-A6 Plug-in Cable Set
Adjustable Foot Pad
Water Pump Assembly

This limited warranty period begins on the date of purchase Baseaire warrants to the original purchaser
that during the following limited warranty period that the Baseaire product is free from manufacturing
defects in material or workmanship.
The Use of this product in SPA or a room with an outdoor pool invalidate or void limited warranty.
14
Limited Warranty
six (6) months for p ar ts and labor.
This includes the cost of shipment of replacement parts or equipment.
One (1) year for parts and labor.
This does not include the cost of shipping the defective product back for repair or replacement.
Three (3) years of parts and labor on the refrigeration system only
(compressor, condenser and evaporator). Transportation costs, not included.
Five (5) year parts only on the refrigeration system
(compressor, condenser and evaporator). Shipping costs, not included.
This limited warranty applies only to units purchased from the manufacturer or an authorized Baseaire
dealer and purchased in accordance with the instructions contained in this User' s Guide or with the
product for operation, installation and maintenance. Baseaire will not provide home service during or
after the warranty period. You may be responsible for shipping costs to bring the product to
the manufacturer for service.
To obtain warranty service, the buyer must contact Baseaire at 888-641-8862 or [email protected].
Warranty service requires proof of purchase or order number. During the applicable warranty period, a
product will be repaired or replaced at the sole option of Baseaire.
Limited Warranty Exclusions
This limited warranty covers manufacturing defects in materials or workmanship encountered in
the normal domestic, commercial or non-commercial use of this product Defects, excluding the
following.
• Damage caused by this product during unintended use.
• Damage caused by unauthorized modification or alteration of the product.
• Cosmetic damage, including scratches, dents, chips, and other damage to
the finish of the product.
• Damage caused by abuse, misuse, pests, accidents, fire, floods, or other acts of nature.
• Damage caused by abuse, misuse, pests, accidents, fire, floods, or other acts of nature.
• Damage caused by incorrect line currents, voltages, fluctuations and surges.
• Damage caused by failure to properly maintain the product.

15

Warranty Registration Card
Order Number: Model:
Serial #: E-mail: Installation date:
Name: Address:
City: State: Zip:
Phone #: E-mail:
If you have any questions, please feel free to
contact us at 888-641-8862 or visit www.baseaire.com
Register your unit for warranty using this link:
https://www.baseaire.com/page/Warranty-and-warranty-registration
Scan OR Code for Warranty Registcation
16

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