Bay Alarm Medical In-Home Medical Alert System User manual

Getting Started With
Your In-Home Medical Alert System
Bay Alarm Medical
2019 EDITION

Table Of Contents
In-Home System 1
In The In-Home System 1
Setting Up - Landline 2
Setting Up - Cellular LTE 3
Testing Your Other Buttons 4
Beautifying With Bella Charms 5
Welcome
Letter/ Info
Form (on back)
Cancellation Form
Vial of Life
Getting
Started With
Your In-Home
Medical Alert
System Packet
Warranty
(with purchase)
Auto Fall
Detection Info
(with purchase)
Envelope
for Info Form
Getting Started With
Your In-Home Medical Alert System
Bay Alarm Medical
2019 EDITION
In This Folder:
(Folder may contain more materials than shown)
Vial of Life
Print Name
Date Completed
Emergency Medical Information
(Please place in visible location, ie. fridge)

Need Help? Call 1-877-522-9633 1
In-Home Base Unit Personal Help Button
(wristband or necklace)
In The In-Home System
Products In Upgraded Packages
Wall Button
4G LTE GPS
Mobile Button
In-Car Device Lockbox
Help Button With
Auto Fall Detection
Bella Charm
(Only For Standard Neck Button)

Setting Up: Landline
1. Choose a central location where
the In-Home Base Unit will have
the fewest obstacles (walls,
doors, etc). This location must
have an AC outlet and a
standard telephone wall jack
nearby. Plug the In-Home Base
Unit into the telephone wall
jack.
WALL
RESET T/L
PHONE
Plug the In-Home Base Unit
into the active phone port of
your modem. Make sure your
home phone is also connected
to the “PHONE” port on your
console.
Once connected to the phone
service, plug the power cube
into an AC outlet. Your
In-Home Base Unit should
announce “System ready” and
the status light will turn
GREEN.
WALL
RESET T/L
PHONE
3.
2.
Press the “HELP” button to
begin testing the In-Home Base
Unit. The unit will say “Calling
for help” and make an alert
sound. When the signal is
received, the unit will say “Call
connected, please wait”. When
an operator asks if you need
help, inform them you are
testing.
Need Help? Call 1-877-522-9633 2
OR
STATUS
STATUS

#1 #2
RESET MODEO/I
Setting Up: Cellular LTE
1. Plug the power cube into an AC
outlet.
2. Find the power switch on the
back of the In-home Base Unit
and place it in the “I” position.
The status light will begin to
ash ORANGE.
3. After a short time the status
light will turn GREEN and your
In-Home Base Unit will annouce
“System ready”.
3. Press the “HELP” button to
begin testing the In-Home Base
Unit. The unit will say “Calling
for help” and make an alert
sound. When the signal is
received, the unit will say “Call
connected, please wait”. When
an operator asks if you need
help, inform them you are
testing.
STATUS
Need Help? Call 1-877-522-9633 3
STATUS

Need Help? Call 1-877-522-9633 4
Testing Your Wall Or Personal Help Buttons
1. Please wait for at least 3
minutes after testing the
In-Home Base Unit before
testing your other buttons. To
test your other buttons, press
one of your Personal Help
Button or Wall Button to activate
your In-Home Base Unit.
2. The In-Home Base Unit will say
“Calling for help” and make an
alert sound. When the signal is
received, the Unit will say “Call
connected, please wait”. When
an operator asks if you need
help, inform them you are
testing.
3. Test your other Personal Help
Buttons and Wall Buttons
similarly. Before testing your
next button, please wait 3
minutes between test calls.
STATUS
Setting Up & Using Your Bella Charm
Removing The Help Button For A New Design

Beautifying With Bella Charms
Slip the bottom of the
Help Button into the
bottom hooks of the
Bella Charm.
Step 1 Step 2
Snap the Help Button
into the top hooks.
Shake the lanyard to
ensure it is in place.
Step 3
When worn, the Bella
Charm faces outwards
and hides the Help
Button.
Step 4
Press the button with
your thumb when help
is needed.
Hold the gray rubber
attachment that
connects the Help
Button and the
lanyard.
Step 1 Step 2
GENTLY pull the
rubber attachment out
from the Bella Charm.
Step 3
Follow the directions
above on how to to
place the Help Button
in a Bella Charm.
Step 4
Flip the Bella Charm
over and your ready to
wear!
Setting Up & Using Your Bella Charm
Removing The Help Button For A New Design
Need Help? Call 1-877-522-9633 5

To learn more or for help setting up visit us
at www.bayalarmmedical.com/videos/
or call us at: 1-877-522-9633
R
E
F
E
R
A
F
R
I
E
N
D
ONE FREE
MONTH
for both of you!
and get