Bay Alarm Medical GPS Medical User manual

Getting Started With
Your GPS Medical Alert System
Bay Alarm Medical
2019 EDITION
HELP

Table Of Contents
4G LTE GPS Mobile Button 1
Getting Started 2
Placing An Emergency Call 3
Setting Up The Caregiver Tracking App 4
In This Folder:
Welcome
Letter/ Info
Form (on back)
Cancellation Form
Vial of Life
Getting
Started With
Your GPS
Medical Alert
System Packet
Warranty
(with purchase)
Auto Fall
Detection Info
(with purchase)
Envelope
for Info Form
Getting Started With
Your GPS Medical Alert System
Bay Alarm Medical
2019 EDITION
HELP
(Folder may contain more materials than shown)
In The In-Home System 1
Vial of Life
Print Name
Date Completed
Emergency Medical Information
(Please place in visible location, ie. fridge)

Lanyard Loop
LED Light Speaker
Microphone
Charging
Port
Emergency
HELP Button
In The GPS System
Products In Upgraded Packages
Wall Button
Lockbox
Help Button With
Auto Fall Detection
Bella Charm
(Only For Standard Neck Button)
In-Home Base Unit Personal Help Button
(wristband or necklace)
Need Help? Call 1-877-522-9633 1

Getting Started
Turning On & Charging The GPS Device
Plug the charger into an outlet and
place the device on the charger. The
device will automatically turn on.
Allow the device to fully charge before
using. When the device is fully charged,
the LED light will turn GREEN and
announce:
“Your device is now ready.”
The LED light on the device will turn RED
and announce:
“Your device is now charging.”
If the device is not on, press and hold the
“HELP” button for 1 second. It may
announce:
“Hello, it is time to test your system to
make sure it is working properly. Please
press and hold the HELP button for 1
second now.”
1.
3.
2.
4.
*Please Do Not Try To Cancel An Emergency Call
In the event that the button is pressed, please do not try to cancel the call. Let the
call go through to the call center. Once the call goes through, please let the
operator know that there is no emergency.
Need Help? Call 1-877-522-9633 2

Placing An Emergency Call
Press and hold the “HELP” button for 1 second. It will announce:
“Placing an emergency call now.”
If the call cannot be placed due to poor connection or other issues, the device will
announce:
“Call failed.”
Attempt to call again by pushing the “HELP” button again.
The device will now make a call for help and the button can be released.
1.
2.
3.
WARNING
This device and its charging cable contain strong magnets. If you have a
pacemaker, debrillator or other health device susceptible to magnetic
elds, check with your physician prior to using this device.
Need Help? Call 1-877-522-9633 3

Setting Up The Caregiver Tracking App
Download the app by searching for “Bay
Alarm Medical Caregiver Tracking” in
either the App Store (Apple iPhone) or
the Play Store (Android).
Fill out the account form. The rst name,
last name, phone #, and email should be
the as same infomation on record with
Bay Alarm Medical. Tap “NEXT” when
completed. Read and tap “I AGREE”.
Once downloaded, open the app icon and
create an account by tapping on “CREATE
ACCOUNT” button.
Register the device by entering the Account
# located on the GPS device box. (i.e.
BAMA######). Tap “REGISTER” in the
top right corner. Please call 1-877-522-9633
to nish setting up your device.
1.
3.
2.
4.
Need Help? Call 1-877-522-9633 4

To learn more or for help setting up visit us
at www.bayalarmmedical.com/videos/
or call us at: 1-877-522-9633
R
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F
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R
A
F
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N
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ONE FREE
MONTH
for both of you!
and get