IV. Warranty
Broadcast Devices, Inc. products are warranted against failure due to faulty materials
or workmanship for a period of one year from the date of shipment to the ultimate user.
The warranty covers repair or replacement of defective parts at the factory, provided the
unit has been returned prepaid by the user. All shipments to the factory shall have
affixed to the outside of the container a return authorization number obtained from the
factory. The above warranty is void if the unit has been modified by the user outside of
any recommendations from the factory or if the unit has been abused or operated
outside of its electrical or environmental specifications. If customer conducted field tests
suggest that the unit may be faulty, whether or not the unit is in warranty, a full report of
the difficulty should be sent to Broadcast Devices, Inc. factory at Cortlandt Manor, New
York. The office may suggest further tests or authorize return for factory evaluation.
Units sent to the factory should be well packed and shipped to Broadcast Devices,
Inc. – www.broadcast-devices.com Remember to affix the R.A. number to the outside
of the carton. Any packages received without such R.A. number will be refused. Note:
freight collect shipments will also be refused. When the unit has been received,
inspected and tested, the customer will receive a report of the findings along with a
quotation for recommended repairs, which are found falling outside of the standard
warranty. Units returned for in-warranty repairs, which are found not to be defective will
be subject to an evaluation and handling charge. In-warranty units will be repaired at no
charge and returned via prepaid freight.
Out-of-warranty units needing repair require a purchase order and will be invoiced for
parts, labor, and shipping charges.
When ordering replacement part, always specify A) Part Description, and Quantity; B)
Date of Purchase, Where Purchased; C) Any Special Shipping Instructions. Always
specify a street address, as shipping companies cannot deliver to a postal box.
Broadcast Devices, Inc. is not responsible for any other manufacturer’s warranty on
original equipment. Nor are we responsible for any failure, damage, or loss of property
that may occur due to the installation or operation of our equipment outside of
recommended specifications.
Broadcast Devices, Inc. reserves the right to change materials, specifications, and
features from time to time.
www.broadcast-devices.com
Broadcast Devices, Inc.
Email: Customer.Service@broadcast-devices.com
(914) 737-5032 Tel. (914) 736-6916 Fax.
