Beam RST100 User manual

Remote Satellite Terminal
RST100
Installation and User
Manual

RST100 INSTALLATION &USER MANUAL
Remote Satellite Terminal
RST100
Installation and User
Manual
BEAM Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Information furnished by BEAM Communications Pty Ltd (BEAM) is believed to be accurate and
reliable. However, no responsibility is assumed by BEAM for its use, or for any infringement of patents
or other rights of third parties, which may result from its use. No license is granted by implication or
otherwise under any patent or patent rights of BEAM. BEAM reserves the right to change
specifications at any time without notice.
Copyright © 2008 BEAM Communications Pty Ltd. All rights reserved
Product name: RST100 User & Installation Manual
Manual revision: Version 06
Part Number: USRMAN004906
Release date: February 2011
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RST100 INSTALLATION &USER MANUAL
Package Contents
Check that your RST100 package contains:
1 x RST100 unit
1 x Universal plug-pack power adapter, 110-240V AC
1x DC Power Cable (for use only on 11 – 32V DC input)
1 x 9-pin-to-9-pin RS-232 cable (Male to Female)
1 x User Manual (printed)
Allen Key, screws & washers
2 x Mounting Brackets
Optional Accessories
The following optional accessories are available for your RST100.
oFX2600 – Fax Adapter
oRST050 - Battery Backup Sub-System
oRST978 - In-vehicle Hands-free kit
oRST970 - Intelligent handset
oCable Kit
oAntenna
oExternal Ringer
Additional Information
For the latest in supporting software and documentation for RST100 RemoteSAT please visit
www.beamcommunications.com/support/RST100
See your Service Provider for pricing and availability of these quality accessories.
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RST100 INSTALLATION &USER MANUAL
User information
Please record your serial number here for future reference:
Model: BEAM RST100
Serial no.: 
This number can be copied from the white shipping label on the RST100 box
Eg. 100A2800
The following PIN codes may be required to use your RST100, please complete
these details for future reference.
PIN Name Function Symptom Your PIN
SIM PIN
Supplied by
your Service
Provider
Unlocks
SIM card to
enable
calls to be
made
Signal LED
flashes
Red 
PUK
Supplied by
your Service
Provider
Unlocks a
locked SIM
card
Signal LED
flashes
Red

User PIN
Supplied
here
Allows
access to
user menu
of RST100
via log port
Enter PIN
on console
9 8 7 6
Default setting
Supervisor
PIN
Supplied
here
Allows
access to
supervisor
menu of
RST100
via log port
Enter PIN
on console
3 1 7 0
Default setting
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RST100 INSTALLATION &USER MANUAL
Contents
PACKAGE CONTENTS.......................................................................................................................... 3
OPTIONAL ACCESSORIES........................................................................................................................ 3
USER INFORMATION ............................................................................................................................ 4
CONTENTS............................................................................................................................................. 5
SAFETY INFORMATION ........................................................................................................................ 6
CONVENTIONS IN THIS MANUAL............................................................................................................... 6
ABOUT BEAM COMMUNICATIONS ..................................................................................................... 7
ABOUT THE RST100 ............................................................................................................................. 8
GETTING STARTED............................................................................................................................. 11
WHAT IS A SIM CARD? ......................................................................................................................... 11
SIM CARD PROTECTION ....................................................................................................................... 11
INSTALLING &REMOVING THE SIM CARD .............................................................................................. 11
INSTALLING RST100........................................................................................................................... 13
MOUNTING THE RST100 ...................................................................................................................... 13
CONNECTING THE AC POWER CABLE.................................................................................................... 15
CONNECTING THE DC POWER CABLE.................................................................................................... 15
CONNECTING A HANDSET OR OTHER POTS/RJ 11 DEVICE..................................................................... 16
CONNECTING THE OPTIONAL INTELLIGENT RST970 HANDSET ................................................................ 16
CONNECTING A LAPTOP OR PC ............................................................................................................. 17
CONNECTING TO THE LOG PORT ........................................................................................................... 17
CONNECTING AN ANTENNA CABLE ........................................................................................................ 18
INSTALLING THE EXTERNAL ANTENNA.................................................................................................... 18
RJ11 / POTS EQUIPMENT................................................................................................................... 19
PIN CODES.......................................................................................................................................... 19
MAKING A PHONE CALL .................................................................................................................... 20
LOGGING ON TO IRIDIUM NETWORK ....................................................................................................... 20
MAKING A PHONE CALL ......................................................................................................................... 20
ACCESSING VMAIL AND SMS ON YOUR RST100.................................................................................... 21
VOICEMAIL ........................................................................................................................................... 21
SMS -SHORT MESSAGE SERVICE ........................................................................................................ 21
CONNECTING YOUR RST100 WITH A PABX........................................................................................... 21
CONFIGURING SMS-POTS FEATURE.................................................................................................... 22
CONNECTING AN CONFIGURING AN SMS-POTS TELEPHONE .................................................................. 23
REMOTE CONFIGURATION..................................................................................................................... 23
ACCESSORIES & OPTIONS................................................................................................................ 24
BEAM RST970: INTELLIGENT HANDSET ............................................................................................... 24
FX2600 :FAX ADAPTER....................................................................................................................... 24
SPECIFICATION SUMMARY ............................................................................................................... 25
RS232 SPECIFICATION....................................................................................................................... 26
PHYSICAL CONNECTION........................................................................................................................ 26
RS232 PORT SIGNAL SUPPORT AND HANDSHAKING .............................................................................. 27
RS232 PORT ELECTRICAL PARAMETERS .............................................................................................. 27
TROUBLESHOOTING .......................................................................................................................... 28
BEAM WARRANTY CONDITIONS ........................................................................................................... 31
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RST100 INSTALLATION &USER MANUAL
Safety Information
IMPORTANT!
Please read the following information carefully before installing and using this
BEAM equipment. Failing to follow instructions may compromise the safety
of the product and may result in personal injury and/or equipment damage.
Please consult your supplier if you have any further questions.
Your RST100 is a low power radio transmitter and receiver, when ON, it receives and
sends out radio frequency (RF) signals.
The design of your RST100 system complies with international safety standards.
Refer to the appropriate section of this RST100 Installation & User Manual for
additional safety information.
Warning:
Do not open equipment. There are no user-serviceable parts inside.
If a DC power supply is to be used, its output must comply with the Safety
Extra Low Voltage (SELV) requirements of IEC60950.
All connectors except the Line and Accessory sockets must only be connected
to equipment ports which comply with the Safety Extra Low Voltage (SELV)
requirements of IEC60950.”
Conventions in this Manual
Warnings, cautions and notes appear throughout this manual and are represented by
following conventions.
Warning:
This symbol and associated text indicate a warning note providing
information to prevent personal injury or damage to equipment.
Note:
This symbol and associated text indicate a note providing general
operating information.
Interference:
All wireless phones may get interference, which could affect
performance.
Record:
Write details of your unit for easy reference when required. Ideal when
troubleshooting.
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RST100 INSTALLATION &USER MANUAL
About BEAM Communications
Beam Communications, a wholly owned subsidiary of World Reach Limited (WRR), listed
on the Australian Stock Exchange, is a world leader in design, manufacture and distribution
of specialized communications equipment for the Iridium Satellite Network.
Beam’s commitment to be at the forefront has continued to increase its share of the global
satellite communications market. Its premium distribution network spans the world.
Recognized as a leading provider of satellite communication solutions, Beam specializes in
Voice, Data, Tracking and customized solutions. Beam develops innovative products and
services to meet market demands and niche applications.
Beam’s leading edge products are deployed in a wide range of vertical markets including
Maritime, Transport, Government, Defense, Mining, Construction, Forestry, Emergency
Services, Relief Aid, Telemetry and Rural Telephony.
Supported by a dedicated team of professionals, Beam has developed solid relationships
with its peers and network of distributors worldwide.
Beam Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Web: www.beamcommunications.com
Info: [e-mail]
Support: suppor[email protected]om
Tel: [phone]
Fax: [phone]
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RST100 INSTALLATION &USER MANUAL
About the RST100
The RST100 - Remote Satellite Terminal:
provides a reliable and cost effective telephone or data service connection when a
wired connection is not available, via the Iridium network — a satellite-based,
wireless communications network.
allows the connection of standard telephone handsets and other telecommunications
devices.
emulates the functionality of the Public Switched Telephone Network (PSTN).
includes two wire voice connections, a Hayes compatible modem, providing a serial
socket for a computer, a socket for the connection of a plug-pack type mains power
supply and a connection to an external antenna.
provides a serial control interface and audio input and outputs by way of the
transceiver’s control and connection interface.
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RST100 INSTALLATION &USER MANUAL
The Front Panel
1 2 3 4 5 Status LEDs
1. Power
2. Voicemail waiting*
3. SMS waiting
4. Call status
5. Signal strength
* Subject to network availability
The Rear Panel
A: RJ11 Phone Socket
B: Parallel RJ11 Phone Socket
C: Intelligent Handset
D: Comm (Data) Port
E: Reset Button
F: Iridium Antenna Port
G: DC Power Input
H: Remote Status Indicator – Not used
I: Log Port – Configuration Port using BEAM Management System
A
B
C
D
G
H
F
I
E
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RST100 INSTALLATION &USER MANUAL
The RST100 Status Indicators
The status indicators are located on the front panel of the RST100. The LED lights on the
front panel show the RST100 status.
Note:
The LEDs will blink in different combinations to indicate transmission
status, signal strength and power.
Power
When powering up the RST100, the Power LED flashes while it carries out internal self-
diagnosis, and then illuminates a steady green
Vmail
The Voicemail LED flashes to indicate message(s) are waiting in your voice mailbox to be
retrieved. This service is subject to network support and not available from all providers.
SMS
The SMS LED flashes to indicate an SMS message is waiting.
Call
The Call LED indicates the status of the call, which can be:
•In Call
•Waiting to connect
•Incoming call
Signal
The Signal LED indicates the strength of the signal from the Iridium network at your location.
This LED displays different colours to indicate the strength of the RF (Radio Frequency)
signal and different on/off conditions to indicate the terminal status.
Signal LED colour Signal strength
Flashing RST100 is registering with the network – please wait
Green Strong
Orange Acceptable
Red No signal, or is not registered on the Iridium network
For further information about these aspects, refer to the troubleshooting section of this
manual.
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