Beam RST100 Operating manual

1
Remote Satellite Terminal
RST100
User and Installation
Manual
Beam Communications Pty Ltd

RST100 USER &INSTALLATION MANUAL
2
Remote Satellite Terminal
RST00
User and Installation
Manual
Version 3
Beam Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Information furnished by Beam Communications Pty Ltd (Beam) is believed to be accurate and
reliable. However, no responsibility is assumed by Beam for its use, or for any infringement of patents
or other rights of third parties, which may result from its use. No license is granted by implication or
otherwise under any patent or patent rights of Beam. Beam reserves the right to change specifications
at any time without notice.
Copyright © 2007 Beam Communications Pty Ltd. All rights reserved
Product name: RST100 User & Installation Manual
Manual revision: 3.0
Part Number: USRMAN000203
Release date: Feb 2007

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Contents
CONTENTS .............................................................................................................................................................. 3
SAFETY INFORMATION....................................................................................................................................... 5
WELCOME ............................................................................................................................................................... 6
CONVENTIONS IN THIS MANUAL............................................................................................................................. 7
ABOUT BEAM COMMUNICATIONS.................................................................................................................. 8
WHAT IS THE RST100?........................................................................................................................................ 9
RST100 OVERVIEW............................................................................................................................................. 10
The Front Panel ............................................................................................................................................. 10
The Rear Panel.............................................................................................................................................. 10
The RST100 Status Indicators.................................................................................................................... 11
Display Status Indicators.............................................................................................................................. 11
PACKAGE CONTENTS....................................................................................................................................... 13
THE RST100 PACKAGE CONTAINS:.................................................................................................................... 13
OPTIONAL ACCESSORIES..................................................................................................................................... 13
GETTING STARTED............................................................................................................................................ 14
WHAT IS A SIM CARD?........................................................................................................................................ 14
SIM CARD PROTECTION...................................................................................................................................... 14
INSTALLING/REMOVING THE SIM CARD.............................................................................................................. 14
PIN DETAILS......................................................................................................................................................... 16
INSTALLING RST100.......................................................................................................................................... 17
MOUNTING THE RST100..................................................................................................................................... 17
Mounting methods......................................................................................................................................... 18
CONNECTING THE AC POWER CABLE ................................................................................................................ 19
CONNECTING THE DC POWER CABLE................................................................................................................ 19
CONNECTING THE HANDSETS.............................................................................................................................. 20
Connecting the POTS/RJ 11 Handsets..................................................................................................... 20
Connecting an Intelligent RST970 Handset ( Optional Item )............................................................... 20
CONNECTING THE LAPTOP................................................................................................................................... 21
CONNECTING TO THE LOG PORT......................................................................................................................... 21
CONNECTING THE ANTENNA CABLE.................................................................................................................... 22
INSTALLING THE ANTENNA............................................................................................................................ 23
PLANNING THE ANTENNA INSTALLATION............................................................................................................. 23
INSTALLATION OPTIONS....................................................................................................................................... 24
USING THE RJ-11 SOCKET.............................................................................................................................. 25
RJ11 /POTS EQUIPMENT .................................................................................................................................. 26
VOICEMAIL ............................................................................................................................................................ 27
SHORT MESSAGE SERVICE –SMS .................................................................................................................... 27
FACSIMILE SUPPORT............................................................................................................................................ 27
USE OF THE RST100 WITH A PABX................................................................................................................... 27
CONFIGURING THE RJ11 PORT PARAMETERS........................................................................................ 28
CONFIGURING SMS-POTS FEATURE........................................................................................................... 29
CONNECTING AN SMS-POTS HANDSET ............................................................................................................ 29
CONFIGURING THE RST100 FOR SMS-POTS.................................................................................................. 29
DATA SETTINGS AUTO ANSWER.................................................................................................................. 30
Data Terminal settings for auto-answering an incoming data call........................................................ 30

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REMOTE CONFIGURATION.............................................................................................................................. 31
EXPLANATION ....................................................................................................................................................... 32
INTELLIGENT HANDSET USE.......................................................................................................................... 33
INTELLIGENT HANDSET USE (OPTIONAL)RST970............................................................................................ 33
Connecting an Intelligent Handset.............................................................................................................. 33
IN-VEHICLE HANDS FREE KIT (OPTIONAL)................................................................................................ 34
Installation of In-vehicle Hands-free........................................................................................................... 34
SPECIFICATION SUMMARY............................................................................................................................. 35
RS232 SPECIFICATION...................................................................................................................................... 36
PHYSICAL CONNECTION....................................................................................................................................... 36
RS232 PORT SIGNAL SUPPORT AND HANDSHAKING........................................................................................ 36
RS232 PORT ELECTRICAL PARAMETERS .......................................................................................................... 37
ANTENNA INSTALLATION GUIDES............................................................................................................... 38
EXAMPLES............................................................................................................................................................. 38
Maritime Installations .................................................................................................................................... 38
Fixed Building Installations .......................................................................................................................... 38
Mobile / Transport Installations................................................................................................................... 39
Heavy Machinery Installations..................................................................................................................... 39
INSTALLING ANTENNA CABLES............................................................................................................................ 39
PROTECTING THE ANTENNA FROM LIGHTNING................................................................................................... 40
ASSURING QUALITY OF IRIDIUM SERVICE................................................................................................ 41
OBSTRUCTIONS.................................................................................................................................................... 41
CABLING................................................................................................................................................................ 41
RF INTERFERENCE............................................................................................................................................... 42
SYMPTOMS OF RF INTERFERENCE ..................................................................................................................... 42
MITIGATION OF RF INTERFERENCE..................................................................................................................... 42
TROUBLESHOOTING THE RST-100............................................................................................................... 44

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Safety Information
Note:
Read the following information before installing and using the BEAM
RST100.
Your RST100 is a low power radio transmitter and receiver. When it is ON, it receives
and sends out radio frequency (RF) signals.
The design of your RST100 system complies with international safety standards.
Refer to the appropriate section of the RST100 User Manual for additional relevant
safety information.
Warning:
Do not open equipment. There are no user-serviceable parts inside.
If a DC power supply is to be used, its output must comply with the
Safety Extra Low Voltage (SELV) requirements of IEC60950.
All connectors except the Line and Accessory sockets must only be
connected to equipment ports which comply with the Safety Extra Low
Voltage (SELV) requirements of IEC60950.”

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Welcome
Welcome to the Beam RST100, the intelligent remote satellite terminal.
This Installation and User manual contains all the information you need to install and
configure the Beam RST100 and discover the advantages of Beam Communications
and Iridium Network technology.
The RST100 User and Installation Manual is for new and experienced users of
wireless network systems.
Note:
The SMS_POTS Functionality is only available on RST100
terminals with the following serial number type :
Serial Numbers 100AXXXX “ The serial number must
contain an “A” to support the SMS-POTS Functionality.

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Conventions in this Manual
Warnings, cautions and notes appear throughout this manual. They are represented
by following conventions.
Warning: This symbol and associated text indicate a warning
note providing information to prevent personal injury or damage
to equipment.
Note: This symbol and associated text indicate a note providing
general operating information.
Interference: All wireless phones may get interference, which
could affect performance.

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About BEAM Communications
Beam Communications, is an authorised manufacturer of Iridium Satellite products.
Beam develops subscriber products that utilise the Iridium satellite network of Low
Earth Orbit satellites, known as LEOs. The Iridium network is extensively used
around the world by commercial enterprises and defence agencies.
Beam products address the needs of individuals, communities, government agencies
and the corporate sector, providing voice and data access without the need for
traditional wire-line or mobile phone infrastructure.
As the Iridium satellite network is global, Beam’s products address global markets,
across the spectrum of rural and remote users, including households, motor vehicles,
telemetry, maritime and emergency services.
Beam Communications Pty Ltd
8 Anzed Court, Mulgrave,
Victoria, 3170, AUSTRALIA
Web: www.beamcomm.net
Info: [e-mail]
Support: [email protected]
Tel: [phone]
Fax: [phone]

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What is the RST100?
The RST100 is a Remote Satellite Terminal designed to provide a reliable and cost
effective telephone or data service connection when a wired connection is not
available. It does this by providing a standard interface to the Iridium network — a
satellite-based, wireless communications network that enables remote
communication. The RST100 allows the connection of standard telephone handsets
and other telecommunications devices.
The RST100 uses the Iridium L-Band transceiver to gain access to the Iridium
network and make available the ability to communicate almost anywhere in the world.
The RST100 emulates the functionality of the Public Switched Telephone Network
(PSTN). It includes two wire voice connections, a Hayes compatible modem,
providing a serial socket for a computer, a socket for the connection of a plug-pack
type mains power supply and a connection to an external antenna.
The RST100 provides a serial control interface and audio input and outputs by way of
the transceiver’s control and connection interface.
The RST100 from Beam Communications brings you all the convenience and ease
of use of a normal wired telephone anywhere in the world using the Iridium Satellite
phone system. It also brings you a data connection and SMS access without having
to buy a modem. It is all included in the RST100.

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RST100 Overview
The Front Panel
Figure 1 - The RST100 front panel
Status LEDS
1. Power
2. Voicemail waiting*
3. SMS waiting
4. Call status
5. Signal strength
* Subject to network availability
The Rear Panel
Figure 2 - The RST100 rear panel
12345

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The RST100 Status Indicators
The status indicators are located on the front panel of the RST100. The LED lights on
the front panel show the RST100 status.
Note: The LED lights will blink in different combinations to
indicate transmission such things as transmission status, signal
strength and power.
Display Status Indicators
Power
When the RST100 powers up, the Power indicator flashes while it carries out internal
self-diagnosis, and then goes steady green and remains lit while power is applied to
the RST100.
If the Power indicator does not illuminate at all when you switch on the RST100,
check the power supply to the RST100.
If the Power indicator flashes rather than illuminates continuously after a few
seconds, the RST100 may require service. Contact your service provider.
Voicemail Waiting
The Voicemail Waiting LED flashes to indicate new message(s) are waiting in your
voice mailbox (subject to network support, not available from all providers).
SMS Waiting
The SMS Waiting LED flashes to indicate an SMS message is waiting.
Call Status
The Call Status indicator indicates the status of the call. The Call status indicates:
•In Call
•Waiting to connect
•Incoming call

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Signal Strength
The Signal Strength LED gives an indication of how strong the signal is from the
Iridium network at your location. This LED displays different colours to indicate the
strength of the RF (Radio Frequency) signal and different on/off conditions to indicate
the terminal status.
Indictor colour Signal strength
Flashing RST100 is registering with the network – please wait
Green Strong
Orange Acceptable
Red No signal, problem with installation
The Signal Strength LED reading will vary in status in relation to the quality of the
Signal being received by the terminal. There are many factors that will affect the
signal strength including, local RF interference, poor antenna cabling or exceeding
the 3DB loss limit, poor line of sight or other environmental conditions affecting signal
penetration to the antenna system.

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Package Contents
The RST100 package contains:
1 RST100 unit
1 universal plug-pack power adapter, 110-240V AC
Requires Country Specific Monitor / Kettle Cord
DC Power Cable ( for use only on 11 – 32V DC input )
1 9-pin-to-9-pin RS-232 cable (Male to Female)
1 user manual in hard copy
Allen Key
Mounting Brackets
Mounting Bracket Screws
1 CD including; AT command set, installation guide, user guide and intelligent
handset manual
Optional Accessories
Alert / Monitoring Interface
Battery Backup Sub-System
In-vehicle Hands-free kit
Intelligent handset
Cable Kit
Antenna
External Ringer
See your Service Provider for pricing and availability of these optional accessories

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Getting Started
What is a SIM Card?
A SIM Card (Subscriber Identity Module) is a small smart card that carries your
identity for accessing the network and receiving calls. It functions as the digital
memory of the RST100 and also stores your personal information, including received
SMS messages.
SIM Card Protection
Scratching or bending the SIM card can easily damage the card or its metal contacts.
Handle the SIM card with care. Avoid exposing the card to static electricity, water or
dirt.
Installing/Removing the SIM Card
The SIM card is stored in a recess in the SIM card compartment located at bottom of
your RST100.
If your service provider does not preinstall the SIM card, perform the following steps
to install it
.
Warning: Make sure the RST100 is switched off before you
insert or remove the SIM card. If you do not, the memory on
your SIM card and or the SIM card itself may be damaged.

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1. Using a Phillips-head screw, remove the holding screw and keep it in a safe
place.
2. Slide-open the compartment cover.
3. Remove the screws with the Allen Key provided to expose the SIM Holder of
the transceiver
. 4. Insert the SIM card into the slot. Make sure that the golden connectors are
facing downwards.
5. Replace the cover an Allen screws
6. Slide shut the compartment cover into its place.
7. Screw the holding screws back.

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PIN Details
The RST has a number of different PINs, each one to perform or limit certain functions.
The table below identifies these PINS, their function and a place for you to note the setting
for your unit.
PIN Name Function Indication that
entry of PIN is
required
Your PIN
SIM PIN
Supplied by
your Service
Provider
Enables calls to be
made if SIM is
locked
Signal light
flashes Red
PUK
Supplied by
your Service
Provider
Unlocks a locked
SIM card
Signal light
flashes Red
User PIN
Supplied with
this manual
Allows access to
user menu of
RST100 via log port
Enter PIN on
console
9876 Default
Supervisor PIN
Supplied with
this manual
Allows access to
supervisor menu of
RST100 via log port
Enter PIN on
console
3170 Default

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Installing RST100
This chapter explains how to install the RST100 and the Iridium fixed-mast antenna.
Warning: Make sure the RST100 is switched off before you install the
cables. If you do not, the RST100 may be damaged.
Note: Before you install the RST100, determine if the unit is preconfigured
or needs customer configuration.
Mounting the RST100
The RST100 comes with two (2) standard right angle mounting brackets that allow
mounting for mobile and fixed positioning.
Note: To ensure sturdy mount attachment:
1. Mount the RST100 on a clean, even surface.
2. Clean the mount surface of the RST100.
3. Use the correct type of screws.
4. If mounting on a wooden surface, make sure the wood is
structurally sound.
5. Leave enough room around the RST100 to allow unhindered
access to the rear panel.
6. Do not install the unit in a permanently concealed recess. You
should be able to access and remove the unit should future
service be required.

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Mounting methods
The mounting brackets allow two mounting methods: drop-in (inside corner) mount
and flush (outside corner) mount.
Figure 3 - Mounting methods
To install the RST100 unit:
1. Attach the two (2) mounting brackets securely to a suitable structure making
sure the space between the brackets is wide enough to smoothly slot in the
RST100.
2. Secure the RST100 unit to the mounting brackets using supplied screws.
3. Carefully slot the RST100 between the two mounting brackets and secure with
the retaining screws.

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Connecting the AC Power Cable
1. Make sure the AC power switch supplying the RST100 power pack is off.
2. Plug in the power cable into the power jack located on the rear panel of the
RST100.
3. Secure the cable by tightening the plug retainer.
4. Using a country specific kettle or Monitor cord connect this to the AC plug
pack for accessing Mains power.
Connecting the DC Power Cable
1. Connect the DC termination terminal of the cable to your DC power source
2. Plug the remaining end with the screw connector into the power jack located
on the rear panel of the RST100.
3. Secure the cable by tightening the plug retainer.

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Connecting the handsets
Connecting the POTS/RJ 11 Handsets
1. Plug the telephone, answering machine or cordless phone into the Line or
Accessory Socket RJ11. It is important to note that Facsimile Messaging is not
supported on the Iridium Network via a standard RJ11 connection.
2. The Line & Accessory sockets work in parallel
Connecting an Intelligent RST970 Handset ( Optional Item )
1. Connect to the Iridium Intelligent Handset, if supplied, directly to the Handset
socket of the RST100 main terminal.
It is recommended to use only the extension cables for this handset provided.
Longer cables up to 30 metres are available.