Beijer Electronics EPC TA100 AM User manual

EPCTA100AM
Service&MaintenanceManual
English
MAEN043,2010-12

Foreword
Service&MaintenancemanualforEPCTA100AM
Foreword
This manual contains detailed information about EPC TA100 AM, including
descriptions of various actions that can be carried out in order to maintain or
update the Panel PC hardware and software.
The manual contains descriptions of basic maintenance and replacement of
common parts in EPC TA100 AM.
The following other manuals are available for EPC TA100 AM:
EPC TA100 AM installation manual (MAEN040x) for information regarding
installation.
Order no: MAEN043
Copyright © 2010-12 Beijer Electronics AB. All rights reserved.
The information in this document is subject to changewithoutnoticeandisprovidedasavailableatthe
time of printing. Beijer Electronics AB, including all its group companies, reserves the right to change any
information without updating this publication. Beijer Electronics AB assumes no responsibility for any
errors that may appear in this document. Read the entire installation manual prior to installing and using
this equipment. Only qualified personnel may install, operate or repair this equipment. Beijer Electronics
AB is not responsible for modified, altered or renovated equipment. Because the equipment has a wide
range of applications, users must acquire the appropriateknowledgetousetheequipmentproperlyintheir
specific applications. Persons responsible for the application and the equipment must themselves ensure
that each application is in compliance with all relevant requirements, standards and legislation in respect to
configuration and safety. Only parts and accessories manufactured according to specifications set by Beijer
Electronics AB may be used.
BEIJER ELECTRONICS AB, INCLUDING ALL ITS GROUP
COMPANIES, SHALL NOT BE LIABLE TO ANYONE FOR ANY
DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES RESULTING FROM THE INSTALLATION, USE OR
REPAIR OF THIS EQUIPMENT, WHETHER ARISING IN TORT,
CONTRACT, OR OTHERWISE. BUYER'S SOLE REMEDY SHALL BE
THE REPAIR, REPLACEMENT, OR REFUND OF PURCHASE PRICE,
AND THE CHOICE OF THE APPLICABLE REMEDY SHALL BE AT
THE SOLE DISCRETION OF BEIJER ELECTRONICS AB .
BeijerElectronics, MAEN043

Contents
Contents
1 SafetyPrecautions ....................................................... 5
1.1 General ........................................................... 5
1.2 DuringInstallation .............................................. 5
1.3 DuringUse ....................................................... 6
1.4 Service and Maintenance ........................................ 6
1.5 Dismantling and Scrapping ..................................... 6
2 Introduction ............................................................. 7
2.1 EPCTA100AM ................................................. 7
2.2 Maintenance ..................................................... 8
2.3 ServiceandRepairs .............................................. 8
2.4 Dismantling and Scrapping ..................................... 8
2.5 ContactandSupport ............................................ 9
3 Installation ............................................................... 10
3.1 SpaceRequirements ............................................. 10
3.2 InstallationProcess .............................................. 10
3.2.1 OtherConnectionsandPeripherals .............................12
4 TechnicalData ........................................................... 13
5 ChemicalResistance .................................................... 14
5.1 MetalCasing ..................................................... 14
5.2 Touch Screen and Overlay ....................................... 15
5.2.1 AutotexF157/207 ...............................................15
5.2.2 TouchScreenSurface ............................................16
5.2.3 AutoflexEB ......................................................16
6 HardwareReplacement ................................................. 17
6.1 Cables ............................................................. 17
6.2 Replacing the Rear Cover ........................................ 18
6.3 Replacing the Display/Display Cable .......................... 19
6.3.1 CalibratingtheTouchScreen ....................................20
6.4 ReplacingtheCompleteFront .................................. 22
6.5 Replacing the Backlight ......................................... 23
6.6 Available Spare Parts for EPC TA100AM ...................... 24
7 Additional Installation Tips ............................................ 25
7.1 GroundingthePanelPC ........................................ 25
7.2 Ethernet Connection in the Panel PC .......................... 26
7.3 To Achieve Better EMC Protection ............................. 27
7.4 AmbientTemperature ........................................... 28
7.5 Safety ............................................................. 29
7.6 Galvanic Isolation ................................................ 30
7.7 Cable and Bus TerminationRS485 ............................. 31
8 FaultTracing ............................................................. 32
9 Software .................................................................. 34
9.1 General Information about Software ........................... 34
9.1.1 Software Products ...............................................34
9.2 Update or CustomizeSoftware .................................. 35
9.2.1 Backup andRecovery ............................................35
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Contents
10 EnvironmentalAspects ................................................. 36
10.1 General Environmental Aspects ................................ 36
10.2 Environmental Impact of thePanelPCs ........................ 36
10.2.1 MechanicalComponents ........................................36
10.2.2 Electronics .......................................................36
10.3 Recycling ......................................................... 37
10.4 Environmental Impact Report .................................. 37
BeijerElectronics, MAEN043

Safety Precautions
1SafetyPrecautions
Both the installer and the owner and/or operator of the Panel PC must read and
understand this installation manual.
1.1 General
•Read the safety precautions carefully.
•Check the delivery for transportation damage. If damage is found, notify the
supplier as soon as possible.
•Do not use the Panel PC in an environment with high explosive hazards.
•The supplier is not responsible for modified, altered or reconstructed
equipment.
•Use only parts and accessories manufactured according to specifications of
the supplier.
•Read the installation and operating instructions carefully before installing,
using or repairing the Panel PC.
•Neverallowfluids,metalfilingsorwiringdebristoenteranyopeningsinthe
Panel PC. This may cause fire or electrical shock.
•Only qualified personnel may operate the Panel PC.
•Storing the Panel PC where the temperature is lower/higher than
recommended in this manual can cause the LCD display liquid to
congeal/become isotopic.
•The LCD display liquid contains a powerful irritant. In case of skin contact,
wash immediately with plenty of water. In case of eye contact, hold the eye
open,flushwithplentyofwaterandgetmedicalattention.
•Thefiguresinthismanualservesanillustrativepurpose. Becauseofthemany
variables associated with any particular installation, the supplier cannot
assume responsibility for actual use based on the figures.
•The supplier neither guarantees that the Panel PC is suitable for your
particular application, nor assumes responsibility for your product design,
installation or operation.
1.2 DuringInstallation
•The Panel PC is designed for stationary installation on a plane surface, where
the following conditions are fulfilled:
–no high explosive risks
–no strong magnetic fields
–no direct sunlight
–no large, sudden temperature changes
•Install the product according to the accompanying installation instructions.
•Ground the product according to the accompanying installation instructions.
•Only qualified personnel may install the Panel PC.
•Separate the high voltage, signal and supply cables.
•Make sure that the voltage and polarity of the power source is correct before
connecting the product to the power outlet.
•Peripheral equipment must be appropriate for the application and location.
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Safety Precautions
1.3 DuringUse
•Keep the Panel PC clean.
•Emergency stop and other safety functions may not be controlled from the
Panel PC.
•Do not use too much force or sharp objects when touching the keys, touch
screen etc.
1.4 ServiceandMaintenance
•Only qualified personnel should carry out repairs.
•The agreed warranty applies.
•Before carrying out any cleaning or maintenance operations, disconnect the
equipment from the electrical supply.
•Clean the display and surrounding front cover with a soft cloth and mild
detergent.
•Replacing the battery incorrectly may result in explosion. Only use batteries
recommended by the supplier.
1.5 DismantlingandScrapping
•The Panel PC or parts thereof shall be recycled according to local regulations.
•The following components contain substances that might be hazardous
to health and the environment: lithium battery, electrolytic capacitor and
display.
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Introduction
2Introduction
This manual describes how to maintain the EPC TA100 AM.
2.1 EPCTA100AM
The following drawings are available for EPC TA100 AM:
•Outline drawing
•Panel cut-out
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Introduction
2.2 Maintenance
Carefully read the instructions before beginning maintenance on the Panel PC.
•Only qualified personnel should carry out maintenance.
•The agreed warranty and license agreements apply.
•Any damage to the Panel PC caused by personnel invalidates the warranty.
•Before carrying out any cleaning or maintenance operations, disconnect the
Panel PC from the power supply.
•Clean the display and surrounding front cover with a soft cloth and mild
detergent. Recommended cleaning fluids for the display are water and IPA
(Isopropyl Alcohol or Hexane).
•Replacing the battery incorrectly may result in explosion. Only use batteries
recommended by the supplier.
•A 6-month warranty on all service parts is provided.
Maintenance personnel are permitted to carry out the following actions:
•Replacing the Rear Cover
•Replacing the Display/Display Cable
•Replacing the Complete Front
•Replacing the Backlight
2.3 ServiceandRepairs
•Only accredited companies are permitted to perform service and repairs.
•Ifanon-accreditedcompanyconductsanykindofserviceorrepair,theagreed
warranty will be invalidated.
•If training is required, contact the supplier.
•All maintenance should be performed in a 15-30 °C temperature range.
•Any damage to the Panel PC caused by personnel invalidates the warranty.
•Contracts with customers supersede the information in this document.
2.4 DismantlingandScrapping
•The Panel PC, or parts thereof, shall be recycled according to local
regulations.
•The following components contain substances that might be hazardous to
health and the environment: lithium battery, electrolytic capacitor, display.
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Introduction
2.5 ContactandSupport
If you want to report a fault or have a question about the Panel PC, please contact
your local supplier or fill out the form on the web site.
1. Enter the web site www.beijerelectronics.com and select Support.
2. Select Contact in the menu. Make sure to provide information about type
number, serial number, environment and an installation description.
The form will be sent to the manufacturer’s help desk and they will answer your
question or register your improvement/fault.
To ensure quick resolution, provide as many details as possible in your report.
Include the date and time when the problem occurred, a description of what you
were trying to do, the detailed steps you took that led up to the problem, and
details about any error messages received.
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Installation
3Installation
3.1 SpaceRequirements
•Installation plate thickness: 1.5 - 9.0 mm (0.06 - 0.35 inch)
•Space requirements when installing EPC TA100 AM:
58 mm
228 mm
302 mm
100 mm
(4.0 inch)
100 mm
(4.0 inch)
50 mm
(2.0 inch) 50 mm (2.0 inch)
100 mm
(4.0 inch)
(2.28 inch)
(11.89 inch)
(8.98 inch)
Caution:
Theopeningsontheenclosureareforairconvection. Donotcovertheseopenings.
3.2 InstallationProcess
1. Unpack and check the delivery. If damage is found, notify the supplier.
x 13
Panel cut out 264.5 x 206.0 mm
(10.41 x 8.11 inch)
Note:
PlacethePanelPConastablesurfaceduringinstallation.
Droppingitorlettingitfallmaycausedamage.
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Installation
2. Place the panel cut out where the Panel PC is to be situated, draw along the
outer sides of the holes and cut according to the markings.
3. Secure the Panel PC in position, using all the fastening holes and the provided
brackets and screws:
x 13
0.5 - 1.0 Nm
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Installation
4. Connect the cables in the specified order, according to the drawing and steps
below.
Caution:
•EnsurethatthePanelPCandthecontrollersystemhavethesameelectrical
grounding(referencevoltagelevel),otherwiseerrorsincommunicationmay
occur.
•ThePanelPCmustbebroughttoambienttemperaturebeforeitisstartedup. If
condensationforms,ensurethatthePanelPCisdrybeforeconnectingittothe
poweroutlet.
•Ensurethatthevoltageandpolarityofthepowersourceiscorrect.
•Useonlyshieldedcommunicationcables.
•Separatehighvoltagecablesfromsignalandsupplycables.
24V DC
RS422/RS485 24V DC
1
CF CARD
B
A
C
D
RS232
Controller
Power
Ethernet
–Connect cable A.
–Connect cable B, using an M5 screw and a grounding conductor (as short
as possible) with a cross-section of minimum 2.5 mm2.
–Connect cable C.
–Connect cable D.
5. Carefully remove the laminated film over the Panel PC display, to avoid static
electricity that could damage the panel.
3.2.1 OtherConnectionsandPeripherals
Cables, peripheral equipment and accessories must be suitable for the application
and its environment. For further details or recommendations, please refer to the
supplier.
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Technical Data
4TechnicalData
Parameter EPCTA100AM
Frontpanel,WxHxD 302x228x6mm
Mountingdepth 58mm(158mmincludingclearance)
Frontpanelseal IP66
Rearpanelseal IP20
Keyboard
material/Front
panel
Touchscreen: Polyesteronglass,1millionfingertouch
operations. Overlay: AutotexF157orF207*.
Reverseside
material Powder-coatedaluminum
Weight 2.1kg
Serialport
RS422/RS485 25-pinD-subcontact,chassis-mountedfemalewith standardlockingscrews4-40UNC
SerialportRS232C 9-pinD-subcontact,malewithstandardlockingscrews4-40
UNC
Ethernet 2xshieldedRJ45
USB HosttypeA(USB2.0),maxoutputcurrent500mA
Memoryslots 1xSDcard
Realtimeclock ±30PPM+errorbecauseofambienttemperature. Total
maximumerror: 77seconds/monthat25°C.
Temperature coefficient: -0.034±0.006ppm/°C2
Rechargeablebattery.
Powerconsumption
atratedvoltage Normal: 0.5A Maximum: 1.0A
Display TFT-LCD.800x600pixels,64Kcolors.
CCFLbacklightlifetimeattheambienttemperatureof
+25°C:>50,000h.
Activeareaof
display,WxH 211.2x158.4mm
Fuse InternalDCfuse,3.15AT,5x20mm
Powersupply +24VDC(20-30VDC).Powersupplyconnector.
CE:Thepowersupplymustconformwiththerequirements
accordingtoIEC60950andIEC61558-2-4.
ULandcUL:Thepowersupplymustconformwiththe
requirementsforclassIIpowersupplies.
Ambient
temperature Verticalinstallation: 0°to+50°C Horizontalinstallation: 0°to+40°C
Storagetemperature -20°to+70°C
Relativehumidity 5-85%non-condensed
Approvalsand
certifications Informationisavailableonthewebsite www.beijerelectronics.com
*SeesectionChemicalResistanceformoreinformation.
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Chemical Resistance
5 ChemicalResistance
5.1 MetalCasing
The frame and casing material is powder-coated aluminum. This powder paint
withstands exposure to the following chemicals without visible change:
Aceticacid10% Phosphoricacid4%
Citricacid10% Phosphoricacid10%
Diesel Seawater
Distilledwater Sodiumchloride2%
Edibleoil Sodiumchloride20%
Fueloil Sulphuricacid20%
Hydrogenperoxide3% Tapwater
The powder paint shows limited resistance to the following chemicals at room
temperature:
Butanol Nitricacid3%
Hydrochloricacid5% Nitricacid10%
Isopropylalcohol Phosphoricacid43%
Na-hypochlorite10% Turpentine
Note:
Ifexposuretoanyoftheabovechemicalsisdemanded,itisrecommendedtofirsttest
thechemicalonan“invisible”spotofthemetalcasing.
Thepowderpaintshowslittleornoresistancetothefollowingchemicalsatroom
temperature:
Aceticacid,conc. Methyl-ethylketone Toluene
Acetone Nitricacid30% Trichlorethylene
Ammonia5% Phenol Xylene
Ammonia,conc. Sodiumhydroxide5% 97octanunleadedpetrol
Ethylacetate Sodiumhydroxide30% 98octanleadedpetrol
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Chemical Resistance
5.2 TouchScreenandOverlay
5.2.1 AutotexF157/207
Autotex F157 or F207 covers the overlay surrounding the touch screen.
SolventResistance
Autotex F157/F207 withstands exposure of more than 24 hours duration under
DIN42115Part2tothefollowingchemicalswithoutvisiblechange:
Acetonitrile DieselDowney/Lenor1Phosphoricacid(<30%)
Ajax/Viminsolution EthanolPotassiumferricyanide
Alkalicarbonatesolution1Glycerine Potassiumhydroxide
(<30%)
Ammonia(<40%)1Glycol PureTurpentine
Aceticacid(<50%) Gumption1SBP60/951
Arielpowderinsolution1Hydrochloricacid(<36%) Sulfuricacid(<10%)
Bleach1Linseedoil Tomatoketchup
Castoroil Methanol Trichloroaceticacid
(<50%)
Causticsoda(<40%)1Nitricacid(<10%) WhiteSpirit
Cuttingoil Paraffinoil Windex1
Cyclohexanol Persilpowderinsolution1Wisk
Diacetonealcohol Petroleumspirit1-
1Extremelyfaintglossingofthetexturewasnoted.
Autotex withstands DIN 42 115 Part 2 exposure of up to 1 hour duration to glacial
acetic acid without visible change.
Autotex is not resistant to high pressure steam at over 100 °C or the following
chemicals:
Concentratedmineralacids Benzylalcohol
Concentratedcausticsolution Methylenechloride
OutdoorUse
In common with all polyester based films Autotex F157/F207 is not suitable for
use in conditions of long term exposure to direct sunlight.
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Chemical Resistance
5.2.2 TouchScreenSurface
Thetouchscreensurfaceonthepanelwithstandsexposuretothefollowing
solvents without visible change:
Solvents Time
Acetone 10minutes
Isopropanol 10minutes
Toluene 5 hours
5.2.3 AutoflexEB
It is recommended to use the Autoflex EB touch display protection film, that can
be ordered from Beijer Electronics.
SolventResistance
Autoflex EB withstands exposure to the same chemicals as Autotex F157 or F207
according to section Autotex F157/207.
OutdoorUse
In common with all polyester based films Autotex EB is not suitable for use in
conditions of long term exposure to direct sunlight.
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Hardware Replacement
6 HardwareReplacement
This section contains instructions on how to replace Panel PC hardware. Only
components included in the latest bill of material and spare parts list are allowed.
See Available Spare Parts for EPC TA100 AM.
6.1 Cables
MostofthePanelPCsusethesametypeofflexcableconnectors.
connector flanges
Flex cable connector
To release the flex cables from the connector, gently push the two flanges on the
cable connector towards the flex cable.
Note:
Theconnectorsmustbeunlockedonbothsidesbeforeremovingthecable,otherwise
theflexcablemaybedamaged.
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Hardware Replacement
6.2 ReplacingtheRearCover
The following is needed:
•Anewrearcover,seeAvailable Spare Parts for EPC TA100 AM
•AtorxT10screwdriver
Note:
MakesuretouseadequateESDprotection.
Follow the steps below to replace the rear cover:
1. Power off the Panel PC.
2. Remove the rear cover of the Panel PC by loosening the 4 torx screws.
4 x torx screws
3. Re-assemble with the new rear cover in reverse order.
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Hardware Replacement
6.3 ReplacingtheDisplay/Display
Cable
The following is needed:
•A new display/display cable, see Available Spare Parts for EPC TA100 AM
•AtorxT10screwdriver
Note:
MakesuretouseadequateESDprotection.
Follow the steps below to replace the display/display cable:
1. Power off the Panel PC.
2. Follow the instructions under Replacing the Rear Cover to remove the rear
cover.
3. Disconnect the two flex cables the flex cable and the LED cable from the
power card and remove the two plastic nuts that hold the power card in place.
LED cable
plastic nut
flex cable
plastic nut
4. Lift the power card and gently remove the backlight cables and the display
cablefromtherearsideofthepowercard.
display cable
backlight cables
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Hardware Replacement
5. Remove the mounting plate (9 torx screws). Gently lift the mounting plate
with the display and power card.
9 x torx screws
6. Flip the mounting plate and unscrew the 4 torx screws.
4 x torx screws
7. Re-assemble the panel in reverse order.
6.3.1 CalibratingtheTouchScreen
Follow the steps below to calibrate the touch screen:
A touch calibration tool is pre-installed in the EPC TA100 AM. It can be started
from the desktop icon or from the Start menu.
Note:
Touchcalibrationhastobecommencedwithin10secondsfromwhenthetouchscreen
toolwasstarted.
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