Belden Thinklogical CHS-HP4 User manual

Revision F, March 2019

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Copyright Notice
Copyright © 2019. All rights reserved. Printed in the U.S.A.
All trademarks and service marks are the property of their respective owners.
Subject: Integrated Client Transmitter Product Manual
Revision: F, March 2019

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Table of Contents
PREFACE................................................................................................................................................ 5
About Thinklogical®............................................................................................................................5
About This Product Manual................................................................................................................6
Note and Warning Symbols..........................................................................................................6
Product Serial Numbers ...............................................................................................................6
Connection to the Product............................................................................................................6
Firmware Updates........................................................................................................................6
SECTION 1: REGULATORY & SAFETY REQUIREMENTS...................................................................7
Class 1 Laser Information.............................................................................................................7
Symbols Found on Our Products..................................................................................................7
Regulatory Compliance................................................................................................................7
North America ..........................................................................................................................7
Australia & New Zealand..........................................................................................................8
European Union .......................................................................................................................8
Declaration of Conformity.....................................................................................................8
Standards with Which Our Products Comply................................................................................8
Supplementary Information ..........................................................................................................8
SECTION 2: PRODUCT FEATURES......................................................................................................9
Integrated Client Transmitters.........................................................................................................10
Design Features.........................................................................................................................10
Order Numbers...........................................................................................................................11
What is Thin Client/Zero Client?................................................................................................. 12
The HALT Button........................................................................................................................ 12
The Status LEDs........................................................................................................................13
The CHS-HP4 Chassis...................................................................................................................14
Design Features.........................................................................................................................14
Front Panel TEMPERATURE, STATUS and ALARM LEDs........................................................15
Desktop or Rack Mount the Chassis........................................................................................... 15
The Power Supply Modules........................................................................................................ 16
The Cooling Fans.......................................................................................................................16
The Integrated Client Transmitter Technical Specifications.............................................................17
SECTION 3: SET-UP AND INSTALLATION......................................................................................... 18
Contents.........................................................................................................................................18
Unpacking the CHS-HP4 Chassis...................................................................................................18
Connecting to the CHS-HP4 Chassis..............................................................................................18
Pluggable SFP+ Modules...........................................................................................................19
Fiber-Optic Cable.......................................................................................................................19
Requirements.........................................................................................................................19
Handling.................................................................................................................................19
The Update Port (Firmware Updates & Control/Status) ..................................................................20
How to Power-Down a Module........................................................................................................23
Servicing the Unit............................................................................................................................23
How to Remove and Replace a Power Supply...........................................................................23
SECTION 4: THINKLOGICAL SUPPORT............................................................................................. 24
How to Contact Us .....................................................................................................................24
Customer Support...................................................................................................................... 24
Website.................................................................................................................................. 24

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Email...................................................................................................................................... 24
Telephone..............................................................................................................................24
Fax.........................................................................................................................................24
Product Support .........................................................................................................................25
Warranty................................................................................................................................. 25
Return Authorization...............................................................................................................25
Our Addresses .......................................................................................................................25
APPENDIX A: Integrated Client Transmitter & CHS-HP4 Quick Start Guide.................................... 26
APPENDIX B: FPGA Download Installation Procedure..................................................................... 27
APPENDIX C: Integrated Client Transmitter FPGA Program Upgrade Procedure...........................28
APPENDIX D: Installing an OS on an ICT........................................................................................... 29

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
PREFACE
About Thinklogical A BELDEN BRAND
Thinklogical, A BELDEN BRAND, is the leading manufacturer and provider of fiber-optic and
CATx video, KVM, audio, and peripheral extension and switching solutions used in video-rich,
big-data computing environments.
Thinklogical offers the only fiber-optic KVM matrix switches in the world that are
accredited to the Common Criteria EAL4, TEMPEST SDIP 24 Level B, and NATO
NIAPC Evaluation Scheme: GREEN and the U.S. DoD DISA JITC UCR 2013 APL
information assurance standards. And Thinklogical Velocity products are the first
system with both KVM and video matrix switching capabilities to be placed on the
Unified Capabilities Approved Product List (UC APL) under the Video Distribution
System (VDS) category. Thinklogical products are designed and manufactured in the
USA and are certified to the ISO 9001:2015 standard.
Thinklogical is headquartered in Milford, Connecticut and is owned by Belden, Inc., St. Louis,
MO (http://www.belden.com). For more information about Thinklogical products and
services, please visit www.thinklogical.com.

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
About this Product Manual
This product manual is divided into four sections: System Features, Set-Up & Installation, Regulatory
& Safety Requirements and Thinklogical Support. These are sub-divided to help you find the topics
and procedures you are looking for. This manual also includes a Table of Contents and Appendices.
Section 1 –Safety & Regulatory Requirements:Pg. 7. Thinklogical®strongly recommends that
you read this section prior to starting the hardware assembly.
Section 2 –Product Features:Pg. 9. Details the features and functions of your equipment.
Section 3 –Set-Up and Installation:Pg. 18. Contains all the requirements and procedures
necessary to connect and install your equipment, including FPGA updates.
Section 4 –Thinklogical Support: Pg. 24. Thinklogical provides the best customer support in the
industry. If you have any questions or wish to contact us for any reason, please refer to this section
of the manual.
Note and Warning Symbols
Throughout this manual you will notice certain symbols that bring your attention to important information.
These are Notes and Warnings. Examples are shown below.
Note: Important Notes appear in blue text, preceded by a yellow exclamation point
symbol, as shown here.
A note is meant to call the reader’s attention to helpful or important information at a point in the text
that is relevant to the subject being discussed. Please read this information thoroughly.
Warning! All Warnings appear in red text, followed by blue text, and preceded by a red
stop sign, as shown here.
A warning is meant to call the reader’s attention to critical information at a point in the text that is
relevant to the subject being discussed. Please read this information thoroughly.
Product Serial Number
Thinklogical products have a unique serial number, which includes a date-code, printed on an
adhesive label that is affixed to the unit. The format for the date-code is 2 digits for the month,
dash, 2 digits for the year, plus four digits for a unique unit number. For example, 02-190125
indicates the unit was built in the 2nd month of 2019 and is unit number 125.
Connection to the Product
Connections and installation hardware for our products use industry-standard devices and
methods. All wiring connections to the customer equipment are designed to minimize
proprietary or customized connectors and cabling. Power connections are made with regionally
appropriate power cords and approved methods.
Firmware Updates
See APPENDIX B: Integrated Client Transmitter FPGA Program Code Update Procedure,pg. 27.
See APPENDIX C: FPGA Download and Installation Procedure,pg. 28.
Firmware updates are available through Thinklogical®. For technical assistance, please call us at
1-203-647-8700.

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Section 1: Regulatory & Safety Requirements
Class 1 Laser Information
Thinklogical ® fiber-optic products are designed andidentified as Class 1 LASER products. This means
the maximum permissible exposure (MPE) cannot be exceeded when viewing the laser with the naked
eye or with the aid of typical magnifying optics (e.g. telescope or microscope).
Symbols Found on Our Products
Markings and labels on our products follow industry-standard conventions. Regulatory markings found
on our products comply with all required domestic and many international requirements.
Regulatory Compliance
Thinklogical’s®products are designed and made in the U.S.A. These products have been tested by a
certified testing laboratory and found compliant with the following standards for both domestic USA and
many international locations:
North America
Safety
UL 62368-1:2014Ed.2
CSA C22.2#62368-1:2014Ed.2
LASER Safety
CDRH 21 CFR 1040.10
Class 1 LASER Product
Canadian Radiation Emitting Devices Act, REDR C1370
IEC 60825:2001 Parts 1 and 2
Class 1 LASER Product
Electromagnetic Interference
FCC 47CFR Part 15 Subpart B: 2013 Class A
Industry Canada ICES-003: 2016 Ed. 6
SFP
Modules
Fiber-Optic
Cables
Class 1 Lasers
CLASS 1 LASERS do not require any special
precautions under conditions of normal use.

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Australia & New Zealand
This is a Class A product. In a domestic environment this product may cause radio interference, in which
case the user may be required to take corrective action.
European Union
Declaration of Conformity
Manufacturer’s Name & Address: Thinklogical, A BELDEN BRAND
100 Washington Street
Milford, Connecticut 06460 USA
Thinklogical’s products comply with the requirements of the Low Voltage Directive 2006/95/EC, the EMC
Directive 2004/108/EC, the RoHS Directive 2011/65/EU, the WEEE Directive 2012/19/EU and carry the
marking accordingly.
Standards with Which Our Products Comply
Safety
IEC 62368-1:2014Ed.2+C1
CB Scheme Certificate
Electromagnetic Emissions
CENELEC EN 55022:2010 +AC:2011
Electromagnetic Immunity
EN 55024:2011+A1
CENELEC EN 55032:2015
EN 61000-3-2:2000 Harmonics
EN 61000-3-3:2008 Flicker
EN 61000-4-2:2009 Electro-Static Discharge Test
EN 61000-4-3:2006 A1:2008, A2:2010 Radiated Immunity Field Test
EN 61000-4-4:2004 Electrical Fast Transient Test
EN 61000-4-5:2006 Power Supply Surge Test
EN 61000-4-6:2009 Conducted Immunity Test
EN 61000-4-11:2004 Voltage Dips & Interrupts Test
Supplementary Information
The following statements may be appropriate for certain geographical regions and might not apply to
your location:
•This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations. Cet appareil num
é
rique de la classe A respecte toutes les exigencies du
R
è
glement sur le mat
é
rial brouilleur du Canada.
•This is a Class A product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take corrective action.
•This equipment has been tested and found compliant with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications in
which case the user may be required to make adequate corrective measures at their own expense.
•This Class A digital apparatus complies with Canadian ICES-003 and has been verified as compliant
within the Class A limits of the FCC Radio Frequency Device Rules (FCC Title 47, Part 15, Subpart B
CLASS A), measured to CISPR 22:1993 limits and methods of measurement of Radio Disturbance
Characteristics of Information Technology Equipment.
• The user may notice degraded audio performance in the presence of electro-magnetic fields .

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Section 2: Product Features
Noted for its design, features, cost efficiency and performance in serving
professional users, the Integrated Client Transmitter is a full-featured virtual
machine desktop client combined with a high-performance keyboard, video
and mouse (KVM) Transmitter Extender.
This compact, all-in-one module eliminates the need for a separate client device in extended virtual
desktop infrastructure (VDI) applications, increasing system security, reducing IT complexity, and
using up to 50% less rack space than traditional configurations.
Thinklogical’s Integrated Client Transmitter hosts any standard VDI Client software, including
those produced by VMware®, Citrix®, Microsoft® and Linux and is compatible with most third party
accredited software images.
Before Thinklogical’s Integrated Client solution, VDI meant purchasing and back-racking separate
zero/thin client machines in a secure IT space, attaching them to rack-mounted transmitters, and
then extending the connections to the display, keyboard and mouse via a receiver located at the
user’s work station.
Thinklogical’s integrated approach dramatically increases the security of a VDI
infrastructure by removing network cables from the user location and putting them behind
the Transmitter in a secure rack room.
The high-density system is modular, hot-swappable and supports up to four Integrated Client
Transmitters per CHS-HP4 Chassis. Configurations support single-head or dual-head systems
with uncompressed frame rate resolutions up to 4K at 30Hz.
Compatible with Thinklogical’s Velocity, Q-Series and TLX line of products.
Reduce Power, Cabling, Heat and Noise

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Integrated Client Transmitter Product Manual thinklogical Rev. F, March 2019
Integrated Client TransmittersThe Integrated Client Transmitter Module comes in
both 10G and 6G configurations, both featuring a 7th
Generation Intel U Processor Platform, enabling
superior processing power, enhanced graphics, and
the intrinsic Intel architecture advantage (i.e.,
software development, open source code, etc.), thus
saving rack-space by eliminating the need for a
separate Thin/Zero Client and Transmitter and the
many connecting cables.
Design Features
Each module occupies one of four slots of the CHS-HP4 1RU Chassis:
Height: 1.592” (40.43 mm), Width: 6.366” (161.69 mm), Depth: 10.338” (262.58 mm)
➢Save rack-space while reducing cabling, power, heat and noise
•Redundant, current-sharing, hot-swappable power supplies: 2A @ 12V typical, 3A @ 12V max.
•Intel Processor Daughter Card
•3 or 4 SFPs (2 for dual-head 10G or 6G KVM Transmitter, 1 optional for USB 2.0, 1 for Network)
➢Network Port available with either a Fiber-Optic or a Copper SFP.
•Dual-purpose USB mini-B Update Port:
➢Firmware Updates via FPGA Download Utility (see pg. 27).
➢ICT Control and Status via terminal emulator (see pg. 20).
Baud Rate: 38.4K, Data Bits: 8, Parity: None, Stop Bits: 1, Flow Control: None
➢1 USB Mini-B cable supplied, per chassis
•HDMI 1.4
➢Maximum Resolution: 4096x2160 @ 30Hz, 24bpp
➢No compression –No latency, artifacts, jitter or dropped frames
•Analog Audio
•Local Access / Control / Status
➢Gigabit Ethernet (Fiber or RJ45)
➢USB 2.0 (2 ports)
➢DB9 DCE Linux Command Console Port (RS232)
➢Halt Button
➢Bi-color Status LED’s
Network
Ports