BELGACOM IDS 310 User manual

1
First
Belgacom IDS 310
Belgacom ForumTM 700
User guide
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How to use this guide ?
2
How
You have a Belgacom IDS 310 digital telephone. The large display, navigator and
alphabetic keypad will help you use your telephone easily and make optimum use
of the many functions offered.
These symbols can be supplemented by small icons or text. All default or
customized function codes are given in the table of codes in the appended sheet.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.
•Actions •Keypad
Lift the receiver. Numeric keypad.
Hang up. Alphabetic keypad.
Description of an action
or context.
Specific key on numeric
keypad.
•Navigator •Audio keys
Move the navigation key
up, down, to the left or
to the right.
Loudspeaker.
Hands free.
Adjustment “reduce”.
•Display and display keys Adjustment “increase”.
Partial view of display. •Other fixed keys
Display key. Fixed key.
•Programmable keys and icons MENU key.
Line key. •Other symbols used
Icon corresponding to
key.
Alternative to action
sequence.
Key programmed by
technician to access
service.
Important information.
Smith John
OR
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Contents
3
Toc
Getting to know your telephone . . . . . . . . . . . p.4
1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . p.6
Identify the terminal you are on. Making and receiving a call.
Initializing your voice mailbox. Consulting your voice mailbox.
Adjusting your telephone settings: ringer and brightness.
Programming direct call keys. Installing the programmable key
label.
2. Using your telephone . . . . . . . . . . . . . . . . . . . . p.9
Making a call. Receiving a call. Using call by name. Calling from
your personal directory. Redialling*. Requesting automatic
callback if internal number is busy.
3. During a conversation . . . . . . . . . . . . . . . . . . . . p.11
Sending DTMF signals. Calling a second person during a
conversation. Receiving a second call. Switching between two
calls (Broker call). Transferring a call. Three-way conference.
Store a number*.
4. Programming your telephone . . . . . . . . . . . . . p.13
Programming your personal directory. Customising your voice
greeting. Personal assistant: reaching you with one number only.
Modifying your personal code.
5. Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
Diverting your calls to your voice message service. When you
return, consult recorded messages. Divert your calls to another
number. When you return, cancel all diversions. Activate/disable
the personal assistant.
6. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
Call pick-up. Answering a general bell. Manager/secretary
filtering. Send a voice message copy.
Declaration of compliance . . . . . . . . . . . . . . . . p.19
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Getting to know your telephone
4
Telephone
n Navigator
Lets you browse through several pages of
the display and select a line (the bottom line
is implicitly active).
Top line
Previous
page Next page
Bottom line
Light indicating
messages received.
n Guide key
This key lets you:
•obtain information about the
telephone
•program the keys
Mute key so that
your correspondent
can no longer hear
you.
n Alphabetic keypad
Protected by a flap, used for call by
name, message service and
programming. You have a self-
adhesive
'Memo' label to stick
inside the flap.
n Audio keys
Loudspeaker:
to share a conversation
to reduce
loudspeaker or
receiver volume
to increase
loudspeaker or
receiver volume
Hands free:
to make or answer a call without
lifting the receiver
n Display and display keys
Displays 2 lines and several pages giving information on you
available through the keys associated with the lines of the d
Call required number
D
n
u
Prohibit outside calls.
D
r
e
Make an appointment.
C
Pick up a call to another number. P
r
StoreN Divert
Lock
Read+
Appmnt
Custo
PickUp
Operat
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Divert your calls to another terminal.
Access the various mail services.
Access your personal directory.
Transfer call to another terminal.;
Make an ISDN call.
Hang-up key
To terminate a call or
programming.
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5
Telephone
e
s of
m
line
e
n Guide key
This key lets you:
•obtain information about the
telephone
•program the keys
n Alphabetic keypad
Protected by a flap, used for call by
name, message service and
programming. You have a self-
adhesive
'Memo' label to stick
inside the flap.
o
n
to increase
loudspeaker or
receiver volume
w
ithout
n Display and display keys
Displays 2 lines and several pages giving information on your correspondent and the functions
available through the keys associated with the lines of the display screen.
Call required number. Divert your calls to another
number.
Prohibit outside calls. Display more information if
required.
Make an appointment. Customize your terminal.
Pick up a call to another number. Programme company data.
StoreN Divert
Lock
Read+
Appmnt
Custo
PickUp
Operat
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Divert your calls to another terminal.
Access the various mail services.
Access your personal directory.
Transfer call to another terminal.
Make an ISDN call.
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6
Getting started
1
6
Other
1.1 Identify the terminal you are on
1.2 Making and receiving a call
•To make a call:
•To answer:
1.3 Initializing your voice mailbox
Press this key twice.
lift the
receiver
hands free for an
outside line
dial the number for
your call
lift the
receiver
hands free
OR
OR
light flashes
enter your personal code then
record your name according to voice
guide instructions
Your personal code is used to access your oice mailbox
and to lock your telephone.
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Getting started
1
7
Get
1.4 onsulting your voice mailbox
1.5 Adjusting your telephone settings: ringer and
brightness
personal code
display the correspondent’s
identity
select message
Voice Ms
Next
OR
Prev
Play
press repeatedly on
Custo Set Melody
OR
Cntrst
Melody
OR
Level+
OR
Screen
OR
Icon
OK
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1
8
1.6 Programming direct call keys
1.7 Installing the programmable key label
A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.
press programmed
key
present value of
selected key
enter the
number
0_. . . . . . .
OK
1. Insert a flat “ blade ” into the slot (1 slot per key block).
2. Raise the cover.
3. Slide the printed label into position.
4. Replace the cover.
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Using your telephone
2
9
Other
2.1 Making a call
2.2 Receiving a call
2.3 Using call by name
lift the receiver hands free programmed line
key
dial the
number for
your call
For an outside line, dial '0' before the number .
For the operator, dial '11'.
OR OR OR
lift the receiver hands free
OR
display the correspondent’s
identity
enter the first
letters of the
name
Send
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2
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2.4 alling from your personal directory
2.5 Redialling*
2.6 Requesting automatic callback if internal number is
busy
display directory first
ten numbers
navigate in the
name list
call the chosen
correspondent
To program your personal directory, refer to the
paragraph 'Programming your personal directory'.
Helen
select the
'Redial'
function
select theNo. inthe last ten issued call required
number
Redial
Next
OR
Prev
Call
your correspondent does
not reply
¤Cback
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During a con ersation
3
11
Other
During a conversation, different operations like calling a second person or
transferring a call to another number can be done.
3.1 Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The function is automatically cancelled when you hang up.
3.2 alling a second person during a conversation
During a conversation, to call a second person.
3.3 Receiving a second call
During a conversation, another person is trying to call you.
During a conversation
to activate to disable
¤DTMF ×DTMF
the first call is on hold
dial
number
required
enter the
first letters
of the name
line key
OR OR
the first call is on hold
caller's name or
number flashing for 3
seconds
press line key with icon
flashing
Smith John
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3
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3.4 Switching between two calls (Broker call)
During a conversation, a second call is on hold.
To accept the second call:
3.5 Transferring a call
During a conversation, to transfer the call to another number.
3.6 Three-way conference
During a conversation, a second call is on hold.
3.7 Store a number*
To store the displayed number in the personal directory while a communication
is in progress:
the first call is on hold
press line key with icon
flashing
number to be called transfer
OR
Transf
three-way
conference
cancel conference
and return to first
correspondant
hang up on all
correspondant
¤Conf
×Conf
select a record in the
directory
enter the name of
your correspondent
apply
(twice)
»Rep
......
OK
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Programming your telephone
4
13
Other
4.1 Programming your personal directory
4.2 ustomising your voice greeting
You can replace the greeting message by a personal message.
press a display key enter the name of
your correspondent
enter number for
correspondent
......
OK
OK
to start
recording
recording
end of recording apply to return to the default message
Custo
MlBox
Custom
Ready to
record
Record
Recordin ...
Stop
OK
OR
Dfault
Yes
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4
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4.3 Personal assistant: reaching you with one number
only
4.4 Modifying your personal code
Your personal code is used to access your voice mailbox and to lock your
telephone. As long as your voice mailbox has not been initialized, personal code
is 0000.
select type of
diversion
dial number of a
colleague or your
secretary
dial an outside line
number
dial number of your
DDS or DECT
activate/deactivate
transfer to operator
Custo Assist Menu
IntNum
ExtNum
Mobile
Operat
old code
(4 digits)
new code
(4 digits)
Custo
Option
Passwd
OK
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Keep in touch
5
15
Other
If you do nothing, Belgacom Forum 700 diverts calls to your voice mailbox.
5.1 Diverting your calls to your voice message service
5.2 When you return, consult recorded messages
The light indicates that messages have been received.
type of diversion
Divert
display number of new and old
messages
personal
code
display name of sender, with date, time and
ranking of message
select message listen to message
erase message call sender of message
copy message
Voice
Ms
Prev
OR
Next
OR
Play
OR
Clear
OR
Call
OR
Copy
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5
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5.3 Divert your calls to another number
5.4 When you return, cancel all diversions
5.5 Activate/disable the personal assistant
number to
be called
0155667000
OK
programme another
type of diversion
OR
apply
Custo
Assist
Perso
Assist:OFF
ON/OFF
Choice
Perso
Assist:ON
OK
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Sharing
6
17
Other
6.1 all pick-up
6.2 Answering a general bell
If the operator is absent, to answer incoming calls to the operator.
6.3 Manager/secretary filtering
number of
telephone ringing
PickUp IndPic
General bell is
ringing
PickUp GenBel
incoming calls are filtered by a
chosen person (secretary, etc.)
“Filter”
programmed key
same key to
cancel
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6
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6.4 Send a voice message copy
display number of new and old
messages
personal
code
select message to copy by consecutive
presses
number
called
correspondent’s
name
send message recordacomment
Voice
Ms Next
OR
Prev
Copy
OR
OK
Send
OR
Record
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3
Declaration of compliance
19
howtoc
We,
Alcatel Business Systems,
hereby declare that we assume
Digital terminal IDS 310 (Alcatel Reflexes 4035)
product to be compliant with the essential requirements of Directive 1999/5/CE
of the European Parliament and Council.
Any unauthorised modification to the product shall render this declaration of
compliance null and void. A copy of the original of this declaration of compliance
can be obtained by post from:
ALCATEL BUSINESS SYSTEMS
Technical Services - Approvals Manager
1, route du Dr. Albert Schweitzer
F 67408 Illkirch - France
3EH 21028 UCAB Ed.01
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