BELGACOM IDS 260 User manual

1
First
Belgacom IDS 260
Belgacom ForumTM 700
User guide
APRGR000-001
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2
How to use this guide ?
2
How
You have a BelgacomIDS 260digital telephone. The alphabetickeypad, the screen
and the icons will help you use your telephone easily and make optimum use of
the many functions offered.
These symbols can be supplemented by small icons or text. All default or
customized function codes are given in the table of codes in the appended sheet.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.
•Actions •Audio keys
Lift the receiver. Loudspeaker.
Hang up. Hands free.
Description of an action
or context. Adjustment “reduce”.
•Display Adjustment “increase”.
Partial view of display.
•Programmable keys and icons •Other fixed keys
Line key. Fixed key.
Icon corresponding to
key. MENU key.
Key programmed by
technician to access
service.
•Keypad •Other symbols used
Numeric keypad. Alternative to action
sequence.
Alphabetic keypad.
Specific key on numeric
keypad. Important information.
Smith John
OR
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Contents
3
Toc
Getting to know your telephone . . . . . . . . . . . p.4
1. Getting started . . . . . . . . . . . . . . . . . . . . . . . . . p.6
Identify the terminal you are on. Making and receiving a call.
Initializing your voice mailbox. Consulting your voice mailbox.
Adjusting your telephone settings: ringer and brightness.
Programming direct call keys. Installing the programmable key
label.
2. Using your telephone . . . . . . . . . . . . . . . . . . . . p.9
Making a call. Receiving a call. Using call by name. Calling from
your personal directory. Redialling*. Requesting automatic
callback if internal number is busy.
3. During a conversation . . . . . . . . . . . . . . . . . . . . p.11
Sending DTMF signals. Calling a second person during a
conversation. Receiving a second call. Switching between two
calls (Broker call). Transferring a call. Three-way conference.
Store a number*.
4. Programming your telephone . . . . . . . . . . . . . p.13
Programming your personal directory. Customising your voice
greeting. Personal assistant: reaching you with one number only.
Modifying your personal code.
5. Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
Diverting your calls to your voice message service. When you
return, consult recorded messages. Divert your calls to another
number. When you return, cancel all diversions. Activate/disable
the personal assistant.
6. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
Call pick-up. Answering a general bell. Manager/secretary
filtering. Send a voice message copy.
Declaration of compliance . . . . . . . . . . . . . . . . p.19
generated
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Getting to know your telephone
4
Telephone
To check or modify your key programming
Calling from your personal directory
Light indicating messages
received.
Access the various mail services.
Transfer call to another terminal.
Mute key so thatyour
correspondent can no
longer hear you.
Intercom so that your
terminal automatically
answers a call without
having to lift the
receiver.
n Alphabetic keypad
Protected by a flap, used
for call by name, message
service and programming.
You have a self-adhesive
'Memo' label to stick
inside the flap.
n Audio keys
Loudspeaker:
to share a conversation
to reduce
loudspeaker or
receiver volume
to increase
loudspeaker or
receiver volume
Hands free:
to make or answer a call without lifting the receiver.
Display
The screen displays several pages of information concernin
g
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress
Call on hold.
Call on common hold.
Function icons:
Function active
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Display new page.
Divert your calls to another terminal.
three-way conference
Automatically redial the last number dialled.
;
Hang-up key
To terminate a call or
programming.
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5
Telephone
y
programming.
i
rector
y
Light indicating messages
received.
Access the various mail services.
Transfer call to another terminal.
n Alphabetic keypad
Protected by a flap, used
for call by name, message
service and programming.
You have a self-adhesive
'Memo' label to stick
inside the flap.
e
r:
rsation
to increase
loudspeaker or
receiver volume
e
ut lifting the receiver.
Display
The screen displays several pages of information concerning the present call.
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Display new page.
Divert your calls to another terminal.
Three-way conference.
Automatically redial the last number dialled.
generated
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6
Getting started
1
6
Other
1.1 Identify the terminal you are on
1.2 Making and receiving a call
•To make a call:
•To answer:
1.3 Initializing your voice mailbox
Press this key twice.
lift the
receiver
hands free for an
outside line
dial the number for
your call
lift the
receiver
hands free
OR
OR
light flashes
enter your personal code then
record your name according to voice
guide instructions
Your personal code is used to access your oice mailbox
and to lock your telephone.
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7
Getting started
1
7
Get
1.4 onsulting your voice mailbox
1.5 Adjusting your telephone settings: ringer and
brightness
display of sender’s identity and
message broadcasting
personal code
select message replay message
OR
ringer brightness
for the ringer, press
repeatedly on
choose
ringer
choose
volume
apply
for brightness, press
repeatedly on
choose
brightness
apply
OR
OR
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1
8
1.6 Programming direct call keys
1.7 Installing the programmable key label
A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.
press
programmed key
present value of
selected key
enter the
number
apply
0_. . . . . . .
1. Insert a flat “ blade ” into the slot (1 slot per key block).
2. Raise the cover.
3. Slide the printed label into position.
4. Replace the cover.
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9
Using your telephone
2
9
Other
2.1 Making a call
2.2 Receiving a call
2.3 Using call by name
lift the receiver hands free programmed line
key
dial the
number for
your call
For an outside line, dial '0' before the number.
For the operator, dial '11'.
OR OR OR
lift the receiver hands free
OR
display the correspondent’s
identity
enter the first
letters of the
name
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2
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2.4 alling from your personal directory
2.5 Redialling*
2.6 Requesting automatic callback if internal number is
busy
directory directorynumber
required (0 to 9)
To program your personal directory, refer to the
paragraph 'Programming your personal directory'.
select the
'Redial'
function
select the No. in the last ten
issued
call required number
OR
OR
internal number busy
“Automatic callback if
terminal busy” programmed key
or function code
OR
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11
During a con ersation
3
11
Other
During a conversation, different operations like calling a second person or
transferring a call to another number can be done.
3.1 Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The function is automatically cancelled when you hang up.
3.2 alling a second person during a conversation
During a conversation, to call a second person.
3.3 Receiving a second call
During a conversation, another person is trying to call you.
during a conversation
“DTMF End to End”
programmed key or function
code
same key to
cancel
OR
the first call is on
hold
dial number
required
enter the
first letters
of the name
line key
OR OR
the first call is on hold
caller's name or number
flashing for 3 seconds
press line key with icon
flashing
Smith John
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3.4 Switching between two calls (Broker call)
During a conversation, a second call is on hold.
To accept the second call:
3.5 Transferring a call
During a conversation, to transfer the call to another number.
3.6 Three-way conference
During a conversation, a second call is on hold.
3.7 Store a number*
To store the displayed number in the personal directory while a communication
is in progress:
the first call is on hold
press line key with
icon flashing
number to
be called
transfer
three-way
conference
cancel conference and return to first
correspondant
hang up on all
correspondents
select a record in the
directory
enter the name of
your correspondent
apply
(twice)
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Programming your telephone
4
13
Other
4.1 Programming your personal directory
4.2 ustomising your voice greeting
You can replace the greeting message by a personal message.
directory number
(0 to 9)
present value
displayed
enter correspondent’s
number
erase
present
value
enter new label
erase
present
value
internal or
outside number
to be entered
Name :
voice message
service
recording
end of recording apply to return to the default
message
Recording ...
Are you sure
?
OR
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4
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4.3 Personal assistant: reaching you with one number
only
4.4 Modifying your personal code
Your personal code is used to access your voice mailbox and to lock your
telephone. As long as your voice mailboxhas not been initialized, personal code
is0000.
personal assistant select type of
diversion
dial number of a
colleague or your
secretary
dial an
outside line
number
dial number of
your DDS or
DECT
activate/
deactivate
transfer to
operator
options personal
code
old code
(4 digits)
new code
(4 digits)
apply
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Keep in touch
5
15
Other
If you do nothing, Belgacom Forum 700 diverts calls to your voice mailbox.
5.1 Diverting your calls to your voice message service
5.2 When you return, consult recorded messages
The light indicates that messages have been received.
display number of new and old
messages
personal code
message
broadcasting
replay message erase message
call sender of
message
select message
copy message
OR
OR
OR
OR
OR
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5
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5.3 Divert your calls to another number
5.4 When you return, cancel all diversions
5.5 Activate/disable the personal assistant
divert number to be
called
programme another
type of diversion
OR
personal assistant display
status
personal assistant
to activate
personal assistant
to deactivate
personal assistant
apply
OR
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Sharing
6
17
Other
6.1 all pick-up
6.2 Answering a general bell
If the operator is absent, to answer incoming calls to the operator.
6.3 Manager/secretary filtering
'Terminal call pick-up'
programmed key or
function code
number of
telephone ringing
OR
General bell is
ringing
'General bell'
programmed key
incoming calls are filtered by a
chosen person (secretary, etc.)
“Filter”
programmed key
same key to
cancel
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6
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6.4 Send a voice message copy
display number of new and old
messages
personal code select message to copy copy message
number to
be called
correspondent’s
name
apply
add a
correspondent
record a
comment
send message
OR
OR
OR
OR
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3
Declaration of compliance
19
howtoc
We,
Alcatel Business Systems,
hereby declare that we assume
Digital terminal IDS 260 (Alcatel Reflexes 4020)
product to be compliant with the essential requirements of Directive 1999/5/CE
of the European Parliament and Council.
Any unauthorised modification to the product shall render this declaration of
compliance null and void. A copy of the original of this declaration of compliance
can be obtained by post from:
ALCATEL BUSINESS SYSTEMS
Technical Services - Approvals Manager
1, route du Dr. Albert Schweitzer
F 67408 Illkirch - France
3EH 21029 UCAB Ed.01
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