benmor medical Aurum + User manual

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Document AUR 007
Version 001 –09.03.2022
Aurum
® +
Expandable Bariatric Bed
User Manual

Aurum+ bed –User Manual
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Document AUR 007
Version 001 –09.03.2022
Benmor Medical has been supporting bariatric care since 1996 and was the first company in
the UK specialising in bariatric patient handling equipment.
As pioneers in the sales and rental market for bariatric equipment, Benmor Medical
introduced total bariatric sales and rental solutions, allowing our customers to rent or
purchase a bed, chair, hoist, commode and wheelchair as one package.
We continually strive to drive innovation and quality within the bariatric market and have
established a firm reputation for excellent customer support and class leading products.
Benmor Medical supplies and rents a wide range of products which enable nurses and carers
to provide the best quality care to patients.
Our extensive product portfolio includes: -
•Bariatric Beds
•Ultra Low Beds
•Community Beds
•Mattresses
•Hoists
•Riser Recliner Chairs
•Static Chairs
•Commodes
•Walking Aids
•Bariatric Wheelchairs
Our well established reputation in the UK bariatric sector has been achieved by providing
excellent 24/7 customer service, supported by innovative products.
For further information, please visit our website: www.benmormedical.co.uk

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Contents
1. Introduction ..................................................................................................5
2. Identification Labels.......................................................................................6
3. Symbols.........................................................................................................7
4. Bed Labelling .................................................................................................8
5. Delivery.........................................................................................................9
6. Safe Use Guidelines ................................................................................10/11
7. Environmental Conditions............................................................................12
8. Technical Specification.................................................................................13
9. Product Description .....................................................................................14
10. Installation and Setup..................................................................................15
10.1 Power Supply and Electrical Connection ........................................15
11. Bed Adjustment –Supervisor Control Panel .................................................16
11.1 Knee-break Section Adjustment (1) ................................................17
11.2 Backrest Section Adjustment (2).....................................................17
11.3 Battery Indicator (3)........................................................................17
11.4 CPR Position (4) ...............................................................................17
11.5 Under Bed Light (5) ......................................................................... 17
11.6 Fowler Positioning (8) ......................................................................18
11.7 Trendelenburg Antishock Positioning (10)...................................... 18
11.8 Trendelenburg and Reverse Trendelenburg (11)............................18
11.9 Bed Height Adjustment (12)............................................................18
11.10 Auto-contour Adjustment (13)…...................................................18
11.11 Locking/ Unlocking Bed Movements (6,7,9) ........................... ……19
12. Bed Adjustment –Patient Handset ..............................................................20
12.1 Backrest Section Adjustment (1).....................................................21
12.2 Knee Break (2) .................................................................................21
12.3 Auto-contour (3)..............................................................................21
12.4 Bed Height Adjustment (4)..............................................................21
12.5 Under bed light (5) ..........................................................................21
12.6 Functionality Keys ...........................................................................21
12.7 Turnkey lock symbol (7) ..................................................................21
12.8 Patient Handset Locking Procedure……………………………………………..22
13. Central Castor Braking..............................................................................23
14. Stowable Safety Rails ..........................................................................23/24
15. Width Adjustment...............................................................................24/26
16. Bed Extension ..........................................................................................27
17. Integrated Linen Shelf ..............................................................................27

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18. Manual CPR Function ...............................................................................28
18.1 Operating Manual CPR ..................................................................28
18.2 Resetting the backrest after Manual CPR …………………………………. 28
19. Integral Weighing Scales…………………………………………………………..…………………29
19.1 Safety…………………………………………………………………………………………..29
19.2 Specification…………………………………………………………………………………29
19.3 Display Indicator & Functions …………………………………………..………….30/31
19.4 Operating the Weighing Scales …………………………………………………….31
19.5 Operational Functions ………………………………………………………………….31
19.5.1 Automatic Zero Calibration/ Monitoring ……………………………31/32
19.5.2 Manual Tare ………………………………………………………………………32
19.5.3 Dynamic Tare …………………………………………………………………….33
19.5.4 Bed Exit Alarm …………………………………………………………………..34
19.5.5 Upper and Lower Limits …………………………………………………….34
19.5.6 Privacy Mode …………………………………………………………………….34
19.6 Setting up the Scale Display ………………………………………………………..35
19.7 Further Menu Settings ………………………………………………………………..36-41
19.8 Weight Error Indications and Messages……………………………………….42
19.9 Turning Off the Scale Unit …………………………………………………………..42
19.10 Maintenance and Assistance …………………………………………………….42
19.11 Identification Labels ………………………………………………………………….43
20. Scrapping and Waste Disposal …………………………………………………………………….43/44
21. Cleaning and Decontamination............................................................…… 44/45
22. Troubleshooting……………………………………………………………………………............ 46
23. Storage and Transportation……………………………………………………………………… 47
24. Service and Maintenance ...................................................................... .. 48
25. Recommended Accessories ......................................................................49
26. Disposal ...................................................................................................49
27. Warranty and Service...............................................................................50
28. Contact Details.........................................................................................51

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1. Introduction
This user manual contains instructions for the installation, use and maintenance of the Benmor
Medical Aurum+bed.
The Aurum+bariatric bed is a hospital bed that has been designed specifically for size and strength.
The width adjustment feature on this unique bariatric hospital bed means that it can be transported
as a standard bed through the majority of hospital doors. It also means that it can accommodate
wider patients by extending the mattress platform when in use.
The platform is fully profiling and powered by strong electric actuators with a maximum safe
working patient weight of 440kg / 69stone and a safe working load of 490kg / 77stone.
+
The headboard and footboard of the Aurum+bariatric bed can also be extended at a push of a
button. This lessens the gap between the Stowable Safety Rails and the head and footboard to
minimise the risk of entrapment.
The integral weighing scales enable staff and carers to carry out accurate patient weighs.
The bed is constructed from high quality materials and is designed to function at an elevated level in
a hospital environment.
This product meets the requirements established under the directive 93/42/EEC concerning Medical
Devices and following harmonised standards where applicable: BS EN60601-1-2 + BS EN 60601-2-52.
The manufacturing process has been carried out in accordance with the Quality Management
System under the standard ISO 13485:2016 + ISO 9001:2015.
Benmor Medical shall not be liable for any damage or injury caused by failure to follow the proper
instructions as described in this User Manual or by improper use of the bed.
Before using the bed, all staff must familiarise themselves thoroughly with the various parts and
controls as detailed in this User Manual.
Note: All references to the position of parts are as viewed from a patient's perspective i.e. as the
patient is laying on the bed.
Note: Benmor Medical reserves the right to modify the information in this User Manual at any
time. The information in this User Manual may vary slightly with respect to the basic design of the
product.

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2. Identification Labels
When making contact with Benmor Medical the following information is required: -
➢The correct Name or Model number of your bed.
➢The correct Serial Number of your bed.
Both can be found on the identification labels which are located on the lower base frame.
Examples are shown below: -
Benmor Medical (UK) Ltd
The Aurum Centre Ham Barn Business Park
Farnham Road Liss Hampshire GU33 6LB UK
T: [phone]
E: [email protected]
www.benmormedical.co.uk

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3. Symbols
Icon
Description
Attention, consult accompanying documents
Consult Instructions For Use
Type B Applied Part
Type Number
Serial Number
Date of Manufacture
Manufacturer
General Precautions
CE Mark relates to both Medical Device Directive 93/42/EC and RoHS Directive
2011/65/EC
Primary Earth Connection
Alternating Current
Class II Equipment

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4. Bed Labelling
Stowable Safety Rail Unlock Label
Recommended Mattress Selection Label
Retract Head & Footboard Label.
Aurum+ Head & Footboard Frame Label
Aurum+ Max Patient Weight & Safeworking load label
Stowable Safety Rail lock mechanism label
Left hand side steer manoeuvre brake label
Right hand side steer manoeuvre brake label
No storage label
Electrical Information Label
Manual CPR Location
Manual CPR lever
Stowable safety rail instruction

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5. Delivery
The Aurum+Bariatric bed is delivered fully assembled and demonstrated on delivery.
Additional training can be arranged if required. If the bed appears to be damaged or any
components are missing on delivery, please contact Benmor Medical immediately.

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6. Safe Use Guidelines
WARNINGS AND PRECAUTIONS
•Before using the bed, it is recommended: -
➢All staff involved are familiar with the User Manual.
➢All functions are tested.
➢The bed is decontaminated and cleaned thoroughly before every use.
•The bed must be operated by personnel who have been properly trained or have
suitable experience with equipment of this nature.
•The bed must only be used on clean, hard and flat horizontal surfaces.
•Never exceed the maximum load capacity of the bed, even for brief periods.
•The braking system must be locked whilst a patient is on the bed (exceptfor
patient manoeuvring).
•Check there is no risk for the patient, carer other people or accessories to
become trapped when adjusting any sections activating, raising or lowering of
the bed.
•If an emergency situation requires the weight capacity of the bed to be
exceeded, adjust all sections of the bed to their lowest positions. This
should only be done if absolutely necessary.
•To avoid exceeding the weight capacity of the bed, no person should sit on the
bed, next to the patient.
•For side ingress / egress, position the patient in the middle of the bed.
•DO NOT ingress / egress the bed at the head or foot end.
•The power cable for the bed must be unplugged before moving, cleaning or
maintenance activities.
•Do not position the bed so that it is difficult to disconnect the mainsplug.
•There is a possibility of injury to the patient or user if:-
➢The bed is used on an inappropriate floorsurface.
➢The power cable is damaged or pulled out of the power socket.
➢Two or more electric functions are operated at the same time.
➢Any maintenance or repair work is not carried out according to the
manufacturer’s instructions.

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WARNINGS AND PRECAUTIONS
•Benmor Medical shall not be liable for any damage or injury caused by the use of
accessories provided by other companies.
•In the event of any defect which may jeopardise the patient or user safety, or
which may damage the bed or building contents, remove the bed and do not use
it until the defect is corrected.
•Any repair work must be carried out by qualified staff.
•When making repairs, only original materials and components should be used.
Use only the cleaning and disinfectant agents recommended in this User Manual.
•The bed should be left in its lowest position when unattended to reduce risk of
patient falls with the Stowable Safety Rails in the upright position.
•When routing cables from other equipment on the bed, precautions shall be
taken to avoid squeezing those cables between parts of the bed.
•Avoid hazards caused by inappropriate handling of the power supply cord e.g.by
kinking, shearing or other mechanical damages.
•During transportation, transportation bolts will be tightened on to the load cells
and when the bed is in use, the transportation bolts need to be loosened.
•Use recommended accessories only
When choosing bed and mattress combinations, it is important to assess the use of Stowable Safety Rails
based on the clinical assessment of each individual patient and in line with local policy. Stowable Safety Rails
must only be used with a mattress of the correct size and which is approved for use with the bed. The
maximum recommended mattress thickness for use with Stowable Safety Rails is 220mm.
When assessing the suitability of a mattress for use with Stowable Safety Rails, please consider that specialist
powered air / foam replacement mattresses will typically envelop the patient when loaded and can generally
be deeper than a foam mattress without compromising safety. All Benmor Medical mattress replacements
will maintain sufficient clearance between patients and Stowable Safety Rails to preserve the function of the
Stowable Safety Rails. Other makes of specialist mattress replacement must be assessed individually prior to
use to verify sufficient clearance is maintained.
Incompatible mattresses can create entrapment hazards. Read instructions for use. Using non- approved
mattress may compromise the Stowable Safety Rails and increase the chance of entrapment.
Do not modify this equipment without the authorisation from Benmor Medical.
Contraindications
The Aurum+bed is not to be used as a transport bed.
Never exceed the maximum load capacity of the Aurum+bed, even for brief periods.

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7. Environmental Conditions
Operating
It is recommended that the bed is installed in a dry, indoor environment. The temperature and
humidity ranges for optimum performance of the bed are: -
Min
Max
Temperature (°C)
10
40
Relative Humidity (%)
30
75
Altitude (metres)
< 2000
The Aurum+bed is designed for medical purposes only. Electrical installations must comply with
your local electrical installation requirements. It is recommended that the bed is disconnected
from the electrical mains supply during exceptional cases i.e. lightning storms etc.
Transport / Storage
Min
Max
Temperature (°C)
-20
+50
Relative Humidity (%)
30
75
Air Pressure (hPa)
800
1060

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8. Technical Specification –Bed Data
Aurum Bariatric Bed
Aurum+Bariatric Bed
Overall Length without scales
2270mm
2270mm
Extended
2355mm
2355mm
Overall Length with scales
2425mm
2425mm
Extended
2510mm
2510mm
Overall Width
1105mm
1090mm
Extended
1405mm
1390mm
Mattress Platform Length
2000mm
2000mm
Extended
2200mm
2200mm
Mattress Platform Width
900mm
900mm
Extended
1200mm
1200mm
Mattress Platform Height
Without scales
Min 415mm - Max 835mm
Min 415mm - Max
835mm
With scales
Min 415mm - Max 835mm
Min 415mm - Max
835mm
Backrest –Max tilt angle
55°
55°
Upper Leg Section –Max tilt angle
25°
25°
Lower Leg Section –Max tilt angle
18°
18°
Trendelenburg
21°
21°
Reverse Trendelenburg
21°
21°
Safety Rail Height Above Mattress
Platform
460mm
460mm
Product weight without scales
(approx)
190kg
220kg
Product weight with scales (approx)
215kg
228kg
Maximum Patient Weight (MPW)
413kg / 65 stone / 910lbs
440kg / 69stone /
970lbs
Maximum Safe Working Load (SWL)
413kg / 65 stone / 910lbs
490kg / 77 stone /
1080lbs
Medical Device Classification –
Without Scales
Class 1
Class 1
Medical Device Classification –With
Scales
Class 1 Measuring
Class 1 Measuring
Electrical Data
Power Supply
230V  50-60Hz
Power Consumption
Max. 1.6A AC
Duty Rating
Intermittent 10% (2min / 18min)
Equipment Classification
Class II Type B Applied Part
Liquid Ingress Protection
IPX6

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9. Product Description
1. Removable Expandable Head Board
2. Individual Width Adjustable Mattress Sections
3. Manual CPR Cable
4. Integral bed extension
5. Stowable Safety Rails with locking mechanism
6. 4 Section Profiling Platform
7. Supervisors Control Panel
8. Removable Expandable Foot Board
9. Weighing Scales (optional)
10. Protective Bumper Wheels
11. Integral Linen Shelf
12. Central Braking Lever
13. Central Locking 150mm Castors
Note: The above illustration is for reference purposes only. The specification of
your actual Aurum+ bed may vary to the above illustration.

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10. Installation and Setup
1. Remove any packaging completely.
2. Carefully check the bed for damage and any missing components.
3. All staff should carefully read the User Manual.
4. Plug the power cable into an electric socket.
5. Test all functions including:
➢Braking System
➢Fowler’s position (adjustment of back and leg section).
➢Height adjustment of the mattress platform.
➢Trendelenburg and Reverse Trendelenburg.
➢Lock-out functions
➢Weighing Scales (if fitted).
6. Safely dispose of any packaging.
7. Keep the User Manual in a safe accessible place.
10.1 Power Supply and Electrical Connection
The bed is delivered fully assembled and is ready to be connected to the power supply. The
battery back-up safety feature allows the bed to be functional for a short time without mains
power in emergency circumstances. The battery will automatically charge when the bed is
connected to the power supply.
The bed should be placed as close as possible to the power supply and any excess cable safely
positioned to avoid accidents.
To avoid the risk of electric shock, this equipment must only be connected to a mains supply with
protective earth.
The replacement of power supply cords, fuses and other parts must be performed by a trained
Benmor Medical technician.
The bed must only be used on clean, hard and flat horizontal surfaces.
Use recommended accessories only.
The Aurum+ bed is not to be used as a transport bed but can be used for positioning.

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11. Bed Adjustment –Supervisor Control Panel
The Supervisors Control Panel is located at the foot end of the bed, connected by a flexible cable
and can be conveniently stored / located on the foot board using the clip on the rear of the panel.
The Supervisor Control Panel operates all bed functions as shown below.
1. Knee-break Positioning Buttons
2. Backrest Positioning Buttons
3. Bed Battery Indicator
4. Cardio Pulmonary Resuscitation (CPR) Button
5. Under Bed Light
6. Backrest Lockout Button
7. Knee-break Lockout Button
8. Fowler Positioning Button
9. Height and Tilt Lockout Switch
10. Trendelenburg Anti-Shock Positioning Button
11. Mattress Platform Tilt Buttons
12. Bed Height Adjustment Buttons
13. Auto Contour Adjustment Buttons
13
9
11
2
8
7
6
5
10
4
3
12
1

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Supervisor Control Panel Symbols
Before carrying out these operations, check there are no objects on or under the lower frame
which could interfere with the bed movement.
Note: Each control will work independently to ensure one movement at a time.
Note: Press and hold the desired button until the required articulation has been achieved.
Note: Use the lockout features to prevent unwanted movement.
11.1 Knee-break Section Adjustment (1)
To raise or lower the knee-break section of the bed press and hold the desired directional
knee- break adjustment button. Movement will continue until the button is released or the
limit of travel is reached.
This function can be locked out by means of the Supervisor Control Panel.
11.2 Backrest Section Adjustment (2)
To raise or lower the backrest section of the bed press and hold the desired directional
backrest adjustment button. Movement will continue until the button is released or the limit of
travel is reached.
This function can be locked out by means of the Supervisor Control Panel.
11.3 Battery Indicator (3)
This icon indicates the bed’s battery levels. When the bed is plugged in and charging, the lights
will flash.
11.4 CPR Position (4)
The CPR position is designed for resuscitation purposes only. To activate CPR press the CPR
Button. All parts of the bed will simultaneously move to their lowest positions and the
mattress platform will move to the horizontal position. The CPR Button must be held until all
bed movements have stopped.
11.5 Under Bed Light (5)
This button will turn on the underbed light, the LED light on the button will light up when
this function is in operation. To turn off the underbed light simply press the button again.

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11.6 Fowler Positioning (8)
To activate Fowler positioning press and hold the Fowler positioning button. All parts of the
bed will simultaneously move and continue until the button is released or the limit of travel is
reached.
11.7 Trendelenburg Anti-shock Positioning (10)
To activate Trendelenburg Anti-Shock Positioning press and hold the Trendelenburg Anti-
Shock Positioning Button. All parts of the bed will simultaneously move to their lowest
positions and the mattress platform will tilt to a maximum angle of 21°. This function cannot
be locked.
11.8 Trendelenburg and Reverse Trendelenburg (11)
Head down tilt (Trendelenburg) and foot down tilt (reverse Trendelenburg) can be applied
using the Supervisors Control Panel. To tilt the mattress platform press and hold desired tilt
direction button until the desired tilt angle has been reached.
Note: Trendelenburg positioning is achieved using the up arrow
Note: Reverse Trendelenburg is achieved using the down arrow
This function can be locked out by means of the Supervisor Control Panel.
11.9 Bed Height Adjustment (12)
To raise or lower the mattress platform press and hold the desired directional height
adjustment button. Movement will continue until the buttons are released or the limit of
travel is reached.
This function can be locked out by means of the Supervisor Control Panel.
11.10 Auto Contour Adjustment (13)
To activate the Auto-contour adjustment of the bed, press and hold the desired directional
Auto-contour adjustment button. Movement will continue until the buttons are released or
the limit of travel is reached.
This function can be locked out by means of the Supervisor Control Panel.

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11.11 Locking/ Unlocking Bed Movements
The Aurum+bed is equipped with a safety function that disables specific individual sections by
the use of Lockout buttons located on the Supervisor Control Panel. To lock/unlock
specific functions: -
Backrest and Auto contour Lockout function (6)
This button will lockout the backrest and auto contour
function on the bed. To unlock these functions simply
press the button again. When these functions are
locked, the LED light on the button will show.
Knee Break and Auto Contour Lockout function (7)
This button will lockout the knee break and auto contour
function on the bed. To unlock this, simply press the
button again. When the function is locked out, the LED
light on the lock out button will show.
Height and Trendelenburg Lockout function (9)
This button will lockout the bed height and tilt function.
To unlock this, simply press the button again. When the
height and tilt function is locked out, the LED light on the
lock out button will show.
Note: When selecting individual Lockout Switches, the Supervisor Control Panel and Patient
Handset will be locked out.

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12. Bed Adjustment –Patient Handset
Before carrying out these operations check there are no objects on or under the lower frame
which could interfere with the bed movement.
This function can be locked out by means of the Supervisor Control Panel.
The Patient Handset is connected by a flexible cable and can be positioned either side of the bed. It adjusts
individual parts of the bed mattress platform and has limited functions opposed to the Supervisor Control
Panel.
1. Backrest Positioning Buttons
2. Knee-break Positioning Buttons
3. Auto-contour Adjustment Buttons
4. Height Adjustment Buttons
5. Underbed Light Button
6. Mounting clip/hook
7. Turnkey socket key
Note: To prevent the Patient Handset from being damaged it should always be stored, using the
hook provided, on your beds Stowable Safety Rail.
7
8
1
2
3
4
5
8
7
6