Bernafon SOUNDGATE User manual

www.bernafon.com
GUIDE FOR BLUETOOTH®
CONNECTIVITY
SoundGate

2
This is a checklist to ensure that you have all the needed components to make a complete demon
stration. We recommend that you check this list at least one day before your demonstration. Remember
that you may need to recharge the SoundGate for reliable and successful demonstration.
The purpose of this guide is to show you how to setup and demonstrate the
most important wireless Bluetooth® applications in conjunction with Bernafon
hearing instruments and the SoundGate device.
Purpose
· A pair of Bernafon hearing instruments that
offer a wireless connection to the SoundGate:
Examples of Vérité or Chronos series
· Your Bluetooth® enabled mobile phone
For more information on the connectivity of your mobile phone,
please visit http://www.bernafon.com/Professionals/Products/
Technology/Prof_Technology_WirelessConnectivity.aspx
· One SoundGate
The following parts delivered in the original SoundGate packaging:
– Wall outlet charging unit or USB charging cable
– Neck strap antenna
Equipment needed

3
BERNAFON
· One phone adapter
The following parts delivered in the original
phone adapter packaging:
– Power adapter
– Standard analog phone cable
– In addition you need to prepare an analog land-
line phone, and ensure that it has a reliable con
nection to the telephone network.
· One TV adapter
The following parts delivered in the original
TV adapter packaging:
– Power adapter
– Audio TV cable (with SCART, RCA or 3.5 mm jack
connector on TV side)
– In addition you need a television or other audio
source, e.g. laptop.

4
Preparation of the hearing instruments
and SoundGate
1. Verify that you have new batteries for the hearing instruments.
2. Make sure that the SoundGate is fully charged. If not, recharge the day before your demonstration.
You may use the wall outlet charging unit, or you may charge from a computer or laptop with the
USB charging cable.
3. The hearing instruments must be paired with the SoundGate device. Please connect the instru
ments to the Oasis tting software, choose Options, select Controls and follow the instructions
after starting the pairing process.
Tips for successful pairing
– Make sure the SoundGate has a fully charged battery.
– Hold the device between 30 and 50 cm (1 – 1½ feet) away from the instruments.
– Don’t forget to press “OK” to save.

5
BERNAFON
Mobile phone
Preparation of the mobile phone
Feel free to use the detailed instructions in the following web based guide:
http://www.bernafon.com/Professionals/Products/Technology/
Prof_Technology_WirelessConnectivity.aspx
Here is an example using a Nokia mobile phone:
1. Press the “Menu” key.
2. Scroll to “Settings” and press “Select”.
3. Scroll down to “Connectivity” and press “Select”.
4. Select “Bluetooth®”.
5. Select ”On”.
Preparation of the SoundGate – Put the SoundGate into the Bluetooth®
pairing mode
6. Make sure that the key lock on the top of the SoundGate is off
(green position).
7. Press and hold the Bluetooth® key for about 6 seconds until it
ashes rapidly.
8. The SoundGate is now in pairing mode for a maximum of 2 minutes.
Bluetooth® pairing of the mobile phone and the SoundGate:
9. Go back to the mobile phone. Scroll down to ”Search for audio/Bluetooth”
and press “Select”. The phone will begin searching for Bluetooth® enabled
devices.
10. In the list of available devices, highlight ”SoundGate 1.4” and press “Select”.
11. Enter the Passcode: 0000 (four zeroes), and press “OK”. The phone will
now complete the pairing and connect the two devices.
12. To return to the main menu, press the red “End call” key or press Exit/Back
a few times.
Setting up the mobile phone and SoundGate

6
Demonstration of the mobile phone
Ensure that the hearing instruments are on. The SoundGate must be worn with
the neck strap antenna. The key lock should be off (green position).
Answering a call
1. Call the mobile phone previously paired to the Soundgate from any other
telephone.
2. The phone key on the SoundGate will ash green.
Push the phone key on the SoundGate when a ringing tone is heard in the
hearing instruments.
3. The phone conversation can then begin.
4. To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
5. End the call on the mobile phone.
Making a call
1. Dial a phone number on the mobile phone.
2. The usual ringing tone will be heard in the hearing instruments. As soon as
the other party answers the call the conversation can begin.
3. To end this call, press the phone key on the SoundGate. The phone key will
no longer be green.
4. End the call on the mobile phone.
Important: When not using the SoundGate for several hours, consider turning
Bluetooth® off (press 2 seconds). This will help maximize the life of the
SoundGate battery. Recharge the SoundGate when not in use any longer.
For more specic information on the features available with your SoundGate,
please refer to your product’s Instruction for use.

7
BERNAFON
TV adapter
Setting up the TV adapter
1. Connect the TV adapter to a power outlet.
2. Connect the audio cable to the TV and to the
TV adapter.
3. For Bluetooth® pairing place the SoundGate next to the
TV adapter (less than 30 cm/1 ft).
4. Press the SoundGate Bluetooth® key for 5 seconds until
the blue light starts ashing rapidly.
5. The pairing is completed when the blue light stops
ashing rapidly. At the same time, the audio key on
the SoundGate and the STATUS indicator on the
TV adapter will turn orange.
2.
3.
30 cm / 1ft.
1.
4.
5.

8
Demonstration of the TV adapter
1. Ensure that the hearing instruments are on. The SoundGate should be worn around the
neck. The key lock should be off (green position). Turn on the TV (or the PC playing a
movie with audio).
2. Press the audio key on the SoundGate. It will then light up orange.
3. The sound from the TV will be heard in the hearing instruments.
Optional:
4. Call the mobile phone or landline phone to which the SoundGate has been previously
paired. The phone key on the SoundGate will start ashing green, and the client will
hear the ringing tone in the hearing instruments.
5. Press the phone key on the SoundGate when the ringing tone is heard. The phone
key will turn solid green. The phone conversation can now begin.
6. End the telephone call by pressing the phone key on the SoundGate. After 2 seconds
the audio key on the SoundGate will turn solid orange again and the sound will
automatically switch back to the TV source.
Important: When not using the SoundGate for several hours, consider turning Bluetooth®
off (press 2 seconds). This will help maximize the life of the SoundGate battery. Recharge
the SoundGate when not in use any longer.
For more specic information on the features available with your SoundGate, please refer
to your product’s Instruction for use.

9
BERNAFON
Phone adapter
Setting up the phone adapter
1. Connect the phone adapter to a power outlet.
2. To connect the phone adapter to the landline telephone,
unplug the phone cable from the land line phone station
and connect it to the black socket on the phone adapter.
3. Connect the supplied phone cable to the yellow socket
on the phone adapter. Plug the other end of the cable
into the landline phone.
4. For Bluetooth® pairing place the SoundGate next to the
phone adapter (less than 30 cm/1 ft).
5. Press the SoundGate Bluetooth® key for 5 seconds until
the blue light starts ashing rapidly.
6. Press the red button on the phone adapter for 5seconds
until the red status indicator is ashing.
7. After 5–10seconds the red status light on the phone
adapter will become steady. The blue light on the
SoundGate Bluetooth® key will light up for 5seconds
and then slowly fades on and off.
8. Verify the pairing by pressing the phone key on the
SoundGate. The red indicator on the phone adapter
should start ashing.
In case the pairing is not successful, restart at point 4.
1.
2.
3.
5.
6.
7.
8.
4.
30 cm / 1ft.

10
Ensure that the hearing instruments are on. The SoundGate should be worn
around the neck. The key lock should be off (green position).
Answering a call
1. Call the phone number of the landline phone to which the phone adapter is
connected.
2. The phone key on the SoundGate will ash green.
Push the phone key on the SoundGate when a ringing tone is heard in the
hearing instruments.
3. The phone conversation can then begin.
4. To end this call, press the phone key on the SoundGate. The phone key will no
longer be green.
Making a call
1. Press the phone key on the SoundGate. The phone key will now be green.
After 2 seconds the dial tone will be heard in the hearing instruments.
2. Lift the phone handset and dial the number. The key tones from the phone
will be heard in the hearing instruments.
3. Replace the handset back on the base.
4. The ringing tone will be heard in the hearing instruments. As soon as the
other party answers the call the conversation can begin.
5. To end this call, press the phone key on the SoundGate. The phone key will no
longer be green.
Important: When not using the SoundGate for several hours, consider turning
Bluetooth® off (press 2 seconds). This will help maximize the life of the
SoundGate battery. Recharge the SoundGate when not in use any longer.
For more specic information on the features available with your SoundGate,
please refer to your product’s Instruction for use.
Demonstration of the phone adapter

11
BERNAFON
Additional information
Pairing Guide for Bluetooth® enabled mobile phones:
http://www.bernafon.com/Professionals/Products/Technology/Prof_Technology_WirelessConnectivity.aspx
SPM Set
SoundGate IFU
SoundGate IFU shortform
SPM Set
User Guide TV adapter
Installation Guide TV adapter
Product information TV adapter
SPM Set
Installation Guide phone adapter
User Guide phone adapter
Product information phone adapter
INSTALLATION GUIDE
TV adapter
9516211000_TV_adapter_Installation_Guide_UK.indd 1 30.09.10 13:12
Intro S oundG ate ove rview
This user guide ex plains how the Sound Gate is used for
TV listening.
The TV sound is transmitted by the T V adapter to the
SoundGate via B luetooth® technolog y.
Make sure that the T V adapter is correc tly connected to the
TV. Refer to the inst allation guide.
When the TV a dapter is turned on all operations for T V
listening are made f rom the SoundGate.
TV listening is possible within a ran ge of approx.
10 meters / 30 feet from t he TV.
Phone key
BERN AFON SOU NDGATE USER GUIDE
Audio key
• Shor t press:
Start/stop
TV listening
Bluetooth® key
• Shor t press:
Bluetooth® on
• Long press:
Bluetooth® off
• Very long press:
Start pairing
mode
SOUN DG ATE
Sound Gate for T V listeni ng
US ER G UIDE
Volume control
• Short press:
Volume up/down
Battery stat us
indicator
Key lock
Operate
Locked
9568001000_TV_adapter_UserGuide_UK.indd 1-3 25.3.2009 13:35:49 Uhr
The Bernafon TV adapter takes the sound from a
TV and wirelessly transmits it as a Bluetooth®
signal to the Bernafon SoundGate. The TV adapter
is easy to install and creates a natural sounding
TV experience. The TV adapter is connected when-
ever it is in range of the SoundGate. It works in
combination with other devices already paired with
the SoundGate such as landline phones, mobile
phones and music players etc.
TV ADAPTER
PRODUCT INFORMATION
TV ADAPTER
EASY TV LISTENING
The TV sound is transmitted di-
rectly to the Bernafon SoundGate.
The user can choose to hear the
TV only or join in conversation by
keeping the microphones active
on the hearing instruments. The
sound quality is clear, while the
volume can be easily adjusted on
the SoundGate to suit everyone’s
preferences.
INSTALLATION EASE OF USE
The TV adapter is easy to install.
It automatically detects when
a SoundGate is in pairing mode
and requests pairing. No need for
pushing buttons or special power
up routines, just place the Sound-
Gate next to the TV adapter.
Daily use of the TV adapter is
both user friendly and secure.
The AutoConnect feature ensures
that the TV adapter is always
ready for use within 10 meters
(30 feet) from the SoundGate.
TV listening starts just by
pressing the Audio key on the
SoundGate. Indications on the
TV adapter give a clear status
whether transmission is active or
it is in stand-by mode.
DESCRIPTION
951-20-2xx-00_TV_adapter_PI_ML.indd 1 13.05.2009 13:06:55 Uhr
SOUN DG ATE
IN ST RUCTIONS
FOR US E
BER NAFO N SOU NDGATE
SOUN DGATE
This guide is onl y a brief reference.
Importan t:
- The SoundGate has a recharg eable battery that nee ds
to be charged prior to use.
- Always use the SoundGate wi th its neck strap antenna when
using a mobile phone or when str eaming audio.
For more detaile d information please re fer to the SoundGate
Instructions for use or visit www.be rnafon.com
Volume control and p rogram change
Phone
Music connectio n e.g. MP3
Bluetooth® music /audio
Battery indi cator
QUICK GUIDE
Intro S oundG ate ove rview
This user guide ex plains how the Sound Gate is used for
phone conversati ons.
The Phone adap ter provides a wireless c onnection be-
tween your Sound Gate and your home pho ne. It supports
both incoming and outgoing phone call s. The SoundGate
enables hands fre e operation.
First of all make sure t hat the Phone adapter is correctly
connected to both t he phone land line and power. Please
refer to the installa tion guide.
The wireless pho ne application is p ossible within a
range of approx. 10 me ters (30 feet) from th e Phone
adapter.
Phone button
• Shor t press:
Receiver off
for out going
calls or
Accept
incomming
calls or
Disconnect
calls
PHON E ADAPTE R USER G UIDE
Bluetooth® butto n
• Shor t press:
on
• Long press:
off
• Very long press:
Start pairing
mode
Volume control
• Short press:
Volume up/down
Battery stat us
indicator
PHONE A DAPTER
Phone call s – D aily u se
US ER G UIDE
Phone calls can also be received when t he keys are locked!
Key lock
Operate
Locked
9568021000_Phone_adapter_UserGuide_UK.indd 1-3 25.3.2009 13:37:40 Uhr
The Phone adapter is a wireless Bluetooth®
interface between the conventional telephone
landline and the Bernafon SoundGate. It enables
the client to access their landline phone by using
the SoundGate and therefore experience excellent
sound quality along with hands free operation.
The Phone adapter works in combination with
other devices already paired with the SoundGate
such as mobile phones and music players etc.
PHONE ADAPTER
PRODUCT INFORMATION
PHONE ADAPTER
EASE OF COMMUNICATION
The Phone adapter utilizes the
client’s SoundGate to commu-
nicate via a standard landline
phone. Due to the advanced
noise reduction and echo can-
cellation systems in the Phone
adapter, clients can easily enjoy
clear and undistorted conversa-
tions.
INSTALLATION EASE OF USE
The Phone adapter installation
process is remarkably simple.
It just needs to be connected
between the main phone (or base
station) and the phone wall outlet
jack.
Once the Phone adapter and the
SoundGate are paired together,
the devices are automatically
ready for use whenever they
are within 10 meters (30 feet) of
each other. Incoming calls are
accepted by pushing the Sound-
Gate phone key. Outgoing calls
are made by dialing the phone
normally while wearing the
SoundGate.
DESCRIPTION
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INSTALLATION GUIDE
Phone adapter
9516221000_Phone_adapter_Installation_Guide_UK.indd 1 14.10.2009 8:20:51 Uhr

Bernafon Companies
Australia • Canada
• Denmark • Finland • France • Germany • Italy • Japan• Korea • Netherlands • New Zealand • Poland • Sweden • Switzerland • UK • USA
www.bernafon.com
Switzerland
Bernafon AG
Morgenstrasse 131
3018 Bern
Phone [phone]
Fax [phone]
Australia
Bernafon Australia Pty. Ltd.
12/97 Castlemaine Street
Milton QLD 4064
Freecall 1800 809 111
Phone [phone]
Fax [phone]
New Zealand
Bernafon New Zealand Ltd.
Level 1, Building F
2729 William Pickering Drive
Albany, Auckland 0632
Toll Free 0800 44 22 57
Telephone [phone]
Fax [phone]
Since 1946, we have been passionate about developing quality hearing systems that enable people
with hearing dif culties to enjoy authentic listening experiences. With Swiss Engineering, precision
technology, and our commitment to individual service, we strive to exceed our customers' expectations.
Our aim is to provide extra value to our partners every day. Bernafon representatives and employees
in over 70 countries ful ll our vision to help people with impaired hearing communicate again without
limitations.
United Kingdom
Bernafon UK
Cadzow Industrial Estate
Off Low Waters Road
Hamilton
ML3 7QE Scotland
Phone [phone]
Fax [phone]
World Headquarters
10_UK  03.02.2011
04.11/BAG/113052/UK/subject to change