Bernafon Zerena Series User manual

ZERENA
Instructions for Use
ITE
In-the-Ear Hearing Aids
IIC, CIC, ITC, ITE HS, ITE FS
*only for 2.4 GHz models
*

Model overview
This booklet is valid for the Bernafon Zerena family in
the following hearing aid models, battery sizes, and
styles:
Models
Zerena 9 – ZR9
Zerena 7 – ZR7
Zerena 5 – ZR5
Zerena 3 – ZR3
Zerena 1 – ZR1
Battery size
10
312
13
2.4 GHz
Yes
No
NFMI
Yes
No
Styles
IIC Invisible-In-the-Canal
CIC Completely-In-the-Canal
ITC In-the-Canal
ITE HS In-the-Ear Half Shell
ITE FS In-the-Ear Full Shell

Introduction to this booklet
This booklet shows you how to use and maintain
your new hearing aid. Please read the booklet
carefully including the warning sections. This will
help you to achieve the full benet of your new
hearing aid.
Your hearing care professional has adjusted the
hearing aid to meet your needs. If you have further
questions, please contact your hearing care
professional.

IMPORTANT NOTICE
The hearing aid amplication is uniquely adjusted
and optimized to your hearing capabilities during
the hearing aid tting performed by your hearing
care professional.
Intended use
The hearing aid is intended to amplify and transmit
sound to the ear and thereby compensate for
impaired hearing within mild to severe hearing loss.
This hearing aid is intended for use by adults and
children older than 36 months.

Identify your hearing aid
For your in-the-ear hearing aid, there are several
different styles available with different battery sizes.
Please see the model overview for your style and
battery size. This will make it easier for you to
navigate through this booklet.

Table of contents
Size 10 battery (CIC shown) 10
Size 312 battery (ITC shown) 11
Size 13 battery (HS shown) 12
Identify left and right hearing aid 13
MultiTool for handling batteries
and cleaning 14
Turn the hearing aid ON and OFF 15
When to replace a battery 16
Replace the battery 17
Insert the hearing aid 19
Remove your hearing aid 20
Caring for your hearing aid 21
Filter replacement 23
Replace ProWax miniFit lter 24
Replace T-Cap lter 25
Replace O-Cap lter 26
Flight mode 27

Optional features and accessories 28
Change programs 29
Change volume with push button 31
Change volume with volume wheel 32
Mute the hearing aid 33
Using hearing aids with iPhone, iPad,
and iPod touch 34
Pairing hearing aid with iPhone 35
Re-connect your hearing aids to your iPhone,
iPad, or iPod touch 38
Bernafon EasyControl-A app 39
Wireless accessories 41
Other options (optional) 42
Tinnitus SoundSupport (optional) 43
Guidelines for tinnitus sound generator users 44
Sound options and volume adjustment 45
Change volume with push button 47
Change volume with volume wheel 48
Hearing aid with Bluetooth®49

Limitation on use time 50
Important information for hearing care
professionals about Tinnitus SoundSupport 51
Warnings related to Tinnitus SoundSupport 53
General warnings 55
Troubleshooting guide 60
Water & dust resistance (IP68) 62
Conditions of use 64
Warranty certicate 65
International warranty 66
Technical information 67
Your individual hearing aid settings 71

10
Size 10 battery (CIC shown)
What it is and does
Components may be positioned differently
on your hearing aid.
Battery drawer
Contains the
battery and
functions as
on/off switch
Pull out string
Pull out the
hearing aid
Sound outlet
Sound out
Vent Vent
Push button
(optional)
Mute, change
volume and
program
Microphone inlet
Sound in

11
Size 312 battery (ITC shown)
What it is and does
Battery drawer
Contains the
battery and
functions as
on/off switch
Sound outlet
Sound out
Vent
Push button
(optional)
Mute, change
volume and
program
Vent
Microphone inlet
Sound in
Volume
wheel
(optional)
Change
volume

12
Size 13 battery (ITE HS shown)
What it is and does
Components may be positioned differently on your
hearing aid.
Battery drawer
Contains the battery
and functions as
on/off switch
Microphone
inlet
Sound in
Vent
Push button (optional)
Mute, change volume
and program
Volume wheel (optional)
Change volume
Sound outlet
Sound out
Vent
Wax lter
Wax protection of speaker

13
Identify left and right hearing aid
It is important to distinguish between the left and the
right hearing aid as they might be shaped and
programmed differently.
A BLUE shell,
dot or text identies
the LEFT hearing aid*
A RED shell,
dot or text identies
the RIGHT hearing aid*
* Shell and dot is only available for IIC

14
IMPORTANT NOTICE
The MultiTool has a built-in magnet. Keep the
MultiTool at least 30 cm away from credit cards
and other magnetically sensitive devices.
Brush
Wire loop
Magnet
MultiTool for handling batteries
and cleaning
The MultiTool contains a magnet that makes it easier
to replace the battery in the hearing aid. It also
contains a brush and a wire loop for cleaning and
removing ear wax from your earpiece. If you need a
new MultiTool, please contact your hearing care
professional.

15
Turn the hearing aid ON and OFF
The battery drawer is also used to switch the hearing
aid on and off. To preserve the battery, make sure
your hearing aid is switched off when you are not
wearing it. If you wish to return to the standard
settings of the hearing aid programmed by your
hearing care professional, simply open and then
close the battery drawer.
Turn ON
Close the battery drawer
with the battery in place
Turn OFF
Open the battery drawer
✻
Whenever the hearing instrument is not in use for
longer periods of time (e.g., at night), fully open the
battery door to allow air to circulate and to make sure
the hearing aid does not drain the battery.

16
✻
Batteries need to be replaced more often if you are
streaming audio or music to your hearing aids.
When to replace a battery
When it is time to replace the battery, you will hear
three beeps repeated at moderate intervals until the
battery runs out.
Battery tip
To make sure the hearing aid is always working, bring
spare batteries with you, or replace the battery
before you leave home.
*If your hearing aid has Bluetooth®this will be turned off
and it will not be possible to use wireless accessories.
The Bluetooth®word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any use
of such marks by William Demant Holding A/S is under
license. Other trademarks and trade names are those of
their respective owners.
Three beeps*
The battery is running low
Four beeps
The battery has run out

17
1. Remove
Fully open the battery
drawer. Remove the battery.
2. Uncover
Remove the sticky label from
the + side of the new battery.
Tip:
Wait 2 minutes so that the
battery can draw air, to
ensure optimal functioning.
3. Insert
Insert the new battery into
the battery drawer.
Make sure the + side faces
the + on the battery drawer.
Replace the battery

18
4. Close
Close the battery drawer.
The hearing aid will play a
jingle through the earpiece.
Hold the earpiece close to
your ear to hear the jingle.
Tip
The MultiTool can be used for battery change.
Use the magnetic end to remove and insert batteries.
The MultiTool is provided by your hearing care
professional.
MultiTool

19
Insert the hearing aid
Step 1
Place the tip of the hearing aid in
your ear canal.
Step 2
Gently pull your ear outwards and
push the hearing aid into the ear
canal, twisting slightly if
necessary. Follow the natural
contour of the ear canal. Push the
hearing aid to make sure it ts
comfortably in the ear.

20
Remove your hearing aid
Hold the hearing aid by the pull-out string (if
available). Gently pull the hearing aid from the ear
canal.
If your hearing aid doesn’t have a pull-out string, you
can remove it by pulling on the edge of the hearing
aid.
IMPORTANT NOTICE
DO NOT use the battery door as a handle to insert
or remove your hearing aid. It is not designed for
this purpose.