Best Power 610 3.0kVA User manual

Best Power 610
InstallationandOperation
Manual
for
700VA, 1.0kVA, 1.5kVA, 2.0kVA
and
3.0kVA
LTM-1312E

WARNING!
This unit has an internal battery and is capable of generating
dangerous voltages. Do not open the unit by removing the outer
case. Please read the SAFETY WARNINGS on pages iv and v.
The unit can generate power even when disconnected from the
utility supply. Ensure you read this manual carefully and are
aware of the correct operating parameters.
How to talk to us
If you have any problem, a question, or require any information on Best Power’s extensive range of
UPS and power protection equipment, this is where to contact us.
Best Power Technology LTD
Best House, Moorside Rd,
Winchester, Hants
SO23 7RX
ENGLAND
Freephone: 0800378444
Main TeleNo: [phone]
Help Desk: [phone]
Service Fax: [phone]
Sales Fax: [phone]
MainFax: [phone]
E-mail: [email protected]
http://www.bestpower-emea.com
Best Power
P.O.Box280
Necedah,Wisconsin54646U.S.A
Telephone: [phone]
Toll-Free: 1-800-356-5794 (US and Can.)
FAX:[phone]
InternationalFAX:1-608-565-7675
[e-mail]
Best Power Technology, Pte. Ltd.
19 Neythal Road
SINGAPORE628584
Telephone: [phone]
FAX:[phone]
Copyright1999,Best Power. All rights reserved.
Best Power Technology Gmbh
Am Weichselgarten 23
D-91058 Erlangen,
GERMANY
Tele [phone]
Toll-Free: 0130-84-7712 (in Germany)
Fax [phone]
Best Power Technology Mexico, S. A. de C. V.
Golfo de Riga, 34
Colonia Tacuba
MexicoD.F. 11410
MEXICO
Telephone: [phone]
1-800-711-8978
FAX:[phone]
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Viade Lavatori, 124
20092Cinisello Balsamo (Mi)
Milan,ITALY
Telephone [phone]
FAX:[phone]
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SAVE THESE INSTRUCTIONS
THISMANUALCONTAINSIMPORTANT INSTRUCTIONSFOR YOURUPS

BestPower 610UPS-GeneralInformation
1.1 Table of Contents
i
PageNumber
1. General Information
1.1 Table of Contents .........................................................................i
1.2 Notice to UPS Owners.................................................................ii
1.3 Preface ........................................................................................iii
1.4 SafetyNotice and Warnings ........................................................iv
2. Installation
2.1 Introduction and ProductDescription............................................1
2.2 Sizing your Load ..........................................................................1
2.3 TypesofLoads.............................................................................2
2.4 UPS Locations.............................................................................2
2.5 Installationand Startup ................................................................2
2.6 Recharging theUPSBattery ........................................................3
2.7 ExternalBattery Connection ........................................................4
2.8 VoltageSelection Switch .............................................................4
2.9 Settingup theUPS Monitoring fromyour Computer .....................5
3. UPS Operation
3.1 Switching on the UPS..................................................................6
3.2 When the Power Fails..................................................................6
3.3 Whenthe Power Returns .............................................................7
3.4 FrontPanel Indicators..................................................................7
4. CheckUPS Software Suite
4.1 Installingthe CheckUPS II®Software ..........................................8
5. Optional Features
5.1 External Battery Options.............................................................. 9
5.2 Best Relay (AS400®0Card Installation andOperation .................10
5.3 BestLink SNMP/WEB CardInstallation andOperation .................11
6. Maintenance and Warranty
6.1 Storage ........................................................................................12
6.2 Maintenanceand Cleaning ...........................................................12
6.3 Troubleshooting............................................................................13
6.4 ModelSpecifications....................................................................16
6.5 Warranty......................................................................................19
6.6 ServiceInstruction and ServiceLocations ....................................21

BestPower 610UPS-GeneralInformation
1.2 Notice to UPS Owners
ii
Thankyou for choosing a Best Power product,your answerin
power protection. Over many years Best Power has built a
reputationfordesigning andmanufacturingtop quality,reliable
powerproducts. Your BestPower unitis designed to provide
trouble-freeoperationina normal commercial environment.
We encourage you to read this manual carefully in order to get
fullbenefit fromthe features includedin yourBest Power product.
Please see the last page of this manual for online warranty
registration. Or you may complete the Warranty registration
card and return it to us. This will enable us to ensure you get
immediate service for your system both in the warranty period
and beyond.
Check your unit for damage that may not be apparent by the
outsideappearance ofthe package. Incase ofdamage, notify the
deliveringcarrier at onceregardlessof theexternalcondition of
the boxes. After your claim has been established with the carrier,
damagedmerchandisemay bereturnedfor repair (seePage19
forReturn Policy).
Do not destroy packing material or boxes until the carrier's
agent has examined them. Save all packaging materials in
case reshipment of the UPS is required. Any damage
sustained in transit when shipped from the user, especially
in an incorrect container, will not be covered under
warranty.
WARNING!
This unit has an internal battery
and is capable of generating
dangerous voltages. Do not open
the unit by removing the outer
case. Please read the SAFETY
WARNINGS on pages iv and v.

BestPower 610UPS-GeneralInformation
iii
1.3 Preface
Best Power makes no warranty of any kind with regard to this document, including, but not limited to,
theimplied warranties of merchantability and fitness for a particularpurpose. BestPower shallnot be
liablefor errors containedherein orforincidental orconsequential damages inconnection with the
furnishing,performance, or useof this material.
Thisdocument containsproprietary information whichis protectedby copyright. Allrights arereserved.
Nopart of thisdocument may bephotographed, reproducedortranslated toanotherlanguage withoutthe
priorwritten consentof Best Power.
This manual contains technical information about the 700VA, 1.0kVA, 1.5kVA, 2.0kVA and 3.0kVA Best
Power610 family ofuninterruptible power systems.
Also available in the 610 family with single phase inputs are the 6.0kVA and 10kVA. The technical
informationfor theseproducts is detailedin aseparate manual.
The family is further enhanced by units with a three phase input and single phase output at 7.5kVA,
10kVA, 15kVA and 20kVA. Again, technical information on these products is detailed in a separate
manual.

BestPower 610UPS-GeneralInformation
1.4 Safety Notices and Warnings
Important! Please read this before installing your UPS.
Warnings,Cautions andNotes appear throughoutthis manual.Please familiarize yourselfwith themas
they are essential for your safety and will enable you to maximize longevity of your UPS.
WARNING
Denotesa procedureor practice,which, if not performed correctlyor adheredto, mayresult in
personal injury . Do not proceed beyond a Warning sign until the indicated conditions are fully
understood and met.
CAUTION
Denotesa procedureor practice,which, if not performed correctlyor adheredto, mayresult in
damage to equipment . Do not proceed beyond a Caution sign until the indicated conditions
are fully understood and met.
Note
Denotesan essential procedureor practice.
iv
Safety Warnings
1. Do not use the unit for other than its intended use.
2. If the UPS is connected to a live AC supply, AC is ALWAYS present at the UPS
receptacles. The front panel switches do not control the delivery
of power to the output receptacles. The ON switch can apply AC to the output receptacles
from the batteries without a live AC supply. To remove AC from the output receptacles,
disconnect the input cord and press the STANDBY switch.
3. Hazardous voltage can be present at the unit’s output any time AC input power or
DCbattery voltage isapplied. Toavoid possiblepersonal injury orequipment damage andto
make certain there is no output voltage, turn the unit off, unplug the unit or disconnect AC
input, and disconnect all DC sources.
4. The installation and use of this product must comply with all national, federal, state, municipal,
or local codes that apply.
5. To reduce the risk of fire or electric shock, install the unit in a temperature-controlled indoor
area free of dust, lint and conductive contaminants. Do not place the unit near liquids or in an
excessivelyhumidenvironment.
6. To reduce the risk of overheating, do not block the unit’s ventilation panels. Do not expose the
unit to direct sunlight or other heat sources.
7. Do not allow liquids or foreign objects to enter the unit.
8. Theunit does notcontain anyuser-serviceableparts. Thebatteries are notuser replaceable.
The user must not open the unit.
(ON) and or (STANDBY)

BestPower 610UPS-GeneralInformation
1.4 Safety Notices and Warnings (cont.)
v
9. All servicing of this equipment, including battery replacement must be performed by qualified
servicepersonnel. Remove rings,watchesand otherjewelrybefore servicing theunit. Always
wearprotective clothing andeye protectionanduse insulatedtools when workingnear
batteries.
10. Before maintenance, repair or shipment, the unitmust becompletely switchedoff and
unplugged or disconnected from AC line, all DC sources must be disconnected, and all
connections must be removed. For units with no input plug, switch the unit off and disconnect
AC line input at the service panel.
11. Thesealed,lead-acid battery(ies)contained inthis unitmust bedisposed ofproperly
according to local regulations. The batteries contain toxic lead and battery acid that pose
environmentaland human healthhazards if notdisposed of properly. Donot dispose of
batteries in a fire; batteries could explode. For battery disposal assistance, call your local
BESTPoweroffice.
12. A battery can present a risk of electrical shock and high short circuit current. Keep
unauthorizedpersonnel away frombatteries.Only a qualifiedserviceperson familiarwith
battery systems should service the batteries.
13. Do not open or mutilate batteries. Released electrolyte or battery acid is harmful to the eyes
and skin and may be toxic. If acid is spilled on skin or in the eyes, flush with fresh water and
contact a physician immediately.
Plug-in Models Only:
14. The AC outlet which supplies power to the unit must be near the unit and must be easily
accessible. To de-energize the UPS in an emergency, press or and unplug the power
cord from the wall outlet. The power cord is intended as the disconnect. To reduce the risk of
electric shock, shut off and unplug the unit before making any connections to the UPS’
communicationport.
15. Refer topage32 for importantinformationregarding grounding (connectingtoearth), and the
UPSand protected equipmentleakage current.
Models without Input Plugs Only:
16. The UPS must be installed by a qualified service person. The service person must install AC
line input according to local and national codes and must be familiar with batteries and battery
installation.TheInstallation Manual thatcame withthe UPS containsdetailed informationfor
the service person who installs the UPS.
17. If a bypass switch is provided, the bypass switch must be installed according to instructions
in the Installation Manual that came with the UPS. Follow standard safety practices and
removeall power beforeinstalling thebypassswitch.
18. Before operating the bypass switch, the serviceperson mustperform thephase check
describedin theUPS Installation Manual.
19. DO NOT operate the bypassswitch whenthe UPSis runningfrom battery power.

BESTPOWER610-UPSInstallation
Electricalequipment isoften ratedin VA (volt-amps). This
represents the rated voltage times the rated current, i.e. 230 Volts
x 2 Amp = 460VA.
Checkyour equipment forthe manufacturer’s label.This label
shouldstate the equipment’sdesired operating voltage(V)and
current(A) drawn bythe equipment.Themanufacturer’s labelis
usuallyfound on theexternal rearorunderside ofthe equipment,
orin the handbookor operator’s manual.
Most computers and their related components are rated at "worst
case," with all of the expansion slots or bays fully loaded at low
line voltage, so your actual load is probably less than the load
indicatedby the manufacturer.
2.1 Introduction and Product Description
2.2 Sizing your Load
AnUninterruptible PowerSystem isdesigned to connect between your
utility supply wall outlet and your critical load. Its function is to
continually monitor the availability and quality of the electrical supply
andto recreatethe mains voltageto remainwithin
the UPS specifications, as detailed for each model.
YourBest Power 610is anadvanced true on-line
sine wave UPS with bypass line, using double
conversiontechnology.
The utility power enters the UPS, where it is
rectifiedto aDC voltage whichwill floatcharge the
battery as well as run the DC to AC inverter. The
invertergeneratesthe true sinewaveoutput,
recreating the utility supply voltage. A bypass path
isprovided through a transfer switch, in case the
UPSbecomesoverloadedoran inverter fault
occurs.
Because the UPS is an on-line design, conditioned
poweris provided continuouslytoyour load.During
an electrical power failure, the unit employs its
internalmaintenance-free battery tosupply continuous powerforas
longas the battery is capable. The UPS autonomy after a powerfailure
will depend on (a) the size of the UPS and the load of your equipment,
(b) the size of the battery used (either the standard internal battery or
external battery pack options), and (c) the state of the battery and
batterycharge when thepower failureoccurs.Batteries havea finite life
that can be affected by excessive use and/or high ambient
temperatures.Under normal operation,you shouldexpecta 3-5year
life from your UPS battery.
1

BESTPOWER610-UPSInstallation
2.3 Types of Loads
TheBest Power610 UPSis designedto powerall moderncomputer
equipment “loads.” The UPS output is specifically designed to work
withswitching power suppliesfound in today'smicroprocessor-
basedequipment.
LaserPrinters andyour UPS
Best Power does not recommend protecting laser printers with this
UPS.Laser printers havea heating cyclewhich provides adhesion
of the toner to the paper. This heating cycle draws large amounts of
electricalcurrent and willoverload your UPS.
If your printer is mission-critical and you want to protect it with a
UPS, the UPS must be sized to accommodate the high peak
currentsurge of theprinter.
2
2.4 UPS Locations
YourUPS should bein acontrolled environment. A controlled
environmentisone that isindoor,temperature-controlled and free
ofconductive orsemiconductive contaminants. The Best Power
610 is intended for indoor use only. There should be
adequateventilation and thelocation should befree of dustand
fumes. Do not install the unit next to open windows where
uncontrolledenvironmental conditions couldaffectthe unit. Do
not install the unit in any type of enclosure without first calling
BestPower TechnicalSupport. The unitmust have unrestricted
airflow.
CAUTION
The environmental
specifications
shown in Table 1
(right) show the
temperature and
humidity limits of
the UPS. Do not
exceed these limits.
2.5 Installation and Startup
If your UPS unit has an AC inlet plug, plug the unit into a wall
socket. Ifyou havea hardwiredunit, referto the separate
Installationand Wiring Instructionsshipped withhardwire units.
Table 1
ENVIRONMENTAL SPECIFICATIONS
Ambient Operating < 1500 m (4,900 feet) 0oC to 40oC (32oF to 104oF)
Temperature 1500 - 3000 m 0oC to 35oC (32oF to 95oF)
(4,900 - 9,800 feet)
Ambient Storage All Models: -15oC to 50oC(5oF to 122oF)
Humidity All Models: 0% to 95%, noncondensing
Altitude All Models: 3000 m (9,800 feet) max.

BESTPOWER610-UPSInstallation
3
To optimize the performance of your UPS, be sure the battery is
fully charged before using the UPS to support your critical load.
To recharge the battery, place the UPS close to a wall outlet and
connect the matching line cord to the UPS receptacle; then, plug
it into the wall socket. If hardwired, turn the breaker on at the
servicepanel supplying powerto theUPS.
Whenpower is supplied to the UPS (without operating any front
panel switches), the UPS will go through a short test sequence,
and the cooling fan will start.
On the front panel, the line indicator and the bypass
indicator will illuminate. At this time there is power
available at the output sockets.
Note: The battery backup feature of the UPS is not
available in this mode. See section 3.1 Switching on the UPS” to
enablethe batterybackup mode.
2.6 Recharging the UPS Battery
Inthis mode, (andnormalUPS operatingmode)recharging
occurs automatically and will take 10 hours if the batteries are
completelydischarged. AsUPS units arenormally deliveredwith
chargedbatteries, providing theUPS hasnotbeen instorage for
a long time, it will not take long for the battery to reach full
capacity.
CAUTION
(ON) and or (STANDBY)
IN ALL CONDITIONS, if the UPS
is connected to a live supply, AC
POWER IS PRESENT AT THE
UPS OUTPUT TERMINALS OR
RECEPTACLES. The front
panel
switches do NOT control the
delivery of power to the output
receptacles.