6
SOLA Power Never Stops
Troubleshooting
If you have a question or problem, the troubleshooting table may help. (See Table 3.) If you need
assistance, phone SOLA Service or your local SOLA Customer Service office. Please have the
model number and serial number (located on the rear of the unit) available.
If the unit must be returned, SOLA will give you a Return Authorization (RA) number. Phone
SOLA for an RA number before returning the unit for any reason.
Problem Possible Reasons What To Do
Green OPERATING LED blinks,
Red FAULT LED off,
One beep every five seconds.
(Battery Operation)
1. Utility power outage.
2. Loose plug.
3. Tripped circuit breaker.
4. Power cord failure.
1. Prepare protected equipment for
powering down, and wait for power
to return.
2. Make sure the power cord is
connected.
3. Reset the circuit breaker.
4. Phone SOLA’s Customer Service.
Green OPERATING LED blinks,
Red FAULT LED off,
Two beeps every five seconds.
(Low-battery Operation)
Very low battery voltage. Plug the unit into a working wall outlet
for at least 8 hours to allow the batteries
to charge. If the batteries do not
recharge, the SOLA 305 will not operate
on battery power, or it will beep twice
every five seconds immediately. In this
case, phone SOLA’s Customer Service.
Green OPERATING LED on,
Red FAULT LED blinks,
Three beeps every five seconds.
(Replace Battery)
Green OPERATING LED off,
Red FAULT LED on,
Continuous beep.
(Malfunction)
Green OPERATING LED on,
Red FAULT LED blinks,
One beep every half-second.
(Overloaded Operation)
Unit has failed the battery
test.
1. Output short circuit.
2. Input voltage is out of
range when unit is
turned on.
3. UPS fault.
The power required by the
equipment is too high.
Turn the unit off and then on to reset the
“Replace Battery” alarm and LEDs.
1. Turn off or unplug load equipment.
2. Turn unit off until acceptable input
voltage is restored.
3. Phone SOLA’s Customer Service.
1. Remove load equipment.
2. Reduce load level until the beeping
stops.
Table 3: Troubleshooting
