Bestcare BestMove STA400 User manual

BestMove®
STANDING TRANSFER AID
Model: STA400 / STA450
Ensure the product has been assembled according to the instructions in this
manual. All operators should read and understand the instructions for safe and
proper operation of the lift.
STA400
STA450

1
Thank you for choosing Bestcare!
Date of Manufacture
The manufacturing date can be found on the serial
number label that is located at the top of the mast.
The YY in the serial number is the manufacture
year, and the MM is the manufacture month.
BestMove® STA400
Max. Load: 400lb (182kg)
S/N: STA400YYMM1XXX
2920 Pacific Dr,
Norcross, GA 30071
1-678-679-6690
Mass of Lift: 60lb (27kg)
To better serve you, please record the following information for
future use:
Supplier Name: ___________________________________________
Supplier Telephone: ________________________________________
Product Serial Number: _____________________________________
Date of Purchase: _________________________________________

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2
Product Description
Intended Use
The BestMove® STA400 and STA450 allow patients up to
400lbs and 450lbs, respectively, to be transferred safely with
minimal physical effort provided by the operator. Transferring
functions of all types are quick and require minimal caregiver
assistance. Each unit is equipped with a crossbar where users
can grasp and pull themselves up into a standing position using
their own strength. The caregiver then ips the padded seats
back into place to form a secure and comfortable seat for the
user to sit on for the remainder of the transfer. The STA450 has
a opening base to work with wide range of wheelchairs and
furnitures.
The STA400 and STA450 are intended to be used with patients
who are immobile, but have enough leg strength to stand
themselves up. The STA400 and STA450 are intended to be
used for transfers of the patient between bed, chair, wheelchair,
and the commode. The STA400 and STA450 are intended to
be operated by at least one caregiver, who will perform the
transfer. Transfers should always be done on a at, dry surface
and are not intended to be used in high humidity environments
for extended amounts of time.

3
DEFINITIONS & SYMBOLS
In this manual, the user refers to the patient or resident and may be used
interchangeably at different times. Caregiver refers to the operator or person
who is assisting with the transfer.
Symbols used in this manual and on the product and their meanings:
Warning! Failure to heed this warning may
result in damage to the product or serious
injury to the operator and/or user.
Do Not Bleach. No bleach product may be
used. The garment is not colorfast or
structurally able to withstand any bleach.
Important instructions follow. Read and
understand the instructions in the manual
before using the product.
Do Not Dryclean. Garment may not be
commercially drycleaned.
Type BF applied part. Refer to the part of
the medical device which come into
physical contact with the patient in order
for the device to carry out its intended
Do Not Iron. Item may not be smooted or
finished with an iron.
Class II symbol. To identify equipment is
designed that a connection to electrical
earth (ground) is not required.
Tumble Dry, Normal, Low Heat. A machine
dryer may be regularly used at a maximum
of Low Heat setting.
Note! Important information concerning
the product and/or its correct and proper
usage follows.
Do Not Dry. A machine dryer may not be
used.
Advise the operator to consult the
accompanying documents before use.
Machine Wash, Hot. Initial water
temperature should not exceed 82°C or
180°F.
Right side up Do Not Wash
Fragile, handle with care Keep dry
Carton storage temperature limit of -25°C
to 70°C Carton storage humidity limit of 0% to 90%
European Conformity mark, The product
conforms to European Medical Directive
93/42/EEC and meets applicable health,
safety and environmental requirements.
Handle with care

4
Safety Instructions
A BestMove® will provide years of service if it is properly maintained
as any mechanical equipment requires. Please pay careful attention to
the following important information regarding the care, maintenance,
and operation of the patient lift. Carefully read these instructions
before assembling the lift, or attempting to lift a user with the device.
• Inspect the lift for any loose nuts or worn parts before use.
• Before attempting to lift any patient, please practice operating the
lift and explain the lift procedures to the patient
• Please provide special assistance under the caretakers’ discretion.
(i.e. patients who are comatose, spastic, agitated, or otherwise
severely handicapped.)
• The patient lift should be used solely for transferring a user/patient
from one utility (beds, chairs, toilets, etc.) to another. The patient lift
should not be used for transporting or moving any patient from one
location to another location.
• During lifting or lowering, whenever possible, always keep the base
of the lift in the widest position.
• The base of the lift should be closed before moving the lift.
• Do not roll casters over any object while the user/patient is in the
sling.
• Must lock casters during loading or unloading the patient onto or off
the lift.
• Never leave the user/patient unattended.
Service personnel may contact Bestcare for any information,
instructions, or certain parts for servicing purpose.

WARNING!
5
• NO modication of this equipment is allowed. It is unsafe to modify the
equipment from its original state. This product is deemed safe to use with
only the original parts as delivered. Unauthorized use of any modied
equipment may result in serious injury or death.
• DO NOT replace any components of the lift without consulting with
Bestcare and must follow proper instruction from Bestcare when replacing
any components.
• DO NOT service any parts of the lift while in use with a patient.
• It is NOT safe to load the equipment more than the indicated maximum safe
working load.
• IF any accessories with lower load capacity than the equipment itself is used,
DO NOT load the equipment more than the lowest maximum safe
working load.
• This equipment DOES NOT consist of any materials or ingredients to
which patients are exposed, that may cause bodily harm or injury.
• Prolonged exposure or physical contact with any part of the equipment WILL
NOT cause skin irritation, allergic reaction, etc.
• Using accessories, detachable parts, or materials not described in the
instruction manual MAY RESULT IN SERIOUS INJURIES.
• Keep the equipment away from children and pets when in use. IT MAY
CAUSE SERIOUS INJURY OR DEATH.
• Keep the equipment away from any pests or pest infested area. Diseases
transferred from pests to the equipment MAY CAUSE SERIOUS ILLNESS
to patients upon contact.
• If the lift is exposed to the sun for long periods of time, be CAUTIOUS as the
surface of the lift may be hot.
• There are no risk if the lift is exposed to reasonably foreseeable
environmental conditions
• DO NOT use the lift on an inclined surface that is greater than 5°.
• CAUTION! The black plastic bolt caps can fall off the bolt, and they are a
choking hazard. If the cap will not stay on the bolt, replace it immediately.

6
FEATURES & OVERVIEW
i• Prior to assembly, unpack and inspect all parts from the shipping carton.
Contact you dealer immediately if any parts are damaged or missing.
• Easy tools are provided to assist with initial set up. To ensure maximum
safety, product should not be put into use until all connections are tightened
using standard tools.
* STA450 model shown
UNLESS OTHERWISE SPECIFIED:
SHEET: SCALE:
PART NUMBER:
DESCRIPTION:
DATE: DRAWN BY:
MATERIAL:
FINISH:
2920 PACIFIC DRIVE
NORCROSS, GA 30071
PROPRIETARY AND CONFIDENTIAL
THE INFORMATION CONTAINED IN THIS
DRAWING IS THE SOLE PROPERTY OF
BESTCARE LLC. ANY REPRODUCTION IN PART
OR AS A WHOLE WITHOUT THE WRITTEN
PERMISSION OF BESTCARE LLC IS PROHIBITED.
9/8/2017
1 of 1
DaTong Wrench
ALL DIMENSIONS IN MM
1-6
6-30
30-120
120-400
0.1
0.2
0.3
0.5
Easy Tools
45 lb 11 lb
(18.2 kg) (5 kg)
30 lb
(13.6 kg)
4 lb Each 3 lb 1.1 lb Each
(1.82 kg) Each (1.4 kg) (0.5 kg) Each
11 lb 2.2 lb Each
(3.6 kg) (1 kg) Each
10
4
Rear Casters
8
Mast
1a **Base (STA450) Front Casters
6Kneepad Crossbeam
9
Right Arm
2Handle Bars
**Base (STA400) 5Seat Pad
Left Arm3 7 Kneepad
1b
** Heaviest detachable part
3
10
5
7
4
2
2
1
6
8
9

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SPECIFICATIONS & OPTIONS
* Bestcare is committed to continuous improvements of our products therefore the
specication, dimensions, and features listed above are for guidance only and are
subject to change without prior notice.
C
B
A
H
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F
D
G
E
Dimensions & Specifications
Model
STA400
STA450
Safe Working Load
400 lb
182 kg
450 lb
205 kg
ABase Length
29.7"
754 mm
35.0"
902 mm
BBase Ext. Width - Closed
16.2"
410 mm
26.5"
674 mm
CBase Int. Width - Opened N.A.
31.8"
808.3 mm
DLift Overall Height
43.3"
1099 mm
43.3"
1099 mm
EFront Caster Height
4.7"
119 mm
4.7"
119 mm
FSeat Pad Height
33.9”
861 mm
33.9”
861 mm
G
Knee Pad Height from
Footplate
18.1”
459 mm
18.1”
459 mm
H
Base Opened Turning
Diameter
N/A
46.1”
1170 mm
Base Closed Turning
Diameter
37.2”
944 mm
43.4”
1103 mm
STA400 STA450
Lift Weight Unloaded (lb) 69.6 84.6
Lift Weight Unloaded (kg) 31.6 38.5
Standard Features
1
Seat Pads
2
4" Rear Caster with Brake
3
3" Front Caster
4
Knee Pads / Shin Guards
Optional Features
5
BestTransfer Raising Belt
6
Seat Locks
7
Short Mast

Installation
Step 1: Assemble the top section by connect the two handle bars
with the left and right arms. Align the holes on each ends of handle
bar with the holes on the arm, and secure the handle bars to the
arms using screws as follows.
Step 2: Connect the two mast to the left and right arms, align the
holes, and secure the masts using carriage bolts, split washers,
washers and cap nuts as follows.
8
1
2

9
Step 3: Insert the assembled part from step 2 into the base, align the
holes, and secure the masts to the base using carriage bolts, washers, split
washers, and cap nuts as follows.
Step 4: Insert the two kneepads into the kneepad crossbeam, and secure
the kneepad with hex bolts, split washers, washers. Cover the bolt head with
plastic cover
Step 5: Insert the kneepad crossbeam to the mast. Align the square holes on
the kneepad crossbeam with the holes on the mast, and secure the kneepad
to the main assembly using carriage bolts, split washer, washer and cap nuts.
3
4
5

10
Operating Instructions
Double check all assemblies for tightness and read operating
instructions carefully prior to use.
PREPARATION BEFORE LIFTING
• Verify the opening and closing of the seat pads functions properly
• Check to make sure the base opening and caster brakes are functional
Do not attempt to transfer a patient without prior approval of the person’s nurse.
Also, do not transfer without having studied the instructions and performed
several practices in operating the product. Together (with the patients doctor,
nurse, or medical attendant) select a sling that is both practical and comfortable.
The sling selected should be one that serves the needs of the patient, while
providing the patient with optimal safety. Never interfere with the lift, unless
instructed by the attendant. Have a doctor, nurse, or medical attendant
(experienced in the use of the BestMove®) present during the rst few times the
lift is used to transfer a new user.
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For optimum performance the lift should be transported and stored in
following condition range:
• -25°C to +5°C (-13°F to 41°F), and
• +5°C to +35°C (41°F to 95°F) at a non-condensing relative humidity 0% to 90%
• +35°C to +70°C at a water vapor pressure up to 5 kPa
For optimum performance the lift should be operated in following condition
range:
• at a temperature range of +5°C to +40°C (+41°F to +104°F)
• at a non-condensing relative humidity range of 15 % to 90 %, but not requiring a
water vapor partial pressure greater than 5 kPa
• 70 kPa to 106 kPa atmospheric pressure
The lift will not have any potential electromagnetic or other interference with
other devices.

11
Transferring Patient
1. Have the patient positioned sitting at the edge of the surface
2. Make sure the seat pads are in folded up position, and move the StandAid lift in front
of the patient.
3. Have the patient move their feet onto the foot plate platform and knees/shins are in
contact with the two knee pads.
The Bestmove 450 allows access around wider obstacles such as recliners. The
base of the BestMove 450 opens by stepping on the foot pedal.
4. Lock the casters before loading the person onto the lift.
5. Have the patient grasp the cross bar closest to them and using their own strength
pull themselves up into a standing position on the footplate platform. If the patient
needs assistance pulling themselves up. Use a BestTransfer Raising Belt.
6. Lower both of the seat pads to the folded down position.
7. Have the patient lower themselves to a sitting position on the seat pads. If
BestTransfer Raising Belt is being used. Use the Raising Belt to assist the patient in
lowering the patient.
8. Make sure the patient is rmly sitting in the StandAid
9. Unlock the casters to begin transfer the patient.
10. To unload the patient, follow above instruction backwards.
Folded Down Position
Folded Up Position
Folded Up Position

12
BestTransfer Raising Belt
If the patient is pregnant or has skin conditions, con-
sult with a doctor before use.
ALWAYS check that the weight capacity is suitable
for the patient
Type BF applied parts
Sliding Section
Grip
Hooking Loops
1. Insert the sliding section behind the
patient’s back, and position it near the
patient’s lower back.
2. Ensure the grip part on the sliding
section is in contact with the patient.
3. Hook one of the hooking loops to the
hook on the arm.
4. Pull on the other hooking loop to assist
the patient to stand up.
5. Once the patient is seated on the seat
pad, hook the other hooking loop onto
the hook on the arm for safety.
6. Reverse above step to lower the patient.
Hooks
Cleaning of the lift
• Solvents or strong liquids or abrasive cleaning products will damage the
surfaces of the lift.
• Use pH-neutral detergents only.
• Remove the battery from the controller
• Clean lift surfaces with a damp cloth using pH-neutral detergent.
• Remove debris and hair from the casters and make sure the casters can
spin and swivel freely.

13
Maintenance & Inspection
• The Bestcare Lift requires a minimum of service to keep it in proper working order and to
assure safe operation. It is important that certain basic checks be performed periodically
by the operator of the lift or by a qualied bio-med or maintenance staff.
• The manufacturer recommends that the following components and operating points
be scheduled for periodic inspection at intervals not greater than 6 months (≤ 6). The
manufacturer also recommends visual inspection prior to use for the additional points
below (V). The periodic inspection interval and the visual inspection points are listed
below.
• Note – Bestcare assumes that the assembly instructions were performed properly and
by a qualied individual. Bestcare also assumes that the operator of the lift has been
properly trained, reviewed all the training material and knows how to operate the lift.
• With proper use and care, the expected lifetime of the lift is 10 years or 20,000 cycles.
• The expected lifetime of the electrical components are 3 years.
• Contact Bestcare for any recycling information
Maintenance &Inspection
The Bestcare Lift requires a minimum of service to keep it in proper working order and to assure safe operation. It
is important that certain basic checks be performed periodically by the operator of the lift or by a qualified bio-med
or maintenance staff.
The manufacturer recommends that the following components and operating points be scheduled for periodic
inspection at intervals not greater than 6 months (≤ 6). The manufactureralso recommends visual inspection prior
to use for the additional points below (V). The periodic inspection interval and the visual inspection points are
listed below.
Note – Bestcare assumes that the assembly instructions were performed properly and by a qualified individual.
Bestcare also assumes that the operator of the lift has been properly trained, reviewed all the training material and
knows how to operate the lift.
V upon use ≤ 6
months
Boom and Spreader Bar
Check connections between boom and spreader bar for proper connection with pin
& key ring (for Patient Lifts)
X
X
Check connection between boom and mast for improper connection, looseness, or wear
X
Check spreader bar hook bolts for looseness or damage (for Patient Lifts)
X
X
Key rings are present on spreader bar hooks (on patient lifts) and on boom hooks
(on stand assist lifts)
X X
Mast
Check mast for bending or deflection
X
Base and Foot Pedal
Check all nuts and bolts for looseness
X
Check all casters and axle bolts for tightness
X
Check all casters for rotation and locking/unlocking (rear only)
X
Apply multi-purpose grease to bearings if needed
X
Check all weld joints for rust and cracks
X
Actuator and Control Box
Confirm control box is securely affixed to the mast, and battery pack is secured in control
box
X
Confirm actuator is secured between the boom and the mast with the pins and key
rings
X
X
Confirm manual emergency lowering mechanism on actuator operates properly
X
Confirm red button on control box shuts off all power when pressed
X
Confirm all cables at the bottom of the control box are properly connected
X
Sling
Inspect the body of the sling and all loops or connectors that could attach to the
spreader bar for signs of wear, damage, or fraying
X
X
Lift Cleaning As
needed
As
needed

14
Bestcare LLC offers a limited warranty on all patient lifts, slings and accessories
to be free of defects in workmanship and product performance. This warranty is
extended only to the original purchaser/user and is therefore non transferable. Any
warranty claims must be submitted through an authorized dealer or distributor that
sold the original product with proper proof of sale and serial number supplied. Prior
authorization from Bestcare LLC is required for any warranty replacement and we
reserve the right to replace parts and or accessories in lieu of sending complete
new patient lifts. Dealers and distributors will be billed for any advance warranty
replacement items shipped and credited at 100% only when the defective items have
been returned to Bestcare LLC and proven defective. Product returned without a
Bestcare LLC return authorization will be refused. Returns received 30 days after the
issuance of a return authorization will also be refused as the authorization will have
expired. The nal disposition of warranty claims will be subject to our inspection of
the returned items. Bestcare LLC has the right to determine valid claims based on
the individual circumstances of each claim. Warranty claims will be denied should
evidence of the following be determined:
• Misuse of product , modication of product or failure to maintain as per the
owner’s manual
• Serial number removed or defaced
• Normal wear and tear
Bestcare LLC warrants the following products and components for the time period
specied:
• Lift frames and spreader bar: 3 years
• Actuator: 2 years
• Parts including casters, control box, PCB, pendant, charger: 2 years
• Batteries: 1 year
• Weigh Scale: 2 years
• Spryte stand aid all components: 2 years
• Hydraulic pumps: 1 year
• Reusable slings: 6 months
Bestcare LLC Single Patient Slings are designed for limited use with one patient
and may not be washed. Bestcare will replace any disposable slings found to have a
manufacturing defect. Normal wear and tear will not be covered under warranty.
WARRANTY POLICY

Bestcare LLC
2920 Pacic Drive
Norcross, GA 30071
Ver 2021.09 www.bestcarellc.com | © 2021 Bestcare LLC