BH ATOM X User manual

ES
MANUAL ATOM X
EN
ATOM X MANUAL
FR
MANUEL ATOM X
DE
HANDBUCH ATOM X
IT
MANUALE ATOM X
ATOMX USER MANUAL 2019

EN
ATOM USER MANUAL
31
INTRODUCTION 32
SAFETY INFORMATION 33
OVERVIEW OF THE PEDAL-ASSIST BIKE 35
PEDAL ASSISTANCE SYSTEM OPERATION 36
Components of the Pedal Assistance System 36
The Pedal Assistance System 37
Assistance Modes of the Pedal Assistance System 37
Range of the Pedal Assistance System 37
Starting Pedalling 38
DISPLAY PANEL 38
Overview of the Display Panel 38
Display Panel Operation 38
BATTERY AND CHARGER 47
Technology 47
Smart Key Bracelet
Energy Saving Modes
48
49
Suitable Charging Environments 50
Unsuitable Charging and Discharging Environments and Solutions 50
Battery Charging Process 50
Checking the Charge Level of the Battery 51
MOTOR 52
WARRANTY PROGRAMME 52
Warranty 52
Exceptions 52
Liability 52
CLEANING, MAINTENANCE AND STORAGE 53
Battery Care 53
Motor Maintenance 53
Storage 53
Prolonged Storage 53
TECHNICAL SPECIFICATIONS 53
Motor 53
Battery 53
Central Display Panel 53
FAQ
LIST OF ERRORS
54
55
1
2
4
5
7
16
21
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INTRODUCTION
Congratulations on your purchase of this BH ATOMX. Enjoy your BH bike!
For over a century, BH has been synonymous with bicycles, cycling, sportsmanship and the will to improve.
Manychildrenhavegiventheirrst,hesitantturnsofthepedalswithBHandmanylegendarycyclistsbuilt
their reputations on our bicycles. The industrial activity of BH (Beistegui Hermanos) began in 1909, in the arms
manufacturing town of Eibar (Guipúzcoa, Spain) thanks to the talent and entrepreneurial spirit of three brothers:
Cosme, Domingo and Juan Beistegui Albistegui. The company, which initially manufactured weapons, took
a radical change of direction after the First World War and set out to provide a fast, comfortable and affordable
means of transport for the residents of Eibar. The result was some very lightweight, agile and reliable bicycles.
This was the birth of one of the current cycling icons and one of the strongest and most successful brands.
From that point onwards, thanks to technological advances and its commitment to sport, BH has brought
sporting triumphs and numerous innovations to the world of cycling.
This manual is designed to help you with the functions and maintenance of your BH ATOM X pedal-assist bicycle.
FAILURE TO OBSERVE THE WARNINGS INCLUDED IN THIS MANUAL MAY LEAD TO SERIOUS INJURY
OR DEATH.
Especially important information in this manual is highlighted by the following notations:
WARNING
WARNING indicates a dangerous situation which, if not avoided, could lead to
a fatal accident or serious injury. Follow the safety instructions that follow this
symbol to avoid any injuries or fatal accidents.
ATTENTION ATTENTION indicates special precautions that should be taken to prevent the
vehicle and other property from being damaged.
NOTE NOTE provides essential information to facilitate or explain the procedures.
*Theproductandspecicationsaresubjecttochangewithoutnotice.
SEE THE LOCAL HIGHWAY CODE AND ROAD SAFETY REGULATIONS BEFORE OPERATING THIS
PEDAL-ASSIST BICYCLE.
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1. SAFETY INFORMATION
1.1 RIDING
• Do not pedal or move the bicycle while the battery charger is connected. If you do, it may cause the power
cable to become entangled in the pedals, which may damage the battery charger, the power cable and/or
the charging port.
• Do not ride the bicycle if there is a fault with the battery or any component of the pedal assistance system.
Otherwise you may lose control and suffer serious injury.
• Do not start moving with one foot on a pedal and the other on the ground and then start riding the bicycle
when you have reached a certain speed. Otherwise you may lose control and suffer serious injury.
You should only start moving when you are properly seated on the bicycle seat.
• Do not activate the throttle function if the back wheel is not touching the ground. Otherwise, the wheel will
rotate in the air at high speed and may cause injury.
• Be sure to check the remaining battery capacity before riding at night. The light powered by the battery
pack will go off soon after the remaining battery capacity decreases to the point where riding with assisted
power is no longer possible. Riding without a light may increase the risk of injury.
• Do not modify or remove any parts of the pedal assistance system. Do not install non-original parts or
accessories. If you do, they may damage the product, cause a fault or increase the risk of being injured.
• When you stop, make sure that you apply the front and rear brakes and keep your feet on the ground.
Leaving one foot on a pedal when stationary could accidentally activate the assisted power function,
which could cause you to lose control and suffer serious injury.
1.2 CHARGER
• Never use this battery charger to charge other electrical devices.
• Do not use any other charger or charging method to recharge the batteries of the electric bicycle.
Usinganyotherchargermayleadtoare,explosionordamagetothebatteries.
• This battery charger may be used by children aged 8 or over and by persons with physical, sensory
or mental impairments, or who lack the necessary experience and knowledge, provided that they are
supervised and instructed on how to use the battery charger safely and they understand the dangers
involved. Do not allow children to play with the battery charger. Cleaning and maintenance should not
be performed by unsupervised children.
• Although the battery charger is water resistant, do not allow it to be submerged in water or other liquids.
Furthermore, never use the battery charger if the terminals are wet.
• Never touch the charger's power plug, charging port or contacts with wet hands. You may suffer an
electric shock.
• Do not touch the charger's contacts with metal objects. Do not allow any foreign matter to enter, it may
causeshortcircuitsinthecontacts,whichmaycauseelectricshock,areordamagetothebatterycharger.
• Regularly clean any dust off the power plug. Moisture or other problems could reduce the effectiveness of
theinsulationandcauseare.
• Neverdismantleormodifythebatterycharger.Youmaycauseareorsufferanelectricshock.
• Do not use multi-socket adaptors or extension cables. Using a multi-socket adaptor or similar may exceed
theratedcurrentandcauseare.
• Do not use with the cable tied up or coiled and do not store with the cable coiled around the body of the
maincharger.Ifthecableisdamageditmaycauseareoryoumaysufferanelectricshock.
• Firmly insert the power plug and charging plug in the socket. If the power plug and charging plug are not
fullyinserted,thismaycauseareduetoanelectricdischargeoroverheating.
• Donotusethebatterychargerneartoammablematerialsorgases.
Thismaycauseareorexplosion.
• Never cover the battery charger or place objects on it while it is charging.This may lead to internal
overheatingandcauseare.
• Donotdropthebatterychargerorexposeittostrongimpacts.Otherwise,itmaycauseareorelectricshock.
• If the power cable is damaged, stop using the battery charger and take it to an authorised dealer.
• Handle the power cable with care. Plugging in the battery charger indoors while the bicycle is outdoors
may lead to the power cable being caught on or damaged by doors or windows.
• Do not pass the wheels of the bicycle over the power cable or plug.
Otherwise you may damage the power cable or port.
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1.3 BATTERY
• Keep the battery and battery charger out of the reach of children.
• Do not touch the battery or battery charger during charging. As the battery pack and battery charger reach
temperaturesof40–70°Cduringcharging,touchingthemmayleadtorstdegreeburns.
• Ifthebatterycaseisdamaged,crackedoryounoticeunusualsmells,donotuseit.Theleakageofuid
from the battery may cause serious injury.
• Do not short the contacts of the battery's charging port. If you do, it may cause the battery to heat up or
catchre,causingseriousinjuryordamagetoproperty.
• Donotdismantleormodifythebattery.Ifyoudo,itmaycausethebatterytoheatuporcatchre,causing
serious injury or damage to property.
• Donotdropthebatteryorsubjectittoimpacts.Ifyoudo,itmaycausethebatterytoheatuporcatchre,
causing serious injury or damage to property.
• Donotdisposeofthebatteryinareorexposeittoheatsources.Otherwise,thismaycauseareor
explosion, resulting in serious injury or damage to property.
1.4 BLUETOOTH (ONLY COMPATIBLE MODELS)
• Do not use the wireless Bluetooth function in areas such as hospitals or medical institutions where it is
forbidden to use electronic or wireless equipment. Otherwise, this may affect the medical equipment and
cause an accident.
• When using the wireless Bluetooth function, keep the screen at a safe distance from any pacemakers in
use. Otherwise, the radio waves may interfere with the operation of the pacemaker.
• Do not use the wireless Bluetooth function near to automatically controlled equipment, such as automatic
doors,realarms,etc.Otherwise,theradiowavesmayinterferewiththeequipmentandcauseanaccident
due to a malfunction or unintended operation.
1.5 DISPOSAL
• The drive unit, battery, charger, display panel, torque sensor and accessories and packaging must be
disposed of and recycled in an environmentally friendly way.
• Do not dispose of the bicycle or its components together with household waste.
• For EU countries:
Pursuant to Directive 2012/19/EU and Directive 2006/66/EC, electrical devices/tools that can no longer
be used and defective or used battery packs/batteries must be disposed of and recycled separately and
in an environmentally friendly way. Hand over any batteries that can no longer be used to an authorised
bicycle supplier.
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2. OVERVIEW OF THE PEDAL-ASSIST BIKE
Motor
Torque sensor Ion Lithium
battery
EMOTION Display Panel
Brose S Central Motor
4

Rear Motor System AWD SystemCentral Motor System
EVO AWD
D
D
A
A
A
D
B
E
C
C
C
A
E
A
D
C
E
ATOMX B
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ATOM
EVO/NITRO
BB
E
3. PEDAL ASSISTANCE SYSTEM OPERATION
3.1 Components of the Pedal Assistance System
The BH EMOTION pedal assistance system consists of the following components:
A.Amotor,whichdrivesthebicycle.Thelocationofthemotoridentiesthetypeofsystemused
a. Central Motor System. Motor located on the bottom bracket axle.
b. Rear Motor System. Motor located on the rear hub.
c. AWD System (All Wheel Drive System). Two motors located on the front and rear hubs.
B. A display panel which, among other things, allows you to select the assistance mode.
C. A battery that powers the operation of the motor and can be located in different places.
D. A torque sensor that reads the force applied on the pedal by the user.
E. A control system that acts as the brain of the system, receiving and sending signals to the
other components.
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3.2 The Pedal Assistance System
The pedal assistance system is designed to provide the optimal amount of assisted power.
It provides assistance within a standard range, based on factors such as the pedalling force, the speed of the
bicycle and the drivetrain. The system does not provide assistance in the following situations:
- If the display panel is switched off.
- When travelling at 25 km/h or faster.
- If you are not pedalling and the throttle function is released at 6 km/h.
- If there is no remaining battery life.
- If the assistance mode selected is 0% assistance.
3.3 Assistance Modes of the Pedal Assistance System
There are multiple power assistance modes available.
Select the 100% AUTO power mode (or BOOST), the 70% mode (or SPORT), the 50% mode (or ECO+), the
30% mode (or ECO) or the 0% mode (or NO ASSIST), depending on what best suits your cycling conditions.
Seethe“DISPLAYPANEL”sectiontondouthowtoswitchbetweenassistancemodes.
AUTO Use when you want to obtain gradual power.
100% or BOOST Use when you want to get maximum power from the system.
70% or SPORT Usewhenclimbingdifcultterrains.
50% or ECO + Use when you want a more comfortable ride, e.g. when climbing a steep hill.
30% or ECO Use when you want to travel as far as possible.
0% or NO ASSIST Use when you want to travel without assisted power. You can continue to use the other
functions of the display panel.
3.4 Range of the Pedal Assistance System
The range of the system will vary, depending on the following riding conditions, among others:
• Frequent starts and stops.
• Gear ratio of the drivetrain.
• Numerous steep slopes.
• Poor road conditions.
• Transporting heavy loads.
• Cycling into a strong headwind.
• Low ambient temperature.
• Deteriorated battery.
• When using the light (only applicable to models equipped with battery-powered lights).
• Ifthebicycleisnotinasuitablecondition,e.g.lowpressureinthetyres,insufcientlubricationofthechain
orabrakenotttedcorrectly.
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3.5 Starting Pedalling
Beforerestingyourfeetonthepedals,youmustsitontheseatandholdthehandlebarrmly.Specialcare
should be taken if you start pedalling when using a high assistance mode (100%/BOOST mode, or 70%/SPORT
mode), as the motor will respond with maximum thrust and you may lose control. To facilitate acceleration,
the motor provides an additional initial thrust as soon as you start pedalling. So minimal force is necessary to
putthebicycleinmotion,helpingyoutojointhetrafcquicklyandsafely.
WARNING
Start pedalling with a short gear ratio (higher gears) and low assistance mode
(30% or ECO mode). As well as providing greater control and safety on the
bicycle, it requires less energy consumption and, therefore, ensures a longer
range. Please note that starting with a higher assistance mode (50%/ECO+,
70%/SPORT, or 100%/BOOST modes), may put the user's safety at risk.
WARNING
When the user pushes the bike while walking alongside it, they must make
sure that the system is disconnected.
4. DISPLAY PANEL
4.1 Overview of the Display Panel
Central Display Panel with a screen located in the centre of the handlebar, with a remote control located on the
left side of the handlebar:
1. POWER button.
2. (+) button.
3. (-) button.
4. Lights indicator.
5. Bicycle instant speed indicator.
6. Pedal assistance mode colour indicator.
7. Range indicator.
8. Battery level indicator.
9. Bicycle secondary information indicator.
10. Bluetooth indicator.
Remote Control
1
2
3
Central Screen
NOTE The range is calculated based on the riding conditions during the last
kilometre and the remaining capacity of the battery.
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4.2 Display Panel Operation
4.2.1. Switching the Pedal Assistance System On and Off
The pedal assistance system is turned on by holding down the POWER button for 3 seconds.
The pedal assistance system is turned off by holding down the POWER button again for 3 seconds.
The bicycle can be used normally without any type of assistance.
3 sec
WARNING
After turning the system on, make sure that you do not start riding without checking the
assistance mode. By default, it starts with the assistance mode selected before it was last
switched off.
NOTE
Wait for 3 seconds after turning on the system before you start applying pressure on the
pedals. During this 3-second period, the assistance system is starting up and calibrating
the torque sensor. Otherwise, if you press the pedal beforehand, this may weaken
assistance and error 14 may even be displayed on the screen (see Troubleshooting
section).Toxthis,youshouldrebootthesystemwithoutapplyingpressureonthepedals
for a period of 3 seconds.
4.2.2 Pedal Assistance Mode Selection
The system has 5 pedal assistance modes:
AUTO IdentiedbytheMaroon Colour. Use when you want to obtain gradual power, according to
the user's torque.
100% or BOOST IdentiedbytheRed Colour. Use when you want to get maximum power from the system.
70% or SPORT IdentiedbytheOrange Colour.Usewhenclimbingdifcultterrains.
50% or ECO + IdentiedbytheBlue Colour. Use when you want a more comfortable ride, e.g. when
climbing a steep hill.
30% or ECO IdentiedbytheGreen Colour. Use when you want to travel as far as possible.
0% or NO ASSIST IdentiedbytheBlack Colour. Use when you want to travel without assisted power.
You can continue to use the other functions of the display panel.
To toggle through the assistance modes, the user must press the (+) button to increase the level of assistance
and the (-) button to reduce the level of assistance.
NOTE
During a journey, selecting suitable assistance modes for the terrain and
pedalling conditions that you encounter will ensure the best balance between
battery economy and pedalling comfort.
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4.2.3 Turning the Bicycle Lights On and Off.
Holding down the (-) button for 3 seconds will turn the backlighting of the display panel on and off. The lights
will also be switched on and off in those models equipped with a battery-powered light system. At this moment,
the lights on indicator will appear on the screen:
3 sec
4.2.4 Viewing Secondary Information on the Screen.
The display panel's screen allows the user to view various useful information. The information on the screen
changes when you press the POWER button according to the previous selection made in the "Settings" menu:
4.2.5 Battery Level Indicator.
The battery level indicator shows the estimated remaining battery capacity.
NOTE
In order to increase the life of the battery and prevent a full discharge which
may damage it, the assistance modes are limited based on the state of
charge of the battery:
• Battery with charge above 20%: All assistance modes are available.
• Battery with charge of 10-20%: 100%/BOOST assistance mode is
not available.
• Battery with charge of 5-10%: Only 30% (ECO) and 0% (NO ASSIST)
assistance modes are available.
• Battery with charge of 1-5%: No pedal assistance mode is available
(0%/NO ASSIST). Only the lights can be turned on.
Instantaneous
power (W) Trip power (W) Instantaneous
cadence (rpm)
Trip cadence
(rpm)
Instantaneous motor-
user power balance
(%)
Instantaneous
consumption
assistance mode
Average trip speed
(km/h)
Maximum speed
(km/h)
Trip distance
(km)
Total distance
(km)
Trip time
(hh:mm:ss)
Total time
(hh:mm:ss)
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4.2.6. Settings Menu
The user can access the settings menu by holding down the (+)
and (-) buttons for 3 seconds.
Press the (+) and (-) buttons to scroll through the different settings
options. When you press the POWER button, you will enter the
selected menu. Additionally, the system will exit the settings menu
when the user holds down the POWER button for 3 seconds.
WARNING
When making any adjustments, make sure that you stop the bicycle
and perform them in a safe place. Otherwise, the lack of attention to the
surroundingtrafccouldcauseanaccident.
A) Resetting the trip information.
The user can view and reset the trip information at any time.
B) Selecting secondary information on the screen.
The user can select the information that will be shown on the screen's secondary
information indicator.
C) Start-up prole.
The user can select the system start-up settings. Every time
that the user turns the display panel on and off, the system will
change the settings to those selected on this menu:
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Secondary information
Lighting system.
This operates according to the display
panel's brightness sensor.
Assistance mode.
Resetting of trip information .
D) Screen brightness selection.
The user can alter the brightness of the screen
so that they can view it correctly.
E) Metric and imperial systems.
The user can switch between the metric system
(kilometres) and imperial system (miles).
F) Battery status.
On this menu, the user can view the state of
deterioration of the battery and manage the bike's
assistance modes.
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The battery is a consumable that degrades over time and with use, gradually losing its energy
storage capacity.
The state of deterioration of the battery (State of Health) offers information about the speed of the
battery's degradation based on the following colour criteria:
Green. The deterioration is less than expected.
Orange. The deterioration is as expected.
Red. The deterioration is more than expected.
In this case, the user should take the battery to a BH store for analysis.
G) Motor settings.
On this menu, the user can manage the motor's performance for each assistance mode.
Assistance level by mode.
This is the minimum (1%) and maximum
(100%) percentage level of assistance
offered by the motor.
Acceleration
There are 3 levels (Low, Medium, High)
that represent the level of acceleration
when starting up the motor.
I) Language selection.H) Wheel size selection.
The user can change
the screen language.
The user can change
the size of the wheel
at any time.
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4.2.7 Bluetooth
The user can manage the display panel's Bluetooth connection with the smartphone
for additional functions.
4.2.8 Vibration Settings
On this menu the user can manage the remote control's vibration settings for the
noticationsitreceives.
- Assistance mode. Vibration when the mode is changed.
- Assistance limit. Vibration when the user reaches the assistance mode's upper
or lower threshold.
- On | Off
- Calls.
- Mobile notications.
- Battery level. Vibration when a given
battery level is reached.
- Distance. Vibration upon completion
of each distance selected by the user.
- Battery consumption. Vibration every time
a certain percentage of battery is consumed.
WARNING
Adifferenttypeofvibrationforeachnoticationisrecommended,
foreaseofidentication
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4.2.9 Throttle Function up to 6 km/h.
The pedal assistance system has a throttle function integrated into the display panel,
limited to a maximum speed of 6 km/h, compliant with standard EN 15194.
To activate the system's throttle, the user must hold down the (+) button for 3 seconds.
To cancel the throttle function, the user simply releases the (+) button.
OFF - AUTOMATIC
4.2.10 System Error Indicator.
The pedal assistance system continuously checks its status. This is an intelligent system
that continuously checks the status of its different components.
The screen will automatically display the system error with the instructions that the user
should follow:
If the problem persists, turn off the motor and contact a BH store. The possible
operating errors are described in the Troubleshooting section of this manual.
WARNING
Iftheproblemcannotbexed,contactaBHstoretoinspectthebicycleas
soon as possible.
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4.2.11 Functions, Mobile Notications and Navigation.
Connecting with a smartphone via Bluetooth offers additional functions, detailed in the “AtomX”
manual. [Available at bhbikes.com/manuals -Atom X APP - User Manual]
Navigation functions.
Pulsometer connection.
Notication of calls and messages.
Altitude notication.
Hydration/nutrition notication.
Heart rate monitoring.
Weather forecast on the route.
Slope notication.
Calorie notication.
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4.2.12 USB.
The display panel has a USB port below the screen, to charge devices.
ATTENTION
• Do not apply excessive force on the USB port or pull the USB cable.
• Check that the USB plug is facing in the right direction and is not
completely misaligned or at an angle with the USB port, and make sure
that it is fully inserted.
• Do not connect the USB port or plug if they are wet or damp.
• Use a standard-compliant USB 2.0 OTG cable.
• Do not insert foreign objects into the USB port.
NOTE
• Using the USB port to charge different devices may affect the bicycle's
range, reducing the battery's capacity.
• When an external device is connected to the USB cable, power is
supplied automatically.
• If the battery's remaining capacity is low, no power will be supplied.
5. BATTERY AND CHARGER
5.1 Technology
The battery that your BH bike is equipped with contains lithium-ion cells and is the most advanced technology
available in terms of energy density (energy stored per kilogram of weight and per cm3 of volume).
The current range of BH ATOM X batteries have different capacities, depending on the version purchased.
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Lithium-ion batteries have the following characteristics:
A) Their performance decreases in extremely hot or cold environments.
B) One additional characteristic of BH EMOTION lithium-ion batteries is that they have no “memory
effect”, and are not affected by incomplete discharging.
C) They lose their charges naturally and gradually with use. The battery can be fully discharged
(100%) approximately 500 times, with maximum battery deterioration of 20%. In the case of partial
discharges, only the discharged part is counted. For example, if we charge the battery every time
its charge level falls by 25%, we will be able to charge it to 100% of its initial capacity 2,000 times.
In short, the guaranteed durability of the battery with maximum degradation of 20% is at least 20,000 km.
WARNING
The bracelet will not work if the battery is fully discharged. Your battery must
have more than 1% capacity for it to work.
5.2 Smart Key Bracelet
To make it easier to open and remove the battery, a “Smart Key
Bracelet” is supplied with it. This is a water-resistant bracelet
that requires no battery. It is encrypted to only work with
your battery.
To open the lock, the user places the bracelet at a short
distance (approx. 1 cm) from the location marked on the battery
and, after 1 second, the system carries out an ID check and
beeps before starting the lever opening process.
When the lever is open, the user can remove the battery by pulling it out towards the
down tube.
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ATTENTION
If the battery does not charge fully, the Transport mode will not deactivate,
repeatedly entering this mode quickly for its protection.Remember to fully
chargethebatterytonallydeactivatetheTransportmode.
5.3 Energy Saving Modes
The battery has been designed to ensure a long service life. This is possible thanks to the energy saving modes
5.3.1 Transport Mode (only during the rst use)
In order to minimise internal consumption while transporting the bicycle from the factory to the store, the battery
is in Transport mode.
The user can nally exit this Transport mode by charging the battery to 100% before its rst use.
5.3.2 Stand By Mode
In order to minimise internal consumption, the battery automatically switches to Stand By mode. This happens
automatically when the system detects no charging, no discharging and no communication with the battery for
a period of 10 minutes. So, for example, this mode will automatically turn off the display panel after 10 minutes
without use, if the user has left it on after parking.
The user can exit this Stand By mode by simply turning on the bicycle's display panel.
5.3.3 Deep Sleep Mode
In order to protect the battery during long periods of inactivity or storage (for example, during the winter),
the battery automatically switches to Deep Sleep mode.
This happens automatically when any of the following situations occur:
A) If the charge level of the battery is below 1%, the battery goes into Deep Sleep mode when the battery
has continuously been in Stand By mode for 10 minutes.
B) If the charge level of the battery is below 10%, the battery goes into Deep Sleep mode when the battery
has continuously been in Stand By mode for 48 hours.
C) If the charge level of the battery is below 40%:Deep Sleep mode is activated when the battery has
continuously been in Stand By mode for 14 days.
D) If the charge level of the battery is below 80%:Deep Sleep mode is activated when the battery has
continuously been in Stand By mode for 30 days.
The user can exit this Deep Sleep mode by holding down the battery's SOC button (which
checks the charge level) for 5 seconds or starting to charge the battery with the charger.
Pressing SOC button 5 sec
2 ashes of all LEDs Stand By Mode
1 ash of all LEDs Deep Sleep Mode
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