BH emotion evo User manual

www.bhsouthafrica.co.za

INTRODUCTION 3
GENERAL VIEW OF THEBH EMOTION 4
PEDAL ASSISTANCE SYSTEM 5
How does it work? 5
Without pedal assistance 6
Start pedaling 6
DISPLAY PANEL 6
General View of Display Panel 6
Display panel operation 7
1. Removable display panel 7
2. Start and stop of the pedal assistance system 7
3. Selection of pedal assistance level 8
4. Switch on and off the lights of the bicycle and the backlight of the display panel8
5. Selection of display information 8
6. Battery level indicator 8
7. Adjustments 9
8. Throttle function up to 6 km/h 10
9. System error indicator 10
10. Exclusive functions Nitro models 10
BATTERY 11
Technology 11
Autonomy 11
Charge of the battery 12
Checking the charge level of the battery in the rear carrier 13
Safety precautions 13
1. Battery 13
2. Charger 13
MOTOR 14
BASIC REPAIRS 14
Replacementof therearwheelwiththeRDSsystem / disconnectionof the motor
cable 14
WARRANTY PROGRAMME 15
Warranty 15
Exceptions 15
Liabilities 15
TECHNICAL CHARACTERISTICS 16
QUESTIONS AND ANSWERS 16
TABLE DESCRIBINGOPERATION ERRORS 18
2

INTRODUCTION
Congratulations on your purchase of your BH EMOTION.
This user manual has been designed to assist you with the functions and maintenance of your
pedal assisted BH EMOTION bicycle. We recommend that you read this manual in detail before you
use your e-Bike in order tomake themostofyour new BH EMOTION.
You’llfind completeanddetailedinformationregardingalltheelectroniccomponentsofyourbicyclein
this manual. For consultations on conventional mechanical aspects, refer to the supplementary user
manual attached.
Should you have any doubt after consulting this manual, please go to your closest BH dealer .
Enjoy yourBH -
BH has been for over a century a synonym of bicycles, cycling, sportsmanship and self-
improvement. Many children have given their first and hesitant turn of the pedals with a BH
bicycle, and legendary cyclists have also been created on many of these bikes. The journey of
BH (Beistegui Hermanos) in the industry initiated in Eibar (Guipuzkoa, Spain), a city of arms
manufacturers, in 1909 as a result of the genius and enterprising spirit of three brothers:
Cosme, Domingo and Juan Beistegui Albistegui.
The company, which was founded as an arms manufacturer, gave a radical 180-degree turn
following the First World War, and it set out to provide a fast, comfortable and economic
means of transport for the citizens of Eibar. The result was the development of very light, agile
and reliable bicycles.
This is how one of the current cycling icons and one of the most successful and consolidated
brands was born. From that point onwards and as a result of its technological advances and
abiding commitment to sport, BH has achieved a series of sporting triumphs and has
contributed with several innovations to the world of cycling.
By 1935, BH was firmly settled in the Spanish cycling scene. The BH team had one of the best
cyclists of the day in its ranks, the Belgian Gustave Deloor (1913 - 2002), who won the first two
editions of the Vuelta a España in 1935 and 1936. Up to this date, BH has won seven Vueltas a
España, the last one in 1986 with Alvaro Pino. In that edition, the team Zor-BH also came first
in the team classification.
100 years later, the Beistegui family are still at the head of BH and continue to maintain the
essence of a company that remains true to the values it was founded upon: innovation,
research and technological development; social and environmental responsibility; dynamism,
commitment, reliability and trustworthiness; and, above all, its passion for bicycles. We aim to
continue to offer sport and health products to the entire world.
3

Motor
Torque sensor
Ion Lithium battery
GENERAL VIEW OF THE BH EMOTION
Motor
Torque sensor
EVO/NITRO
Rear motor
Ion Lithium battery
EMOTION Display Panel
Motor
Torque sensor
REVO
Central motor
Ion Lithium battery
EMOTION Display Panel
Motor
Torque sensor
EVO AWD
AWDintwomotors
Ion Lithium battery
EMOTION Display Panel
EASY GO
Rear motor
EMOTION Display Panel
4
3

PEDAL ASSISTANCE SYSTEM
How does it work?
The BH EMOTION pedal assistance system comprises the following elements:
A. A motor ,whichdrivesthebike.Thelocationofthemotordescribesthesystemof
thee-bike: FDS (Front Drive System). Motor located in the front hub.
o IBS (Integrated Bottom bracket System). Motor integrated in the bottom bracket.
o AWD (AllwheelDriveSystem).Twomotorslocatedinthefrontandrearhubs.
IBS RDS AWD
B. A displaypanel ,whichallows,amongstotherthings, theselectionof assistancelevels.
C. A battery ,whichprovidespowerforthemotor’soperation.Itcanbe locatedindifferentplaces.
D. A torquesensor , which reads the force applied on the pedal by the user.
E. A controlunit ,whichperformsasthesystem’sbrainbyreceivingandsendingsignalstoother
elements.
A
EVO/NITRO
B
D
REVO
B
D
C
A
C
A
EVO AWD
B
A
EASY GO
B
D
A
C
D
C
5

TOTAL SNOW TRIP
KM/H
KM/H
TO GO
ASSISTANCE LEVEL BOOST
o
NO ASSISTANCE SPORT
%
ECO NORMAL
After the user starts the system by means of the display panel, the control unit activates all the system
elements. From then onwards, theforce applied onthepedalis readby thetorquesensor,whichsends
a signal to the control unit. The control unit processes this signal and activates the motor, which is
powered by the battery. This process is immediate, in such a way that the motor responds to the force
applied to thepedals instantaneously. When the system is connected, the motor remains inactive if no
forceisapplied.
Without pedal assistance
BH EMOTION may be used as a conventional bicycle. It comes equipped with a direct current
electrical motor featuring Brushless technology. The magnetic type torque sensor also uses brushless
technology. Therefore, pedaling without assistance is carried out with no additionalresistance.
The BH EMOTION’s use without pedal assistance was considered when its design was carried out and
therefore, it has been manufactured with high quality lightweight materials and components. It is
amongstthe lightest bicycles in the market, weighing between 14.20kg and 24.4 kg, including the motor
and Ion-Lithium battery. The lack of friction in combination with its light weight provides a pleasant
glidingsensationwhenpedaling.
Start pedaling
Before restingyour feetonthe pedalsyou mustsitonthesaddle and hold thehandlebar firmly. Special
attention must be paid if you start pedaling when using the mode that provides the most assistance
(100% or 70% Mode), as the motor will react with maximum drive and losing control is possible. For
the purpose of easing acceleration, the motor offers an additional initial drive when starting to pedal.
Therefore, the force needed to put the bicycle in motion is minimal, helping in a swift and safe entering
into traffic.
DISPLAY PANEL
General View of Display Panel
The display panel of the pedal assistance system is on the left of the handlebar and it features the
following functions:
When the user pushes a bicycle as he walks to the side, must ensure that the system is disconnected.
EMOTION bicycles have been designed for urban use. A use for jumping or on mountain roads must
be avoided.
Start pedallingusing a small development (large cogs) and a low assistance mode (30 %mode). In
addition to providing greater control and safety on the bicycle, it requires less energy consumption and,
therefore, provides higher autonomy. Starting with a greater assistance mode (Levels 50%, 70% or
100%) may suppose a safety risk for the user.
2
TOTAL SNOW TRIP
KM/H
1
KM/H
TOGO
9
LEVEL
o
3
%
7
0% 30% 50% 70% 100%
4 6 5 8
6

1. POWER button for starting or stopping the system.
2. Button(+).
3. Button (-).
4. Bicycle lights and display panel backlight indicator.
5. Bicycle instant speed indicator.
6. System errorindicator.
7. Pedal assistance level indicator.
8. Battery level indicator.
9. Bicycle informationindicator.
Display panel operation
1. Removabledisplaypanel
Theusercanmakethedisplaypanelberemovableornot,
as easily as inserting or removing a M3 screw, as it is
shownintheimagebelow:
Bydefault,thedisplaypanelwillberemovable.Followingnextsteps,usercanremovethedisplaypanelwithno
effort:
1. User will push the flap located inthe down side ofthe display panel.
2. While pushingthe flap,the user willslide the displaypaneltowards upside.
3. Thedisplaypanelwillberemovedfromthebracket.
2. Start and stop of the pedal assistance system
The pedal assistance system is activated ordeactivated by pressing the SET button for 3 seconds. The bicycle can be
usednormallywithnoassistancelikeaconventionalbicycle.
3sec
Wait for 3 seconds after switching on the system before start pedaling. During these 3 seconds,
the system is starting the torque sensor.
7

3. Selectionofpedalassistancelevel
The system has 5 levels of pedaling assistance (including the without assistance mode) To move through the
assistance modes, the user should press the (+)button toincrease the level ofassistance and the (-)button toreduce
the level of assistance.
Bydefault,whenstartingthesystem,theassistancelevelwillbethesamelevelsetbeforethesystemwaslastswitched off.
In 30% mode, the energy supplied is minimal. It provides higher autonomy with a lower assistance ratio. In 70% mode, pedal assistance
is maximum, and as a result the action ratio will be significantly reduced.
During a trip, a suitable selection of assistance modes considering the surface or pedaling conditions encountered will provide you an
optimum ratio between battery economy and pedalling comfort.
increase
decrease
4. Switch on and off the lights of the bicycle and the backlight of the display panel
Press the (-) for 3 seconds, will switch on the retro illumination of the control panel. At this moment the lights on indicator
will light up:
3 sec
5. Selection of displayinformation
Thedisplaypanelallowstheusertoseedifferentinformation.Theusermayswitchamongthenextoptionsbypushing
the POWER button:
- Total distance(km).
- Total time (hh:mm).
- Average Total Speed (km/h).
- Trip distance(km).
- Trip time(hh:mm).
- Average Trip Speed (km/h).
- Range (TO GOkm).
For resetting the trip information to zero, the user will push ON/OFF and (-) buttons for 3 seconds.
Change information Reset tripinformation
push
3 sec
6. Battery level indicator
The battery level presents the following states:
8

0-5%
CAPACITY
blinking
only MODE 0%
lights
7. Adjustments
Theuser can access theadjustmentsmenuby pressing buttons (+)and(-) for3seconds.Press the POWER button to
scrollthroughtheadjustmentsoptions:
The system will exit the “Adjustments” menu when the user presses the POWER button for 3 seconds.
1º 2º 3º 4º
Enter
1 1
Wheel size
2 2 Km
Miles
Km / Miles
Exit
3 sec
3 sec
3 3 AWDMode
AWD motor
4 4
Battery type
Battery (+)Ah
(-) Ah
Selection of wheel dimension
At any time, the user can change the dimension of the wheel. To do that, the perimeter dimension of the wheel is
viewedinmillimetersanditsequivalenceininches(16,20,24,26,27’5,28or29).Thesedimensionscanbemodified using
the(+)and(-)buttons.Theperimetermeasuringofthewheelisdoneasfollows:
D (mm)
Changebetweenmetricsystem(km)andimperial(miles),pressing(+)or(-).
Exclusive functionsAWD models.
The AWD models have 2 motors, one in the front hub and one in the rear hub. Pressing the (+) and (-) buttons allows
choosingthe monitoringmode,form amongthefollowing:
- ALL. The two motors work in parallel with the activated traction control.
- ECO.Thetwomotorsarecoordinatedandcomplementedtoobtainenergyefficiency.
- FRONT.Onlythefrontmotorworks.
- REAR.Onlytherearmotorworks.
- OFF. Select this optioninthee-bikes thatare not AWD.
Select battery capacity (12 Ah) for correct range calculation.
The AWD models are not homologated under the regulation EN 15194 and therefore are
designed for exclusive off-road use.
OFF REAR
ALL ECO FRONT
80 - 10%
CAPACITY
60 - 80%
CAPACITY
40 - 60%
CAPACITY
20 - 40%
CAPACITY
10 - 20%
CAPACITY
5-10%
CAPACITY
NO
MODE 100%
only
MODE 30%
Perimeter of the wheel (mm) = Diameter of the wheel (D in mm) x 3,14
9

8. Throttlefunctionupto6km/h
TheBH EMOTION system hasa throttle function integratedinto controllimited toamaximum
speed of6 km/h,accordingto theEN15194standard.Toactivatethethrottle,theusershould
pressandmaintain pressedthe(+)buttonfor3seconds,andgiveaninitialimpulsetothebike.
Tocancelthethrottlefunction, alltheuserhastodois stoppressing the(+)button.
9. System errorindicator
TheBHEMOTIONsystemcontinuouslytestsitscondition. Thisintelligent systemiscontinuously
checkingthe situation of its different elements.
Theerrorindicatorofthecontrolpad isactivatedwhen thereis amalfunctionof thesystem.
Whenthis happens,makesurethebatteryischarged,switchoffthesystemandreconnectit,
makingsureyoudonotput anyeffortonthepedal. Iftheproblempersists,disconnectthemotor
andcontactaBHsalespoint.
The table on page 19 contains the possible operational errors.
10. ExclusivefunctionsNITROmodels
TheNITROmodelsincludeathrottleintherighthandgripofthehandlebarwithamaximumspeed
of20km/h. The throttle is only active when the selected assistance mode is “0%”.
On
Off
3sec
automatic
The NITRO models have been homologated as motorcycles, and for road usage, they require
a CR insurance and registration plate.
10

BATTERY
Technology
The battery which comes equipped with your BH EMOTION is Ion-Lithium type and is the highest
technology available regarding energy density (energy stored per kilogram of weight and per cm3 of
volume). There areseveral different batteryoptionsdependingontheirlocationinthebicycle:
BH EMOTION batteries have different capacities, depending on the acquired version.
An additional characteristic of BH EMOTION Ion-Lithium batteries is that they do not present “memory
effect” and they are not affected by incomplete discharges. The BH EMOTION battery may be fully
discharged (100%) approximately 500 times, with a maximum battery deterioration of 20%. In the
event of partial discharges, only the discharged part is considered. For example, if we charge the
battery each time the charge level is reduced in 25% we may charge the battery to its initial capacity of
100% upto 2,000times.
In conclusion, the guaranteed durability of the battery with a maximum degradation of 20 % is 20,000 km.
Autonomy
The maximum distance which may be travelled with a fully charged battery depends on the assistance
mode selected and the development used. A long development (small clog) demands more energy
from the battery than a short de v elopment (la r ge clog). O t her f ac t o r s whi c h in f luence t he du r ation of t he
batte r y a r e:
1. riding in slopedland
2. ambient temperature
3. brake friction
4. tire pressure and rolling resistance
5. winddirection
6. riding style, starting and stopping
7. weight of therider
Use exclusively the battery model supplied by BH EMOTION.
11

Charge of the battery
DuetoitsadvancedIon-Lithiumtechnology,reachingafulldischargeofthebatterybeforeconnectingit
to the charger is not necessary. Likewise, fully charging the battery to its 100% capacity before use is
not necessary. But take into consideration that in order to obtain a maximum operation range a full
chargeisrecommended.
To charge the battery of the EASY GO models, follow these indications:
1. Theusercanchargethebatteryby
removing the saddlebag.
2. The user must turn off the charger
before proceedingthecharging.
GREEN LIGHT: STANDBY
RED LIGHT: CHARGING
RED LIGHT: ABNORMAL CHARGING
GREEN LIGHT: FULLY CHARGED
1º 2º
External port
The following indications shall be carried out when charging the battery integrated in the
frame:
1. Theusermustopenthelocklocated
inthe frame.
2. Theuserwill turnand slidethe battery
outof the frame.
GREEN LIGHT: STANDBY
RED LIGHT: CHARGING
RED LIGHT: ABNORMAL CHARGING
GREEN LIGHT: FULLY CHARGED
1º 2º
External port
1º
2º
External port
Charger
Batteryport
Battery port
Charger
1º
2º
External port
Charger
Batteryport
Battery port
Charger
12

Checking the charge level of the battery
The battery includes a scale with 5 blue LEDs next to the rear light which indicate the charging state.
Bypressingthetopbuttonforashorttimeperiod,theLEDswillgiveyouaprecisereadingofthecurrent
chargelevel. This information supplements the reading obtained from the control console.
1. 5 blueLEDs lit Charge is between 80-100% of thecapacity
2. 4 blueLEDslit Charge is between 60-80% of thecapacity
3. 3 blueLEDs lit Charge is between 40-60% of thecapacity
4. 2 blueLEDslit Charge is between 20-40% of thecapacity
5. 1 blueLED lit Charge is between 10-20% of thecapacity
6. 0 blueLED lit Charge is between 0-10% of the capacity
Safety precautions
Please read and follow these instructions carefully in order to avoid accidents, or damaging the
product or other properties.
1. Battery
- Donot throw the battery into fire.
- Donotusethebatterywithotherdevices.
- Use the specified charger provided with the battery.
- Do not disassemble or modify the battery.
- Donotconnect(+)and(-)terminalsbyusingmetallicobjects.
- Maintain the battery away from water. If an excess of water falls on the battery this may cause
the battery to short-circuit and overheat.
- Donotplacethebatteryunderwater.
- Keepoutof animalandchildren’sreach
2. Charger
- Donotdisassembleormodifythecharger.
- Do not use the charger with otherbatteries.
- Do not submit the charger to impact (i.e.:falls.)
- Do notplacethe chargerunder water.
- Do not cover the charger or place objects on top.
When battery is completely discharged, charge the battery within three days.
Only use the charger provided with the battery. Do not place any object on the charger.
Charging the battery shall always be carried out in a dry environment with temperature conditions
between 5 and 40ºC. Below 5ºC, the charging time will be longer and over 40ºC the battery may be
damaged. Avoid charging the battery for long periods of time, such as over 48 hours, so as not to reduce its
useful life.
Charging the BH EMOTION battery at 70-80% is mandatory if not used or stored for a long time
period. Additionally, control the level of the battery charger every 3 months and keep it always above 20%
charge.
13

- Keepoutofanimalandchildren’sreach.
- Whenunpluggingthecablefromtheoutlet,donotpullthecable,pulltheplug.Alwayspullthe
charger’scable smoothly.
- Do not use outlets, connectors or other electrical systems with different voltages than the standard.
- Do not use damaged components, such as the chargers casing, cable or pin; if the cable is
damaged it must be replaced by the manufacturer or your distributor.
MOTOR
The motor meets the most strict quality requirements and isguaranteed for years of reliability. It is a direct
current motor which is incorporated to the front wheel’s bushing and is capable of developing
250 W (500 W in the Nitro Models) with a tested energy efficiency higher than 80%. It is a very
compact unit featuring a weight of only 2.5 kg. It operates without any friction thanks to its Brushless
technology.
Asanyotherpartofyour bicycle,theusefullifeofthemotordependsonitsuse.Innormalconditions,
themotormay beusefulfor10or20 years,or 100,000km.
The motor emits a certain level of noise during its use. This is normal and it depends on the
demand
BASIC REPAIRS
ReplacementoftherearwheelwiththeRDSsystem/disconnectionofthemotorcable
To replace the back wheel you must disconnect the cable from the joint located behind the rear chain
stay (1). Unscrew the nut and also remove the rear washer, taking care to leave the opening of the
black tube facing downwards (2). Unscrew the nut on the left side (3), as well as the safety clamp, to be
able to remove it (4). You can now take off the wheel, replace it with a new one, and then repeat the
processinreverse.
Usage when raining: Both the motor and the electrical connections are duly protected for a normal
use under rain. However, the motor unit is not prepared for jet wash or immersion.
1
2
3
4
14

WARRANTY PROGRAMME
Warranty
oInnormalconditionsof use,conservationandmaintenance,BH offersa 2yearwarranty
formaterialand manufacturing defects in the entire bicycle and electrical components.
o Regardingbatteries,thewarrantyisvalidfor 2 years from the delivery date.
o This warranty only applies to the main owner and in no case and under no circumstance are
therightsgivenby the Warranty Programme transferable.
o Consult the Terms and Conditions of the Warranty in the warranty card which is provided
separatelywithyour BH EMOTION.
Exceptions
- The warranty does not apply to parts which are subject to wear and tear, such as tyres, chains,
brakes, cables, chain rings, direction, crank set and sprockets, providing that they do not present
material or assembly defects.
- Thewarrantyshallbeinvalidatedinthefollowingcases:
1. The bicycle has been damaged due to its use in competitions, jumps, descents, events or
as a result of beingexposed-orridden-inextremeconditionsorclimate.
2. The bicycle has been in an accident.
3. The bicycle has been used in an unsuitable way or any other way which is uncommon
considering the type ofbicycle.
4. Thebicyclehasnotbeenrepairedinaccordancewiththemaintenanceinstructionsmanual.
5. Thebicyclehas beenrepairedormaintenancehasbeencarriedoutby anon-authorizedBH
distributor.
6. Non-original bicycle parts have been assembled.
7. Theoriginalownerhastransferredthebicycletoathirdparty.
Liabilities
o BH assumes no responsibilities regardingdamages to (parts of) the bicycle produced by
an incorrect adjustment of mobile bicycle parts, the unsuitable use and/or
maintenance of the bicycle (including a late replacement of parts subject to wear and
tear).
o In the event that BH accepts a warranty claim, this does not imply, in any case, the
acceptance of responsibilities due to the possible damages incurred. In the event of a
dispute regarding damages suffered (subsequent), BH shall be exempt of any
responsibilitytothateffect,asitisnotlegallyboundtocompensation.
Any non-authorized manipulation of the electrical system’s components may be dangerous and shall
be considered a reason for annulment of the warranty.
15

TECHNICAL SPECIFICATIONS
Motor BH EMOTION with Continuous Current brushless
Power 250W (500W in the Nitro
models)
System voltage 36 V (48 V in the Nitro models)
Battery BH EMOTION Ion-Litio
Maximumassistancespeed 25 km/h (45 km/h in the Neo Nitro model)
QUESTIONS AND ANSWERS
What is this bicycle’s the maximum speed?
Depends on the user. There isn’t a maximum limit. However, in speeds over 25 km/h, the pedal
assistance is deactivated. This assistance limitation is a legal requirement for pedal assisted
bicycles, according to the EN 15194 European Regulation. The Nitro models are an exception and
they are homologated as motorcycles. The maximum assistance speed is limited to 45 km/h.
Isn’t the BH EMOTION bicycle too heavy?
No, considering that the weight of BH EMOTION bicycles is between 16.75 kg and 24.40 kg,
depending on different models, they are the lightest electrical bicycles in the market. The pedal
assistanceprovidestheBH EMOTIONanadditionalweightof5-6kgwhencomparingastandard
bicyclewiththesamecharacteristics, which is the sum of the battery and the motor.
ShouldItakeanyadditionalprecautionswhenridingaBH EMOTIONinsteadofa
standardbicycle?
No, but we recommended paying special attention when starting the BH EMOTION due to the
additional drive provided by the motor. In this sense, we recommend starting in Eco mode and
usingashortdevelopment(large cogs).
Should I stop every time I want to activate the pedal assistance?
No, the pedal assistance may be activated while riding the bicycle, although we do not
recommend it due to the distraction it may produce. The only condition established for a correct
activation of the assistance is to stop pedaling for two seconds after pressing the POWER button,
thusallowingacorrectactivationofalltheelectrical system elements.
May I remain standing, stopped or on the bicycle when at traffic lights?
Yes. The motor will stay inactive providing that you don’t apply pressure on the pedal. The greater
forceapplied onthepedal,agreaterforwarddriveshallberesultfromthebicycle.Thisisaresultof
the continuous reading that the magnetic torque sensor carries out on the force applied on the
pedal.
How frequently should I take my bicycle to a BH store for maintenance?
None of the electrical components of the BH EMOTION pedal assistance system needs a periodic
maintenance. The rest of components require a similar service than the components of a standard
bicycle, which depends on the frequencyofthebicycle’suseanditscare.
16

What happens if I puncture? May I repair it myself?
Despiteincorporating the motorto the front bushing, repairing atyre onyour ownis very simple. It
onlyrequires disconnectingthemotor’soutputcapable,asdescribedintheusermanual.
Must I charge the battery when not in use?
It’s not necessary. The battery may be stored in a dry place or left on the BH EMOTION
bicycle.
What should I do when I am not going to use the bicycle for a long period of time?
A charge equivalent to 70-80% of the full capacity is recommended before storing for a long
time period. Likewise, its charge level shall be supervised every three months and shall be
maintained above 20% of its full capacity.
Why when it’s frosty or very cold the autonomy is reduced?
Below -5ºC the battery’s performance is lower. This factor doesn’t result in any problems or a
damaged battery; it just doesn’t allow for a full discharge of the battery thus the autonomy is
reduced.
May I purchase additional batteries?
Yes,additionalbatteries areavailableatBH stores. Inthe event that a higher autonomy isrequired
or there isn’t the possibility of charging the battery between two journeys, the purchase of an
additional battery in accordance with the characteristics of the purchased BH EMOTION bicycle is
recommended.
May I use my wife’s bicycle battery?
Yes, providing that the battery is from a BH EMOTION bicycle which is compatible with the
model you have purchased. If the battery is from a non-compatible electrical bicycle, you must
not use it with the BH EMOTION. This would damage the assistance system beyond repair and would
result in the annulment of the warranty.
May I make copies of the battery lock?
Yes, it is a standard flat key. .
Must I use a helmet?
The use of helmets depends on the law of each country, however, its use is recommended due to
safetyreasons, apartfromthe Neo Nitromodel.
Should I have third party insurance?
No, insurance is not compulsory, except in the Nitro models.
Is there a required minimum age for using a BH EMOTION?
No, any user may ride a BH EMOTION, apart from the Neo Nitro model.
17

Description
Error
Observations
System over current
01
Checkthattheconnectionbetweenthemotorandthe
con troller is correct. If not, replace the controller.
System over current
02
Replace the controller.
TMM Sensor
03
Check thattheconnection betweentheTMMsensorandthe
controller is correct. Check to see if the output of the TMM
sensorexceedsthenormalrange,itmustbe0.1V-3.5V.
Motor error
04
Check the motor or controller connector.
Motor sensor error
05
Checkthattheconnectionbetweenthemotorandthe
controller is correct. If the sensor inside the motor is broken,
replacethesensorormotorwitha newone.Check that the
connection betweenthemotor cableandthecontrolleris
correct. If not, replace the controller.
Battery low
08
Check the battery level or replace it with a new one.
Motor blocked
09
Motor stopped due to accident. Motor off.
System over current
10
Ifthereisa bad contact bad between the controller and the
motorconnector,replaceitwithanewone.
Overheating
11
If the temperature exceeds the set value, the current gradually
weakens.
Protection against overheating
12
Enters into temperature protection mode and the controller
stops.
Communication error
13
Check the cable and the connector.
Pedal error
14
Take your foot off the pedal and switch on again.
Sensor error
15
Readjust the sensor.
Can Communication
16
Checkconnectionmotorandcanconverter.Iferrordoesnot
disappear, contact a BH dealer.
System overvoltage
21
Restartthe system.If errordoes not disappear, contact a BH dealer.
Torque sensor out of range
22
Over temperature
23
Below temperature
24
Current out of range
25
Torque sensor out of range
26
Speed sensor signal
27
Temperature discharging error
28
1/ 2 / 10 / 21 13 / 16 / 27 / 28
8
22 / 23 / 24
25 / 26
4 / 5 / 9 / 11 / 12 15 3 14
18