Bilanciai DD700 User manual

DD700 WEIGHING TERMINAL
Fault Codes MANUAL
Issue 11/09/2017
Manual code 81320458

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USE AND MAINTENANCE MANUAL
7 TROUBLESHOOTING
If the suggested remedy does not solve the problem, contact Assistance Service.
7.1 Malfunctions
PROBLEM
CAUSE
REMEDY
The terminal
does not switch on
No power
Check that power arrives at
the mains outlet socket.
Check that the mains lead is
correctly plugged in.
Par. 3.2.2
The display backlighting is on,
but no data are displayed
Adjust contrast (set to minimum)
Switch on the terminal while
holding pressed .
After a few seconds, the
display will show the "CB" logo
with the contrast set to
maximum, after which the
contrast will gradually be
reduced.
Release and then press it
again to set the contrast at the
required level.
- -
Zeroing off-range on powering
Switch off the terminal, unload
the scale then power the terminal
again.

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USE AND MAINTENANCE MANUAL
7.2 Error Messages
PROBLEM
CAUSE
REMEDY
Overload
The scale is
overloaded.
Reduce the weight to a value
below the maximum scale
capacity.
Underload
The balance is
negative at least 20
divisions.
If on completion of the operation
the display shows a value other
than zero , press to zero-
set the reading.
If the display is not zero-set on
pressing the key:
1) 1) switch off the terminal and
then switch it on again;
2) If the problem persists,
contact your Service Centre.
-01-
Converter fault.
Contact Assistance Service.
Scale connector
disconnected or
broken.
Switch off the terminal and
check that the connector is
properly connected.
If necessary, disconnect and
then re-connect the connector.
Switch the terminal back on.
Digital cells fail
to respond
Switch the terminal off and
then on again.
-06-
Serial number
error on digital
cell
Switch the terminal off and
then on again.
-07-
Digital cell serial
number error in
system with
several load
cells
Switch the terminal off and
then on again.
-08-
Digital cell serial
number error
Switch the terminal off and
then on again.
-09-
Digital cell serial
number and
configuration
error
Switch the terminal off and
then on again.
-10-
At least one cell
not configured
Switch the terminal off and
then on again.
-11-
Digital cell
powering error
Switch the terminal off and
then on again.
-12-
Powering error
in one digital cell
Switch the terminal off and
then on again.
-13-
Cell with internal
temperature
off-limits (-40 -
100) °C
Switch the terminal off and
then on again.
-21-
occasional
disconnection
temporary error
Change the battery
Internal lithium
battery
discharged
Contact Assistance Service.

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DD700 USE AND MAINTENANCE MANUAL
Weight not valid
The scale is in
negative weight
or overload
condition and
the printer does
not print
See conditions for correct
printing in par. 5.3.28
Printer error
Printer switched
off or
disconnected
Check printer is connected
and switched on
The last line at
the bottom of the
display of the
terminal may
show an error
message in the
following format:
If the error persists,
contact
the Assistance
Service and
give them the exact
message
that appears on the
display.
excep n.nn
in task xx.x
where n.nn and
xx.x are
numbers or
letters that
encode the type
of error.
Depends on
n.nn and xx.x
Switch the terminal off and
then on again.
The last line at
the bottom of the
display of the
terminal may
show an error
message in the
following format:
If the error persists, contact
the Assistance Service and
give them the exact message
that appears on the display.
The Diagnostics item of the user menu will allow you to establish the
cause of errors concerning the digital cells. Consult par. 5.3.6

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DD700 USE AND MAINTENANCE MANUAL
Società Cooperativa Bilanciai Campogalliano - 41011 Campogalliano (MO) Italy
Via S. Ferrari, 16 - Tel. [phone] - Fax [phone]
Web: http://www.coopbilanciai.it - E-mail:[email protected]
Customer Assistance Service Tel. [phone] - Fax [phone]
Servizio post vendita
After sales service
Service après-vente
Kundendienstservice
Servicio post-venta
Serviço pós-venda
tel. [phone] –fax [phone]