bintec elmeg W2022ac User manual

Manual
W2022ac, W2022ac-ext
Copyright© Version 2.21 (SVN 8932) 10/2019 bintec elmeg GmbH
bintec elmeg GmbH Manual
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Legal Notice
Warranty
This publication is subject to change.
bintec elmeg GmbH offers no warranty whatsoever for information contained in this manu-
al. bintec elmeg GmbH is not liable for any direct, indirect, collateral, consequential or any
other damage connected to the delivery, supply or use of this manual.
Copyright © bintec elmeg GmbH.
All rights to the data included, in particular the right to copy and propagate, are reserved by
bintec elmeg GmbH.
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Table of Contents
Chapter1 Installation............................1
1.1 W2022ac and W2022ac-ext . . . . . . . . . . . . . . . . . . . . . 1
1.1.1 Setting up and connecting . . . . . . . . . . . . . . . . . . . . . . 1
1.1.2 Connectors ............................ 3
1.1.3 LEDs............................... 3
1.1.4 Scopeofsupply .......................... 5
1.1.5 General Product Features . . . . . . . . . . . . . . . . . . . . . . 5
1.1.6 Reset............................... 6
1.2 Cleaning ............................. 7
1.3 PinAssignments.......................... 7
1.3.1 Ethernetinterface.......................... 7
1.4 Frequencies and channels . . . . . . . . . . . . . . . . . . . . . . 8
1.5 Supportinformation......................... 8
Chapter 2 Basic configuration . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Presettings ............................ 9
2.1.1 Preconfigured data . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1.2 Softwareupdate......................... 10
2.2 System requirements . . . . . . . . . . . . . . . . . . . . . . . 10
2.3 Preparation........................... 10
2.3.1 Gatheringdata.......................... 11
2.3.2 ConfiguringaPC......................... 12
2.4 IPconfiguration.......................... 13
2.5 Modify system password. . . . . . . . . . . . . . . . . . . . . . 14
2.6 SoftwareUpdate......................... 15
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Chapter 3 System Management . . . . . . . . . . . . . . . . . . . . 16
3.1 Status ............................. 16
3.2 GlobalSettings ......................... 17
3.2.1 System............................. 17
3.2.2 Passwords ........................... 19
3.2.3 DateandTime.......................... 20
3.3 Remote Authentication . . . . . . . . . . . . . . . . . . . . . . 22
3.3.1 RADIUS ............................ 22
Chapter4 LAN.............................. 25
4.1 VLAN/Bridge Groups . . . . . . . . . . . . . . . . . . . . . . . 25
4.1.1 Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . 25
4.2 IPConfiguration......................... 26
4.2.1 Interfaces............................ 26
Chapter5 WirelessLAN......................... 29
5.1 WLAN ............................. 29
5.1.1 RadioSettings.......................... 29
5.1.2 Wireless Networks (VSS) . . . . . . . . . . . . . . . . . . . . . 34
Chapter6 Networking.......................... 44
6.1 Routes............................. 44
6.1.1 IPv4 Route Configuration . . . . . . . . . . . . . . . . . . . . . 44
Chapter 7 Local Services . . . . . . . . . . . . . . . . . . . . . . . . 46
7.1 DNS .............................. 46
7.1.1 DNSServers .......................... 46
7.1.2 StaticHosts........................... 46
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Chapter8 Maintenance ......................... 48
8.1 Diagnostics........................... 48
8.1.1 PingTest............................ 48
8.1.2 DNSTest............................ 48
8.1.3 TracerouteTest ......................... 48
8.2 Software & Configuration . . . . . . . . . . . . . . . . . . . . . 49
8.2.1 Options............................. 49
8.3 Reboot............................. 52
8.3.1 SystemReboot ......................... 52
8.4 FactoryReset.......................... 52
Chapter 9 External Reporting . . . . . . . . . . . . . . . . . . . . . . 53
9.1 SIA............................... 53
9.1.1 SIA............................... 53
Chapter10 Monitoring .......................... 54
10.1 Interfaces............................ 54
10.1.1 Statistics ............................ 54
10.1.2 NetworkStatus ......................... 55
10.2 WLAN ............................. 55
10.2.1 VSS .............................. 55
10.2.2 NeighborAPs.......................... 56
Index ............................. 58
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Chapter 1 Installation
Note
Please read the safety notices carefully before installing and starting up your device.
These are supplied with the device.
1.1 W2022ac and W2022ac-ext
1.1.1 Setting up and connecting
Note
All you need for this are the cables supplied with the equipment.
The device W2022ac uses integrated antennas. Their radiation is optimized for ceiling
mounting.
The device W2022ac-ext uses external antennas.
When setting up and connecting, carry out the steps in the following sequence:
(1) Antennas
For W2022ac-ext screw the provided standard antennas on to the connectors
provided for this purpose.
(2) LAN
For the standard configuration of your device via Ethernet connect port LAN1 of
your device to your PC.
The device automatically detects whether it is connected to a switch or directly to a
PC.
Select here only one of the connections LAN1 or LAN2, the second connection is
used to cascade several devices.
If you use more than one Ethernet connections on the same switch, loops may be
formed.
The standard patch cable (RJ45-RJ45) is symmetrical. It is therefore not possible to
mix up the cable ends.
(3) Power connection
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Note
The devices are supplied without a mains unit. The power adapter with EU plug (part
number 5500002091) is available as an accessory.
Connect the device to a mains socket. Use the power cord and insert it in the appro-
priate socket on your device. Now plug the power cord into a power socket
(100–240 V). The status LED signal that your device is correctly connected to the
power supply. Optionally, power can be supplied through a standard PoE injector
(part number 5530000338).
Installation
The access points are to be mounted either on the wall, on the ceiling or used as a table-
top devices.
Use as a table-top device
The device have integrated rubber pads. Place your device on a solid, level base.
Wall / Ceiling mounting
The devices are to be mounted by tabs on the back of the housing to the wall. A ceiling
mount is available as an accessory to mount the device on the ceiling (article number
5520000163). The ceiling mount allows mounting on suspended system ceilings without
drilling and dowels.
Warning
Before drilling, make sure that there are no building installations where you are drilling.
If gas, electricity, water or waste water lines are damaged, you may endanger your life
or damage property.
• Use the bracket as a template to mark out the drilling holes.
• Screw the bracket to the wall or ceiling with the provided dowels and screws.
• When mounting the unit to the struts of an intermediate ceiling, screw the supplied plastic
clips to the back of the bracket.
• Connect all necessary cables (Ethernet, power supply) to the access point before insert-
ing it into the bracket.
Make sure that the cables are not a source of danger! Guide the cables through the cable
guides!
• Fit the device onto the 3 metal pins and push it down until it clicks into place. When
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mounting to an intermediate ceiling, push the plastic clips against the braces so that they
click into place, too.
• If necessary, secure the device with a Kensington® lock against theft.
Ceilingmounting
1.1.2 Connectors
The connections are located on the underside of the device:
Underside
1 POWER Socket for power supply
2 LAN1/PoE und
LAN2 10/100/1000 Base-T Ethernet interfaces.
1.1.3 LEDs
The LEDs show radio status and radio activity of your device.
Note
Note that the number of active WLAN LEDs depends on the number of existing radio
modules.
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The LEDs are arranged as follows:
In operation mode, the LEDs display the following status information for your device:
LED status display
LED Colour Status Information
Status off No power supply connected. Error if other
LEDs are lit.
green on (flashing) Normal operation
red on (static) Failure
red on (flashing Management communication error
LAN 1/2 off No LAN
yellow on (static) 10 Mbit/s or 100 Mbit/s active
yellow on (flashing) 10 Mbit/s or 100 Mbit/s data traffic
green on (static) 1000 Mbit/s active
green on (flashing) 1000 Mbit/s data traffic
WLAN 1/2 off Radio module and/or SSIDs inactive
green on (slowly
blinking)
SSID active, no client is authenticated
green on (fast blink-
ing)
SSID active, one or more clients authenticated
green on (flashing) SSiD active, one or more clients authenticated
and data traffic
You can choose from three different operation modes of the LEDs in the System Manage-
ment->Global Settings->System menu.
Note
If you change the LED behavior through the GUI, this setting is preserved if you reset
the device to the ex-works state.
Normal All LEDs show their standard behavior.
Minimal Only the status LED flashes once per second.
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Off All LEDs are deactivated.
1.1.4 Scope of supply
Your device comes with the following accessories:
Cable sets/mains unit/other Documentation
W2022ac W2022ac Installation poster
Safety notices
W2022ac-ext W2022ac-ext
4 external standard WLAN antennas
Installation poster
Safety notices
1.1.5 General Product Features
The general product features cover performance features and the technical prerequisites
for installation and operation of your device.
The features are summarised in the following table:
General Product Features
Property Value
Dimensions and weights:
Equipment dimensions without cable
(WxDxH)
ca. 190 x 190 x 38 mm
Weight approx. 505 g
LEDs 5 (1x Power, 2x WLAN, 2x Ethernet)
Power consumption of the device max. 8.95 W
Voltage supply 12 V, 1.5 A (The power adapter with the part number
5500002091 is available as an accessory.)
PoE an Ethernet 1 Class 0, according to 802.3af (max.
12.4 W). The Gigabit PoE Injector with part number
5530000082 is available as an accessory.
Environmental requirements:
Storage temperature -10 °C to +70 °C
Operating temperature 0 °C to +40 °C
Relative atmospheric humidity 10 % to 90 %
Available interfaces:
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Property Value
WLAN One radio module IEEE 802.11bgn MIMO 2x2 and a
second radio module IEEE 802.11ac/an MU-MIMO 2x2
allow simultaneous operation at 2.4 and 5 GHz.
LAN/WAN 2 x 10/100/1000 mbps
PoE (Power-over-Ethernet) Power-over-Ethernet according IEEE 802.3af, compatible
with 802.3at PoE injectors
Available sockets:
Ethernet interface 2 RJ45 sockets
Antennas:
Antenna connection W2022ac: Integrated single band MIMO antenna array
with two antenna elements for each radio; 2 dBm gain @
2,4 GHz; 3 dBm gain @ 5 GHz.
W2022ac-ext: Two external antennas with omni char-
acteristic for each radio module, RSMA socket, appr. 1,5
dBm
Transmit Power (WLAN) max. 100 mW (20 dBm) EIRP
Standards & Guidelines Directive 2014/53/EU, 2011/65/EU, 2009/125/EU, EN
60950-1; EN 62311; EN 301489-1; EN301489-17; EN
300 328; EN 301893; EN 50581; EN 60601-1-2 (Medical
devices - part 1-2)
Buttons Reset button for restart or reset
1.1.6 Reset
If the configuration is incorrect or if your device cannot be accessed, you can reset the
device to the ex works standard settings using the reset button.
You can reset the access point to the ex works state in either of two ways:
(1) In the menu Maintenance->Factory Reset.
(2) Through the reset button on the side of the device.
Press the button until all LEDs are off, but the status LED that remains on.
As a protection against unauthorized use, the reset button may be covered by the
mounting bracket. Remove the access point from the bracket in order to access the
reset button.
Both methods delete all configurations and passwords.
You can now configure your device again as described from Basic configuration on page 9
.
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Note
If you have changed the LED behavior to something other then the default value, this
setting is preserved after resetting the device.
1.2 Cleaning
You can clean your device easily. Use a damp cloth or antistatic cloth. Do not use solvents.
Never use a dry cloth; the electrostatic charge could cause electronic faults. Make sure that
no moisture can enter the device and cause damage.
1.3 Pin Assignments
1.3.1 Ethernet interface
The devices W2022ac and W2022ac-ext have two 10/100/1000 Ethernet interfaces.
The connection is made via an RJ45 socket.
The pin assignment for the Ethernet 10/100/1000 Base-T interface (RJ45 socket) is as fol-
lows:
RJ45 socet for LAN connection
Pin Function
1 Pair 0 +
2 Pair 0 -
3 Pair 1 +
4 Pair 2 +
5 Pair 2 -
6 Pair 1 -
7 Pair 3 +
8 Pair 3 -
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1.4 Frequencies and channels
Different certification regulations apply around the world. ETSI standards generally apply
(predominantly used in Europe). For operation in Europe, please read the notes in the RED
Compliance Information.
1.5 Support information
If you have any questions about your new product, please contact a local, certified retailer
for prompt technical support. Resellers have been trained by us and receive privileged sup-
port.
Further information on our support and service offers can be found on our web site.
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Chapter 2 Basic configuration
You can use the GUI (other configuration steps) for the basic configuration of your device.
The basic configuration is explained below step-by-step. A detailed online help system
gives you extra support.
This user’s guide assumes you have the following basic knowledge:
• Basic knowledge of network structure
• Knowledge of basic network terminology, such as server, client and IP address
• Basic knowledge of using Microsoft Windows operating systems
You can find other useful applications at our web site.
2.1 Presettings
2.1.1 Preconfigured data
You have three ways of accessing your device in your network to perform configuration
tasks:
(a) Dynamic IP address
In ex works state, your device is set to DHCP client mode, which means that when it is
connected to the network, it is automatically assigned an IP address if a DHCP server
is run. You can then access your device for configuration purposes using the IP ad-
dress assigned by the DHCP server. For information on determining the dynamically
assigned IP address, please see your DHCP server documentation.
(b) Fallback IP address
If you do not run a DHCP server, you can connect your device directly to your configur-
ation PC and then reach it using the following, predefined fallback IP configuration:
•IP Address:
•Netmask:
Make sure that the PC from which the configuration is performed has a suitable IP
configuration (see Configuring a PC on page 12).
(c) Assigning a fixed IP address
Use the following access data to configure your device in an ex works state:
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•User Name:
•Password:
Note
All bintec elmeg devices are delivered with the same username and password. As long
as the password remains unchanged, they are therefore not protected against unau-
thorised use. Make sure you change the passwords to prevent unauthorised access to
your device!
How to change the passwords is described in Modify system password on page 14.
2.1.2 Software update
Your device contains the version of the system software available at the time of production.
More recent versions may have since been released. You can easily perform an update
with the GUI using the Maintenance->Software &Configuration menu.
For a description of the update procedure, see Software Update on page 15.
2.2 System requirements
For configuration, your PC must meet the following system requirements:
• Suitable operating system (Windows, Linux, MAC OS)
• A web browser (Internet Explorer, Firefox, Chrome) in the current version
• Installed network card (Ethernet)
• High colour display to show the graphics correctly
• TCP/IP protocol installed (see Configuring a PC on page 12)
2.3 Preparation
To prepare for configuration, you need to...
• Obtain the data required for the basic configuration.
• Check whether the PC from which you want to perform the configuration meets the ne-
cessary requirements.
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2.3.1 Gathering data
The main data for the basic configuration can be gathered quickly, as no information is re-
quired that needs in-depth network knowledge. If applicable, you can use the example val-
ues.
Before you start the configuration, you should gather the data for the following purposes:
• IP configuration (obligatory if your device is in the ex works state)
• Configuration of a wireless network connection in Access Point mode
The following table shows examples of possible values for the necessary data. You can
enter your personal data in the "Your values" column, so that you can refer to these values
later when needed.
If you configure a new network, you can use the given example values for IP addresses
and netmasks. In cases of doubt, ask your system administrator.
Basic configuration
For a basic configuration of your gateway, you need information that relates to your net-
work environment:
IP configuration of the access point
Access data Example value Your values
IP address of your access point 
Netmask of your access point 
Access Point mode
If you run your device in Access Point mode, you can set up the required wireless net-
works. To do this, you need the following data:
Configuration of a wireless network
Access data Example value Your values
Network Name (SSID) 
Security mode 
Preshared key 
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2.3.2 Configuring a PC
In order to reach your device via the network and to be able to carry out configuration, the
PC used for the configuration has to satisfy some prerequisites.
• Make sure that the TCP/IP protocol is installed on the PC.
• Select the suitable IP configuration for your configuration PC.
The PC via which you want to configure the IP address for your device must be in the
same network as your device.
Checking the Windows TCP/IP protocol
Proceed as follows to check whether you have installed the protocol:
(1) Click the Windows Start button and then Settings -> Control Panel -> Network Con-
nections (Windows XP) or Control Panel -> Network and Sharing Center->
Change Adapter Settings (from Windows 7 on).
(2) Click on LAN Connection.
(3) Click on Properties in the status window.
(4) Look for the Internet Protocol (TCP/IP) entry in the list of network components.
Installing the Windows TCP/IP protocol
If you cannot find the Internet Protocol (TCP/IP) entry, install the TCP/IP protocol as fol-
lows:
(1) First click Properties, then Install in the status window of the LAN Connection.
(2) Select the Protocol entry.
(3) Click Add.
(4) Select Internet Protocol (TCP/IP) and click on OK.
(5) Follow the on-screen instructions and restart your PC when you have finished.
Allocating PC IP address
Allocate an IP address to your PC as follows:
(1) Select Internet Protocol (TCP/IP) and click Properties.
(2) Choose Use following IP address and enter a suitable IP address, the matching net-
mask, your default gateway and your preferred DNS server.
If you run a DHCP server in your network, you can apply the default Windows setting Ob-
tain IP address automatically and Obtain DNS server address automatically.
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Your PC should now meet all the prerequisites for configuring your device.
2.4 IP configuration
In the ex works state, your device is configured in DHCP Client mode and therefore dynam-
ically receives an IP address if you run a DHCP server in your network. If this is not the
case, connect your device directly to the configuration PC and use the fallback IP address
.
Configuration with configuration services
Wireless LAN Controller: With the be.IP integrated in the ALL IP system and assistant
guided WLAN controller, that access point can be put into operation. Please refer to your
gateway's data sheet to find out the number of Access Points that you can manage with
your gateway's wireless LAN controller and details of the licenses required.
When you select the Wizard you will receive instructions and explanations on the separate
pages of the Wizard.
Cloud NetManager*: With the Cloud NetManagerhas you can manage the access points.
A valid license for each access point is needed.
Note
* Cloud NetMAnager is currently in preparation!
Note
If you have previously implemented configurations on your device using the Wireless
LAN Controller, you must set your device to delivery status before using the Cloud
NetManager. The current boot-up configuration will be deleted. Do not forget to export
it, if necessary, and to save it on your PC if you want to use it later.
If you are using the Cloud NetManager, you do not have access to the menus for
WLAN configuartion. If you want to use the Cloud NetManager, you must disable the
Wireless LAN Controller in advance (if it is available). Otherwise, this will take pre-
cedence.
The simultaneous operation of the Cloud Net Manager and Wireless LAN Controller is
currently not intended.
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In the System Administration-> Global Settings ->System menu, Communication with
the NetManager is   . The address of the Cloud NetManager is preconfigured
in the NetManager IP address field. If you want to run your own management system, you
need to enter the address of your server here.
Step-by-step instructions for the most important configuration tasks can be found in the
separate Application Workshop guide for each application, which can be downloaded
from our web site.
GUI Call up
Start the configuration interface as follows:
(a) Enter the IP address of your device in the address line of your Web browser.
With DHCP server:
• the IP address that the DHCP server assigned to your device
Without DHCP server:
• With direct connection to the configuration PC: the fallback IP address

(b) Enter  in the User field and  in the Password field.
(c) Click LOGIN in order to get to the configuration interface.
2.5 Modify system password
All bintec elmeg devices are delivered with the same username and password. As long as
the password remains unchanged, they are therefore not protected against unauthorised
use. Make sure you change the passwords to prevent unauthorised access to your device!
Proceed as follows:
(a) Go to the System Management->Global Settings->Passwords menu.
(b) Enter a new password for System Admin Password.
(c) Enter the new password again under Confirm Admin Password.
(d) Click OK.
(e) Store the configuration using the Save configuration button above the menu naviga-
tion.
Note the following rules on password use:
• The password must not be easy to guess. Names, car registration numbers, dates of
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