Bissell 2151 SERIES User manual

MULTI REACH
Stick Vacuum
___________
USER GUIDE
2151 SERIES

www.BISSELL.com2
IMPORTANT: READ ALL INSTRUCTIONS BEFORE USE.
RETAIN INSTRUCTIONS FOR FUTURE REFERENCE.
Do not use in rain or leave outdoors while raining.
WARNING: Basic safety precautions should always be
observed when using an electrical appliance, including the
following to reduce the risk of fire, electrical shock, or injury:
Personal Safety:
• Store indoors in a dry place out of the
reach of children.
• Always use responsibly. This appliance
can be used by children aged from
8 years and above and persons with
reduced physical, sensory or mental
capabilities or lack of experience and
knowledge if they have been given
supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved.
• Don’t let children play with the
appliance; supervise children using or
maintaining the appliance.
• Use only manufacturer’s recommended
attachments as described in this
manual; misuse or use of any accessory
or attachment other than those
recommended, may present a risk of
personal injury.
• Take extra care when cleaning stairs.
• Keep the appliance and accessories
away from hot surfaces.
• Do not block the appliances openings
or hinder air flow; keep openings free of
any objects including dust, lint, clothing,
fingers (and all parts of the body).
• Particularly keep hair, hands and feet
away from the brush bar and other
moving parts.
• Do not store appliance leaning up
against the wall.
Electrical safety:
• Only use batteries and chargers supplied
by BISSELL.
• Never modify the charger in any way.
• The charger has been designed for a
specific voltage. Always check that the
mains voltage is the same as that stated
on the rating plate.
A charger that is suitable for one type
of battery pack may create a risk of fire
when used with another battery pack;
never use the charger with another
appliance or attempt to charge this
product with another charger.
• Before use, check the charger cord for
signs of damage or ageing.
A damaged or entangled charger cord
increases the risk of fire and electric
shock.
• Do not abuse the charger cord.
• Never carry the charger by the cord.
• Do not pull the cord to disconnect from
a socket; grasp the plug and pull to
disconnect.
• Don’t wrap the cord around the charger
when storing.
• Keep the charger cord away from hot
surfaces and sharp edges.
• The supply cord cannot be replaced. If
the cord is damaged the charger should
be discarded and replaced.
• Do not handle the charger or the
appliance with wet hands.
• Do not store or charge the appliance
outdoors.
IMPORTANT SAFETY INSTRUCTIONS

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• The charger must be removed from the
socket before removing the battery,
cleaning or maintaining the appliance.
• Ensure the appliance is o before
connecting or disconnecting the
motorised brush bar.
Battery safety:
• This appliance includes Li-Ion batteries;
do not incinerate batteries or expose to
high temperatures, as they may explode.
• Liquid ejected from the battery may
cause irritation or burns.
• In an emergency situation contact
professional help immediately!
• Leaks from the battery cells can occur
under extreme conditions. Do not touch
any liquid that leaks from the battery. If the
liquid gets on the skin wash immediately
with soap and water. If the liquid gets
into the eyes, flush them immediately
with clean water for a minimum of 10
minutes and seek medical attention. Wear
gloves to handle the battery and dispose
of immediately in accordance with local
regulations.
• Shorting the battery terminals may cause
burns or fire.
• When the battery pack is not in use, keep
it away from paper clips, coins, keys,
nails, screws or other small metal objects
that could make a connection from one
terminal to another.
• When you dispose of the appliance
remove the battery and dispose of the
battery safely in accordance with local
regulations.
Service:
• Before using the appliance and after
any impact, check for signs of wear or
damage and repair as necessary.
• Do not use the appliance if any part is
damaged or defective.
• Repairs should be carried out by a
service agent or a suitably qualified
person in accordance with relevant safety
regulations. Repairs by unqualified persons
could be dangerous.
• Never modify the appliance in any way
as this may increase the risk of personal
injury.
• Only use replacement parts or
accessories provided or recommended by
BISSELL.
Intended use:
• This appliance has been designed for
domestic dry vacuum cleaning only.
• Do not pick up liquids or use on wet
surfaces.
• Do not pick up anything that is
flammable, burning or smoking.
• Use only as described in this manual.
• Don’t use on concrete, tarmacadam
or other rough surfaces.
• The brush bar may damage certain floor
surfaces. Before vacuuming flooring,
rugs or carpets, check the flooring
manufacturer’s recommended
cleaning instructions. If damage occurs,
stop use immediately.
• May damage delicate fabrics or
upholstery. Care should be taken on
loose-weave fabrics or where there
are loose threads. If in doubt please test
on an inconspicuous area first. If damage
occurs, stop use immediately.
WARNING:
• Do not use water, solvents, or polishes to
clean the outside of the appliance; wipe
clean with a dry cloth.
• Never immerse the unit in water and do
not clean in a dish washer.
• Never use the appliance without the filter
fitted.

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Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products with
you. We want to make sure your Multi Reach works as well as it does today for
years to come, so this guide has tips on using (pages 5-7), maintaining (pages
8-9), and if there is a problem, troubleshooting (page 10).
In just a few simple assembly steps, you’ll be ready to vacuum. Let’s get started!
What’s in the Box
1
6
2
3
Battery Dusting Brush
Upholstery Tool
49
Powered Floor Head
7
Nozzle
2
Extension Wand
1
Crevice Tool
(stored inside the handle)
5
Multi Reach Handheld
3Charger
8
Bin
6
4
8
5
9
7
10
10
11Wall Mount (includes screws and drywall anchors)
11

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To attach the powered floor head,
remove the nozzle by pulling gently
on the green locking ring until the
nozzle comes free from the body. The
power must be OFF while changing
tools.
Take the powered floor head and
attach it to the extension wand. It will
click into place.
Continue steps on next page
Operation
Power floor head assembly
You can use the Multi Reach straight
out of the box. The dusting brush
can be slotted onto the nozzle. The
crevice tool is stored inside the
handle.
Push the button to switch the Multi
Reach ON. Push again to switch OFF.

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To remove the dirt bin, firmly grasp
the dirt bin and pull out.
Locate the release latch and pull to
open the dirt bin and empty. You may
also remove the filter from the dirt bin.
Gently tap the filter to help remove
excess dust and debris. Ensure all
debris is removed from the seal and
latch before closing the lid.
Emptying the dirt bin
Attach the extension wand to the
Multi Reach by aligning white dots
and clicking into place.
Power floor head assembly (continued)

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Plug the charger in and connect it to
the battery.
Battery charging
After 5 hours the LEDs turn green
and charging is complete.
It is OK to charge for 1 hour for a
burst of cleaning.
Recharge the battery when a single
green light flashes. 1-4 slow blinking
green lights indicates it is charging.
5
hours
1
hour
boost
BATTERY LIGHT STATUS
Charging1-4 slow blinking green lights indicate the battery is charging.
RunningWhile running, 1-4 green lights indicate you have 25% (1 light) to
100% (4 lights) battery left.
Jammed
Brushroll
4 solid red lights mean the brushroll has jammed. Remove the
battery, remove the brushroll, clean it and replace. Once the
battery is replaced it may take 10 sec. to turn from red to green.

www.BISSELL.com8
Clean the brush bar as needed. Never
operate the powered floor head
without the brush roll installed.
Before you remove the brush bar, you
will need to remove the power floor
head from the extension floor tube.
To do this, gently pull on the green
locking ring.
Remove the extension wand from the
Multi Reach by pulling gently on the
green locking ring.
Rotate the latch on the side of the
powered floor head and pull out the
brush bar.
Removing and cleaning the brush bar

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Remove the filter by pulling it from
the top of the bin. Tap the dirt from
the filter and tip any dirt from the
filter housing. Wash the filter if
necessary.
You may gently wash the filter under
warm water. Do not use detergents or
soaps. The filter must be completely
dry before using it. Never put the bin
back without the filter inside. You
could damage the motor.
Cleaning the filter
Press the green buttons and pull to
remove the battery. The battery can
be charged on or o the main unit.
Removing the battery

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Product Care
Your BISSELL Multi Reach doesn’t need much maintenance: keep the filter
clean, check for blockages, remove hair from the brushbar and charge the
battery. Wipe it with a dry cloth if it gets dirty, including the area under the
bin. Never wash it with liquid, run it under a tap or use it without the filter.
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
Multi Reach
won’t
turn on
Battery isn’t fully charged Charge battery following
instructions on page 7
Wrong charger being used Be sure to use only the charger
supplied with your product
Multi Reach
is not
cleaning well
Dirt bin is full Empty dirt bin
Dirt bin is not installed properly Position bin correctly and
snap firmly into place
Filters need cleaning Follow filter cleaning instructions
on page 9
Filters need replacing Visit www.bissell.com or
call 1-800-237-7691 to order
replacement filters
Clog or obstruction in Multi
Reach handheld
Remove the battery and bin from
the body and look through both
ends of the nozzle and tube to
dirt bin to remove any blockages
Clog or obstruction in powered
floor head
Remove the brush bar to clean
and remove any blockages, see
page 8
Clog or obstruction in extension
floor tube or crevice tool
Look through both ends of the
tube to remove any blockages
Battery
Status Lights
are Indicating
a problem
1 red flashing battery light Charger may have developed a
fault and may need to be replaced
4 depleting red flashing lights Charger may have developed a
fault and may need to be replaced
NO lights illuminate after fully
charging
Charger may have developed a
fault and may need to be replaced
4 solid red lights The brushroll has jammed, see
instructions on page 8
Trouble Shooting

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If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your
area. If you need information about repairs or replacement parts, or if you have questions
about your warranty, contact BISSELL Consumer Care.
This warranty gives you specific legal
rights, and you may also have other rights
which may vary from state to state. If you
need additional instruction regarding this
warranty or have questions regarding
what it may cover, please contact BISSELL
Consumer Care by E-mail, telephone, or
regular mail as described below.
Limited Two-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon
receipt of the product BISSELL will repair
or replace (with new or remanufactured
components or products), at BISSELL’s
option, free of charge from the date of
purchase by the original purchaser, for two
years any defective or malfunctioning part.
See information below on "If your BISSELL
product should require service".
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage
or malfunction caused by negligence,
abuse, neglect, unauthorized repair, or
any other use not in accordance with the
User's Guide is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE
OF THIS PRODUCT. BISSELL’S LIABILITY
WILL NOT EXCEED THE PURCHASE
PRICE OF THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY
IMPLIED WARRANTIES WHICH MAY
ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE TWO YEARS DURATION
FROM THE DATE OF PURCHASE AS
DESCRIBED ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
Warranty
Service

12
©2017 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 161-4129 11/17
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