Bissell Pet Hair Eraser® Cordless Hand Vacuum... Operational manual

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USER'S GUIDE
94V5 SERIES
Cordless Hand Vacuum
Safety Instructions
Product View
Assembly
Operations
Maintenance and Care
Troubleshooting
Consumer Services
Replacement Parts
3
4
5
6
6-8
9
12
10
Warranty
Product Registration
11
12
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www.bissell.com 800.237.7691
Thanks for buying a BISSELL Pet Hair Eraser®Cordless Hand Vacuum
We’re glad you purchased a BISSELL vacuum. Everything we know
about floor care went into the design and construction of this
complete, high-tech home cleaning system.
Your BISSELL vacuum is well made, and we back it with a limited one
year warranty. We also stand behind it with a knowledgeable, dedicat-
ed Consumer Services department, so, should you ever have a prob-
lem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and
service of high quality homecare products like your BISSELL
vacuum.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
2

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IMPORTANT SAFETY INSTRUCTIONS
3
When using an electrical appliance, basic
precautions should be observed, including
the following:
READ ALL
INSTRUCTIONS
BEFORE USING YOUR
VACUUM.
WARNING: To
reduce the risk of fire,
electric shock, or injury:
■Do not use outdoors or on wet surfaces.
■Do not allow to be used as a toy.
■Close attention is necessary when used
by or near children.
■Do not use for any purpose other than
described in this User’s Guide.
■Use only manufacturer’s recommended
attachments.
■Do not use with damaged cord or plug.
■If appliance is not working as it should,
has been dropped, damaged, left out-
doors, or dropped into water, have it
repaired at an authorized service center.
■Do not pull or carry by cord, use cord as a
handle, close a door on cord, or pull cord
around sharp edges or corners. Do not
run appliance over cord. Keep cord away
from heated surfaces.
■Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.
■Do not handle charger, including charger
plug and charger terminal with wet hands.
■Do not charge the unit outdoors.
■Use only the charger supplied by the
manufacturer to recharge.
■Do not incinerate the appliance even if
it severely damaged. The batteries can
explode in a fire.
■Do not put any object into opening.
■Do not use with any opening blocked.
■Keep openings free of dust, lint, hair and
anything that may reduce airflow.
■Keep hair, loose clothing, fingers, and all
parts of body away from openings and
moving parts.
■Use extra care when cleaning stairs.
■Do not pick up flammable or combustible
liquids. (lighter fluid, gasoline, kerosene,
etc.) or use in areas where they may be
present.
■Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, etc.).
■Do not use vacuum cleaner in an
enclosed space filled with vapors given
off by oil base paint, paint thinner, some
moth proofing substances,
flammable dust, or other explosive or
toxic vapors.
■Do not pick up hard or sharp objects
such as glass, nails, screws, coins, etc.
■Do not pick up anything that is burning
or smoking, such as cigarettes, matches, or
hot ashes.
■Do not use without dust cup or filters in
place.
■Use only on dry, indoor surfaces.
SAVE THESE
INSTRUCTIONS
FOR FUTURE USE
This model is for household use only.

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4
Product view
Soft Grip Handle
Charging
Indicator Light
Filter
Dirt Cup Release
Deluxe
Charging
Base
Charging
Adapter Plug
Dirt Container
Integrated
Crevice Tool
Pet Hair Nozzle
CAUTION:
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
Power Switch

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Assembly
Deluxe charging base
The included charging base can be
mounted on the wall or sit on a table top.
Mounting on wall (optional)
1. Select an area close to a wall outlet and
make sure the wall area is free from any
hidden electrical wires, water pipes and
gas lines.
NOTE: Do not mount near direct
sunlight, near a heat source or
outdoors.
2. Select an appropriate drill type for the
material to be drilled.
3. Carefully measure and mark the location
of the screw holes and then drill holes
and screw the wall mounting base onto
the wall.
Charging
***IMPORTANT***
ALWAYS TURN UNIT OFF PRIOR TO
CHARGING*
*failing to do so may result in battery
not fully charging
1. In order for the unit to charge, the hand
vac must be securely in the charging
base, with the charging contacts fully
engaged.
2. Plug the charging base adaptor into the
wall outlet. The red indicator light will
illuminate and remain on when plugged
into wall outlet. Charge the unit com-
pletely for 24 hours prior to first use.
NOTE: The adaptor may become
warm during charging – this is normal.
3. When the unit is fully discharged,
approximately 16 hours of charging time
is required for the battery to regain full
capacity.
1.
5
3.

Power Switch
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Operations
6
Maintenance and care
Power switch
The power switch is located on the top of
the handle
Using your hand vacuum
1. Remove unit from the charging base.
2. Slide switch forward to turn unit ON ( I ), slide
back to turn OFF ( O ).
Rubber Pet Nozzle
The rubberized nozzle is designed to
attract and pull pet hair and dirt from
upholstery and carpet.
Integrated Crevice Tool
For hard to reach messes use the
integrated crevice tool. To access crevice
tool, pull on tab indicated by arrow on
front of hand vac nozzle. Listen for click
to know crevice tool is ready to use.
When finished cleaning, simply push
crevice tool back into unit.
To maintain maximum cleaning
performance, the following maintenance
steps must be performed:
Emptying the dirt cup
Dirt cup should be emptied before
debris reaches the FULL line on cup.
1. Turn power OFF ( O ).
2. Hold the hand vacuum vertically and depress
release button on the front to release dirt con-
tainer.
3. Gently pull dirt container away from the hand
vacuum grip and remove the filter. Empty dirt
into waste container.
4. Replace filter back into the dirt container and
attach dirt container to hand vacuum until it
snaps securely into place.
2.
2. 3.

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7
Maintenance and care
3.
Cleaning or Replacing the filter
The key to maximum performance
is having a clean filter. Cleaning the
filter after each use will help your
vacuum operate at peak efficiency.
Use only genuine BISSELL model
number 52H6 replacement filters in
your BISSELL vacuum. To purchase
visit WWW.BISSELL.COM or call
1-800-237-7691.
To clean filter:
1. Turn power OFF (O).
2. Remove the dirt container as directed in
"Emptying the dirt cup" on page 6.
3. Remove filter and tap firmly against the
inside of a waste container, removing
any visible dirt.
4. Replace filter back into the dirt container
and attach dirt container to hand
vacuum until it snaps securely in place.
NOTE: After heavy usage, you may
clean the filter by washing it gently
by hand in warm water and mild
dish detergent. Rinse thoroughly
and make certain it is completely
dry before replacing it.
Nozzle Maintenance
Keep nozzle clean and free of debris by
wiping with clean, damp cloth.

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Maintenance and care
8
Disposal of batteries
If your Pet Hair Eraser Hand Vac
is to be disposed of, the batteries
should be removed and disposed of
properly.
1. IMPORTANT:
Remove from charging base and fully
discharge hand vacuum.
2. Remove dirt container from handle.
3. Remove (6) Phillips head screws on the
handle and cover.
4. Separate left and right cover.
5. Remove the entire battery assembly from
the cover.
6. Remove (3) Phillips head screws
between the motor and battery bracket.
7. Pull the motor, PCB, fuse, and inner
wire through the middle of the battery
bracket, separating the battery bracket
and both batteries from the motor, PCB,
and inner wire.
8. Cut wires from the PCB and fuse to the
battery bracket.
9. Keep Battery Pack together – DO NOT
separate individual batteries. For spe-
cific disposal instructions of batteries,
please contact RBRC (Rechargeable
Battery Recycling Corporation)
1-800-822-8837
or visit www.rbrc.com.
10.Discard remainder of product
CAUTION: Disconnecting the battery
will destroy the appliance and void the
warranty.
WARNING:
This product contains Nickel Metal Hydride (Ni-MH)
rechargeable batteries. According to Federal and State
regulations, removal and proper disposal of Ni-MH bat-
teries is required. For removal of the batteries in your
Pet Hair Eraser see instructions below.
TM
3.
6 screws

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9
Troubleshooting
Vacuum won’t turn on
Possible causes Remedies
1. Battery is fully discharged 1. Charge battery. Follow charging battery instructions on page 5
Vacuum cleaner has low suction
Possible causes Remedies
1. Dirt container is full 1. Empty dirt container
2. Dirt container is not installed properly 2. Position container correctly and snap firmly into place
3. Filters need cleaning 3. Follow filter instructions on page 7
4. Filters need replacing 4. Visit www.bissell.com or call 1-800-237-7691 to order
replacement filters.
5. Battery needs charging 5. Charge battery. Follow charging battery instructions on page 5
Visible dirt escaping from vacuum
Possible causes Remedies
1. Dirt container is full of debris 1. Empty dirt container
2. Filter is missing or installed incorrectly 2. Check filter for correct installation
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of
service. Contact us directly at 1-800-237-7691.

www.bissell.com 800.237.7691
10
You may purchase parts by calling BISSELL Consumer Services or by
visiting our website. Below is a list of common replacement parts.
Item Part No. Part Name
1 52H6 Filter assembly – set of 2
2 2031622 Charging base
3 2031624 Dirt cup assembly
1 2 3
Replacement parts - BISSELL Pet Hair Eraser®

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11
Warranty - BISSELL Pet Hair Eraser® Cordless Hand Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail,
telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product
BISSELL Homecare, Inc. will repair or replace (with new or remanufactured components or
products), at BISSELL’s option, free of charge from the date of purchase by the original
purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any
other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your
area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Support” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on how long an implied warranty last so the
above limitation may not apply to you.

©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4328
Rev 03/11
Visit our website at:
www.bissell.com
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 11 for details.
BISSELL consumer services
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