Black Box DCX1000 User manual

High-Performance Digital KVM Matrix Switch.
Shielded CAT6/CAT6A/CAT7 cables are required.
DCX KVM Matrix Switch
DCX1000 DCX3000-DPT DCX-VGA
DCX3000 DCX3000-DVR DCX3000-DVT
Order toll-free in the U.S. or for FREE technical support 24/7: Call 877-877-BBOX
(outside U.S. call 724-746-5500)
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Information

DCX Switch
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Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners.
We‘re here to help! If you have any questions about your application
or our products, contact Black Box Tech Support at 877-877-2269
or go to blackbox.com and click on “Talk to Black Box.”
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FCC and IC RFI Statements
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Federal Communications Commission and Industry Canada Radio Frequency Interference
Statements
This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict
accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to
comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial
environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio
Interference Regulation of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de
la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada.
Disclaimer:
Black Box Network Services shall not be liable for damages of any kind, including, but not limited to, punitive, consequential or cost of cover damages, resulting
from any errors in the product information or specifications set forth in this document and Black Box Network Services may revise this document at any time
without notice.

DCX Switch
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Instrucciones de Seguridad
(Normas Oficiales Mexicanas Electrical Safety Statement)
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca
de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá a lo descrito en las instrucciones de operación.
Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico
sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes
que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros
aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como
se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados
sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

Table of Contents
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Contents
1. Specifications.............................................................................................................................................................................. 6
1.1 Options ............................................................................................................................................................................. 6
2. Welcome.................................................................................................................................................................................... 7
2.1 Access permissions............................................................................................................................................................ 8
2.2 Port designations.............................................................................................................................................................. 8
3. Installation................................................................................................................................................................................ 10
3.1 Connections.................................................................................................................................................................... 10
3.1.1 Computer connections: Video ............................................................................................................................ 10
3.1.2 Computer connections: USB................................................................................................................................11
3.1.3 Computer connections: Data link ........................................................................................................................11
3.1.4 Switch (DCX1000) connections: Computer links .................................................................................................12
3.1.5 Reallocating ports................................................................................................................................................12
3.1.6 Switch (DCX1000) connections: User console links .............................................................................................12
3.1.7 Switch (DCX3000) connections: Computer links.................................................................................................13
3.1.8 Reallocating ports................................................................................................................................................13
3.1.9 Switch (DCX3000) connections: User console links.............................................................................................13
3.1.10 Switch connections: Network link..................................................................................................................... 14
3.1.11 Switch connections: Serial options port............................................................................................................. 14
3.1.12 Switch connections: Power ................................................................................................................................15
3.1.13 Console connections: Video.............................................................................................................................. 16
3.1.14 Console connections: USB .................................................................................................................................17
3.1.15 Console connections: Audio ..............................................................................................................................17
3.1.16 Console connections: Data link......................................................................................................................... 18
3.1.17 Console connections: Options port................................................................................................................... 18
3.1.18 Console connections: Power............................................................................................................................. 19
4. Configuration........................................................................................................................................................................... 20
4.1. Accessing DCX Matrix.................................................................................................................................................... 20
4.2 Using DCX Matrix........................................................................................................................................................... 22
4.3 Quick guide to creating a new installation...................................................................................................................... 23
4.4 The Control page............................................................................................................................................................ 24
4.5 The Configure pages ...................................................................................................................................................... 25
4.6 Configure > Consoles ..................................................................................................................................................... 29
4.7 Configure > Consoles > Remotes.................................................................................................................................... 33
4.8 Configure > Computers.................................................................................................................................................. 35
4.9 Configure > Computers > Locals .................................................................................................................................... 38
4.10 Reallocating ports ......................................................................................................................................................... 40
4.11 The Users page...............................................................................................................................................................41
4.12 The Maintenance pages ................................................................................................................................................ 42
4.13 Resetting and recovering .............................................................................................................................................. 45
5. Operation................................................................................................................................................................................. 47
5.1 Viewing the OSD ............................................................................................................................................................ 47
5.2 Choosing a computer ..................................................................................................................................................... 48
5.3 Using Audio.................................................................................................................................................................... 49
5.4 Indicators........................................................................................................................................................................ 50
Appendix A. Safety Information ................................................................................................................................................... 52
Appendix B. Firmware upgrades for basic extender installations .................................................................................................. 53
Appendix C. Link cable interference protection ............................................................................................................................ 54

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1. Specifications
Approvals: CE, FCC
Hardware Compatibility: All computers with DVI-D/DisplayPort digital video and USB interfaces
Software Compatibility: Operates with all known software and operating systems including
Windows®, Linux®, Unix®, BSD, all Sun®OS, all Mac®OS, NetWare®, etc.
Operating Temperature: 32 to 104°F (0 to 40°C)
1.1 Options
The following options are available for your DCX installation:
•DCX1000 digital matrix switch with 10 ports
•DCX3000 digital matrix switch with 30 ports
•DCX SAM module with DisplayPort video and USB connections
•DCX SAM module with DVI-D video and USB connections
•DCX SAM module with VGA video and USB connections
•DCX DVR remote console module
•19" rack mount bracket for two DCX-DVR remote console modules
Part number: DCX1000
Part number: DCX3000
Part number: DCX3000-DPT
Part number: DCX3000-DVT
Part number: DCX-VGA
Part number: DCX3000-DVR
Part number: DCX3000-DVR-RMK

Chapter 2: Overview
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2. Welcome
Thank you for choosing the Black Box DCX sys-
tem. This adaptive system makes sharing
numerous host computers among multiple
users straightforward and flexible. Every com-
puter is linked, via its USB and video ports, to a
compact DCX SAM module while each set of
peripherals are connected to a DVR Remote
module (to form Consoles).
The various computers and consoles are then
linked, via CAT6a or CAT7 cable with S/FTP,
S/STP or PiMF shielding (see Appendix C
for details), to a central DCX switch. Each
user can then, subject to the privileges grant-
ed by the admin, gain quick access to any of
the required computers.
An integral part of the DCX1000 and
DCX3000 Switches is the DCX Matrix, a
browser-based configuration and management
tool that allows one or more remote admin
user(s) to monitor and maintain all aspects of
operation.
If required, computers and consoles
can be individually connected in order
to take advantage of the DCX
extender properties without the
switching.
COMPUTER COMPUTERCOMPUTERCOMPUTER
DCX Switch
DCX DVR
Remote
DCX DVR
Remote
DCX DVR
Remote
DCX SAM DCX SAMDCX SAMDCX SAM
CONSOLECONSOLE CONSOLE
ADMIN
USER
A
USER
B
USER
C
Shielded CAT6a or 7
maximum10m
Shielded CAT6a or 7
maximum50m
COMPUTER
DCX SAM
CONSOLE
DCX DVR
Remote
Shielded CAT6a or 7
maximum50m
Cable type and distance rules
• Cable screening/shielding is required. The best cable shielding specifications for use with the DCX system are: S/FTP, S/STP
or PiMF.
• Extension distances up to 50m are supported with single uninterrupted runs of recommended cable (shielded CAT6a or
CAT7 cable).
• CAT5 or CAT5e cables must not be used with this product.
• Overall cable runs must be reduced by 5m for each additional cable coupling.
• All patch cables should be as short as possible and should be no longer than 2m.
• It is recommended that shielded CAT7 cables are used for maximum performance.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.

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2.1 Access permissions
The DCX1000 and DCX3000 Switches use a system of hierarchal Access permissions to mediate between numerous consoles and
multiple computers. Each console is granted the use of up to four types of access permissions to each computer, most of which
influence how other users can gain simultaneous access to the same computer. The four access permissions, and their effects on
other console users are as follows:
VIEW ONLY
The console user can view the chosen
computer’s output but cannot alter it.
Once selected, other consoles can
simultaneously use
VIEW ONLY,
SHARED ACCESS or EXCLUSIVE
for the same computer.
SHARED ACCESS
The console user can view and control
the chosen computer’s output.
Once selected, other consoles can
simultaneously use
VIEW ONLY or
SHARED ACCESS
for the same computer.
EXCLUSIVE
The console user can view and
control the chosen computer’s
output.
Once selected, other consoles can
simultaneously use
VIEW ONLY
for the same computer.
PRIVATE
The console user can view
and control the chosen
computer’s
output.
Once selected, all other
consoles are completely
locked out from the same
computer.
Note: The hierarchy of permissions shown here increases from left to right.
2.2 Port designations
2.2.1 DCX1000
By default the DCX1000 Switch provides 8 computer ports (1 to 8) and 2 user console ports (9 to 10), all on its rear panel,
however, these designations are not fixed. If your installation requires a greater number of consoles, you can alter the alloca-
tion of these standard ports to suit:
COMP COMP
OR OR
12 3456 78910
COMPUTERS/USERS
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
USER USER
PWRAPWR BSTS ERR
DCX1000 Switch
KVMMATRIXSWITCHING
DCX3000 REAR PANEL

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2.2.2 Port designations
By default the DCX3000 Switch provides 10 user console ports on its front panel and 20 computer ports along its rear panel,
however, these designations are not fixed. If your installation requires a greater number of computers or has a need for more user
consoles, you can alter the allocation of these standard ports to suit:
USERS
30292827262524232221
PWRAPWR BSTS ERR
DCX3000 Switch
KVMMATRIXSWITCHING
11121231341451561671781891910 20
COMPUTERS
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
COMP
OR
USER
USERS
30292827262524232221
COMP COMP
OR OR
USER USER USER USER USER USER USER USER USER
DCX3000 FRONT PANEL
DCX3000 REAR PANEL
COMP
OR
USER
Ports 21 to 23 can
be reallocated as
computer ports.
Any of the 20 rear panel computer ports can be reallocated as user console ports

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3. Installation
Please consider the following important points when planning the position of the DCX modules:
• Ifused,positiontheDCX1000/3000Switchinacentralpositionthatservesthehostsystemsandusermoduleswithout
exceeding the maximum link lengths. It will also require a source of mains power.
• SituateeachDCX-DVRremotemoduleclosetotheperipheralstowhichitwillbeconnectedandneartoasourceofmains
power.
• Consult the precautions listed within the Safety information section.
3.1 Connections
Connections do not need to be carried out in the order given within this guide, however, where possible connect the power in as
a final step. Connections are split into the following three areas:
• Computer connections - a DCX SAM module (two versions available) links to each computer.
• Switch connections - when used, a DCX1000 or DCX3000 Switch unit sits at the heart of the system.
• Console connections - the peripherals (keyboard, display, etc.) connect to DCX-DVR remote modules.
3.1.1 Computer connections: Video
Three types of DCX SAM modules are available:
• DVI-DandUSB,
or
• DisplayPortandUSB.
If a computer has more than one video output, use additional DCX SAM modules to separately link the alternative video stream(s)
with other ports on the DCX1000/3000 Switch.
3.1.1.1 To connect the video port
1 Connect the video lead of the DCX SAM (DPT for DisplayPort, DVT for DVI-D or VGA for VGA) video port of the host com-
puter.
DisplayPort video
lead from the
(DCX3000-DPT)
SAM module
DVI-D video lead
from the
(DCX3000-DVT)
SAM module
DVD-D video
port on the
host computer
DisplayPort
on the host
computer
OR
VGA port
on the host
computer
VGA video lead
from the (DCX-
VGA) SAM module
OR

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3.1.2 Computer connections: USB
Each DCX SAM module requires a single USB connection to the computer. This provides essential power for the DCX SAM mod-
ule in addition to the USB signals. Each DCX-DVR module acts as a USB 2.0 hub and thus provides four sockets for peripherals.
3.1.2.1 To connect the USB port
1 Connect the USB cable of the DCX SAM module to a vacant USB socket
on your host computer.
USB lead from the
DCX SAM
3.1.3 Computer connections: Data link
Each DCX SAM module is linked via a shielded (S/FTP or S/STP) CAT6a or CAT7 cable either to a central DCX Switch module
(multi-system matrix installation) or directly to a DCX-DVR module (single system installation).
For best results use CAT7 cables to link all DCX SAM modules. Maximum cable lengths:
• DCXSAMtoDCXSwitch-32feet(10m)maximum.
• DCXSAMtoDCX-DVR-164feet(50m)maximum.
3.1.2.2 To link the DCX SAM module
1 Connect the RJ-45 plug of the link cable to the socket located at the end of the DCX
SAM module.
Shielded CAT6a or CAT7
link from DCX Switch or
DCX-DVR module
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.

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3.1.4 Switch (DCX1000) connections: Computer links
The host computer links are made to the sockets on the rear panel of the DCX1000 switch.
3.1.4.1 To connect a host link
1 Connect the shielded (S/FTP or S/STP) CAT6a or CAT7 cable from the remote
DCX SAM host module to a vacant RJ-45 socket on the rear panel of the DCX
Switch.
Shielded CAT6a or CAT7 link
from a DCX SAM
host module
3.1.6 Switch (DCX1000) connections: User console links
The user console links are made via the sockets on the rear panel of the DCX1000.
3.1.6.1 To connect a console link
1 Connect the shielded (S/FTP or S/STP) CAT6a or CAT7 cable
from the remote DCX-DVR module to a vacant RJ-45 socket
(sockets 9 and 10, by default) on the rear panel of the
DCX1000 Switch.
These are NOT Ethernet/network
ports and must NEVER be
connected to any networking
equipment.
These are NOT Ethernet/network
ports and must NEVER be
connected to any networking
equipment.
3.1.5 Reallocating ports
The user console links are made via the sockets on the rear panel of the DCX1000 Switch provides 8 computer ports and 2
user ports along its rear panel. If necessary, these standard arrangements can be changed. See Reallocating ports.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.
Shielded CAT6a or
CAT7 link from a
DCX-DVR module
6 7 8 9 10
SERS

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3.1.7 Switch (DCX3000) connections: Computer links
The host computer links are made to the sockets on the rear panel of the DCX3000 switch.
3.1.7.1 To connect a host link
1 Connect the shielded (S/FTP or S/STP) CAT6a or CAT7 cable from the remote DCX SAM host module to a vacant RJ-45
socket on the rear panel of the DCX Switch.
Shielded CAT6a or CAT7 link
from a DCX SAM
host module
3.1.9 Switch (DCX3000) connections: User console links
The user data links are generally made via the sockets at the front of the switch, although any of the rear panel sockets can also
be converted to user ports (see above).
3.1.9.1 To connect a console link
1 Connect the shielded (S/FTP or S/STP) CAT6a
or CAT7 cable from the remote DCX-DVR
module to a vacant RJ-45 socket on the front
panel of the DCX3000 Switch.
Shielded CAT6a or
CAT7 link from a
DCX-DVR module
These are NOT Ethernet/network
ports and must NEVER be
connected to any networking
equipment.
These are NOT Ethernet/network
ports and must NEVER be
connected to any networking
equipment.
3.1.8 Reallocating ports
By default the DCX3000 Switch provides 20 computer ports along its rear panel and 10 user ports along its front panel. If
necessary, these standard arrangements can be changed. See Reallocating ports.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.

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3.1.10 Switch connections: Network link
All system configuration is carried out via an Ethernet link, allowing adjustments to be made by authorized admin users located
next to the DCX1000/3000 unit, or anywhere. The auto-sensing network port can determine between 10, 100Mbps or 1Gbps
links and can also adjust to straight or cross-over cables.
3.1.10.1 To connect a network link
1 Connect the CATx cable from the nearest Ethernet switch or from a local computer.
From a network switch or
nearby computer
3.1.11 Switch connections: Serial options port
The options port is reserved for future use.

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3.1.12 Switch connections: Power
Each DCX1000/3000 Switch is supplied with a single power adapter but offers the facility to use a second input in order to pro-
vide operational redundancy. The switch unit can operate perfectly well from a single power adapter operating alone. When two
adapters are connected, the unit will spread its load between them; should one power input fail, 100% of the load will be trans-
ferred to the other power adapter without a break in operation. Remote checking of the power inputs is possible at any time via
the Maintenance page of the browser interface.
There is no on/off switch on DCX1000/3000 units, so operation begins as soon as power is applied at either port.
3.1.12.1 To connect the power adapter
1 Attach the output plug of the supplied power adapter to either power input socket on the left
side of the rear panel.
2 Connect the IEC connector of the supplied country-
specific power cord to the socket of the power adapter.
3 Connect the power cord to a nearby main supply socket.
4 Where power redundancy is required, repeat steps 1 to
3 for a second power adapter.
From the
power adapter
3.1.12.2 To disconnect the power adapter
1 Isolate the power adapter from the mains supply.
Note: If you are replacing one of dual power adapters during opera-
tion, it is not necessary to also remove power from the other adapter.
2 Grasp the outer body of the power adapter plug where it connects
with the module.
3 Gently pull the body of the outer plug away from the module. As the
body of the plug slides back, it will release from the socket and you
can fully withdraw the whole plug.
IMPORTANT: Please read and adhere to the electrical safety
information given within the Safety information section of
this guide. In particular, do not use an unearthed power
socket or extension cable.
Note: Both the modules and the power supplies generate
heat when in operation and will become warm to the
touch. Do not enclose them or place them in locations
where air cannot circulate to cool the equipment. Do not
operate the equipment in ambient temperatures exceeding
40 degrees Centigrade. Do not place the products in con-
tact with equipment whose surface temperature exceeds
40 degrees Centigrade.
Gently pull back the plug outer
body to release the lock

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3.1.13 Console connections: Video
A Single Link DVI-D port is provided on the rear panel of the user module.
The DCX-DVR module supports one video display with pixel clocks up to 165MHz (equivalent to a maximum resolution of 1920 x
1200 at 60Hz - aka ‘WUXGA’).
If a second display is required to support a dual video installation, use another DCX-DVR module to drive the second display, and
combine the two user modules into a single Console within the DCX Matrix configuration application.
3.1.13.1 To connect the video display
1 Connect the DVI-D video cable from your video display to the video output port on the rear
panel of the user module.
From your
video display
3.1.13.2 EDID management
The DCX1000/3000 Switches provide a number of fixed EDID (Extended Display Identification Data) profiles that will suit a large
number of video display configurations. If additional EDID definitions are required for your installation, you can clone new defini-
tions from connected video displays and add these to the list of available definitions.
For details about cloning EDIDs from displays, see Add EDID.
For details about applying an EDID to a particular computer, see Configure > Computers > Locals.
3.1.13.3 DCX-DVR module switches
The two switches on the DCX-DVR module are reserved for future use and must both remain in the OFF position.

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3.1.14 Console connections: USB
The DCX-DVR module contains a USB hub that can support up to four v1.1 or v2.0 USB devices (in any combination). All four USB
sockets, two on the front panel and two on the rear, are identical in operation.
Note: In multi-head installations, the USB devices must be attached only to the DCX-DVR that drives the main display.
3.1.14.1 To connect USB devices
1 Connect your USB keyboard and mouse to any of the four sockets distributed on the front and rear panels of the user module.
From USB
devices
From USB
devices
Rear panel
Front panel
3.1.15 Console connections: Audio
The DCX-DVR module supports stereo speakers, headphones and also a microphone port. All
audio devices are presented at the linked host computer as USB audio devices.
Note: In multi-head installations, the audio devices must be attached only to the DCX-DVR that
drives the main display.
3.1.15.1 To connect your speakers
1 Connect your speakers to the audio line out socket on the user module rear panel.
From your speakers
3.1.15.2 To connect your headphones/
microphone
1 Connect your headphones to the socket
labeled on the user module front panel.
2 Connect your microphone to the socket labeled
on the user module front panel.
From your microphone
From your headphones

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3.1.16 Console connections: Data link
Each DCX-DVR module is linked via a shielded (S/FTP or S/STP) CAT6a or CAT7 cable either to a central DCX1000/3000 Switch
module (multi-system matrix installation) or directly to a DCX SAM module (single system installation).
For best results use shielded (S/FTP or S/STP) CAT6a or CAT7 cables to link all DCX SAM modules - do not exceed 50 meters
(164 feet).
3.1.16.1 To link the DCX-DVR module
1 Connect a suitable shielded (S/FTP or S/STP) CAT6a or CAT7 cable to the LINK socket on
the rear panel of the DCX-DVR module. Connect the other end of the cable to either a
DCX1000/3000 Switch or directly to a DCX SAM host module.
Shielded CAT6a or CAT7
link from DCX1000/3000
Switch or DCX SAM
3.1.17 Console connections: Options port
The options port is reserved for future use.
This is NOT an Ethernet/network
port and must NEVER be
connected to any networking
equipment.
IMPORTANT: Always ensure
you are using shielded cables
with DCX modules.

Chapter 3: Installation
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3.1.18 Console connections: Power
There is no on/off switch on the DCX-DVR module, so operation begins as soon as power is applied. The supplied power adapter
uses a locking-type plug to help prevent accidental disconnections; please follow the instructions given right whenever discon-
necting a power adapter.
3.1.18.1 To connect the power adapter
1 Attach the output plug of the supplied power adapter to either power input socket on the rear panel of the DCX-DVR
module.
2 Connect the IEC connector of the supplied country-
specific power cord to the socket of the power
adapter.
3 Connect the power cord to a nearby main supply
socket.
4 Where power redundancy is required, repeat steps 1
to 3 for a second power adapter.
From the
power adapter
3.1.18.2 To disconnect the power adapter
1 Isolate the power adapter from the mains supply.
2 Grasp the outer body of the power adapter plug where it connects
with the module.
3 Gently pull the body of the outer plug away from the module. As the
body of the plug slides back, it will release from the socket and you
can fully withdraw the whole plug.
IMPORTANT: Please read and adhere to the electrical safety
information given within the Safety information section of
this guide. In particular, do not use an unearthed power
socket or extension cable.
Note: Both the modules and the power supplies generate
heat when in operation and will become warm to the
touch. Do not enclose them or place them in locations
where air cannot circulate to cool the equipment. Do not
operate the equipment in ambient temperatures exceeding
40 degrees Centigrade. Do not place the products in con-
tact with equipment whose surface temperature exceeds
40 degrees Centigrade.
Gently pull back the plug outer
body to release the lock

DCX Switch
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Page 20
4. Configuration
4.1. Accessing DCX Matrix
DCX1000/3000 Switches are configured via their network connections using an intuitive browser-based application, called DCX
Matrix. This secure, password protected application is accessible by any authorized admin user, located anywhere. The
DCX1000/3000 switch can also be accessed via cross origin resource sharing (CORS). This allows interaction in a browser
from a different web application. The API is served in a YAML format which can be found at http(s)://<ipaddress>/rest-api.
The switch adheres to RESTful and CORS standards.
4.1.1 To access DCX Matrix
1 Use a computer that is directly or indirectly (i.e. via a network switch) connected to the Switch. If you need to make a
temporary connection, see next page.
2 Run a web browser on your computer and enter the IP address of the DCX1000/3000 Switch. The switch will attempt to
contact a valid DHCP server to determine a suitable IP address. If a DHCP server cannot be located then the switch will
automatically fall back to a link-local IP address (in the range 169.254.1.0 thru 169.254.254.255).
Whichever method the switch uses, the initial IP address can be discovered either on a computer connected to the same sub
network (or directly to the switch) or within the OSD:
• On a Windows PC, use the network browser,
• On an Apple Mac, use the Bonjour service,
• On a Linux system, use the AVAHI service, or
• In the lower right corner of the OSD screen (of a console connected to one of the user ports) see Viewing the OSD.
Note: For security, DCX Matrix uses HTTPS by default with a self-signed certificate - Please ignore any warnings that may be
displayed by your web browser.
3 If requested, enter your username and password to log on.
Note: The default username and password are admin and password respectively.
The opening page of the DCX Matrix should be displayed: