Black Box ServSwitch 4site User manual

July 2006
KVP4000A
ServSwitch 4site
4 in 1
KVM Switch
Installation and
Operation Manual
Black Box Corporation 1000 Park Drive Lawrence, PA 15055-1018
Phone: [phone] Web: www.blackbox.com

ServSwitch 4site - Installation and Operation Manual
ServSwitch 4site
4 in 1 - KVM Switch
© Copyright Black Box Corp.
Version 1.31c
July 31, 2006
TRADEMARKS USED IN THIS MANUAL
BLACK BOX and the Double Diamond logo are registered trademarks,
and ServSwitch is a trademark, of BB Technologies, Inc.
Any other trademarks mentioned in this manual are acknowledged
to be the property of the trademark owners.
Black Box Corporation 1000 Park Drive Lawrence, PA 15055-1018
Phone: [phone] Web: www.blackbox.com
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ServSwitch 4site - Installation and Operation Manual
TABLE OF CONTENTS
INTRODUCTION 1
FEATURES 1
TECHNICAL SPECIFICATIONS 2
SAFETY GUIDELINES 3
HARDWARE 4
FRONT PANEL 4
- LED indicators 4
- Push buttons 5
- Additional button functions 6
REAR PANEL 7
- Power / RESET / RS232 7
- COMPUTER / KVM 8
REMOTE OPERATION 8
INSTALLATION 9
Connecting unit to power 9
Connecting console (monitor, keyboard and mouse) 9
Connecting computers 10
Powering up the systems / configuration 10
KEYBOARD COMMANDS 11
Multiple Hotkey Commands 12
- Selecting display mode (Quad / Fullscreen / Picture in picture (PiP)) 12
- Selecting computer 12
- Switching to Quad mode and activating channel 12
- Other commands: Open OSD (on screen display) / Basic output resolution 13
Directly open OSD PiP menu
Double Click Hotkey Commands 13
- Selecting display mode (Quad / Fullscreen / Picture in picture (PiP)) 13
- Selecting computer 14
- Switching to Quad mode and activating channel 14
- Other commands: Open OSD (on screen display) / Basic output resolution 14
Directly open OSD PiP menu
ON SCREEN DISPLAY 15
OSD – MAIN MENU WINDOW 15
OSD - NAVIGATION 15
OSD - OVERVIEW 16
OSD SYSTEM - HOTKEY 17
- HOTMOUSE- HOTMOUSE FUNCTION 18
- ACTIVATING HOTMOUSE CURSOR 18
- HOTMOUSE CURSOR IN FULLSCREEN MODE / QUAD MODE 19
- HOTMOUSE CURSOR IN PIP MODE 20
- HOTMOUSE MENU - ACTIVATING 22
- OPERATING 22
- MODE - QUAD 23
- FULL 23
- PIP 24
Table of Contents
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ServSwitch 4site - Installation and Operation Manual
TABLE OF CONTENTS
ON SCREEN DISPLAY (continued)
OSD SYSTEM - QUAD MODE 26
- OSD POSITION 27
- OSD LANGUAGE 27
- SECURITY - SECURITY LEVELS 28
- TEST PATTERN 31
- DISABLE CHANNEL 32
- CONTROL - DCP control 33
- DCP synchronize 34
- SECURITY LEVELS 36
OSD MODE - PIP 37
- START 40
OSD CONFIGURATION - BACKUP 41
- RECALL 41
- FACTORY RESET 42
OSD CONSOLE - VIDEO OUTPUT 43
- KEYBOARD 44
- MULTI MONITOR 44
- EDID 45
OSD VIDEO - VIDEO INPUT 46
- BRIGHTNESS 48
- CONTRAST 48
- HORIZONTAL POSITION 48
- VERTICAL POSITION 48
- SCREEN WIDTH 49
- PHASE 49
- FORMAT 50
OSD COMPUTER - KEYBOARD 52
- MOUSE 52
- RESET PS/2 53
- CHANGE EDID/DDC 53
OSD HELP - COMMANDS 55
- INFO 55
- CONTACT 55
SERVICE 56
Maintenance and Repair - Technical Support 56
ANNEX 57
DECLARATION OF CONFORMITY 57
FCC DECLARATION 57
NOM-STATEMENT 58
DEVICE CONFIGURATION PROGRAM 59
FIRMWARE UPDATE 61
SERIAL CABLE 62
DELIVERABLES 63
Table of Contents
IV

ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
Thank you for choosing ServSwitch 4site from Black Box. This product represents the latest state-of-the-art
technology in keyboard-video-mouse (KVM) switching. The ServSwitch 4site‘s key advantage over conventional
KVM switches is that it allows you to simultaneously display and administer 4 computers on a single console.
DISPLAY MODES
QUAD MODE ►
In this mode, the screen is split into four fields of equal
size each displaying the entire screen contents of one
computer.
◄FULLSCREEN MODE
In Fullscreen mode, one of the four computer screens
is displayed in full screen size and maximum
resolution.
PiP MODE (Picture in Picture) ►
Using this feature, the full screen display of one of the
four video sources is accompanied by one to three small
images (thumbnails) of the other video sources which
are displayed on the right hand side of the screen allowing
simultaneous monitoring.
The different PiP display modes are described in chapter
OSD – MODE – PIP (pages 37 to 39).
◄DUAL MODE
In Dual mode the left halves of the fullscreen images
from two video sources are displayed side by side at
full size.
FEATURES
1

ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
Operation:
Use either the buttons on the front panel, keyboard commands (hotkeys) or the mouse (hotmouse function) to
switch to another channel or select the display mode.
ServSwitch 4site configuration is effected via an On Screen Display (OSD). Use either the buttons on the front
panel or keyboard commands to activate the OSD.
The LEDs on the front panel indicate the unit’s current status.
Use the serial (RS232) port for firmware updates.
VGA / DVI:
ServSwitch 4site supports resolutions of up to 1600 x 1200 @ 60 Hz for VGA and up to 1920 x 1200 @ 60 Hz
for DVI.
Keyboard/mouse:
Use either PS/2 or USB ports on the computer to connect keyboard and mouse.
On the console, there are USB ports for mouse and keyboard connection.
Casing: desktop or 19“, grey (RAL 7035) or black (RAL 9005)
Dimensions WxDxH: 43.6 x 23.4 x 4.4 cm
Weight: 2.9 kg
Operating controls: Front panel: Four channel selection buttons, one Quad mode button, one
PiP mode button
Rear panel: One Power On/Off switch, one Reset button
Indicators: Four active channel indicator LEDs, one Quad mode LED, one PiP mode LED
Computer ports: 4 x DVI-I (analog and digital), 4 x PS/2, 4 x USB
Console ports: 1 x DVI-I, 2 x USB for keyboard and mouse
Maximum distance: DVI up to five meters
Input and
output resolution: up to 1600 x 1200 @ 60 (VGA)
up to 1920 x 1200 @ 60 (DVI) (reduced blanking also supported)
EDID adjustments: EDID at each input port customizable
Supported
keyboard layouts: German, English, French, Italian, Spanish
Power supply: Internal AC adapter, 100 to 240V 50/60 Hz
Power consumption: 40 watts
Operating temperature: 5 to 45°C
Storage temperature: -10 to 60 °C
Rel. humidity: 5 to 65% non-condensing
FEATURES
2
TECHNICAL SPECIFICATIONS

ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
WARNING:
To avoid risk of electric shock do not open the device or remove any part of the casing. Please contact our
technical support if the device requires servicing.
Please read this manual carefully before taking the device into operation.
Observe all warnings and instructions on the device and in the operating manual. Keep this user manual for
future reference.
Power supply:
Only connect the device to a grounded power supply.
Installation:
Ensure that the device is disconnected from the mains before performing any installation work.
Unplug the device or disconnect the power supply.
Cables:
Only use the cables supplied by Black Box together with the device.
Damage resulting from the use of third-party cables is not covered by warranty.
Take care not to create tripping hazards when laying cables.
Location:
Electronic devices should never be placed on the ground between the cables.
Never obstruct any vents the device may have.
Take care to ensure adequate ventilation.
Maintenance:
This device is maintenance-free.
Never open the casing.
No settings can be made inside the device.
SAFETY GUIDELINES
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ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
FRONT PANEL
The ServSwitch 4site front panel has six status indicators (LEDs) and six buttons.
Buttons 1 to 4 switch between channels, LEDs 1 to 4 indicate the status of the individual channels. Quad and
PiP buttons and LEDs are used to switch and indicate display modes and other functions, e.g. call up the OSD
menu etc.
Status LEDs
Front panel
Buttons
Indicators
- LEDs 1 to 4:When these LEDs light up green, the corresponding channel (computer port) has
been selected and is available for keyboard and mouse access. When a LED flashes
green, there is no signal at the video input of the selected channel.
A LED lights up yellow when there is a signal at the video input, but another channel
has been selected.
When the LED is dark, there is no signal at the video input and another channel has
been selected.
- LED Quad:When this LED lights up green, the unit is in Quad mode. When the LED is dark,
ServSwitch 4site operates in Fullscreen mode.
- LED PiP:This LED lights up green when the PiP function is enabled.
LED is dark when the PiP function is off.
Note:
While the OSD menu is open, the active computer can still be operated by mouse.
HARDWARE
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ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
FRONT PANEL
Buttons
- BUTTONS 1to 4:These buttons activate the corresponding channel (computer port) and switch
from Quad mode to Fullscreen mode.
In Fullscreen mode, the PiP function remains unchanged.
- Quad BUTTON: Press this button to switch from Fullscreen mode to Quad mode or return to
Fullscreen mode of the last selected channel.
- PiP BUTTON: Press this button to enable or disable the PiP (picture in picture) function in
Fullscreen mode.
Pressing the button in Dual mode switches to Fullscreen mode and back.
Pressing the button in Quad mode opens the channel selector and indicates the
channel whose mouse and keyboard are currently active. Press this button again
to switch from channel to channel as indicated by the selector.
Selector
In Quad mode, the selector can also be opened by pressing hotkey P.
Press hotkey ‘P’ again to switch the active channel (keyboard and mouse
function) from channel to channel as indicated by the selector.
You can also select the active channel using hotkey and the arrow keys .
The selection window closes upon expiry of the channel selection timeout period.
Channel selection timeout is configured in OSD under SYSTEM ►QUAD MODE.
Use the “Channel Selection Timeout After:” menu item to define how long the
selector is to be displayed.
HARDWARE
5

FRONT PANEL
Additional button functions
Setting output resolution to safe display modes
To set output resolution to 640 x 480 pixel @ 60 Hz simultaneously press buttons 1 and 2 for longer than 1
second. Use of this feature is recommended when you cannot use the OSD (on screen display dark or illegible)
because the output resolution setting is not supported by the monitor. After setting the correct output resolution
(640x480@60), you can choose a resolution the connected monitor supports in the OSD.
Alternatively, hold buttons 1 and 2 again to cycle through the following four video modes: VGA 640x480@60,
SVGA 800x600@60, XGA 1024x768@60 and UXGA 1600x1200@60.
LEDs 1 to 4 indicate the selected mode.
Resolution VGA, SVGA, XGA and UXGA
Hardware Reset
Press buttons 3 and 4 simultaneously for longer than 4 seconds in order to reset the unit completely (video +
mouse + keyboard) (see also page 7: Reset button)
Note:
Due to the “keep alive” function of keyboard and
mouse, turning power off/on resets only the
video circuit.
Hardware
Reset
Calling up OSD
Simultaneously press Quad and PiP buttons for longer than one second to open the OSD menu.
Note:
While the OSD menu is open, the active computer
can still be operated by mouse.
OSD Menu
ServSwitch 4site - Installation and Operation Manual
INTRODUCTION
HARDWARE
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