Black Box ServSwitch User manual

Manage and control up to 16 DVI
and USB servers from your desktop.
ServSwitch™EC Series Single-Head DVI USB, 16-Port
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: [e-mail]
Customer
Support
Information
KV9516A

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FCC and IC RFI Statements
FEDERAL COMMUNICATIONS COMMISSION AND
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy,
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause interference to radio communication.
It has been tested and found to comply with the limits for a Class A computing
device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise
emission from digital apparatus set out in the Radio Interference Regulation
of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1. Todas las instrucciones de seguridad y operación deberán ser leídas antes
de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para
referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de
operación deben ser respetadas.

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KV9516A
NOM Statement
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,
etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales
que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea
recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá
lo descrito en las instrucciones de operación. Todo otro servicio deberá ser
referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no
interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,
alfombra o superficie similar puede bloquea la ventilación, no se debe
colocar en libreros o gabinetes que impidan el flujo de aire por los orificios
de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor
como radiadores, registros de calor, estufas u otros aparatos (incluyendo
amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del
tipo descrito en el instructivo de operación, o como se indique en el
aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la
polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no
sean pisados ni pellizcados por objetos colocados sobre o contra ellos,
poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las
recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las
lineas de energia.

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NOM Statement
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea
usado por un largo periodo de tiempo.
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean
derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su
desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.

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KV9516A
Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and
ServSwitch is a trademark, of BB Technologies, Inc.
Macintosh and Mac are registered trademarks of Apple, Inc.
Windows and Windows Vista are registered trademarks of Microsoft Corporation.
Sun and Solaris are registered trademarks of Sun Microsystems.
UL is a registered trademark of Underwriters Laboratories.
Any other trademarks mentioned in this manual are acknowledged to be
the property of the trademark owners.

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Table of Contents
Table of Contents
Chapter Page
1. Specifications ............................................................................................7
2. Overview ............................................................................................8
2.1 Introduction ......................................................................................8
2.2 Features ............................................................................................8
2.3 What‘s Included ................................................................................8
2.4 System Requirements........................................................................9
2.4.1 Console Side........................................................................9
2.4.2 Computer Side.....................................................................9
2.4.3 Cables..................................................................................9
2.5 Hardware Description .......................................................................9
2.6 Configuration..................................................................................11
3. Installation ..........................................................................................12
3.1 PC BIOS Notice ...............................................................................12
3.2 Device Connection..........................................................................12
3.2.1 Console Connection ..........................................................12
3.2.2 Computer Connection.......................................................12
4. Operation ..........................................................................................14
4.1 Push Buttons...................................................................................14
4.1.1 K / M Reset..........................................................................14
4.1.2 Autoscan ...........................................................................14
4.2 LED Indicators .................................................................................14
4.3 OSD (On-Screen Display).................................................................15
4.4 Hotkey Commands .........................................................................21
Appendix. Troubleshooting ..............................................................................24
A.1 Problems/Causes/Solutions .............................................................24
A.2 Contacting Black Box ......................................................................28
A.3 Shipping and Packaging..................................................................28

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Chapter 1: Specifications
1. Specifications
Automatic Scan Interval — 3, 8, 15, and 30 seconds
Cable Length (Maximum) — At console: 15 ft. (4.5 m);
At PC ports for USB server: 15 ft. (4.5 m)
Hotkey Control — Yes
Hot Plug and Play — Yes
On-Screen Display — Yes
Operating Systems Supported — Windows®98/Me/7, Windows XP,
Windows NT, Windows 2000, Windows Vista®, and Mac®
Programmable Scan Pattern — Yes
Video Bandwidth — 1920 x 1200 (WUXGA)
User Controls — (8) front-panel push buttons
Connectors — Console side: Monitor: (1) DVI-I F (digital only);
Keyboard/mouse: (2) USB Type A F;
CPU side: Video input: (16) DVI-I F (digital only);
Keyboard/mouse: (16) USB Type B F
Indicators — (33) LEDs: (2) per port, (1) Power per unit
Temperature Tolerance — Operating: +41 to +104° F (+5 to +40° C);
Storage: -4 to +140° F (-20 to +60° C)
Relative Humidity — 0 to 80%
Power — Input: 100–240 VAC, 50–60 Hz, autosensing;
Output: 12 VDC, 4 amps (maximum)
Size — 2.6"H (2U) x 17.25"W x 9"D (6.6 x 43.8 x 22.9 cm)
Weight — 8.4 lb. (3.8 kg)

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Chapter 2: Overview
2. Overview
2.1 Introduction
The ServSwitch EC Series Single-Head DVI USB, 16-Port enables a single user to
access and control up to 16 DVI computers from a high-definition console. It uses
one DVI and/or one VGA monitor, a USB keyboard, and a USB mouse.
The switch’s video enhancement technology ensures superb quality up to
1920 x 1200 resolution. The on-screen display (OSD) features computer naming,
computer selection, status indication, autoscan, and much more. The EDID table
ensures that the switched graphics card is always ready to work with your screen.
2.2 Features
Manage up to 16 servers with this simple plug-and-play KVM switch.
• Resolutions up to 1920 x 1200 (also 1920 x 1080).
• Perfect for small server rooms.
• 16-port DVI (single link) and USB KVM switch with USB/DVI console with
optional VGA output.
• Unit is 2U high.
• Supports Microsoft®IntelliMouse®(Pro).
• Operating system independent and transparent to all applications.
• Switch with hotkeys, front-panel push buttons, or use autoscan, which selects
servers sequentially.
• Hot-pluggable keyboard/mouse ports.
• Plug-and-play configuration.
• DDC2B compatible.
2.3 What’s Included
• (1) ServSwitch EC Series Single-Head DVI USB
• (1) universal power supply, 12 VDC, 4.0 A output
• (1) 6-ft. power cable
• Set of (4) foot pads
• (2) mounting brackets
• Assortment of screws

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KV9516A
Chapter 2: Overview
• This user’s manual
2.4 System Requirements
2.4.1 Console Side
• DVI and/or VGA monitor
• (1) USB keyboard
• (1) USB mouse
2.4.2 Computer Side
• USB-enabled DVI computer(s)
2.4.3 Cables
Each computer must be connected to the unit by:
• (1) USB cable and (1) DVI cable
OR
• (1) ServSwitch cable with DVI and USB (EHN900024U)
2.5 Hardware Description
Figures 2-1 and 2-2 illustrate the front and back panels of the KV9516A. Table 2-1
describes its components.
1 3
4
2
5
Figure 2-1. KV9516A front panel.

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Chapter 2: Overview
10
9
7
8
6
Figure 2-2. KV9516A back panel.
Table 2-1. KV9516A front and back panel components.
Number Component Description
1CPU Status LEDs LEDs light when the connected computer is
powered on.
2Port selection buttons Press buttons 1–8 individually to select a computer.
3CPU Select LEDs LEDs light when the connected computer is selected.
4AutoScan buttons
Press buttons 7 and 8 together to start AutoScan.
5Power LED Lights when power is on.
6Barrel connector Links to power adapter.
7Console USB Type A ports Keyboard and mouse ports for console.
8Console video port Attaches to the user monitor.
9Computer DVI ports Connect to a computer’s video cards.
10 Computer USB Type B ports Keyboard/mouse ports for computers.