Blackbe;rry 8703E WIRELESS HANDHELD - GETTING STARTED GUIDE FROM... User manual

Roll the trackwheel to move the cursor
and highlight items on the screen.
Click (press) the trackwheel to open the
menu or select items.
Press the Escape button to exit a screen,
cancel an action, or go back one page in
the browser.
How do I navigate? Set Convenience keys
In the device options, click
Screen/Keyboard. Set the device program
that should open when you press the
assigned Convenience key.
Headset jack
USB port
Power button
Notification LED
Backspace/Delete key
Enter key
Send key
Make a phone call
Symbol key
Open the symbol list
Alt key
Type the alternate
character on a key
Trackwheel
Select or click an item
Escape button
Exit a screen
Front Convenience key
Open a list of useful links
in the browser
End key
End a phone call
Return to the Home screen
Shift key
Type a capital letter
Speakerphone/Currency
key
Turn speakerphone on/off
during a call
Type a currency symbol
Side Convenience key
Opens the profile list
Mute button
Turn microphone on/off during a call
BlackBerry 8703e Wireless Handheld™
Getting Started Guide

Note: T he arrangement of letters on your device keyboard
might vary slightly from the depictions on this document.
Move the cursor
horizontally in week view Hold + Roll the trackwheel
Schedule an appointment Press
Go to the previous day,
week, or month Press
Move the cursor vertically
in month view Hold + Roll the trackwheel
Go to the next day, week,
or month Press
For these shortcuts to work in Day view, in the calendar options,
set the Enable Quick Entry field to No.
Calendar
Phone
Open the phone screen or
make a phone call Press
End a call Press
Turn mute on and off
during a call Press the Mute button on the top of the device
Change the volume
during a call Roll the trackwheel
Dial a letter in a phone
number Hold + Press the letter
Redial a number Press twice
Call a voice mail access
number Hold
Assign speed dial
to a number key Hold any key > Type a phone number
Open the contact list from
the phone screen Hold
Turn speakerphone on or
off during a call Press
Message list
Compose new message Press
Reply to sender Press
Reply to all Press
Forward message Press
Go to messages from the
next day Press
Go to messages from the
previous day Press
View received messages Press +
File a message Press
View sent messages Press +
Go to the next unread
message Press
Open a selected message Press
Browser
Go back one page Press the Escape button
Exit the browser Hold the Escape button
Search for a word on
a page Press
Go down one page Press
Go to a specific web page Press
Switch between normal
and full-screen view Press
Go up one page Press +
Open a selected link Press
Shortcuts

Click the trackwheel to view
the menu.
On the menu, click
standard menu items such
as New, View, Edit, Delete,
Save, Options, and Help.
Additional menu items
might appear depending on
the item you have selected.
Menus
Fields
Press to change the
value in a field.
Press to view all the
values that are available in
the selected field.
In an options screen, you can
also select an option and
click the trackwheel. Click
Change Option.
Click a value.
Capitalize a letter Hold the letter
Insert a period Press twice
Type the alternate
character on a key Press + the key
Insert an accented
character Hold a letter + Roll the trackwheel
Insert a symbol Press
Select lines of text Press > Roll the
trackwheel
Select individual
characters Hold + Roll the trackwheel
Cancel selection Press the Escape button
Copy selected text Press + Click the
trackwheel or Click the
trackwheel > Click Copy
Paste selected text Press + Click the
trackwheel or Click the
trackwheel > Click Paste
Cut selected text Press + or Click
the trackwheel > Click Cut
Typing
and editing
Move the cursor
vertically/horizontally Roll the trackwheel/
Hold + Roll the
trackwheel
Turn on/off the device Hold the Power button
Lock the device/keyboard Click Lock.Set a password
for added security.
Return to the previous
screen Press the Escape button
Click an item Highlight the item > Click
the trackwheel
Select multiple items Hold + Roll the
trackwheel
Go to the top of a screen Press
Go to the bottom of a
screen Press
Switch between programs Hold + Press the
Escape button
Return to the Home screen Press
Unlock the
device/keyboard Double-click the trackwheel
Navigating
screens

You must connect to the wireless network to begin using many device features. To connect to or disconnect from the
wireless network, click Turn Wireless On/Turn Wireless Off.
Indicators on the Home screen show the wireless coverage level for the area in which you are using your device. A low
level of wireless coverage might limit the use of some device features, as shown in the chart below.
Wireless network coverage
Bluetooth connection
LED
wireless coverage
LED
low battery LED
notification LED
system busy
SMS or MMS
message
message includes
attachment
filed message
unread message
read message
message not sent
message sending
sent message
received call
missed call
placed call
Alt mode on
Shift mode on
Number mode on
Bluetooth connection
Bluetooth radio on voice mail message
alarm set
transmitting data
receiving data
roaming
Charging
Low battery power
Status indicators
Full battery power
Click Messages to view the messages list, compose
new messages, and set options for email messages.
Click Browser to visit web pages, browse for
programs and ring tones, and set browser options.
Your device might have more than one browser.
Click Profiles to set and edit ring tone profiles or to
manage downloaded ring tones.
Click Options to find the main list of device options,
Bluetooth® settings, and wireless settings.
Additional programs appear on the Home screen,
including the task list, memos list, calculator, alarm,
pictures list, help, and more!
Explore the many useful programs that your BlackBerry®
device has to offer. Here are a few to get you started.
Programs
Emergency calls
Text (SMS) messages
Phone
Email and PIN messages
Browser
High-speed data*
*High-speed 1X EV (EVDO service) subject to availability.
Full wireless coverage
Wireless is turned off
No wireless coverage

1
Contents
Welcome to BlackBerry! 3
Setting up your device 5
Insert the battery 5
Charge the battery 5
Connect to the wireless network 5
Choosing your email setup option 7
BlackBerry Internet Service option 7
BlackBerry Enterprise Server option 7
BlackBerry Desktop Redirector option 7
Setting up for email using the BlackBerry
Internet Service 9
Set up for email using the device 9
Set up for email using a computer 9
About adding an email address 10
Log in using the device 11
Log in using a computer 11
Request your login password 11
Find more information 12
Install the BlackBerry Desktop Software 12
Setting up for email using the BlackBerry
Enterprise Server 13
Set up for email using the device 13
Set up for email using a computer 13
How do I... 15
Make phone calls 15
Send email messages 15
Send PIN messages 15
Send SMS (text) messages 15
Add contacts 16
Go to web pages 16
Set a device password 16
Lock the device 16
Set the date and time 16
Enable profiles 16
Turn on the Bluetooth radio 16
Pair with another Bluetooth-enabled device 17
Find more information 17
Frequently asked questions 19
BlackBerry Internet Service - frequently asked
questions 21
©2006 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-13046-001
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Welcome to BlackBerry!
Whether you plan to use your BlackBerry® device
for business or personal productivity, you have
made an excellent choice! With powerful
messaging, voice, web, and organizer features,
BlackBerry is the all-in-one solution that is
designed to keep you connected to the people,
data, and resources that you need every day.
To begin using your BlackBerry device, you must
set up and turn on the device, connect to the
wireless network, and set up for email. You can
also choose to install the BlackBerry Desktop
Software so that you can connect your device to a
computer for data synchronization and charging.
Take a moment to read this guide and any
documents provided by your wireless service
provider. These resources provide important setup
information and are designed to help you get the
most from your BlackBerry device.
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5
Setting up your device
Insert the battery
Warning: Use only the battery that Research In
Motion® specifies for use with your device. See
the Safety and Product Information Booklet for
more information about using the battery safely.
1. Press the battery cover release button.
2. Slide off the battery cover.
3. Insert the battery so that the connectors on
the battery align with the connectors on your
device.
4. Replace the battery cover.
5. If the battery is charged, your device turns on
and the confirm date and time dialog box
appears.
•If the date and time are incorrect, click
Edit. See “Set the date and time” on
page 16 for more information.
•If the date and time are correct, click OK.
Charge the battery
1. Connect the small end of the USB cable to
your device.
2. Depending on the type of travel charger that
you received with your device, you might
need to slide the plug blade attachment into
the power adapter or pull the plug blades
down.
3. Plug the power adapter into a power outlet.
4. Charge the battery to full power.
Note: If you install the BlackBerry Desktop
Software on a computer, you can charge your
device by connecting it to that computer. See
“Can I charge my device by connecting it to my
computer?” on page 19 for more information.
Connect to the wireless network
On the device, if the power is off, press the Power
button. Your device should connect to the wireless
network automatically.
PUSH
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6
To connect to the wireless network successfully,
your wireless service must be active, and you must
be in a wireless network coverage area. See the
wireless network coverage chart on the inside
front cover of this guide for more information.
When your device is not connected to the wireless
network, you can continue to use features that do
not require a connection to the wireless network.
For example, you can type and save draft email
messages, manage tasks, or use the calculator.
Note: If you use BlackBerry Internet Service, the
account setup process should begin automatically
the first time that your device connects to the
wireless network. See “Setting up for email using
the BlackBerry Internet Service” on page 9 for
more information.
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7
Choosing your email setup option
To begin sending and receiving email messages
on your BlackBerry device, you must associate
your device with an email address using one of the
following options.
BlackBerry Internet Service option
Use this option to create a new BlackBerry email
address for your device or to associate your device
with one or more existing supported email
addresses. This option is the most common email
setup option for individual users. See "Setting up
for email using the BlackBerry Internet Service"
on page 9 for more information.
BlackBerry Enterprise Server option
Use this option if you have access to a BlackBerry
Enterprise Server® and you want to associate your
device with a corporate Microsoft® Outlook®,
IBM® Lotus Notes®, or Novell® GroupWise® email
account. See "Setting up for email using the
BlackBerry Enterprise Server" on page 13 for more
information.
BlackBerry Desktop Redirector option
Use this option if you do not have access to a
BlackBerry Enterprise Server and you want to
associate your device with a corporate Microsoft
Outlook (Workgroup Installation) email account
that resides on a Microsoft Exchange Server 5.5 or
later. See "How do I install the BlackBerry Desktop
Redirector?" on page 19 for more information
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9
Setting up for email using the BlackBerry Internet Service
You can set up for email using a web browser on
your BlackBerry device or on a computer.
To set up for email, you must create a login ID and
password. The first time that you log in to the
BlackBerry Internet Service web site, you can add
a supported email address, create a BlackBerry
email address, or do both.
•Add an email address if you have an existing,
supported email account that you want to
access from your BlackBerry device.
•Create a BlackBerry email address if you do
not have another existing, supported email
account, or if you need an additional email
address that you can use to send and receive
email messages.
Note: If you are adding a work email address, you
might need to use a computer to add the address.
See "About adding an email address" on page 10
for more information.
Set up for email using the device
1. Verify that your BlackBerry device is
connected to the wireless network.
If the Sign In screen does not appear
automatically, click Email Settings.
2. Click Create New Account. Click Get Link.
3. Read the legal terms and conditions
carefully. Perform one of the following
actions:
•To decline the legal terms and conditions
and stop the setup process, click No.
•To accept the legal terms and conditions
and continue the setup process, click Yes.
4. Type the login information.
•User ID: Type a login name of your choice
for the BlackBerry Internet Service web
site.
•Password: Type a login password of your
choice for the BlackBerry Internet Service
web site.
•Confirm Password: Retype your login
password.
5. Write down your user ID and password and
keep the information in a safe place. You
must type this information every time that
you log in to the BlackBerry Internet Service
web site.
6. Click Next.
7. Click a language for the BlackBerry Internet
Service web site.
8. Perform one of the following actions:
•To add an email address for an existing
supported email account, type the full
email address (for example,
[email protected]). Type the
password for your email account.
•To create a BlackBerry email address,
click Create a BlackBerry email address.
In the Username field, type the name that
you want to appear before the at sign (@)
in your new BlackBerry email address.
9. Click Next.
10. Click OK.
Set up for email using a computer
To use this setup option, you require the following
items:
•Internet browser: Microsoft® Internet
Explorer version 6.0 (or later) or Netscape®
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Communicator version 7.2 (or later) with
JavaScript™ enabled
•Operating system: Microsoft Windows®
2000, Windows XP or Mac OS® 10.3 (or
later)
1. Verify that the computer is connected to the
Internet.
2. In a web browser, in the web address field,
type the web address supplied by your
wireless service provider.
3. Click Create New Account.
4. Read the legal terms and conditions
carefully. Perform one of the following
actions:
•To decline the legal terms and conditions
and stop the setup process, click I
Disagree.
•To accept the legal terms and conditions
and continue the setup process, click I
Agree.
5. Type the personal information number (PIN)
and electronic serial number (ESN) number
for your device.
Note: To find your PIN and ESN, in the
device options, click Status.
6. Click Continue.
7. Type the login information.
•User ID: Type a login name of your choice
for the BlackBerry Internet Service web
site.
•Choose Password: Type a login password
of your choice for the BlackBerry Internet
Service web site.
•Confirm Password: Retype your login
password.
•Language: In the drop-down list, click the
language for the BlackBerry Internet
Service web site.
8. Write down your user ID and password and
keep the information in a safe place. You
must type this information every time you
log in to the BlackBerry Internet Service.
9. Click Sign Up.
10. Perform one of the following actions:
•To add an email address for an existing
supported email account, type the full
email address (for example,
[email protected]). Type the
password for your email account.
•To create a BlackBerry email address, in
the Username field, type the name that
you want to appear before the at sign (@)
in your new BlackBerry email address.
11. Click Next.
12. Click OK.
About adding an email address
You can add email addresses that are associated
with the following email account types to the
BlackBerry Internet Service:
•ISP (using POP or IMAP)
•Microsoft Exchange (using Microsoft
Outlook Web Access or the BlackBerry Mail
Connector)
•IBM Lotus Domino (using the mail
connector)
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Setting up for email using the BlackBerry Internet Service
11
You can add most email addresses for most
supported email accounts using your BlackBerry
device. You must add email addresses for some
types of supported email accounts using a
computer.
Depending on your email provider, you might not
be able to add email addresses for certain email
account types. Contact your email provider for
more information.
Note: You might be prompted to install the
BlackBerry Mail Connector on your computer
when you add a supported work email address.
The BlackBerry Mail Connector is designed to
enable the BlackBerry Internet Service to retrieve
email messages from a Microsoft Outlook or IBM
Lotus Notes work email account from behind a
company’s firewall.
Log in using the device
You must log in to the BlackBerry Internet Service
web site to add or remove email addresses and to
manage settings and message delivery options.
1. Verify that your device is connected to the
wireless network.
2. Click Email Settings.
3. Type your login information.
•User ID: Type your login name for the
BlackBerry Internet Service web site.
•Password: Type your login password for
the BlackBerry Internet Service web site.
4. Click Submit.
5. Click Get Link.
Log in using a computer
You must log in to the BlackBerry Internet Service
web site to add or remove email addresses and to
manage settings and message delivery options.
1. Verify that the computer is connected to the
Internet.
2. In a web browser, type the web address
supplied by your wireless service provider.
3. Type your login information.
•User ID: Type your login name for the
BlackBerry Internet Service web site.
•Password: Type your login password for
the BlackBerry Internet Service web site.
4. Click Login.
Request your login password
If you forget your BlackBerry Internet Service web
site password, you can request that the password
be sent to your device.
Request your login password using a computer
1. On the BlackBerry Internet Service web site
login screen, click Forgot your password.
2. Type the required information:
•In the User ID field, type your login name
for the BlackBerry Internet Service web
site.
Email account type BlackBerry
device web
browser
Computer
web
browser
most email accounts 99
personal - Microsoft
Outlook
99
personal - POP or
IMAP
99
work - Microsoft
Outlook Web Access
99
work - Microsoft
Outlook
9
work - IBM Lotus
Notes
9
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12
•In the PIN field, type the PIN for your
BlackBerry device.
Note: To find the PIN for your device, in the
device options, click Status.
3. Click Request Password.
Request your login password using the device
You can also use your device to request the
password.
1. On the BlackBerry Internet Service web site
login screen, click Forgot your password.
2. In the User ID field, type your login name for
the BlackBerry Internet Service web site.
3. Click Submit.
Find more information
See the BlackBerry Internet Service Online Help
for more information about adding email
addresses, creating a BlackBerry email address, or
managing email settings and message delivery
options.
To view the BlackBerry Internet Service Online
Help log into the BlackBerry Internet Service web
site and click the Help link.
Note: If you log into the BlackBerry Internet
Service web site using a browser on your device,
click the Help link on the web page and then click
Help (Get Link) in the menu.
Install the BlackBerry Desktop
Software
Install the BlackBerry Desktop Software on a
computer to perform any of the following actions:
•synchronize personal information
management (PIM) data such as contacts,
tasks, and appointments
•back up and restore device data
•load new device programs such as updated
system software, games, and third-party
personal information management programs
•charge your device using the computer
To install the desktop software, you require the
following items:
•Intel®-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Windows 98, Windows ME, Windows 2000, or
Windows XP
•available USB port
•If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx for
the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
•Select BlackBerry Internet Service as
your account integration option.
3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
an available USB port on the computer.
5. On the computer, on the taskbar, click Start.
6. Click Programs > BlackBerry > Desktop
Manager.
Note: To find more information about the
BlackBerry Desktop Software features, click Help
> Desktop Help Contents.
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13
Setting up for email using the BlackBerry Enterprise Server
Your system administrator might set up your
device for email on your behalf, or you might need
to associate your BlackBerry device with a
supported email address yourself using one of the
methods described here.
Set up for email using the device
If your system administrator has provided you
with an enterprise activation password, you can
set up for email using the device.
1. Verify that your device is connected to the
wireless network.
2. On your device, click Enterprise Activation.
3. Type your supported corporate email
account address.
4. Type the enterprise activation password
provided by your system administrator.
5. Click Activate.
Note: Your system administrator might request
that you install the BlackBerry Device Manager
program on your computer to reduce the amount
of data that is sent over the wireless network
when your device is connected to your computer.
Set up for email using a computer
If your system administrator has not provided you
with an enterprise activation password, but has
confirmed that you are permitted to use the
BlackBerry Enterprise Server, you can install the
BlackBerry Desktop Software on your computer to
set up for email.
To install the desktop software, you require the
following items:
•Intel-compatible 486 or higher computer
that is compliant with USB 1.1 or later
•Windows 98, Windows ME, Windows 2000, or
Windows XP
•Available USB port
•If you use Windows 98 (not Windows 98
Second Edition), you must download the
DCOM 98 version 1.3 update from
www.microsoft.com/com/default.mspx for
the USB driver to operate as expected.
1. Insert the BlackBerry Desktop Software
Installation CD into your CD drive.
2. Complete the on-screen instructions.
•Select BlackBerry Enterprise Server or
BlackBerry Desktop Redirector as your
account integration option.
•Select BlackBerry Enterprise Server as
your email redirection option.
3. When the installation is complete, connect
the smaller end of the USB cable to your
device.
4. Connect the larger end of the USB cable to
an available USB port on your computer.
5. On your computer, on the Windows taskbar,
click Start.
6. Click Programs > BlackBerry > Desktop
Manager.
•When you are prompted to generate an
encryption key, complete the on-screen
instructions.
Note: To find out more information about the
features of the BlackBerry Desktop Software, click
Help > Desktop Help Contents.
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How do I...
Make phone calls
On the Home screen, type a phone number. Press
the Send key. To end the call, press the End key.
Notes: Press the Send key on any screen to open
the phone.
Select a contact, call log, or phone number link on
any screen and press the Send key to make a call.
To switch between the speaker and earpiece
during a call, press the Speaker key.
Send email messages
You must associate your device with an email
address before you can send and receive email
messages. See "Choosing your email setup
option" on page 7 for more information.
1. In a messages list, click the trackwheel.
2. Click Compose Email.
3. In the To field, type an email address or a
contact name.
4. Click the trackwheel.
5. Type a message.
6. Click the trackwheel.
7. Click Send.
Note: If your device is associated with more than
one email address, you can select an address to
send the message from. At the top of the message,
in the Send Using field, press the Space key until
the preferred email address appears.
Send PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry device on the network.
If you know the PIN of another BlackBerry device
user, you can send a PIN message to that person.
To find your PIN, in the device options, click
Status.
1. In a messages list, click the trackwheel.
2. Click Compose PIN.
3. In the To field, type a PIN or a contact name.
4. Click the trackwheel.
5. Type a message.
6. Click the trackwheel.
7. Click Send.
Send SMS (text) messages
1. In a messages list, click the trackwheel.
2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.
5. Click Phone.
6. Type an SMS-compatible phone number.
7. Click the trackwheel.
8. Click Continue.
9. Type a message.
10. Click the trackwheel.
11. Click Send.
Note: If you have added contacts to the address
book, you can select a contact from the list after
you click Compose SMS.
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16
Add contacts
1. In the address book, click the trackwheel.
2. Click New Address.
3. Type the contact information.
4. Click the trackwheel.
5. Click Save.
Go to web pages
1. In the browser, click the trackwheel.
2. Click Go To.
3. Type a web address.
4. Click the trackwheel.
5. Click OK.
Notes: To insert a period, press the Space key.
To insert a slash mark (/), press the Shift key + the
Space key.
The Go To dialog box tracks the web addresses
that you type. To go to a web page on the list, click
the web address. Click OK.
Set a device password
1. In the device options, click Security Options.
2. Click General Settings.
3. Set the Password field to Enabled.
4. Set the other security options.
5. Click the trackwheel.
6. Click Save.
7. Type a device password.
8. Click the trackwheel.
9. Retype the device password.
10. Click the trackwheel.
Lock the device
With a device password set, on the Home screen,
click Lock.
To unlock your device, on the Lock screen, roll the
trackwheel. Click Unlock. Type your password.
Press the Enter key.
Note: When the device is locked, you should be
able to make an emergency call without dialing
the emergency access number. Click Emergency
Call. Click Yes.
Set the date and time
1. In the device options, click Date/Time.
2. Set the Time Zone field.
3. In the Date/Time Source field, set a date
and time source.
4. Click the trackwheel.
5. Click Update Time.
6. Click the trackwheel.
7. Click Save.
Note: To set the date and time yourself, set the
Date/Time Source field to Off. Set the other
fields on the Date/Time screen to display the
correct date and time. Save your changes.
Enable profiles
In the profiles list, click a notification profile. Click
Enable.
Note: To change the current notification profile
quickly, select a profile. Press the Space key.
Turn on the Bluetooth radio
To turn on the Bluetooth® radio, in the device
options, click Bluetooth. Click the trackwheel.
Click Enable Bluetooth.
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