Blackbe;rry Q10 Guide

TM1858_0513
Start Guide
Welcome
BC

Overview................................................. 1
Service Activation................................... 2
Introducing Your Smartphone................ 3
Home Screen ......................................... 5
SIM Card ................................................ 7
Memory Card ......................................... 9
Battery .................................................. 11
Power ................................................... 13
Setup Application................................. 14
Locking Your Smartphone ................... 15
Navigation ............................................ 17
Typing................................................... 21
Call Functions ...................................... 24
Transfer Information to Your
Smartphone.......................................... 25
Accounts ...............................................26
Emergency Alert Messages .................29
Access Your Computer Files with
BlackBerry Link..................................... 31
Information About Safe-Guarding
Handsets ..............................................32
Approved Firmware Versions ...............33
Need More Help? ..................................34
Accessories for Your Smartphone ........35
Emergency Dialing................................36
Additional Information ...........................38
TABLE OF CONTENTS

OVERVIEW
This guide provides you with important
information you need to get started. If you need
additional information on features and services,
please select one of these helpful options:
Use My Account to view your balance,
make a payment or view help content.
To access:
1. On the Apps screen, tap the T-Mobile
My Account icon.
2. Select I agree.
Visit www.T-Mobile.com to view your user
guide and additional online help.
On the apps screen, tap the
Help icon.
On the Home screen, simply start typing to
search your smartphone for les, settings,
or help. You can even extend your search
to include Internet sources.
SERVICE ACTIVATION
If you are a new T-Mobile®customer and your service
has not been activated, simply call Customer Care at
1-800-937-8997 from your landline phone and a
T-Mobile Activations representative will assist you. You will
need the following information when activating service:
Service Agreement and agent code on
your Agreement.
Your name, home address, home phone, and
billing address.
Note: For business and government accounts,
please provide the name of your company or
government agency, address, and tax ID.
Your Social Security number, current driver’s
license number, and date of birth for credit check
purposes
Your choice of T-Mobile rate plan and services (see
www.t-mobile.com for latest plan information)
SIM serial number and IMEI number (located on
the box bar code label)
By activating service, you acknowledge that you have read,
understand, and agree to be bound by each of T-Mobile’s Terms
and Conditions and your Service Agreement.
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INTRODUCING YOUR SMARTPHONE BlackBerry®Q10
43

HOME SCREEN
When you rst use your
device, the home screen
shows you all of your app
icons. The home screen
also shows you which apps
you have running (below).
Swipe right to peek into the
BlackBerry®Hub and see
your messages. Swipe left
to access all your apps.
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2. To remove the battery
door, press and slide the
battery door down.
3. Insert the Micro SIM
card as shown with the
golden contacts facing
down and the notched
corner pointing up
and to the right.
SIM CARD
Your Micro Subscriber Identity Module (SIM)
card identies you to the wireless network. Your
smartphone will not work without the Micro SIM
card. To insert the Micro SIM card and battery:
Note: If you are new to T-Mobile, please use the
Micro SIM card included in the box. If you are an
existing T-Mobile customer, please ask a retail store
representative to help you transfer your information to
the new Micro SIM card included in the box.
1. Detach your Micro SIM card.
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Insert a memory card
1. Remove the back cover.
2. Insert the memory card into the memory
card slot, as shown.
3. Replace the back cover.
Remove a memory card
1. Remove the back cover.
2. Gently remove the memory card from the
memory card slot.
Warning: Applications, personal settings and other
stored data may be lost or may not function properly
if the memory card is removed.
4. To insert the battery,
align the contacts.
To remove the battery,
pull down the colored
end of the battery.
Replace the back
cover.
MEMORY CARD
A microSD memory card, which can be
purchased separately, allows you to store
multimedia les such as video clips, music
tracks, sound les, images, messaging data,
and more.
109

BATTERY
Charge using a USB wall charger
Connect the small end of the charger cable
to the micro-USB port on the left side of your
smartphone. Plug the other end of the charger
into a wall outlet.
Charge using a USB cable
Disconnect the USB cable from the charging
head. Connect the small end of the USB cable
to the micro-USB port on the left side of your
smartphone. Plug the other end of the USB
cable into the USB port of your computer.
Battery fully charged
Battery is charging
Charge is not sufcient to power
battery. Use the charger that
came with your device.
Low battery
There is a problem with the
battery. Use only a battery that is
approved by Research In Motion.
Battery is not inserted
1211

POWER
Power on or off
To turn your smartphone on or off, press and
hold the Power/Lock key on the top of your
smartphone.
SETUP APPLICATION
After the smartphone is turned on, the Setup
app starts. The Setup app needs a data
connection, so make sure you are within range
of a mobile network or a Wi-Fi network.
The Setup app prompts you to enter an existing
BlackBerry ID or create a new one. If you can’t
remember if you have a BlackBerry ID, tap the
appropriate link to check.
After initial setup, tap Setup icon on the
home screen to do the following:
• Add your email, BBM, instant messaging,
and social networking accounts
• Set up your payment options for
purchases you make from the BlackBerry
World storefront
• Transfer data from a device running
BlackBerry®7 or BlackBerry®7.1
• Personalize your device settings
1413

Set a password
To help avoid unauthorized use of your
smartphone, you can set a device password.
1. Swipe down from the top of the Home
screen and tap Settings > Security and
Privacy > Device Password.
2. Set the Enable Device Password switch
to On.
3. Enter a password.
To lock your smartphone, press and hold
the Power/Lock key on the top of your
smartphone. Tap .
To unlock your smartphone, swipe up from
the bottom of the screen and then type
your password.
Record your password for future use.
LOCKING YOUR SMARTPHONE
Lock your screen
To avoid accidental presses, lock the screen.
Locking your smartphone doesn’t disable
alerts for incoming calls or messages.
Press the Power/Lock key on the top of your
smartphone.
To unlock the screen, swipe up from the
bottom of the screen.
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